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Summary of reviewsPosada Ansorena, located in the charming medieval town of Santillana del Mar, offers an exceptional experience for visitors. The inn's prime location allows guests to easily explore the historic and cultural attractions of the area while enjoying a quiet and cozy atmosphere. The traditional building, tastefully decorated, enhances the authentic feel of the surroundings.
Guests frequently praise the delightful breakfast, offering a simple yet complete selection that focuses on local products, including gluten-free options. While improvements in timing and variety are suggested, the breakfast experience is generally positive, made even more enjoyable by the attentive and friendly staff.
The rooms at Posada Ansorena are particularly admired for their spaciousness and rustic charm. Guests appreciate the cleanliness, comfort, and beautiful furnishings of the accommodations. Some rooms even feature terraces with wonderful views. Although a few guests note discomfort with the firmness of the beds or the size of the shower cabins, the overall ambiance remains inviting. The inn's high standards of hygiene and charming aesthetics contribute to a pleasant stay.
Central to Posada Ansorena's appeal is its exceptional staff, highlighted for their friendliness and attentiveness. Visitors often commend the team, particularly mentioning individuals like Cristina and Maria Angeles, for their warm and welcoming nature. Their excellent service significantly enhances the experience and leaves a lasting impression on guests. The staff's hospitality, combined with the quality of the accommodations, contributes to the perception of good value for money at the inn.
Overall, Posada Ansorena stands out as a desirable destination for travelers seeking a welcoming and immersive experience in Santillana del Mar, with its superb location, charming accommodations, and dedicated staff providing a memorable and enjoyable stay. Show more
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Small Inn
This Posada offers excellent service and a great location. It is known for its warm hospitality and is ideally situated for exploring the village.
Room Types
Twin Room with TerraceOffering rustic-style furniture and wooden beamed ceilings, this room features a private terrace, a flat-screen TV and a private bathroom with hairdryer. There is free Wi-Fi.
Triple RoomOffering rustic-style furniture and wooden beamed ceilings, this room features a private terrace, a flat-screen TV and a private bathroom with hairdryer. There is free Wi-Fi.
Twin Room with ViewOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room features a wardrobe, heating, a flat-screen TV and city views. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Nestled in the charming heart of Santillana del Mar, Posada Ansorena boasts a location that guests unanimously describe as exceptional. Centrally situated within this medieval town, the inn offers immediate access to the area's quaint pedestrian-friendly streets, ideal for exploring its rich cultural and historical offerings. The building itself stands out for its traditional character and tasteful decoration, providing an authentic and cozy atmosphere. Guests frequently praise not only the inn's proximity to key attractions but also the quiet ambiance despite being in such a vibrant locality. Additionally, the attentive staff enhances the experience, ensuring visitors feel well cared for during their stay. In essence, Posada Ansorena's prime location and welcoming environment make it a delightful base for adventurers and travelers seeking to immerse themselves in the picturesque landscape of Santillana del Mar while walking through the historic Camino Norte.
Breakfast
Posada Ansorena offers a breakfast experience that is generally well-received by its guests, with many appreciating its simplicity and completeness. The breakfast often features local products, enhancing its appeal, especially to those with a taste for regional flavors. Gluten-free options are available, catering to dietary needs, which adds to the positive remarks regarding the breakfast options. Guests frequently describe the breakfast as delicious, complete, and even spectacular, with some noting the abundance of offerings.
Despite these positive aspects, there are some areas where improvements are suggested. The breakfast service, commencing at 9:30, has led to some guests missing out or having to seek alternatives, especially those needing an earlier meal. Overcrowding during breakfast has also been reported, affecting the overall experience for some. Additionally, while most find the standard fare adequate, a few guests express a desire for a wider variety such as cold cuts, eggs, or bacon.
Overall, the attentive and friendly staff at breakfast have made a lasting impression, adding to an intimate and homely atmosphere. While there are suggestions for enhancements in variety and service timing, the breakfast provided leaves a generally favorable impression among guests.
Rooms
Nestled in a unique historic building at the heart of its locale, Posada Ansorena offers guests a charming and comfortable retreat with a touch of rustic allure. The rooms are particularly lauded for their generous size, with many describing them as spacious, cozy, and beautifully furnished to ensure a pleasant stay. Guests appreciate the authenticity and charm, with some rooms featuring terraces that offer wonderful views and a breath of fresh air.
The inn is noted for its exemplary cleanliness and management, creating an environment that consistently meets high standards of comfort and hygiene. Each room comes adequately equipped with basic amenities and some boast renovated bathrooms. However, the size of the shower cabins might feel slightly cramped to some.
Despite a common appreciation for the aesthetics and location in a beautifully preserved ancient building, there are mixed reviews regarding the comfort of the beds, with a few guests mentioning discomfort due to hard mattresses and low pillows. Nonetheless, the overall treatment by the staff and the warmth of the inn make Posada Ansorena a recommended choice for those visiting the area.
Beds
Posada Ansorena generally receives positive feedback regarding its beds, with many guests appreciating their comfort and describing the mattresses as very comfortable. Several reviewers highlight the beds as comfortable, contributing to a pleasant stay. However, there are mixed opinions, as some guests found the mattresses to be hard and the beds noisy, with springs that could be felt. Pillows received some criticism for being too low, although additional pillows are available in the wardrobe, allowing guests to find their desired level of firmness. Despite these few critiques, many guests seem to find restful sleep at this accommodation.
Cleanliness
Posada Ansorena is renowned for its remarkable cleanliness, with guests frequently highlighting the impeccably maintained rooms and facilities. The establishment consistently impresses with its tidy and well-ordered environment, creating a comfortable and pleasant atmosphere for all who visit. Guests appreciate the spacious and clean rooms, complemented by large, well-kept bathrooms. The posada's exceptional cleanliness is matched by the friendliness of its staff, who are noted for their welcoming demeanor. The site itself exudes charm, offering cozy and beautiful accommodations that enhance the overall experience. With reasonable pricing and an inviting atmosphere, Posada Ansorena sets a high standard for cleanliness and hospitality, making it a desirable destination for returning visitors.
Staff
Posada Ansorena shines through its exceptional staff, consistently praised for their friendliness and attentiveness. Guests have repeatedly commended the team, notably Cristina, for providing excellent service and a warm welcome. The staff is described as super friendly, pleasant, and incredibly kind, offering a level of attentiveness that enhances the experience. The reception and treatment guests receive stand out as exemplary, with individuals like Cristina and Maria Angeles contributing significantly to this positive impression.
In addition to their warm attitude upon arrival, the staff maintains high standards of hospitality throughout the stay, including at breakfast, where their lovely demeanor leaves a lasting impression. Even when faced with minor inconveniences such as firm bedding, visitors emphasize the proficiency and welcoming nature of the staff above all else. The value for money at Posada Ansorena is frequently highlighted, with the staff's exceptional service playing a key role in shaping this perception.
Overall, Posada Ansorena is characterized by its super welcoming environment, largely attributed to the attentive and kind staff, ensuring each guest feels appreciated and thoroughly cared for during their visit.
No, Posada Ansorena doesn't have any pool.
No, a spa isn't available at Posada Ansorena.
No, Posada Ansorena doesn't allow dogs.
No, parking facilities aren't available at Posada Ansorena.