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Summary of reviewsHotel Gracja offers a blend of tranquil surroundings and central accessibility, making it a top choice for visitors. The peaceful atmosphere, often described as park-like, combined with its proximity to attractions such as the city center and Siemiradzki Park, provides a great setting for relaxation and exploration. Additionally, the hotel boasts excellent transport connections and ample parking options.
Breakfast is frequently praised for its variety and deliciousness, adding value to guests' stays. Although there are occasional hiccups with the variety and coffee quality, the general consensus remains positive. Similarly, dinners at the hotel receive commendations for tasty and well-prepared meals served in a cozy, charming restaurant environment.
Rooms at Hotel Gracja are spacious and cozy with several featuring balconies for added relaxation space. Cleanliness is generally good, though some guests noted issues with housekeeping standards and outdated decor. Beds are comfortable for the most part, but instances of sagging mattresses and worn-out bedding are reported.
The hotel's cleanliness is a mixed bag; while many guests find it satisfactory, others point out superficial cleaning and specific hygiene issues. Nonetheless, the friendly and professional staff manage to create a welcoming atmosphere, although there are occasional complaints about reception service.
Wi-Fi is a crucial element that could use improvement, as guests often experience weak signals and unstable connections. Conversely, the spa, gym and pool facilities generally receive positive feedback, enhancing the overall guest experience despite minor operational issues and crowding at times.
Families find Hotel Gracja especially appealing due to its excellent facilities for children, spacious rooms and child-friendly staff. The pleasant ambiance and park proximity make it a preferred choice for family getaways.
Parking at the hotel is another highlight with secure, spacious and free options available. This convenience is frequently appreciated by guests bringing their own vehicles.
While Hotel Gracja has some areas requiring attention, particularly with upkeep and modernization, the majority of reviews emphasize its strengths in location, dining and overall comfort, making it a favored destination for both relaxation and exploration.
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