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Summary of reviewsHotel Capriccio São Caetano is frequently praised for several key attributes, making it a popular choice among travelers. The hotel's prime location is its standout feature, offering convenience for both business and leisure guests. It is situated close to workplaces, restaurants, bars, shopping malls and major transit hubs such as the São Caetano train station and bus station. Guests appreciate the combination of a strategic location with tranquil surroundings, enhancing the overall experience.
The hotel staff, particularly the reception team, have consistently received high marks for their friendliness, politeness and attentiveness. Guests frequently commend specific staff members, like the receptionist William, for their exceptional service. The warm and welcoming atmosphere created by the staff significantly contributes to the positive reviews.
In terms of amenities, the breakfast is generally well-received for its variety and abundance with offerings like fruits, eggs and bread. Many guests find the breakfast to be a satisfying start to their day, especially considering the affordability of the hotel. The breakfast area itself benefits from the hotel's tranquil environment.
The hotel offers spacious and well-ventilated rooms with early check-ins often accommodated by the helpful reception staff. However, there are notable areas for improvement. Guests have mentioned that the rooms and furniture are outdated and in need of renovation. Reports of peeling walls, musty smells and occasional cigarette odors, along with faulty air conditioning and outdated TVs, suggest a need for maintenance and modernization.
Cleanliness is another mixed aspect; while some guests have found the accommodations and bathrooms clean, others have reported issues such as dirty bathroom floors, moldy ceilings and dusty furniture. The state of the bed linens and towels, often described as old and stained, also needs attention.
Parking facilities at the hotel are praised for being spacious, secure and free, although the appearance of the parking lot has been described as needing aesthetic improvements.
Bed comfort has received mixed feedback. While some guests find the beds comfortable, others have noted issues like hard mattresses, old and uncomfortable pillows and linens that appear dirty or stained.
Overall, Hotel Capriccio São Caetano offers great value for money with its excellent location, friendly staff and decent amenities. However, improvements in room maintenance, cleanliness and bed quality would greatly enhance the guest experience. Show more
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Family Friendly Hotel
Located in SÃO CAETANO DO SUL , Hotel Capriccio offers a cozy retreat for families. Its proximity to local attractions makes it a convenient choice for exploring the area.
Hotel with Parking
This hotel provides parking for guests. It offers a convenient parking solution in São Caetano do Sul.
Room Types
Double RoomThis air-conditioned room offers cable TV and a fan. The private bathroom includes a shower. Wi-Fi and parking are free.
Single RoomThis air-conditioned room offers cable TV and a fan. The private bathroom includes a shower. Wi-Fi and parking are free.
Triple RoomThis air-conditioned room offers cable TV and a fan. The private bathroom includes a shower. Wi-Fi and parking are free.
Guest Reviews
7.1
Good
Location
Located in a prime spot, Hotel Capriccio São Caetano receives praise for its excellent location, making it a convenient choice for both work and leisure travelers. Reviews highlight its close proximity to workplaces, restaurants, bars and shopping malls, ensuring that guests have everything they need within walking distance. The hotel is also near major transit hubs, including the São Caetano train station and the bus station, simplifying commutes and travel plans.
Visitors frequently commend the helpful and friendly staff, as well as the overall service quality. The inclusion of free parking is an appreciated bonus. Guests also find the hotel to be tranquil, clean and offering good value for money with comfortable accommodations and amenities like a satisfying breakfast, relaxing shower and comfortable beds. The combination of a great location, attentive service and cost-effective pricing makes this hotel a well-regarded choice among travelers.
Breakfast
Hotel Capriccio São Caetano provides a breakfast experience that has generally been well received, particularly given the cost-benefit ratio. Many guests describe the breakfast as good, very good or even great, often praising its variety and abundance. The breakfast spread typically includes fruits, eggs, bread and cakes with some guests expressing delight over the friendly cook who offers to prepare scrambled eggs.
Despite the overall positive feedback, a few guests noted the simplicity of the offerings and some mentioned occasions when the options were fewer or utensils appeared damaged. However, these issues seem to be overshadowed by the general satisfaction with the breakfast’s quality, especially considering the affordable price point of the hotel.
The tranquility of the environment and the convenient location were other highlights that contributed to a positive perception of the morning meal. Although the hotel’s accommodations are simple, they meet basic needs adequately, enhancing the overall experience for those seeking a cost-effective stay with a good breakfast to start the day.
Rooms
Hotel Capriccio São Caetano offers a mix of experiences when it comes to its rooms. Guests have remarked positively on the spaciousness and ventilation of the rooms, often describing them as large and providing ample comfort. The reception service is also praised for being accommodating, even allowing early check-ins when possible.
However, there are some notable areas that need improvement. Many guests felt that the rooms and furniture are outdated with the furniture being specifically mentioned as very old. Issues such as peeling walls, a musty smell and occasional cigarette smoke odor have also been reported. Maintenance appears to be lacking with several mentions of faulty air conditioning, dirty sheets and TVs that do not work properly.
Despite these issues, guests found the overall layout and ventilation of the rooms to be good. However, the general consensus indicates that the hotel would greatly benefit from renovation and modernization to enhance the guest experience. The combination of spacious rooms and helpful reception staff provides a solid foundation, but improvements are needed to address the dated and sometimes unclean conditions.
Beds
Hotel Capriccio São Caetano presents a mixed picture when it comes to guests' experiences with the beds. While some guests appreciated the bed for being very comfortable or having a soft mattress and reasonable pillows, others highlighted several issues that detracted from their stay. Common concerns included hard and uncomfortable mattresses, old and stained bed linens and dusty blankets. Some guests also noted that the single beds were particularly hard, the pillows old and uncomfortable and sheets and towels appeared dirty. There were also mentions of mattresses with holes in the middle and a generally poor condition of the bedding. Overall, while there are positive remarks about bed comfort, the consistency and quality of bedding and linens are areas that could benefit from significant improvement.
Cleanliness
Hotel Capriccio São Caetano receives mixed reviews regarding its cleanliness. Some guests appreciated the clean accommodations and noted the cleanliness of the bathrooms. However, several reviews highlighted significant issues. Concerns were raised about dirty bathroom floors, moldy ceilings and a pervasive mold smell in the rooms. Furniture was found to be dusty and the overall state of the rooms was described as dirty by some guests. Additionally, old and stained bath towels, as well as bed linen with an unpleasant smell, were mentioned. These points suggest that while some areas are maintained, consistent improvements in cleanliness are needed.
Staff
At Hotel Capriccio São Caetano, the service shines, as emphasized repeatedly by guests. The staff members, especially the receptionists, receive accolades for their hospitality, politeness and attentiveness. Many guests specifically mentioned the exceptional service provided by the receptionist William. The employees, described as friendly, kind and very helpful, contribute significantly to the positive experience, creating a welcoming and cozy atmosphere. The reception staff stand out for being both well-organized and highly educated, embodying the essence of excellent service. In summary, guests appreciate the consistently high level of service and the attentiveness of the entire hotel team, which significantly enhances their stay.
Parking
Hotel Capriccio São Caetano offers ample parking facilities that have received mixed reviews. Guests repeatedly mention that the parking area is spacious, large and secure, providing free private parking which many find convenient. However, some reviews describe the parking lot as looking like a dump, indicating a need for aesthetic improvements. Despite this, the general consensus leans towards the practicality of having a large and secure parking area available.
No, Hotel Capriccio São Caetano doesn't have any pool.
No, a spa isn't available at Hotel Capriccio São Caetano.
No, Hotel Capriccio São Caetano doesn't allow dogs.
Yes, parking facilities are available at Hotel Capriccio São Caetano.
No, Hotel Capriccio São Caetano doesn't have a gym.