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Summary of reviewsThe Premium Center Hotel in Betim is prominently praised for its prime location. Guests appreciate its proximity to the city center, which offers easy access to a variety of shops, restaurants and public transportation. The hotel's closeness to key landmarks and highways makes it a convenient option for travelers. Additionally, the overall value for money and commendable service by the staff, including individuals who receive special mentions, contribute positively to the guest experience.
The breakfast service at the hotel tends to be well-received with guests enjoying the quality, tasty coffee and the general cleanliness and organization of the breakfast area. However, some reviewers feel that the breakfast lacks variety and could use significant improvements.
Room experiences at the Premium Center Hotel are mixed. Many guests find their rooms to be clean, new and aligning with what was described during booking. Nevertheless, there are recurring issues with outdated and uncomfortable furniture, cramped spaces and malfunctioning features like air conditioners and locks. While some rooms have met guest expectations in terms of comfort and cleanliness, others found them lacking with particular criticism directed towards stuffy atmospheres, mold and strong odors.
Cleanliness across the hotel similarly garners mixed reviews. Several guests praise the hotel's tidiness and organization, while others note concerns such as dusty furniture, poor bathroom conditions and even ant infestations, suggesting room for improvement in cleaning services.
Staff at the Premium Center Hotel receive consistently high praise for their friendly, helpful and polite demeanor. Their attentiveness and commitment to ensuring a pleasant stay play a significant role in the hotel’s welcoming atmosphere.
The parking facilities receive mixed reviews. While some guests appreciate the availability of onsite parking, others find the spaces tight and challenging to navigate. The absence of a valet service and a direct hotel entrance from the garage are noted points of inconvenience.
Lastly, the beds at the hotel generally impress guests with their comfort, particularly the new double beds, contributing to a good night's sleep. However, occasional issues with cleanliness, missing mattress protectors and suboptimal fixes do arise. Despite some negative feedback, many guests enjoy a restful experience on the comfortable beds provided.
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