Hotel Cassino Tower São José do Rio Preto by Nacional Inn
Sao Jose do Rio Preto
-20.81434200,
-49.38273000
,
Rua Voluntários De Sao Paulo 3367 - Centro
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Cassino Tower São José do Rio Preto by Nacional Inn is widely praised for its prime location, right in the heart of São José do Rio Preto. Guests appreciate its proximity to local amenities like restaurants, pharmacies, markets and banks, making it an ideal choice for both leisure and business travelers. The hotel's access to various trade areas and transport links, including the airport, further enhances its appeal. Reviewers often commend the modern, clean and spacious rooms characterized by tasteful décor, comfortable beds and modern bathroom facilities. The picturesque city views from higher floors add to the charm.
The breakfast offerings at the hotel are another highlight with guests lauding the variety and quality of the food. Fresh fruits, breads, cold cuts, scrambled eggs and juices are frequently mentioned and the breakfast area is described as clean and well-organized. While some guests suggest adding more dietary-specific options, overall, breakfast is considered a standout feature due to its abundance and freshness.
Service at the hotel is highly regarded with many guests noting the friendliness, professionalism and attentiveness of the staff. The reception team often receives specific praise for their efficiency and welcoming demeanor, significantly contributing to a pleasant stay.
Cleanliness is another area where the hotel excels. Guests frequently note the spotless rooms, fresh sheets and well-maintained facilities. The hotel’s modern amenities and attention to hygiene standards create a comfortable and inviting atmosphere.
However, the dining experience for dinner garners mixed reviews. While some enjoyed the tasty food and fair prices, others noted limited menu options, poor execution of some dishes and inefficient service. Improving these aspects could significantly enhance the overall guest experience.
The hotel's Wi-Fi generally receives positive remarks for its reliability and speed, though there are occasional comments about potential improvements. Parking presents a more complex picture; while on-site covered parking is available, guests often find the spaces tight and maneuvering difficult. The additional fee for parking also causes some dissatisfaction.
For families, the hotel offers commendable accommodations with spacious suites and modern amenities. Despite a minor inconvenience for tall children, the hotel remains highly recommended for family stays due to its comfort, cleanliness and family-friendly environment.
Overall, Hotel Cassino Tower São José do Rio Preto by Nacional Inn offers a high level of comfort, cleanliness and excellent service, making it a great value for money. The modern rooms, prime location and standout breakfast are key strengths, while parking and dinner service improvements would further enhance the experience.
Categories
The breakfast offerings at the hotel are another highlight with guests lauding the variety and quality of the food. Fresh fruits, breads, cold cuts, scrambled eggs and juices are frequently mentioned and the breakfast area is described as clean and well-organized. While some guests suggest adding more dietary-specific options, overall, breakfast is considered a standout feature due to its abundance and freshness.
Service at the hotel is highly regarded with many guests noting the friendliness, professionalism and attentiveness of the staff. The reception team often receives specific praise for their efficiency and welcoming demeanor, significantly contributing to a pleasant stay.
Cleanliness is another area where the hotel excels. Guests frequently note the spotless rooms, fresh sheets and well-maintained facilities. The hotel’s modern amenities and attention to hygiene standards create a comfortable and inviting atmosphere.
However, the dining experience for dinner garners mixed reviews. While some enjoyed the tasty food and fair prices, others noted limited menu options, poor execution of some dishes and inefficient service. Improving these aspects could significantly enhance the overall guest experience.
The hotel's Wi-Fi generally receives positive remarks for its reliability and speed, though there are occasional comments about potential improvements. Parking presents a more complex picture; while on-site covered parking is available, guests often find the spaces tight and maneuvering difficult. The additional fee for parking also causes some dissatisfaction.
For families, the hotel offers commendable accommodations with spacious suites and modern amenities. Despite a minor inconvenience for tall children, the hotel remains highly recommended for family stays due to its comfort, cleanliness and family-friendly environment.
Overall, Hotel Cassino Tower São José do Rio Preto by Nacional Inn offers a high level of comfort, cleanliness and excellent service, making it a great value for money. The modern rooms, prime location and standout breakfast are key strengths, while parking and dinner service improvements would further enhance the experience.
Family Friendly Hotel
Part of a chain with other family-friendly properties, this hotel is a potential option for families seeking accommodation in the area.
Dog Friendly Hotel
This hotel welcomes both dogs and cats up to 12 kg for an additional fee. It provides essential amenities and is well-reviewed by other travelers.
Hotel with Parking
Hotel Cassino Tower São José do Rio Preto by Nacional Inn is listed as having parking available.
EV charging stations
Accessible Hotel
The hotel is noted for having a wheelchair accessible shower area, lowered sink, and toilet with grab bars, in addition to being accessible for wheelchair users.
Hotel with EV Charging Stations
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel Cassino Tower São José do Rio Preto by Nacional Inn boasts a highly praised and convenient location right in the heart of São José do Rio Preto. Guests often highlight the hotel's proximity to various local amenities such as restaurants, pharmacies, markets and banks, all of which can easily be reached on foot. The central location offers quick access to the promenade, the main avenue and several key landmarks, making it an ideal choice for both leisure and business travelers.
With easy access to general trade areas, including shops and the airport, the hotel stands out for its combination of accessibility and comfort. Reviewers frequently commend the friendly and efficient staff, adding to the overall positive experience. The hotel’s clean and spacious rooms, coupled with modern facilities, contribute to its excellent reputation for providing great value for money. The quiet and safe neighborhood further enhances the appeal, ensuring a pleasant stay for guests.
The strategic location of Hotel Cassino Tower not only facilitates seamless transportation but also provides a delightful view of the city center, making it a popular choice among visitors. Overall, the consistent praise for its prime location underscores why it is considered a top accommodation option in São José do Rio Preto.
The breakfast at Hotel Cassino Tower São José do Rio Preto by Nacional Inn receives high praise from guests with many describing it as excellent, very good and even sensational. Reviews consistently highlight the breakfast's variety and abundance, featuring plenty of fresh fruits, breads, cold cuts, scrambled eggs and juices. The quality and taste of the food are often noted as being top-notch with the breakfast area frequently described as clean, well-organized and pleasant. Guests also commend the polite and attentive staff, particularly the service provided by the coffee shop girls. However, there are a few mentions of the breakfast area being smaller than desired and some guests feel the selection could include more savory and dietary-specific options like gluten-free or lactose-free items. Despite these minor critiques, the breakfast is broadly considered a standout feature of the hotel, enhancing the overall guest experience.
Guests at 'Hotel Cassino Tower São José do Rio Preto by Nacional Inn' have expressed mixed feedback regarding the hotel's dinner offerings. While some praised the tasty food and found the prices fair, others noted several areas for improvement. The quality of the dinner dishes and cost-benefit ratio received particular attention from guests. Tasty options such as the pizza were mentioned positively and the rooftop bar/restaurant garnered appreciation for its ambiance.
However, there were significant complaints about the limited menu options, including a lack of vegetarian dishes and insufficient broths or soups for late arrivals. Some diners found certain dishes cold or poorly executed. Service efficiency also raised concerns with reports of long wait times and disorganized service. Instances such as an incomplete dish description and the restaurant unexpectedly being closed on Valentine's Day highlighted operational inconsistencies. Overall, while there are commendable aspects, the dining experience at the hotel leaves room for enhancement.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn has garnered positive feedback for its spacious and modern rooms. Guests frequently praise the large and comfortable accommodations, which are described as impeccably clean and well-organized. Many rooms also feature modern amenities and tasteful décor, enhancing the overall guest experience.
The rooms are noted for their comfort with large, cozy beds and well-kept bedding ensuring a restful stay. The bathrooms are often highlighted for their space, cleanliness and functionality with some featuring dual sinks and showers. The hotel’s newness also contributes to guests' perception of freshness and modernity.
Guests appreciate the quiet and well-lit environment, adding to the comfort with efficient soundproofing and adequate lighting in both the rooms and bathrooms. Another frequently mentioned aspect is the picturesque views of the city from higher floors, enhancing the pleasant experience of staying at the hotel.
However, a recurring critique involves the absence of minibars in the rooms, which some guests found inconvenient. Despite this, the overall feedback about the hotel’s room quality remains overwhelmingly positive, marking it as a comfortable, clean and modern place to stay with excellent facilities and friendly staff.
The hotel's location is also considered advantageous and convenient for travelers. Overall, the Cassino Tower São José do Rio Preto provides an appealing option for visitors looking for spacious, comfortable accommodations with a modern flair.
The beds at the Hotel Cassino Tower São José do Rio Preto by Nacional Inn have received high praise from guests, consistently described as comfortable, cozy and impeccably clean. Many guests found the beds and pillows to be particularly comfortable, contributing to a very good night's sleep. The spaciousness of the rooms and the quality of the bedding, including clean and new bed coverings, also stood out in the reviews.
Guests highlighted the beds as large and accommodating with several mentions of king-size options adding to the comfort. Orthopedic and soft mattresses were noted positively and many guests appreciated the smooth and soft feel of the beds. Although the majority of reviews were positive, a few guests pointed to issues with thin pillows or noisy mattresses.
Overall, the hotel offers excellent bed comfort, making it a great choice for travelers seeking restful and rejuvenating accommodations.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn consistently earns high marks for its impeccable cleanliness. Guests frequently describe the hotel as very clean with spotlessly clean rooms and well-maintained facilities. Many reviewers highlight the clean and fresh sheets, as well as the overall neatness and organization of the accommodations. The rooms are spacious, cozy and well-ventilated, contributing to a comfortable stay.
The hotel's modern and new amenities further enhance the stay experience and the staff is noted for their competence and attentiveness. Guests report that both the building and individual rooms are kept in pristine conditions with some describing the environment as clean, pleasant and inviting. Several reviews also commend the hotel's hygiene standards with the majority finding the environment exceptionally clean and organized.
However, a few reviews mention specific issues such as bad odors in the bathroom, leakage under the sink and occasional lapses in cleaning. Despite these isolated incidents, the consensus is overwhelmingly positive, emphasizing the hotel's commitment to providing a clean and comfortable atmosphere for its guests.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn is noted for its outstanding staff, who frequently receive praise for their professionalism and amicability. Guests often describe the team as friendly, polite and attentive, highlighting their ability to address issues effectively and provide excellent customer service. The reception staff, including specific mentions of individuals like Pedro, stand out for their warm and welcoming demeanor. Reviewers appreciate the efficient check-in and check-out processes and the flexible accommodation for business travelers. Overall, the staff contribute significantly to a pleasant stay with their dedication, courtesy and helpfulness, though there are occasional mentions of less satisfactory interactions with some members.
The Wi-Fi at Hotel Cassino Tower São José do Rio Preto by Nacional Inn generally receives positive remarks from guests. Phrases like great Wi-Fi signal and high-speed internet highlight the quality of the connection. Many guests noted excellent Wi-Fi in the room and descriptions such as one of the best hotel wifi I've used and very good Wi-Fi further reinforce this positive sentiment. However, there were occasional comments mentioning that the internet can be a little faster and Wi-Fi can improve in speed. A few guests experienced issues with connectivity, such as Wi-Fi didn't work properly and unstable Wi-Fi. Overall, despite some isolated concerns, the Wi-Fi at this hotel is largely praised for its reliability and quality.
Overall, guest reviews of the parking at Hotel Cassino Tower São José do Rio Preto by Nacional Inn reveal a challenging situation. While the convenience of on-site covered parking is available, many guests found the parking spaces extremely tight and difficult to maneuver, particularly for larger vehicles or for those less experienced in tight parking scenarios. The garage space is limited, leading to frequent instances where the lot is full, leaving guests to park on the street.
Valet services are available and sometimes recommended due to the cramped conditions, but reviews indicate a consistent delay in accessing parked cars and an extra fee of 15 reais per day for these services. The additional parking fee was not always apparent during booking, causing some dissatisfaction.
On the plus side, the on-site parking, despite being outsourced and not free, offers a convenient option for those willing to pay. The separate charge is noted as fair by some guests, although it is a point of contention for others who would prefer free parking included in their stay.
In essence, while the on-site parking provides a degree of convenience, the tight spaces, additional fees and limited availability are significant drawbacks, leading to a generally mixed reception from guests.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn offers a commendable experience for families. The structure is unbeatable and the hotel is enjoyable for the entire family with accommodations perfect for family needs. The suites with double beds and spacious bathrooms add to the comfort, making it ideal for both business and family travel. The modern and clean aesthetics, along with the excellent service, contribute to a satisfying stay. The staff is very accommodating and kind, enhancing the overall experience. Moreover, family amenities and a family-oriented environment ensure comfort and convenience. Though there was a minor discomfort reported for a tall child sleeping on an armchair, the hotel remains highly recommended for families, despite parking being charged separately. Overall, it is a modern, cozy and family-friendly hotel, suitable for various travel needs.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn has garnered a mix of reviews from its guests, showcasing a blend of positive and critical feedback. On the brighter side, many guests have praised the hotel's cost-benefit ratio, describing it as a great option for both leisure and business travelers. The hotel boasts new furniture, clean facilities and good air conditioning, making the stay comfortable for most visitors. The mattresses and bedding have received particular commendation, ensuring restful sleep with absolute silence. Many guests appreciated the impeccable comfort, cleanliness and breakfast offerings, highlighting the excellent features for what they paid.
The hotel is situated in a good neighborhood and provides a fair price for the facilities offered. The service from the reception to the room has been lauded as five-star quality with some considering the overall experience to be wonderful and beyond expectations. Additionally, the opportunity for playing activities provided an enjoyable time for guests.
However, not all feedback has been positive. Some guests felt that the hotel fell short of its advertised four-star rating, citing issues such as the small room sizes, below-expectation breakfast and inadequate room acoustics. Criticisms also highlighted overpriced snacks, the absence of certain amenities like hairdryers and subpar pillows. Despite these concerns, many still consider the accommodation to be a very good option with excellent cost-benefit value, balancing the fair price with the quality of stay offered.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn receives mixed feedback regarding accessibility for guests with disabilities. While some guests appreciated the well-planned adaptation of suites and the provision of wheelchair-accessible rooms, others noted a lack of accessibility features for wheelchairs and insufficient accessible rooms available.
Positive remarks highlighted the hotel’s accessible elevators and the readiness of employees to assist guests, especially those with heavy luggage or special needs. The kindness and helpfulness of the attendants were repeatedly praised, along with the agility and cleanliness of the hotel rooms.
However, despite bathrooms being spacious, well-lit and equipped with excellent showers, they fell short in terms of accessibility for individuals with mobility difficulties. The hotel is also described as new and undergoing renovations, suggesting potential improvements in the future.
Overall, while there are notable efforts in certain areas, the hotel could benefit from enhancing its accessibility features to better cater to guests with disabilities.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn has earned commendations for being an excellent choice for honeymooners with guests frequently recommending the hotel for romantic getaways. The hotel cultivates a romantic atmosphere, making it an ideal setting for couples looking to celebrate their special moments. The honeymoon suite, in particular, has been praised for its perfection with some guests noting that they would definitely book it again on their next visit.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn embodies a dog-friendly attitude, accepting pets and allowing them to stay with their owners. The hotel's care for pets has been highly praised, making it an excellent choice for travelers with dogs. There is a charge for bringing pets, which travelers find useful; however, it has been noted that this fee isn't always mentioned upfront. Some guests have mentioned that while pets are welcomed, there are some restrictions, such as deterrence of barking with the receptionist occasionally stepping in to manage noise levels. Despite a few minor issues, the overall sentiment towards the hotel's pet-friendly facilities and services remains positive.
Location Show Map
Location
With easy access to general trade areas, including shops and the airport, the hotel stands out for its combination of accessibility and comfort. Reviewers frequently commend the friendly and efficient staff, adding to the overall positive experience. The hotel’s clean and spacious rooms, coupled with modern facilities, contribute to its excellent reputation for providing great value for money. The quiet and safe neighborhood further enhances the appeal, ensuring a pleasant stay for guests.
The strategic location of Hotel Cassino Tower not only facilitates seamless transportation but also provides a delightful view of the city center, making it a popular choice among visitors. Overall, the consistent praise for its prime location underscores why it is considered a top accommodation option in São José do Rio Preto.
Breakfast
Dinner
However, there were significant complaints about the limited menu options, including a lack of vegetarian dishes and insufficient broths or soups for late arrivals. Some diners found certain dishes cold or poorly executed. Service efficiency also raised concerns with reports of long wait times and disorganized service. Instances such as an incomplete dish description and the restaurant unexpectedly being closed on Valentine's Day highlighted operational inconsistencies. Overall, while there are commendable aspects, the dining experience at the hotel leaves room for enhancement.
Rooms
The rooms are noted for their comfort with large, cozy beds and well-kept bedding ensuring a restful stay. The bathrooms are often highlighted for their space, cleanliness and functionality with some featuring dual sinks and showers. The hotel’s newness also contributes to guests' perception of freshness and modernity.
Guests appreciate the quiet and well-lit environment, adding to the comfort with efficient soundproofing and adequate lighting in both the rooms and bathrooms. Another frequently mentioned aspect is the picturesque views of the city from higher floors, enhancing the pleasant experience of staying at the hotel.
However, a recurring critique involves the absence of minibars in the rooms, which some guests found inconvenient. Despite this, the overall feedback about the hotel’s room quality remains overwhelmingly positive, marking it as a comfortable, clean and modern place to stay with excellent facilities and friendly staff.
The hotel's location is also considered advantageous and convenient for travelers. Overall, the Cassino Tower São José do Rio Preto provides an appealing option for visitors looking for spacious, comfortable accommodations with a modern flair.
Beds
Guests highlighted the beds as large and accommodating with several mentions of king-size options adding to the comfort. Orthopedic and soft mattresses were noted positively and many guests appreciated the smooth and soft feel of the beds. Although the majority of reviews were positive, a few guests pointed to issues with thin pillows or noisy mattresses.
Overall, the hotel offers excellent bed comfort, making it a great choice for travelers seeking restful and rejuvenating accommodations.
Cleanliness
The hotel's modern and new amenities further enhance the stay experience and the staff is noted for their competence and attentiveness. Guests report that both the building and individual rooms are kept in pristine conditions with some describing the environment as clean, pleasant and inviting. Several reviews also commend the hotel's hygiene standards with the majority finding the environment exceptionally clean and organized.
However, a few reviews mention specific issues such as bad odors in the bathroom, leakage under the sink and occasional lapses in cleaning. Despite these isolated incidents, the consensus is overwhelmingly positive, emphasizing the hotel's commitment to providing a clean and comfortable atmosphere for its guests.
Staff
Wi-Fi
Parking
Valet services are available and sometimes recommended due to the cramped conditions, but reviews indicate a consistent delay in accessing parked cars and an extra fee of 15 reais per day for these services. The additional parking fee was not always apparent during booking, causing some dissatisfaction.
On the plus side, the on-site parking, despite being outsourced and not free, offers a convenient option for those willing to pay. The separate charge is noted as fair by some guests, although it is a point of contention for others who would prefer free parking included in their stay.
In essence, while the on-site parking provides a degree of convenience, the tight spaces, additional fees and limited availability are significant drawbacks, leading to a generally mixed reception from guests.
Family
4 Star
The hotel is situated in a good neighborhood and provides a fair price for the facilities offered. The service from the reception to the room has been lauded as five-star quality with some considering the overall experience to be wonderful and beyond expectations. Additionally, the opportunity for playing activities provided an enjoyable time for guests.
However, not all feedback has been positive. Some guests felt that the hotel fell short of its advertised four-star rating, citing issues such as the small room sizes, below-expectation breakfast and inadequate room acoustics. Criticisms also highlighted overpriced snacks, the absence of certain amenities like hairdryers and subpar pillows. Despite these concerns, many still consider the accommodation to be a very good option with excellent cost-benefit value, balancing the fair price with the quality of stay offered.
Accessible
Positive remarks highlighted the hotel’s accessible elevators and the readiness of employees to assist guests, especially those with heavy luggage or special needs. The kindness and helpfulness of the attendants were repeatedly praised, along with the agility and cleanliness of the hotel rooms.
However, despite bathrooms being spacious, well-lit and equipped with excellent showers, they fell short in terms of accessibility for individuals with mobility difficulties. The hotel is also described as new and undergoing renovations, suggesting potential improvements in the future.
Overall, while there are notable efforts in certain areas, the hotel could benefit from enhancing its accessibility features to better cater to guests with disabilities.
Honeymoon
Dog Friendly
No, Hotel Cassino Tower São José do Rio Preto by Nacional Inn doesn't have any pool.
No, a spa isn't available at Hotel Cassino Tower São José do Rio Preto by Nacional Inn.
Yes, Hotel Cassino Tower São José do Rio Preto by Nacional Inn welcomes dogs.
Yes, parking facilities are available at Hotel Cassino Tower São José do Rio Preto by Nacional Inn.
Yes, Hotel Cassino Tower São José do Rio Preto by Nacional Inn has a gym.
Location Show Map
More Options
