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Summary of reviewsHodelpa Centro Plaza, centrally situated in the vibrant heart of Santiago, receives high praise for its prime location. Guests find it exceptionally convenient for exploring local shops, dining options and tourist attractions with key landmarks such as the city's monument and historical center within walking distance. Despite some mixed reviews on certain amenities, the hotel's proximity to downtown Santiago, banks and shopping centers stands out as a significant advantage.
The hotel is lauded for its cleanliness and comfortable rooms, regularly noted for their spaciousness and maintained to a high standard. Guests appreciate the friendly and attentive staff, who contribute to an overall pleasant stay. The dining experiences, particularly breakfast, are often described as very good or excellent with abundant, varied and delicious buffet-style meals in a clean and picturesque setting. Dinner also receives commendations, noted for its ambiance and the professional, friendly restaurant staff, although some guests point out occasional issues with specific dishes.
Guests find the beds generally comfortable with positive remarks about spacious King size beds and the overall bed comfort, though some note that bed sizes can be too small and pillows could be improved. Cleanliness throughout the hotel is consistently praised, reinforcing the hotel's appeal as a well-maintained and hygienic property.
Business travelers find Hodelpa Centro Plaza particularly accommodating with facilities tailored to their needs and a location that is ideal for both work and leisure. The hotel also provides a secure, convenient parking lot, adding to the ease of stay for guests with vehicles.
Complimentary WiFi is generally good, though some guests have encountered inconsistencies, especially in the rooms. The hotel's casino, while entirely electronic with no live dealers, offers entertainment for those interested, but opinions on this are mixed.
Overall, Hodelpa Centro Plaza is highly regarded for its central location, cleanliness, attentive staff and comfortable accommodations, making it a solid choice for both leisure and business travelers looking to immerse themselves in the vibrancy of Santiago. Show more
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Categories
Family Friendly Hotel
Hodelpa Centro Plaza is well-rated by families. While specific family-oriented amenities are not detailed, its central location makes it convenient for accessing city attractions.
Business Hotel
This hotel is well-equipped and business traveler-friendly, providing isolated work areas and other necessary amenities for work or corporate engagements. Its convenient location further enhances its appeal for those on business trips, making it both an effective and relaxing stay for professional needs.
Hotel with Parking
Parking is available free of charge at this hotel. Facilities include a secure outdoor parking lot adjacent to the hotel, as well as a garage and a car park.
Accessible Hotel
This hotel offers rooms and facilities for disabled guests and has a lift and elevator with a door width of 31 inches for accessibility between floors. Accessible toilets are also available.
Hotel with Gym
While specific details about the gym are not available, Hodelpa Centro Plaza is known to have a gym. This allows guests to maintain their fitness routine during their stay.
3-Star Hotel
This hotel is located downtown and features an on-site casino and restaurant. It's a short walk to El Monumento Santiago and offers bright rooms with free Wi-Fi. It provides a free airport shuttle and is known for its excellent service and breakfast options.
Hotel for Honeymoon
Casino Hotel
Room Types
Deluxe PlusThis spacious room offers flat-screen TV and views of the city or mountains.
Executive SuperiorThis spacious room features a flat-screen TV and views of the city or the mountains.
Junior SuiteLarger room featuring a flat-screen TV and views of the city, pool, or the mountains.
Presidential SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony, this suite also provides air conditioning, a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Double RoomThe spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Queen SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This air-conditioned suite is comprised of a dining area, a flat-screen TV with cable channels a minibar and a balcony. The unit has 1 bed.
Superior Double RoomThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Hodelpa Centro Plaza is highly praised for its prime location in the bustling heart of Santiago. Guests consistently emphasize its central position, making it incredibly convenient for exploring the city's shops, dining options and tourist attractions, all within walking distance. The hotel's proximity to key landmarks such as the city's monument and historical center is a significant highlight. Visitors appreciate the easy access to downtown Santiago and other essential amenities like banks and shopping centers.
The location is not the only remarkable feature; the hotel also boasts clean and comfortable rooms with many reviews noting the friendliness and attentiveness of the staff. Guests frequently mention the excellent customer service that complements their stay. The convenience of safe parking spaces is an added benefit, particularly appreciated by travelers.
Breakfast at the hotel also receives positive mentions, adding to the overall pleasant experience. Those visiting for work find the location ideal, underscoring its suitability for both leisure and business travelers. The combination of a central location, comfortable accommodations and dedicated staff makes Hodelpa Centro Plaza a top choice for anyone looking to immerse themselves in the vibrancy of Santiago.
Breakfast
The breakfast experience at Hodelpa Centro Plaza is predominantly praised for its quality and variety, often described as very good or excellent. Guests frequently enjoyed a buffet-style meal, noting that the offerings were abundant, varied and delicious. Many highlighted the excellent and attentive service from the staff, which enhanced their enjoyment of the meal.
Several reviews mentioned the breakfast area’s beautiful, clean setting with picturesque views, adding to the pleasant dining experience. While the majority found the breakfast to be satisfying and delicious, a few reviews noted minor shortcomings such as the need for more variety or isolated instances of food being overcooked or cold.
Additionally, some guests appreciated the inclusion of both American and traditional Dominican dishes, allowing for a richer culinary experience. Despite minor critiques, the breakfast at Hodelpa Centro Plaza is consistently commended, making it a highlight for many visitors.
Dinner
Hodelpa Centro Plaza boasts a comfortable and well-ventilated restaurant that offers a satisfying dining experience. Many reviews highlight the restaurant's fabulous ambiance and commend the professional and friendly staff. Guests appreciate the convenience and value of the dinner menu, noting that the food in general is very good and delicious. Room service is efficient with prompt delivery times. Breakfast receives positive remarks, reinforcing the hotel's commitment to quality meals. However, there are mixed opinions with some dissatisfaction regarding specific dishes like the Creole sancocho and occasional issues with order accuracy. Overall, most guests are pleased with their dining experience, applauding the delicious food and excellent service.
Rooms
Guests of the Hodelpa Centro Plaza have mixed feelings about the hotel's rooms with many appreciating certain positive aspects. Cleanliness and comfort are recurring highlights, as many guests noted that the rooms were well maintained and the beds offered a good night’s sleep. Spaciousness is another common praise with several mentions of the rooms being large and comfortable. Views from the rooms also received positive feedback with some guests enjoying city or monument views from their balconies.
However, there are several areas for improvement noted by guests. Some rooms appear outdated with decor and furnishings that haven't kept up with modern standards. Noise is another significant issue, both from street traffic and within the hotel itself. Some visitors mentioned poor sound insulation, leading to disturbances from hallways or adjacent rooms. Additionally, a few guests encountered maintenance problems, such as issues with water drainage in the bathrooms and malfunctioning air conditioning units.
The overall consensus appears to be that while Hodelpa Centro Plaza offers clean and comfortable accommodations, the rooms vary significantly in quality. Guests might find a pleasant stay if they manage to avoid the dated or noisier rooms. Despite the inconsistencies, the hotel provides good value for its central location and the service is well-regarded.
Beds
Hodelpa Centro Plaza garners mixed feedback regarding their beds. Many guests note the beds are comfortable and clean with some highlighting the spaciousness and comfort of the King size beds. Positive remarks also commend the mattresses and overall bed comfort. However, several guests report issues related to bed size with some beds being described as tiny, small or not suitable for two people. Dated and noisy beds also appear in the reviews with some mentioning that the beds made sounds when moved, which can disrupt sleep. Additionally, the condition of the pillows was a point of concern for more than one guest, described as old and worn out. Despite these inconsistencies, many guests still find the bedding generally comfortable.
Cleanliness
In the heart of the city, Hodelpa Centro Plaza stands out for its meticulous attention to cleanliness and hygiene. Guests consistently praise the hotel for its immaculate and well-maintained environment. The rooms are described as super clean, spacious and comfortable, meeting high standards of cleanliness every day. The staff contributes to the positive experience, providing professional service and ensuring that cleanliness is a top priority across all hotel areas.
While the hotel might benefit from some updates in its room decor and facilities, particularly concerning outdated bathrooms and the occasional maintenance issue, the overall cleanliness remains a highlight. Toiletries are provided, towels are changed regularly and the facilities are kept in excellent condition. Despite minor critiques, guests frequently note the hotel's fresh and spotless atmosphere.
In summary, those seeking a clean and well-maintained lodging in a central location will find Hodelpa Centro Plaza to be a solid choice, supported by consistent attention to hygiene and cleanliness throughout the property.
Staff
Hodelpa Centro Plaza receives glowing praise for its staff from guests, who frequently highlight the exceptional service they provide. Visitors commend the staff for their kindness, respect and professionalism with many describing them as extremely friendly, courteous and always ready to serve. The reception team particularly stands out, often described as welcoming and attentive. Numerous guests appreciated the bellboys, doormen and security personnel for their helpfulness and friendliness.
The restaurant staff, while praised for their good service at times, occasionally drew criticism for inefficiency. Despite this, standout individuals like Pedro are often mentioned for excellence. Overall, the staff's warmth, quick check-ins and effectiveness in addressing any issues contributed significantly to positive experiences. The commitment to maintaining a well-kept environment further enhances the hotel’s appeal, making Hodelpa Centro Plaza a notable choice for anyone valuing top-notch hospitality.
Wi-Fi
Hodelpa Centro Plaza offers complimentary WiFi, which guests have found to generally be good. Many have noted that the internet signal worked well and the WiFi was sufficient for their needs. However, some guests have experienced issues with the WiFi, describing it as slow and in need of improvement, particularly in the rooms. While the WiFi services in the hotel are commendable overall, there are occasional inconsistencies that might require attention for a more consistently positive experience.
Parking
Hodelpa Centro Plaza offers a comfortable and secure parking experience for guests. The hotel boasts a big parking lot conveniently located on-site, providing ease of access with an entrance directly from the parking area. Guests appreciate the private, free and controlled parking, ensuring a safe environment for their vehicles. The parking facilities are consistently praised for being large, secure and positioned right next to the hotel, further enhancing the overall convenience and peace of mind for visitors.
Business
Hodelpa Centro Plaza stands out as an ideal choice for business travelers, offering a range of facilities tailored specifically for corporate guests. The hotel is well-equipped and business traveler friendly, providing isolated work areas and other necessary amenities for work or corporate engagements. Its convenient location further enhances its appeal for those on business trips, making it both an effective and relaxing stay for professional needs. Whether travelers are in town for work or leisure, Hodelpa Centro Plaza proves to be a reliable option that caters to business requirements seamlessly.
Casino
Situated in an active area, Hodelpa Centro Plaza features an attached casino for those who enjoy a bit of excitement during their stay. However, it is essential to note that the casino is entirely electronic with no live dealers present. While the availability of this entertainment option may appeal to some, opinions on the experience are mixed. It's suggested that more comprehensive casino facilities, including live dealer games, could enhance the overall guest experience. For visitors who appreciate electronic gaming or are indifferent to the absence of traditional casino amenities, the current setup suffices, though others may find this aspect could be improved for a more complete offering.
No, Hodelpa Centro Plaza doesn't have any pool.
No, a spa isn't available at Hodelpa Centro Plaza.
No, Hodelpa Centro Plaza doesn't allow dogs.
Yes, parking facilities are available at Hodelpa Centro Plaza.