Quality Hotel São Caetano
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsQuality Hotel São Caetano enjoys numerous positive aspects, making it a preferred choice for both leisure and business travelers. Its prime location stands out as a key advantage. Situated directly across from a modern shopping mall, guests have convenient access to a variety of stores, pharmacies, restaurants and even a private hospital. This locale is especially beneficial for those attending events at the SP Expo, providing easy access to São Paulo and neighboring areas like São Bernardo do Campo. The area is safe and well-secured, adding to its appeal.
The accommodations at the hotel receive high praise for comfort and cleanliness. Rooms are described as modern, beautifully designed and spacious with excellent beds and well-equipped bathrooms. Guests also appreciate the high level of cleanliness and the modern technological touches that enhance the room's ambiance. Although minor issues like the inability to open windows or the lack of a heating system in some rooms were noted, these do not significantly detract from the overall positive experience.
Breakfast at the hotel garners mixed reviews. While many guests enjoy the variety and quality of items offered, including breads, cakes and proteins, there are criticisms regarding the limited variety and the quality of some items, such as cold foods and artificial-tasting juices. During busy times, the breakfast area can become crowded and noisy with staff struggling to keep up, leading to dirty tables and a less pleasant experience for some.
Cleanliness across the hotel is generally commendable with many guests praising the well-kept rooms and common areas. However, there are occasional issues, such as rooms being cleaned every three days and specific concerns with bathroom cleanliness.
The staff at Quality Hotel São Caetano are frequently highlighted for their friendliness, politeness and helpfulness. The team across various departments is noted for ensuring a smooth and pleasant experience for guests, although there are mixed reviews concerning the reception staff with reports of both positive interactions and instances of unprofessionalism.
Parking services are convenient but come at an additional cost, which some guests find inconvenient. There is also a desire for the option to arrange and pay for parking at the time of reservation. Nevertheless, the availability of valet parking adds efficiency for those who use it.
Overall, Quality Hotel São Caetano receives high marks for its excellent location, comfortable and clean accommodations and generally friendly and helpful staff, making it a reliable and convenient choice for visitors.
Categories
The accommodations at the hotel receive high praise for comfort and cleanliness. Rooms are described as modern, beautifully designed and spacious with excellent beds and well-equipped bathrooms. Guests also appreciate the high level of cleanliness and the modern technological touches that enhance the room's ambiance. Although minor issues like the inability to open windows or the lack of a heating system in some rooms were noted, these do not significantly detract from the overall positive experience.
Breakfast at the hotel garners mixed reviews. While many guests enjoy the variety and quality of items offered, including breads, cakes and proteins, there are criticisms regarding the limited variety and the quality of some items, such as cold foods and artificial-tasting juices. During busy times, the breakfast area can become crowded and noisy with staff struggling to keep up, leading to dirty tables and a less pleasant experience for some.
Cleanliness across the hotel is generally commendable with many guests praising the well-kept rooms and common areas. However, there are occasional issues, such as rooms being cleaned every three days and specific concerns with bathroom cleanliness.
The staff at Quality Hotel São Caetano are frequently highlighted for their friendliness, politeness and helpfulness. The team across various departments is noted for ensuring a smooth and pleasant experience for guests, although there are mixed reviews concerning the reception staff with reports of both positive interactions and instances of unprofessionalism.
Parking services are convenient but come at an additional cost, which some guests find inconvenient. There is also a desire for the option to arrange and pay for parking at the time of reservation. Nevertheless, the availability of valet parking adds efficiency for those who use it.
Overall, Quality Hotel São Caetano receives high marks for its excellent location, comfortable and clean accommodations and generally friendly and helpful staff, making it a reliable and convenient choice for visitors.
Family Friendly Hotel
This hotel is tagged as a family-friendly hotel.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Quality Hotel São Caetano enjoys an excellent location, right in front of a modern shopping mall, making it a convenient choice for travelers. Guests appreciate the nearby amenities, which include stores, pharmacies, restaurants and even a private hospital. The area is described as safe and well-located, offering constant security. The proximity to the mall means guests have easy access to various services and entertainment options, adding to the overall convenience.
The hotel's strategic location is particularly beneficial for those attending events at the SP Expo with many guests highlighting the ease of access to São Paulo and other neighboring areas like São Bernardo do Campo. Reviewers frequently mention the comfort and cleanliness of the accommodations, praising the spacious rooms, high-quality beds and excellent bathrooms.
Overall, guests find the location to be the standout feature of Quality Hotel São Caetano, offering both convenience and peace of mind. With easy access to shopping, dining and essential services, the hotel provides a comfortable and pleasant stay for both leisure and business travelers.
The breakfast experience at Quality Hotel São Caetano generally receives mixed feedback from guests. Many found the breakfast to be very good, highlighting a variety of well-prepared items including breads, cakes and proteins. Some reviews appreciate the good organization and completeness of the breakfast, often describing it as delicious and tasty. However, several guests noted that the options can be limited and the variety could be improved. There were also concerns about the quality of some items with criticisms about cold foods and artificial-tasting juices.
The breakfast service has faced issues, particularly during busy times when space and accommodations become limited, leading to crowded and noisy conditions, overwhelmed staff and dirty tables. Some guests had a less satisfactory experience, finding the breakfast to be poor, chaotic and lacking in appeal with reports of mediocre quality and insufficient quantities. Instances of breakfast being served in-room or in boxes were particularly disappointing for some, affecting the overall impression.
Despite the criticisms, the breakfast often aligns with the hotel's value and level, offering a generally positive start to the day with room for improvement.
Quality Hotel São Caetano offers rooms that consistently impress guests with their modern, beautiful design and spacious layout. The rooms match the online pictures perfectly, presenting an attractive and top-quality environment. Comfort is a standout feature with super comfortable beds and pillows frequently highlighted. The spaciousness extends to both the rooms and the bathrooms, which are also described as spotlessly clean and well-equipped. Guests appreciate the modern and technological touches that enhance the coziness and ambiance of the rooms. Many reviews also mention the wonderful views that some rooms offer.
However, a few minor drawbacks were noted, such as the inability to open windows and the absence of a heating system in some rooms. Despite these small issues, the overall impression remains highly positive, making Quality Hotel São Caetano a top choice for comfort and modern amenities. The friendly and accommodating staff also contribute to a pleasant experience, ensuring guests feel well-cared for during their stay.
Guests at Quality Hotel São Caetano frequently praise the beds, citing their comfort and size as standout features. Many describe the beds as perfect, excellent and even amazing with some highlighting the presence of large, king-sized options. Despite overwhelmingly positive feedback, a few reviews mention issues with the quality of pillows and blankets. Nonetheless, the general consensus suggests that the beds are among the best aspects of a stay, contributing significantly to guest satisfaction.
Quality Hotel São Caetano generally receives praise for its cleanliness and organization. Guests often highlight the clean and well-kept rooms that match the photos, promoting a sense of reliability. The location receives frequent commendations for being clean and perfect, contributing positively to the overall experience. The staff are noted as great and lovely, enhancing the welcoming environment.
However, there are occasional inconsistencies that merit attention, such as rooms cleaned every three days and instances where bathroom cleanliness, specifically grout and mold issues, could be improved. Some details, like extremely dirty tables and overwhelmed staff, were highlighted as areas needing better management. Cleaning is a focal point with many positive mentions, though it has, at times, been described as merely acceptable or needing improvement. Despite these challenges, the hotel's primary impression remains of an organized and generally clean facility.
Quality Hotel São Caetano seems to shine when it comes to its staff with numerous guests praising their friendliness, politeness and helpfulness. From the valet to the kitchen and management teams, the employees consistently receive high marks for their readiness and willingness to assist. Many guests highlight the staff’s efficiency and attentiveness, ensuring a smooth experience from check-in to check-out.
There are repeat mentions of the cordiality and kindness shown by the team with some guests noting them as exceptionally polite and always available to meet demands. This positive impression extends across various departments, illustrating a comprehensive commitment to hospitality.
However, experiences with the reception staff are notably mixed. While some guests appreciate the receptionists' friendliness and efficiency, others report negative interactions, describing them as unprepared, impatient and at times outright impolite. Specific criticism is directed at particular staff members for lacking professionalism upon guest arrival.
Despite a few shortcomings in staff training and hospitality at the reception, the general consensus points to a welcoming and helpful team, making the hotel a favorable option for many travelers.
Quality Hotel São Caetano offers parking on-site and its convenient location provides easy access to the nearby mall. The parking service is outsourced and includes valet functionality, ensuring ease of use for guests. However, the parking service is not included in the daily rate, requiring an additional fee, which some guests find inconvenient. There's an expressed desire for the option to arrange and pay for parking at the time of reservation. Despite these points, the availability of valet parking adds a layer of efficiency for those utilizing the service.
Location Show Map
Location
The hotel's strategic location is particularly beneficial for those attending events at the SP Expo with many guests highlighting the ease of access to São Paulo and other neighboring areas like São Bernardo do Campo. Reviewers frequently mention the comfort and cleanliness of the accommodations, praising the spacious rooms, high-quality beds and excellent bathrooms.
Overall, guests find the location to be the standout feature of Quality Hotel São Caetano, offering both convenience and peace of mind. With easy access to shopping, dining and essential services, the hotel provides a comfortable and pleasant stay for both leisure and business travelers.
Breakfast
The breakfast service has faced issues, particularly during busy times when space and accommodations become limited, leading to crowded and noisy conditions, overwhelmed staff and dirty tables. Some guests had a less satisfactory experience, finding the breakfast to be poor, chaotic and lacking in appeal with reports of mediocre quality and insufficient quantities. Instances of breakfast being served in-room or in boxes were particularly disappointing for some, affecting the overall impression.
Despite the criticisms, the breakfast often aligns with the hotel's value and level, offering a generally positive start to the day with room for improvement.
Rooms
However, a few minor drawbacks were noted, such as the inability to open windows and the absence of a heating system in some rooms. Despite these small issues, the overall impression remains highly positive, making Quality Hotel São Caetano a top choice for comfort and modern amenities. The friendly and accommodating staff also contribute to a pleasant experience, ensuring guests feel well-cared for during their stay.
Beds
Cleanliness
However, there are occasional inconsistencies that merit attention, such as rooms cleaned every three days and instances where bathroom cleanliness, specifically grout and mold issues, could be improved. Some details, like extremely dirty tables and overwhelmed staff, were highlighted as areas needing better management. Cleaning is a focal point with many positive mentions, though it has, at times, been described as merely acceptable or needing improvement. Despite these challenges, the hotel's primary impression remains of an organized and generally clean facility.
Staff
There are repeat mentions of the cordiality and kindness shown by the team with some guests noting them as exceptionally polite and always available to meet demands. This positive impression extends across various departments, illustrating a comprehensive commitment to hospitality.
However, experiences with the reception staff are notably mixed. While some guests appreciate the receptionists' friendliness and efficiency, others report negative interactions, describing them as unprepared, impatient and at times outright impolite. Specific criticism is directed at particular staff members for lacking professionalism upon guest arrival.
Despite a few shortcomings in staff training and hospitality at the reception, the general consensus points to a welcoming and helpful team, making the hotel a favorable option for many travelers.
Parking
No, Quality Hotel São Caetano doesn't have any pool.
No, a spa isn't available at Quality Hotel São Caetano.
Yes, Quality Hotel São Caetano welcomes dogs.
Yes, parking facilities are available at Quality Hotel São Caetano.
Yes, Quality Hotel São Caetano has a gym.
Location Show Map
More Options
