Golden House Hotel & Convention Center
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsGolden House Hotel & Convention Center in Santo Domingo is highly regarded for its strategic location, making it an attractive option for travelers. Situated conveniently between the city center and the airport, guests appreciate its proximity to key shopping centers and dining options, as well as its safe and quiet neighborhood. The hotel's accessibility to Santo Domingo's attractions and cultural sites further enhances its appeal.
Guests have favorable impressions of the breakfast offering, noting the variety and quality of dishes like scrambled eggs, sausages, fruits, and beverages. The restaurant atmosphere is pleasant, and the service is commendable, though there's room for improvement in the variety and speed of service.
The hotel rooms are often highlighted for their spaciousness and cleanliness, with effective air conditioning and comfortable beds contributing to a restful stay. The rooms offer a peaceful retreat, and the friendly staff make the environment welcoming. However, some maintenance issues, such as outdated furniture and minor amenities, are noted.
Cleanliness throughout the hotel, including the pool area, receives positive feedback, supported by the attentive service of the staff who contribute to a welcoming atmosphere. The majority of guests express satisfaction with the hotel's hygiene standards.
The exceptional service provided by the staff garners consistent praise. Their friendliness and willingness to assist elevate the guest experience, with individuals like Lola at the reception and chef Wilson receiving special mentions for their dedication.
The pool facilities, including an outdoor pool and a larger underground option, provide guests with spaces for relaxation. While the pool area itself is appreciated, some reviews mention the need for better maintenance.
Overall, Golden House Hotel & Convention Center is noted for its convenience, excellent service, cleanliness, and comfort, making it a compelling choice for travelers seeking a pleasant stay in Santo Domingo. Though there are minor areas that could benefit from attention, the positive aspects largely define the guest experience.
Categories
Guests have favorable impressions of the breakfast offering, noting the variety and quality of dishes like scrambled eggs, sausages, fruits, and beverages. The restaurant atmosphere is pleasant, and the service is commendable, though there's room for improvement in the variety and speed of service.
The hotel rooms are often highlighted for their spaciousness and cleanliness, with effective air conditioning and comfortable beds contributing to a restful stay. The rooms offer a peaceful retreat, and the friendly staff make the environment welcoming. However, some maintenance issues, such as outdated furniture and minor amenities, are noted.
Cleanliness throughout the hotel, including the pool area, receives positive feedback, supported by the attentive service of the staff who contribute to a welcoming atmosphere. The majority of guests express satisfaction with the hotel's hygiene standards.
The exceptional service provided by the staff garners consistent praise. Their friendliness and willingness to assist elevate the guest experience, with individuals like Lola at the reception and chef Wilson receiving special mentions for their dedication.
The pool facilities, including an outdoor pool and a larger underground option, provide guests with spaces for relaxation. While the pool area itself is appreciated, some reviews mention the need for better maintenance.
Overall, Golden House Hotel & Convention Center is noted for its convenience, excellent service, cleanliness, and comfort, making it a compelling choice for travelers seeking a pleasant stay in Santo Domingo. Though there are minor areas that could benefit from attention, the positive aspects largely define the guest experience.
Business Hotel
As the name suggests, this hotel has a convention center, which means it likely caters to business travelers. Specific details on its business amenities and meeting spaces are not available in the provided data.
Hotel with Parking
This hotel offers parking for guests. It is a convention center and hotel, making it suitable for events and travelers.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Golden House Hotel & Convention Center boasts a strategic location that appeals to travelers visiting Santo Domingo. Situated conveniently between the city center and the airport, it offers a prime spot for easy arrival and departure. Guests appreciate its proximity to major shopping destinations like La Sirena, Jumbo, and Plaza Lama, as well as many dining options. The area is described as safe and quiet, providing a sense of comfort and privacy. Accessibility to downtown Santo Domingo, Los Tres Ojos, and the Faro de Colón make it a practical choice for exploring the city’s main attractions. With a central position that places most points of interest within 15 minutes, it is an ideal base for discovering Santo Domingo's vibrant culture while enjoying the convenience of nearby supermarkets and stores.
The breakfast experience at Golden House Hotel & Convention Center generally receives positive remarks from guests, highlighting a varied and tasty selection. The buffet offers staples such as scrambled eggs, sausages, fruits, and a choice of beverages like coffee and tea, along with desserts, providing a comprehensive start to the day. Many appreciate the quality and freshness of the offerings, describing the breakfast as savory and delicious. The complimentary breakfast is often seen as a great addition to the overall stay, with mentions of good service and a pleasant restaurant atmosphere.
However, guests have also noted areas for improvement. Some mention a lack of variety, with the same dishes being served daily, and the breakfast running out quickly without sufficient restocking. Additionally, the timing and speed of service have been points of contention, with reports of delayed start times and slow replenishment. While the overall impression of the breakfast is favorable, there are calls for enhancing both the diversity and efficiency of the service to better meet international standards.
Golden House Hotel & Convention Center offers a range of spacious and clean guest rooms that many visitors appreciate. The rooms are noted for their cleanliness, with air conditioning that is often described as new and effective, ensuring a comfortable stay. Guests frequently highlight the generous size of the rooms, providing ample space for relaxation and convenience, making it an attractive option for families needing extra room.
The beds are generally comfortable, contributing to a restful night's sleep, and overall, the hotel rooms are quiet, offering a peaceful retreat from any external noise. With good room hygiene and friendly staff at the reception, guests often commend the welcoming environment.
However, some maintenance issues occasionally detract from the experience. Certain rooms show signs of age, with furniture that could benefit from updating. Complaints include inadequate water pressure in showers and difficulties with room amenities such as TVs. Additionally, occasional reports of damp smells and poor ventilation suggest a need for improved upkeep.
Despite these drawbacks, the combination of spaciousness and cleanliness, along with attentive service, make the Golden House an appealing choice for many travelers seeking comfortable accommodation.
The beds at Golden House Hotel & Convention Center are often praised for their comfort, with many guests highlighting them as a positive aspect of their stay. The comfortable mattresses contribute significantly to a restful experience, with terms like very comfortable, soft, and cozy frequently appearing in reviews. However, not all feedback is glowing; some guests have noted instances where the beds felt old or uncomfortable, and there have been issues with the design of the beds causing minor inconveniences. Despite these occasional drawbacks, the overall impression is one of satisfaction with the bedding comfort provided by the hotel.
Golden House Hotel & Convention Center generally receives positive feedback for its cleanliness, offering a pleasant environment for guests. The rooms are frequently highlighted as being extremely clean and spacious, reinforcing the hotel's commitment to maintaining high hygiene standards. Guests appreciate the clean linen and well-maintained amenities, underscoring the attention to detail in the daily upkeep of the property. The hotel itself, including areas like the pool, is often noted for its cleanliness, although there are occasional mentions of early closure hours for the pool, which might affect some visitors' experiences.
The staff members play an essential role, contributing to a welcoming stay with their polite and helpful demeanor, enhancing the overall satisfaction of guests. However, not all reviews are entirely positive. Some guests have pointed out areas for improvement, particularly regarding the cleanliness of hallways and bathrooms. These reviews suggest that while room and common area cleanliness are commendable, consistency throughout the property could be improved. Despite these critiques, the majority of guests express a willingness to return, indicating that the positive aspects, including good security and enjoyable complimentary breakfasts (when available), often outweigh the negatives in their experience.
Golden House Hotel & Convention Center boasts an exceptional team that leaves a lasting impression on its guests. The staff is consistently praised for their friendly demeanor and willingness to assist, ensuring visitors feel welcomed and cared for. From the moment guests arrive, the security personnel and receptionists set the tone with impeccable service that merits top marks.
Special mentions often highlight individuals like Lola at reception and chef Wilson, who go the extra mile to elevate the guest experience, particularly during breakfast. The dedication to kindness and attentiveness is evident in all interactions, whether it's offering helpful advice or resolving situations with diligence and care.
Housekeeping, concierge, and all members of the team contribute to a reliable and effective service that guests appreciate. The consistent friendliness and politeness of the staff enhance the hotel's welcoming atmosphere, making returning guests feel at home. With beautiful cleanliness, tranquility, and a fresh breakfast adding to the allure, Golden House Hotel emerges as a superb choice for those seeking excellent service and a delightful stay.
Golden House Hotel & Convention Center offers a variety of swimming pool experiences that appeal to many guests. Positioned on the third level, the outdoor pool stands out as a delightful spot to unwind and enjoy the surrounding atmosphere. Additionally, the hotel features both a small outdoor pool and a large underground option, conveniently accessible via an elevator from guest rooms. The pool area complements other hotel amenities, such as its pleasant social space and breakfast offerings, making it a favorable feature for relaxation.
While the swimming facilities are appreciated for their potential, several reviews highlight areas needing improvement. Some guests have noted that the pool is not consistently well-maintained, with mentions of worn-down facilities and insufficient cleaning practices. There are suggestions for better maintenance and improvements in the area to ensure a cleaner and more appealing experience. Despite these concerns, the general sentiment remains positive due to the presence of pools at the hotel, providing guests with options for relaxation during their stay.
Location Show Map
Location
Breakfast
However, guests have also noted areas for improvement. Some mention a lack of variety, with the same dishes being served daily, and the breakfast running out quickly without sufficient restocking. Additionally, the timing and speed of service have been points of contention, with reports of delayed start times and slow replenishment. While the overall impression of the breakfast is favorable, there are calls for enhancing both the diversity and efficiency of the service to better meet international standards.
Rooms
The beds are generally comfortable, contributing to a restful night's sleep, and overall, the hotel rooms are quiet, offering a peaceful retreat from any external noise. With good room hygiene and friendly staff at the reception, guests often commend the welcoming environment.
However, some maintenance issues occasionally detract from the experience. Certain rooms show signs of age, with furniture that could benefit from updating. Complaints include inadequate water pressure in showers and difficulties with room amenities such as TVs. Additionally, occasional reports of damp smells and poor ventilation suggest a need for improved upkeep.
Despite these drawbacks, the combination of spaciousness and cleanliness, along with attentive service, make the Golden House an appealing choice for many travelers seeking comfortable accommodation.
Beds
Cleanliness
The staff members play an essential role, contributing to a welcoming stay with their polite and helpful demeanor, enhancing the overall satisfaction of guests. However, not all reviews are entirely positive. Some guests have pointed out areas for improvement, particularly regarding the cleanliness of hallways and bathrooms. These reviews suggest that while room and common area cleanliness are commendable, consistency throughout the property could be improved. Despite these critiques, the majority of guests express a willingness to return, indicating that the positive aspects, including good security and enjoyable complimentary breakfasts (when available), often outweigh the negatives in their experience.
Staff
Special mentions often highlight individuals like Lola at reception and chef Wilson, who go the extra mile to elevate the guest experience, particularly during breakfast. The dedication to kindness and attentiveness is evident in all interactions, whether it's offering helpful advice or resolving situations with diligence and care.
Housekeeping, concierge, and all members of the team contribute to a reliable and effective service that guests appreciate. The consistent friendliness and politeness of the staff enhance the hotel's welcoming atmosphere, making returning guests feel at home. With beautiful cleanliness, tranquility, and a fresh breakfast adding to the allure, Golden House Hotel emerges as a superb choice for those seeking excellent service and a delightful stay.
Pool
While the swimming facilities are appreciated for their potential, several reviews highlight areas needing improvement. Some guests have noted that the pool is not consistently well-maintained, with mentions of worn-down facilities and insufficient cleaning practices. There are suggestions for better maintenance and improvements in the area to ensure a cleaner and more appealing experience. Despite these concerns, the general sentiment remains positive due to the presence of pools at the hotel, providing guests with options for relaxation during their stay.
Yes, Golden House Hotel & Convention Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Golden House Hotel & Convention Center.
No, Golden House Hotel & Convention Center doesn't allow dogs.
Yes, parking facilities are available at Golden House Hotel & Convention Center.
No, Golden House Hotel & Convention Center doesn't have a gym.
Location Show Map
More Options
