Hotel Plaza Mayor
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Summary of reviewsHotel Plaza Mayor in Santo André comes highly recommended for both business and leisure travelers due to its prime location, excellent service and comfortable accommodations. Renowned for its enviable central positioning, the hotel offers convenient access to numerous local points of interest such as shopping malls, restaurants, pharmacies, parks and the metro station. This strategic location, combined with excellent accessibility to essential amenities and transportation, makes it an ideal choice for visitors.
The hotel excels in cleanliness and comfort with spacious and well-maintained rooms frequently highlighted in guest reviews. Visitors particularly appreciate the large, clean bathrooms, comfortable beds and high-quality bedding. The careful attention to cleanliness and organization by the housekeeping staff ensures a serene and inviting environment. Despite some occasional city noise, the hotel's central position remains a valued feature.
Guests consistently commend Hotel Plaza Mayor's breakfast service, which is often described as amazing, spectacular and abundant. The variety of options available, from savory dishes like eggs and bacon to an assortment of fruits and baked goods, adds to its appeal. Though some noted that options for specific dietary needs such as celiac and diabetic-friendly meals could be improved, the overall breakfast experience is considered a highlight of the stay.
The dinner service at the hotel receives mixed reviews, though the quality and presentation of the À la Carte menu are generally appreciated. While room service faces occasional issues related to availability and delivery times, the overall dining experience remains satisfying for many guests.
The staff at Hotel Plaza Mayor stand out for their exceptional service, friendliness and attentiveness, contributing significantly to the overall positive guest experience. From reception to valet parking attendants, the professionalism and courtesy of the employees ensure that visitors feel welcomed and supported throughout their stay.
Free Wi-Fi at the hotel is functional for basic needs, although some business travelers have faced challenges with connectivity, particularly during video calls and live streaming. Regarding parking, the hotel offers secure and well-maintained valet parking, though the additional charges and sometimes full garage space have been points of contention for a few guests.
Hotel Plaza Mayor is also a family-friendly establishment, offering spacious and comfortable rooms that cater well to family needs, including additional bedding for young children at no extra cost. The hotel’s comfort and cleanliness make it a suitable choice for family stays, as well as for solo travelers.
For business travelers, Hotel Plaza Mayor provides a quiet and efficient environment with well-equipped rooms and additional amenities like conference rooms, making it a practical choice for business events.
In summary, Hotel Plaza Mayor distinguishes itself with its prime location, high standards of cleanliness, exceptional service and overall comfort, making it a commendable option for travelers to Santo André. While there are minor areas for improvement, the hotel’s overall offerings make it a highly recommended destination.
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The hotel excels in cleanliness and comfort with spacious and well-maintained rooms frequently highlighted in guest reviews. Visitors particularly appreciate the large, clean bathrooms, comfortable beds and high-quality bedding. The careful attention to cleanliness and organization by the housekeeping staff ensures a serene and inviting environment. Despite some occasional city noise, the hotel's central position remains a valued feature.
Guests consistently commend Hotel Plaza Mayor's breakfast service, which is often described as amazing, spectacular and abundant. The variety of options available, from savory dishes like eggs and bacon to an assortment of fruits and baked goods, adds to its appeal. Though some noted that options for specific dietary needs such as celiac and diabetic-friendly meals could be improved, the overall breakfast experience is considered a highlight of the stay.
The dinner service at the hotel receives mixed reviews, though the quality and presentation of the À la Carte menu are generally appreciated. While room service faces occasional issues related to availability and delivery times, the overall dining experience remains satisfying for many guests.
The staff at Hotel Plaza Mayor stand out for their exceptional service, friendliness and attentiveness, contributing significantly to the overall positive guest experience. From reception to valet parking attendants, the professionalism and courtesy of the employees ensure that visitors feel welcomed and supported throughout their stay.
Free Wi-Fi at the hotel is functional for basic needs, although some business travelers have faced challenges with connectivity, particularly during video calls and live streaming. Regarding parking, the hotel offers secure and well-maintained valet parking, though the additional charges and sometimes full garage space have been points of contention for a few guests.
Hotel Plaza Mayor is also a family-friendly establishment, offering spacious and comfortable rooms that cater well to family needs, including additional bedding for young children at no extra cost. The hotel’s comfort and cleanliness make it a suitable choice for family stays, as well as for solo travelers.
For business travelers, Hotel Plaza Mayor provides a quiet and efficient environment with well-equipped rooms and additional amenities like conference rooms, making it a practical choice for business events.
In summary, Hotel Plaza Mayor distinguishes itself with its prime location, high standards of cleanliness, exceptional service and overall comfort, making it a commendable option for travelers to Santo André. While there are minor areas for improvement, the hotel’s overall offerings make it a highly recommended destination.
Family Friendly Hotel
This hotel is a popular choice for families. Kids stay for free.
Hotel with Parking
Hotel Plaza Mayor offers on-site parking and is well-regarded by guests. Its central location in Santo Andre provides easy access to nearby attractions.
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel Plaza Mayor boasts an enviable location right in the heart of Santo André, making it a prime choice for travelers seeking convenience and accessibility. Guests frequently highlight its proximity to numerous points of interest, including shopping malls, restaurants, pharmacies, parks and the metro station. The hotel’s central positioning allows for easy access to essential amenities and transportation options, offering exceptional convenience for both business and leisure travelers.
Cleanliness and comfort are other prominent features with spacious rooms and well-maintained facilities being consistently praised. The hotel staff also receives commendations for their impeccable service, contributing to a serene and organized environment. Despite its central positioning—which does sometimes lead to inevitable city noise—guests find the location advantageous for reaching various facilities on foot and value the hotel's overall accessibility.
The breakfast service is commonly appreciated, adding to the appeal for those who value a good start to their day. Additionally, the hotel provides parking options right at the main entrance, though it's worth noting that there is a daily charge.
Overall, Hotel Plaza Mayor offers a combination of a prime location, excellent service and comfortable accommodations, making it a highly recommended option for staying in Santo André.
At Hotel Plaza Mayor, the breakfast experience generally receives high praise from guests, highlighted by numerous positive comments about its quality and variety. Many reviews describe the breakfast as very good, delicious and abundant, emphasizing the abundance of options such as eggs, bacon, toast, an assortment of fruits and delightful baked goods. Phrases like amazing, spectacular and exceptional frequently surface, suggesting a high level of satisfaction among visitors.
Several guests appreciate the well-organized and on-time service, while others note the pleasant ambiance of the dining area. The breakfast is frequently described as a standout feature of the hotel, offering something for everyone, from savory to sweet options.
However, some feedback indicates that there is room for improvement. A few guests mention that the breakfast lacks sufficient options for celiacs and diabetics and there were isolated comments about the limited variety and the need for better item replenishment. A couple of guests expressed disappointment with the absence of traditional filtered coffee, having only machine coffee available and noted the need for more hot milk and fruit options.
Despite some criticisms, the overall sentiment remains highly positive with many guests considering the breakfast at Hotel Plaza Mayor a highlight of their stay, making it a noteworthy feature for prospective travelers to consider.
The dinner experience at Hotel Plaza Mayor has garnered mixed reviews, but there's a consensus on several key points. Many guests appreciate the quality of the dishes and the exceptional service provided, often mentioning that the food is well-prepared with excellent presentation at a reasonable price. The À la Carte menu stands out for its well-elaborated dishes, despite being somewhat limited in variety. The restaurant is praised for its simplicity and the overall quality of the meals, earning high ratings from several patrons.
Room service provides good dinners, although some guests have faced issues with availability and delivery times. While certain reviewers found the menu lacked options, especially for snacks and cakes, others found the dinners enjoyable, simple and well-executed. Breakfast, though deemed nice, could benefit from more variety, particularly in terms of cakes and beverage choices. Some guests found the artificial orange juice and limited TV channels less appealing.
Despite a few setbacks such as inconsistent availability of room service and somewhat high prices for dinner and minibar items, the overall dining experience is comfortable and meets many guests' expectations.
Hotel Plaza Mayor offers visitors spacious, clean and comfortable rooms that stand out in various guest reviews. Many highlight the large room sizes and the excellent cleanliness maintained by the hotel staff. The beds are consistently described as big and comfortable, ensuring a restful sleep. Guests appreciate the ample space available for storage and other activities and many rooms are well-lit and airy, adding to the overall comfort.
The bathrooms are often noted to be spacious and well-organized, complementing the high-quality showers and amenities. Renovated rooms receive praise for their modern feel and well-equipped facilities. The overall comfort, including sophisticated beddings and immaculate hygiene, enhances the stay experience.
Despite some minor drawbacks, such as occasional noise, minor maintenance issues in specific rooms and simple room service, the consistent praise for spaciousness, cleanliness and comfort positions Hotel Plaza Mayor as a well-regarded choice for travelers. With excellent room service and a strategic location, the hotel effectively balances luxury with convenience.
Hotel Plaza Mayor has garnered positive attention for its beds, often described as comfortable, large and well-appointed. Guests consistently highlight the comfort of the mattresses and pillows, emphasizing restful nights and a cozy sleep experience. Some reviews even describe the beds as super comfortable or excellent with spacious layouts that cater to a variety of preferences. The cleanliness and tidiness of the bed linens also receive praise, contributing to the overall sense of relaxation in the rooms.
The hotel’s rooms themselves are noted to be spacious and comfortable, providing an additional layer of satisfaction for guests. Many also appreciate the high-quality bedding and thoughtful touches like extra pillows and warm comforters. Overall, the accommodations at Hotel Plaza Mayor seem to excel in offering a restful and pleasant stay, ensuring that guests can relax and rejuvenate effectively during their visit.
Hotel Plaza Mayor consistently impresses its guests with its remarkable level of cleanliness and organization. Reviews frequently highlight the spacious, well-maintained rooms and large, clean bathrooms. The dedication of the housekeeping staff ensures that each room is spotless and inviting, often described as super clean and very cozy. Guests appreciate the impeccable standards of hygiene with many noting that the hotel premises, including the accommodations and gym, are always clean and orderly.
The hotel’s location is also praised, complementing its clean environment and making it an appealing choice for travelers. Visitors find the facilities not only clean but also comfortable and functional, contributing to a pleasant stay. The combination of cleanliness, comfort and efficient service makes Hotel Plaza Mayor a highly recommended destination, offering great cost benefits to both new and returning guests.
Nestled in a prime location, the Hotel Plaza Mayor is notable for its exceptional staff service, receiving consistent praise for their attentiveness, friendliness and politeness. Guests frequently commend the staff for being helpful, accommodating and eager to assist, contributing to an overall sense of warmth and hospitality. The professionalism and courtesy of the employees, from the receptionists to the valet parking attendants, ensure that visitors feel welcomed and well-cared for throughout their stay.
The cleaning standards and organizational efforts of the staff are held in high esteem, reflecting the hotel's dedication to cleanliness and comfort. Despite some past criticisms regarding the outdated air conditioning, the hotel's immaculate service and favorable cost-benefit continue to earn high marks from guests. The staff's ability to meet and often exceed guest expectations through their exceptional service and genuine attentiveness sets the hotel apart, making it a highly recommended destination for travelers seeking a comfortable and hospitable experience.
Hotel Plaza Mayor offers a mixed experience when it comes to Wi-Fi connectivity. Many guests have noted that the internet service is good and even great for general use with some specifically mentioning stable and perfect Wi-Fi connections. There have been positive remarks about the internet working well, especially for less demanding tasks.
However, there are also numerous critical observations regarding the Wi-Fi, particularly among those who rely on a strong connection for work. Many guests have reported the Wi-Fi as unstable, slow and poor in quality, making it difficult to work remotely, stream live content or handle tasks requiring a robust connection. Issues include weak signals in rooms, data limits and generally unreliable service.
In summary, while Hotel Plaza Mayor provides functional Wi-Fi that meets basic needs for some guests, it falls short for those needing a dependable internet connection for professional purposes.
Guests have mixed feelings about the parking situation at Hotel Plaza Mayor. While the parking is secure and closed, it is not as straightforward as some might hope. The hotel offers a 24-hour valet parking service and many guests appreciated the helpfulness of the valet staff. However, several reviews mentioned that the parking fees are charged separately from the accommodation and these fees were not always disclosed upfront, leading to some dissatisfaction.
The parking garage can become full, making the valet service necessary at times. There have also been mentions of the parking fee being considered high and that it should possibly be included in the accommodation cost. Despite these concerns, the parking itself is described as secure and well-maintained. Therefore, those planning to drive should be prepared for additional costs and possibly limited parking space.
Hotel Plaza Mayor stands out as a great accommodation choice, particularly for families. Guests have frequently praised the comfort and cleanliness of the hotel, highlighting the spacious rooms that are well-suited for family stays. Notably, families with young children find it especially accommodating thanks to the provision of an additional bed for a child at no extra cost.
The hotel's staff has received commendations for their politeness and attentiveness, enhancing the overall stay experience. Although some reviews suggest it's a better option for resting rather than an extensive family entertainment venue, many family guests have expressed happiness with their visits. Hotel Plaza Mayor provides a balanced atmosphere suitable for both family stays and solo travelers.
Hotel Plaza Mayor in Santo André has garnered high praise for its cleanliness, comfort and ease of check-in process, which scores well among guests. The hotel offers excellent value for its four-star classification, making it a great cost-benefit option in the region. Guests frequently highlight the comfortable rooms and exceptional service, noting attention to detail that goes beyond expectations.
The breakfast selection is often described as excellent and delicious, contributing positively to the overall experience. Rooms are consistently noted for their cleanliness and comfort with many guests appreciating the well-maintained facilities and amenities.
Many guests consider the hotel to be superior to other well-known brands, emphasizing a greater level of satisfaction. The staff is frequently described as polite and helpful, enhancing the overall experience.
For those looking for a reliable and enjoyable stay in the Great ABC region, Hotel Plaza Mayor stands out as a highly commendable choice.
Hotel Plaza Mayor has garnered positive feedback for its suitability as a destination for business travelers, offering a blend of comfort and efficiency. With a typical executive hotel ambiance, guests appreciate the quiet environment which is conducive for both work and relaxation. The rooms come equipped with desks that facilitate working or studying and the availability of a conference room adds to the hotel's practicality for business events.
Comfort is a recurring theme in the reviews with mentions of spacious and clean rooms, comfortable King beds and a well-served breakfast. The staff is noted for their friendliness, enhancing the overall pleasant stay.
However, the internet connection seems to be a point of concern with some guests experiencing issues with live streaming and video call meetings due to a choppy connection.
Despite these occasional connectivity issues, the hotel's overall service quality, clean and comfortable rooms and appropriate business amenities have led many guests to recommend it for both business and leisure travel.
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Location
Cleanliness and comfort are other prominent features with spacious rooms and well-maintained facilities being consistently praised. The hotel staff also receives commendations for their impeccable service, contributing to a serene and organized environment. Despite its central positioning—which does sometimes lead to inevitable city noise—guests find the location advantageous for reaching various facilities on foot and value the hotel's overall accessibility.
The breakfast service is commonly appreciated, adding to the appeal for those who value a good start to their day. Additionally, the hotel provides parking options right at the main entrance, though it's worth noting that there is a daily charge.
Overall, Hotel Plaza Mayor offers a combination of a prime location, excellent service and comfortable accommodations, making it a highly recommended option for staying in Santo André.
Breakfast
Several guests appreciate the well-organized and on-time service, while others note the pleasant ambiance of the dining area. The breakfast is frequently described as a standout feature of the hotel, offering something for everyone, from savory to sweet options.
However, some feedback indicates that there is room for improvement. A few guests mention that the breakfast lacks sufficient options for celiacs and diabetics and there were isolated comments about the limited variety and the need for better item replenishment. A couple of guests expressed disappointment with the absence of traditional filtered coffee, having only machine coffee available and noted the need for more hot milk and fruit options.
Despite some criticisms, the overall sentiment remains highly positive with many guests considering the breakfast at Hotel Plaza Mayor a highlight of their stay, making it a noteworthy feature for prospective travelers to consider.
Dinner
Room service provides good dinners, although some guests have faced issues with availability and delivery times. While certain reviewers found the menu lacked options, especially for snacks and cakes, others found the dinners enjoyable, simple and well-executed. Breakfast, though deemed nice, could benefit from more variety, particularly in terms of cakes and beverage choices. Some guests found the artificial orange juice and limited TV channels less appealing.
Despite a few setbacks such as inconsistent availability of room service and somewhat high prices for dinner and minibar items, the overall dining experience is comfortable and meets many guests' expectations.
Rooms
The bathrooms are often noted to be spacious and well-organized, complementing the high-quality showers and amenities. Renovated rooms receive praise for their modern feel and well-equipped facilities. The overall comfort, including sophisticated beddings and immaculate hygiene, enhances the stay experience.
Despite some minor drawbacks, such as occasional noise, minor maintenance issues in specific rooms and simple room service, the consistent praise for spaciousness, cleanliness and comfort positions Hotel Plaza Mayor as a well-regarded choice for travelers. With excellent room service and a strategic location, the hotel effectively balances luxury with convenience.
Beds
The hotel’s rooms themselves are noted to be spacious and comfortable, providing an additional layer of satisfaction for guests. Many also appreciate the high-quality bedding and thoughtful touches like extra pillows and warm comforters. Overall, the accommodations at Hotel Plaza Mayor seem to excel in offering a restful and pleasant stay, ensuring that guests can relax and rejuvenate effectively during their visit.
Cleanliness
The hotel’s location is also praised, complementing its clean environment and making it an appealing choice for travelers. Visitors find the facilities not only clean but also comfortable and functional, contributing to a pleasant stay. The combination of cleanliness, comfort and efficient service makes Hotel Plaza Mayor a highly recommended destination, offering great cost benefits to both new and returning guests.
Staff
The cleaning standards and organizational efforts of the staff are held in high esteem, reflecting the hotel's dedication to cleanliness and comfort. Despite some past criticisms regarding the outdated air conditioning, the hotel's immaculate service and favorable cost-benefit continue to earn high marks from guests. The staff's ability to meet and often exceed guest expectations through their exceptional service and genuine attentiveness sets the hotel apart, making it a highly recommended destination for travelers seeking a comfortable and hospitable experience.
Wi-Fi
However, there are also numerous critical observations regarding the Wi-Fi, particularly among those who rely on a strong connection for work. Many guests have reported the Wi-Fi as unstable, slow and poor in quality, making it difficult to work remotely, stream live content or handle tasks requiring a robust connection. Issues include weak signals in rooms, data limits and generally unreliable service.
In summary, while Hotel Plaza Mayor provides functional Wi-Fi that meets basic needs for some guests, it falls short for those needing a dependable internet connection for professional purposes.
Parking
The parking garage can become full, making the valet service necessary at times. There have also been mentions of the parking fee being considered high and that it should possibly be included in the accommodation cost. Despite these concerns, the parking itself is described as secure and well-maintained. Therefore, those planning to drive should be prepared for additional costs and possibly limited parking space.
Family
The hotel's staff has received commendations for their politeness and attentiveness, enhancing the overall stay experience. Although some reviews suggest it's a better option for resting rather than an extensive family entertainment venue, many family guests have expressed happiness with their visits. Hotel Plaza Mayor provides a balanced atmosphere suitable for both family stays and solo travelers.
4 Star
The breakfast selection is often described as excellent and delicious, contributing positively to the overall experience. Rooms are consistently noted for their cleanliness and comfort with many guests appreciating the well-maintained facilities and amenities.
Many guests consider the hotel to be superior to other well-known brands, emphasizing a greater level of satisfaction. The staff is frequently described as polite and helpful, enhancing the overall experience.
For those looking for a reliable and enjoyable stay in the Great ABC region, Hotel Plaza Mayor stands out as a highly commendable choice.
Business
Comfort is a recurring theme in the reviews with mentions of spacious and clean rooms, comfortable King beds and a well-served breakfast. The staff is noted for their friendliness, enhancing the overall pleasant stay.
However, the internet connection seems to be a point of concern with some guests experiencing issues with live streaming and video call meetings due to a choppy connection.
Despite these occasional connectivity issues, the hotel's overall service quality, clean and comfortable rooms and appropriate business amenities have led many guests to recommend it for both business and leisure travel.
No, Hotel Plaza Mayor doesn't have any pool.
No, a spa isn't available at Hotel Plaza Mayor.
No, Hotel Plaza Mayor doesn't allow dogs.
Yes, parking facilities are available at Hotel Plaza Mayor.
Yes, Hotel Plaza Mayor has a gym.
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