Hotel Colegiata
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Colegiata, located on the tranquil outskirts of Santillana del Mar, enjoys a peaceful setting with stunning countryside views. The charming historic center is just a short walk away, making it both secluded and accessible. Guests particularly appreciate the easy access and ample parking, as well as the beautiful views from the terrace and café.
Breakfast experiences are varied, but many diners enjoy the scenic views and friendly service with some noting the quality of homemade food. However, some find the breakfast overpriced and basic with occasional criticisms about the pastries and coffee.
Dinner experiences also show mixed reviews with some praising the good value and delicious meals, while others find the menu limited and basic. The friendly and attentive staff help create a welcoming atmosphere during meal times.
The rooms at Hotel Colegiata receive mixed feedback. Positives include cleanliness, comfort, spaciousness and a charming rustic appearance. Yet issues such as noise insulation, humid and outdated conditions and inadequate bathroom facilities are noted by several guests. Cleanliness reviews are similarly split; while many praise the hotel's upkeep, others cite unpleasant odors and maintenance issues.
Staff interactions are overwhelmingly positive with guests frequently highlighting the team's friendliness, attentiveness and charm, significantly enhancing their stay.
The WiFi service is considered unreliable, mostly functional only in common areas, an inconvenience for those needing connectivity in their rooms. The hotel's pool is appreciated, especially on hot days, although some guests mention it occasionally being out of use or needing better maintenance.
Parking facilities are one of the hotel's strong points with a spacious, well-maintained lot offering easy access and convenience for guests traveling by car.
Opinions on the beds are divided; some guests enjoy the comfort, while others describe issues with hardness, noise and outdated conditions. Finally, the hotel's three-star rating is questioned by some visitors, who feel it aligns more with a budget or one-star establishment due to its dated facilities and lack of modern amenities.
In summary, Hotel Colegiata offers a delightful location with friendly staff and beautiful views, but improvements in room quality, modernization and amenities could significantly enhance the overall guest experience.
Categories
Breakfast experiences are varied, but many diners enjoy the scenic views and friendly service with some noting the quality of homemade food. However, some find the breakfast overpriced and basic with occasional criticisms about the pastries and coffee.
Dinner experiences also show mixed reviews with some praising the good value and delicious meals, while others find the menu limited and basic. The friendly and attentive staff help create a welcoming atmosphere during meal times.
The rooms at Hotel Colegiata receive mixed feedback. Positives include cleanliness, comfort, spaciousness and a charming rustic appearance. Yet issues such as noise insulation, humid and outdated conditions and inadequate bathroom facilities are noted by several guests. Cleanliness reviews are similarly split; while many praise the hotel's upkeep, others cite unpleasant odors and maintenance issues.
Staff interactions are overwhelmingly positive with guests frequently highlighting the team's friendliness, attentiveness and charm, significantly enhancing their stay.
The WiFi service is considered unreliable, mostly functional only in common areas, an inconvenience for those needing connectivity in their rooms. The hotel's pool is appreciated, especially on hot days, although some guests mention it occasionally being out of use or needing better maintenance.
Parking facilities are one of the hotel's strong points with a spacious, well-maintained lot offering easy access and convenience for guests traveling by car.
Opinions on the beds are divided; some guests enjoy the comfort, while others describe issues with hardness, noise and outdated conditions. Finally, the hotel's three-star rating is questioned by some visitors, who feel it aligns more with a budget or one-star establishment due to its dated facilities and lack of modern amenities.
In summary, Hotel Colegiata offers a delightful location with friendly staff and beautiful views, but improvements in room quality, modernization and amenities could significantly enhance the overall guest experience.
Hotel with Outdoor Pool
Hotel Colegiata offers a seasonal outdoor pool with scenic views. The pool area is equipped with sun loungers, providing a comfortable space for guests to relax and enjoy the surroundings.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
3-Star Hotel
About Hotel Colegiata
License: G5717
Guest Reviews
Location
Visitors commend the easy access and ample parking facilities, making it a practical option for those traveling by car. The quiet environment allows for a restful stay, while the close proximity to the village means guests can easily explore local attractions and enjoy the beauty of Santillana del Mar without much hassle.
The exceptional views from the hotel, especially from the terrace and café, add to the overall experience. The beautifully decorated premises, combined with attentive and friendly staff, enhance the comfort and enjoyment of guests. Whether it's a weekend getaway or a longer stay, Hotel Colegiata’s location provides a perfect balance of seclusion and accessibility to the vibrant town center.
Breakfast
Guests often mention the breakfast being accompanied by beautiful surroundings, giving a serene start to the day. Particular attention is given to the breakfast's quality with some guests highlighting a particularly fantastic and even extraordinary experience. Simple yet good quality breakfasts are common with mentions of homemade and well-prepared food.
However, there are areas for improvement. The breakfast is occasionally criticized for being overpriced, especially when it costs 10 euros per person, leading to expectations that are not always met in terms of variety and fruit selection. The industrial quality of pastries and the general sense of a basic offering are noted as points of disappointment. Additionally, for some, the coffee quality and lack of daily menu variety detract from the overall experience.
Some guests find the breakfast middling with items like milk and juice not being presented in their containers. The breakfast deals that some found adequate for the price, such as coffee and pastries for 4 euros, reflect a sense of varied experiences among visitors.
In summary, while Hotel Colegiata’s breakfast can be inconsistent, many guests find it satisfying, especially buoyed by the great views and pleasant ambiance. The friendly staff and the beautiful location contribute significantly to making breakfast a positive experience, despite some concerns around cost and variety.
Dinner
Rooms
However, there were numerous areas needing improvement. Many guests found the rooms to be humid, musty and poorly insulated from noise, resulting in a lack of soundproofing that made it easy to hear adjacent rooms. Several reviews mention outdated bathrooms, inadequate lighting and windows placed high up on the wall, sometimes requiring a stick or ladder to open. Some rooms were chilly without sufficient heating or ventilation systems and the smell of plumbing was a recurring issue.
Accessibility was also a noted concern with bathtubs that were not very accessible for those with mobility limitations and top-floor rooms that had only skylights. Moreover, some rooms felt neglected with broken window handles, uncomfortable spring mattresses and basic amenities that fell short of expectations. Despite these issues, guests described the hotel’s location as convenient, though uphill walks to and from the village could be tiresome.
In summary, while Hotel Colegiata holds some charm and comfort with its spacious, rustic rooms and beautiful views, many aspects regarding room conditions, bathroom modernity and soundproofing need attention to enhance the overall guest experience.
Beds
However, the critiques highlight several concerns. A significant number of guests reported that the mattresses were uncomfortable with some describing them as hard, noisy or even sunken. There were also comments about beds being small and poorly maintained with issues such as broken springs and deformed frames. The bedding itself garnered negative remarks for being thin, yellowed and occasionally infested with pests.
Despite the contrasting opinions, it is clear that while some guests have had restful nights, others felt that the hotel needs urgent improvements in the quality and maintenance of its beds and mattresses.
Cleanliness
However, several reviews indicated significant issues. Multiple guests commented on unpleasant smells in the rooms and bathrooms, often likened to plumbing or sewer odors. It was also mentioned that some rooms had dust, spider webs and poor lighting with one guest even describing a room as resembling a prison cell. Others found the bathrooms outdated and in need of renovation with difficulties such as inaccessible showers and inadequate supplies like shower gel and towels.
Noise was another reported concern with early morning disturbances caused by the cleaning staff and poor sound insulation making the hotel quite noisy. There were also complaints about the general maintenance of the facilities, including leaking pipes and insufficient attention to cleanliness in some areas, such as remnants of previous occupants.
In summary, while Hotel Colegiata shows potential with commendable aspects of cleanliness and comfort, addressing the more severe maintenance and odor issues would likely enhance the overall guest experience.
Staff
Although some reviews mentioned language barriers and occasional unavailability of managers, these were minor issues in comparison to the positive experiences noted. The professionalism, daily diligence and helpfulness of the staff created a comfortable and welcoming atmosphere, significantly enhancing guests' stays. All in all, the friendly and efficient staff at Hotel Colegiata play a crucial role in making it a pleasant and enjoyable place for travelers.
Wi-Fi
Pool
Parking
Moreover, the hassle-free nature of the parking means guests can comfortably leave their car at the hotel and enjoy a short 10-minute walk to the charming town of Santillana without worrying about parking difficulties. For many, the presence of good parking facilities is much appreciated, enhancing their overall stay by ensuring their vehicle is securely situated onsite, thereby allowing them to focus entirely on their travel experience.
3 Star
Guests have noted that the facilities appear outdated, reminiscent of the 1970s and in urgent need of remodeling. This impression is reinforced by the hotel's attempts to mask its age with new paint and flooring, which have not been enough to meet modern standards and expectations. Additionally, the heating has been reported as inadequate, making the rooms uncomfortably cold and ill-suited for winter stays.
Practical issues such as the inconvenience of carrying bags down stairs from the car and room arrangements that don't match the online images have also been highlighted. For instance, rooms for four have been described as merely two conjoined rooms with bed arrangements not always aligning with what one might expect from a three-star hotel.
In summary, while Hotel Colegiata does offer basic accommodations, it falls short of the standards typical of a three-star hotel, according to multiple reviews. A contemporary update and enhancement of facilities and services would be necessary to align it better with its advertised rating.
Yes, Hotel Colegiata has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Colegiata.
No, Hotel Colegiata doesn't allow dogs.
Yes, parking facilities are available at Hotel Colegiata.
No, Hotel Colegiata doesn't have a gym.
Location Show Map
More Options
