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Summary of reviewsHotel Merey enjoys a prime location that is highly praised for its convenience, offering easy access to Santo Domingo's historic attractions, shops and restaurants. Guests appreciate the proximity to essential amenities, making it an excellent base for daytime exploration.
The breakfast at Hotel Merey is generally well-received for its taste and value, though it's noted for limited variety and slow service. Including basic items like eggs, sandwiches, juice and coffee, the breakfast offers a decent start to the day with room for improvement in efficiency and diversification.
Rooms at Hotel Merey provide a mixed experience. While many guests commend the cleanliness and comfort, noting good air conditioning and cable TV, the rooms often lack ventilation and space. Noise, particularly from the street and occasional sightings of pests like cockroaches detract from the overall experience. Despite these concerns, the rooms are viewed as offering good value for their cleanliness and basic amenities.
Cleanliness throughout the hotel receives both praise and criticism. Some guests highlight the exceptionally clean rooms and common areas, while others report inconsistencies in cleaning services and maintenance issues, such as dirty showers and odors. Improving these standards could enhance guest satisfaction.
The hotel's staff garners commendation for their friendliness and helpfulness, particularly the receptionist Angela and the concierge. However, experiences with the staff are inconsistent with some guests encountering rudeness and slow service, especially at the front desk during night shifts and breakfast service.
Wi-Fi at Hotel Merey has varied reception; some guests find the internet speed satisfactory, while others experience connectivity issues, especially on the second floor. Overall, improving the Wi-Fi service could significantly benefit guests.
The vibrant nightlife around Hotel Merey contributes to a lively atmosphere but presents significant noise challenges, making it hard to sleep. Safety concerns in the surrounding area at night also necessitate caution, impacting the overall comfort of guests.
The beds at Hotel Merey receive mixed reviews. While many find them clean and comfortable, others note issues such as noise, discomfort, size and wear. Addressing these issues could enhance the overall comfort of the stay.
For business travelers, Hotel Merey proves convenient for short-term stays with functional workspaces and a productive environment. While the space could be optimized, the hotel's proximity to meeting venues adds to its appeal for business needs.
In summary, Hotel Merey offers great convenience, cleanliness and helpful staff, making it a budget-friendly choice for exploring Santo Domingo. Improvements in breakfast variety, room amenities, noise control and cleaning consistency could elevate the guest experience further. Show more
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Categories
Hotel near Nightlife Spots
Situated on Calle Santome in the Zona Colonial, this hotel is within walking distance of many bars and clubs. Its location provides easy access to the historical and entertainment offerings of the area.
Hotel with Free Wi-Fi
Situated in the Zona Colonial, Hotel Merey includes free Wi-Fi. Its central location ensures guests can easily explore the area while staying connected.
Cheap Hotel
Located in the Zona Colonial, this hotel provides a budget-conscious option. It is close to historical sites, offering good value for its location.
Room Types
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.
Superior Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Guest Reviews
6.8
Rated
Location
Hotel Merey is frequently praised for its incredibly convenient location, making it an ideal spot for those eager to explore Santo Domingo's rich colonial heritage. The hotel is within a stone's throw of the historic center and the Colonial Zone, allowing guests to quickly reach an array of historical attractions, plazas and El Conde pedestrian street. Proximity to shops, supermarkets, local crafts, restaurants, bars and public transportation, including a bus station and subway station, add to its appeal.
Guests appreciate that essential amenities are close by, such as a Jumbo supermarket positioned directly across the street. The location is particularly favorable for walking tours, enabling visitors to effortlessly navigate from one site to another.
Despite the great accessibility and abundance of nearby conveniences, some visitors have noted that the surrounding area can be noisy and less appealing with streets often littered with trash and a sense of insecurity at night. However, for daytime exploration and easy access to Santo Domingo's colonial charms, Hotel Merey offers a strategic and highly practical base.
Breakfast
The breakfast experience at Hotel Merey garnered mixed reviews from guests with opinions ranging from high praise to critical feedback. On the positive side, many guests described the breakfast as delicious, very good and often included in their stay, enhancing the overall value. Some found it simple yet satisfying and appreciated the convenience, especially enjoying their meal on the terrace.
However, there was a recurrent theme of limited variety and slow service. Guests frequently noted that the breakfast could benefit from more options and many expressed frustration over long wait times with some reporting delays up to over an hour, even for a basic meal. The included meals typically featured a modest selection like a fried egg, a sandwich with ham, juice and coffee, which, while acceptable for the price, left some guests wanting more variety and better quality.
While a few guests found the breakfast portions small and the service disappointing, there were also remarks about the unavailability or the need to improve elements of the breakfast service, such as starting earlier and offering a more diverse spread. Overall, Hotel Merey's breakfast is seen as an area with great potential but in need of refinement to consistently meet guests' expectations.
Rooms
Hotel Merey's rooms present a range of experiences for guests. Many have pointed out that the rooms are notably small, often lacking windows and adequate ventilation, which can lead to discomfort and a confined feeling. The bathrooms are similarly tight and some guests mentioned issues such as blocked sinks and shower doors that wouldn't close properly. Despite these challenges, several guests appreciated the cleanliness and comfort of their rooms, noting that the spaces are cozy with decent air conditioning and cable TV.
However, the hotel seems to struggle with noise control, as a number of rooms facing the street are exposed to motorcycle sounds and other disturbances, particularly at night. The age and condition of the furniture and facilities also came under criticism with some guests reporting old and dusty interiors, along with occasional sightings of small cockroaches.
On the positive side, some rooms feature good decoration, private bathrooms with provided towels and toiletries and comfortable beds. For those looking for good value, the clean, well-maintained spaces can offer satisfactory accommodation. Yet it's clear from the reviews that expectations should be tempered regarding room size and amenities, which may not always match the promotional photos or descriptions.
Beds
The beds at Hotel Merey have received mixed feedback from guests. On the positive side, guests frequently highlight the overall comfort of the beds, often noting that they are very clean, comfortable and even occasionally "comfy." A few reviews mention that the beds were large and in good condition. However, there are several recurring complaints about the beds being noisy with frequent comments about creaking sounds and discomfort. Some guests found the beds too small or hard with some even describing them as worn-out or deteriorated. Despite some finding the beds to be simple yet comfy, others felt the lack of proper cushioning led to an uncomfortable experience. While there is a consensus on the beds being functional, improvements in noise reduction and comfort levels might enhance the overall guest experience.
Cleanliness
Hotel Merey has received a myriad of reviews about its cleanliness and the feedback is quite polarized. On the positive side, many guests have praised the overall cleanliness of the hotel, highlighting that the rooms are often very clean, comfortable and organized. Facilities like the common areas are also reported to be clean and well-maintained. Some guests noted that their rooms were exceptionally clean and appreciated the cleanliness of the bathrooms, room size and the fresh linens which smelled new.
However, there are recurring concerns about the consistency of the cleaning services. A number of guests reported dirty rooms, bathrooms, sheets and even instances of cockroaches and dust. Several mentions indicate that the rooms were not cleaned daily, leading to accumulated dirt and a general need for improved cleaning standards. There were also specific complaints about dirty showers, unpleasant odors and some locked shower doors that hindered cleanliness.
To sum up, while there are commendable aspects of cleanliness at Hotel Merey, there are considerable areas needing improvement to ensure a consistently clean and comfortable environment for all guests.
Staff
Hotel Merey has received mixed reviews regarding its staff, though several positive attributes stand out. Many guests have highlighted the friendliness and helpfulness of the hotel staff with particular praise for Angela, the charming and attentive receptionist and the doorman who extends helpful service. The concierge also receives acclaim for being extremely helpful and providing valuable advice about navigating the city.
Guests often referred to the staff as kind, efficient and attentive, contributing to a welcoming atmosphere. The reception staff, in particular, are frequently commended for their good customer service, adding considerable value to the guest experience.
However, negative feedback is notable as well. Some guests reported encountering rude or unfriendly staff, particularly at the front desk and during night shifts. Complaints about slow and inattentive service, especially during breakfast, suggest inconsistencies in the level of service provided.
Despite some shortcomings, the positive reviews about the staff's friendliness, attentiveness and helpfulness paint a generally favorable picture, indicating that improvements in training and consistency could enhance the overall guest experience at Hotel Merey.
Wi-Fi
Hotel Merey offers a range of amenities, but the Wi-Fi experience varies significantly. While some guests noted that the Wi-Fi signal and internet speed were satisfactory, others experienced difficulties, particularly with connectivity in the rooms on the second floor. Issues such as frequent disconnections and poor signal strength were common concerns. Despite occasional positive remarks about good internet speed and reliable Wi-Fi, the overall feedback suggests that the hotel may need to improve its wireless internet service to meet guests' expectations.
Nightlife
Hotel Merey is located in a bustling area known for its vibrant nightlife, which contributes to a lively atmosphere, especially during weekends. However, the noise levels can be exceptionally high, making it difficult for guests to sleep properly. The hotel's surroundings require extra caution at night, as some guests report feelings of insecurity and an unpleasant environment after dark. Venturing out on foot in the evening is not recommended due to the perceived unsafety of the area. While Sundays tend to be a bit quieter, the overall noise and safety concerns are significant factors to consider for those planning a stay at Hotel Merey.
Business
Hotel Merey offers a comfortable and practical environment for business travelers, particularly well-suited for short-term stays and transit guests. The facilities cater effectively to those on business trips with a productive atmosphere that promotes efficiency. Reviews highlight the helpfulness of the information center, which aids in navigating business needs.
Rooms feature a work table that is praised for its functionality, ideal for completing desk work, though some guests have noted that the table might be too large for the space and the accompanying chair could be better suited for long hours. Despite these minor issues, Hotel Merey remains a convenient choice especially if proximity to meeting venues is a priority.
Overall, while the hotel may not be best suited for extended stays, it provides an adequate and business-friendly environment for short-term visits, meeting essential requirements for travelers looking to maintain productivity during their trip.
No, Hotel Merey doesn't have any pool.
No, a spa isn't available at Hotel Merey.
No, Hotel Merey doesn't allow dogs.
No, parking facilities aren't available at Hotel Merey.