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Summary of reviewsOYO Urupema Hotel in São Paulo stands out primarily due to its fantastic location, nestled in a safe and pleasant area with easy access to parks, shopping malls, restaurants and nightlife hubs like Vila Ema and Vila Adyana. The convenience of nearby bakeries, pharmacies and markets makes the hotel an attractive option for travelers. Guests frequently praise the hotel's central placement in a peaceful, family-friendly neighborhood, ideal for exploring the city on foot or by short drives. The commendable location is further enhanced by the friendly and polite staff, who create a welcoming atmosphere and efficiently handle check-ins and guest needs.
The breakfast at OYO Urupema Hotel is another high point, often described as very good, delicious and offering a variety of fresh options. Despite being somewhat basic, the quality and freshness of the items, coupled with excellent service from the breakfast staff, add significant value to the stay. Some guests suggest improvements in variety and cleanliness, but overall the breakfast experience is seen positively.
Rooms at the hotel are spacious with some featuring beautiful views and balconies. Cleanliness of the sheets and comfortable beds receive positive mentions. However, the hotel's infrastructure shows signs of being outdated with guests reporting issues like mold, musty smells and broken furniture, indicating a need for renovation and better maintenance. While some rooms offer warm showers and good organization, the overall sentiment is that modernization and thorough cleaning are required.
Cleanliness throughout the hotel presents a mixed scenario. Certain areas and rooms are well-maintained, but others suffer from poor hygiene with complaints about dirty bathrooms, stained linens and poorly maintained facilities. The pool, while appreciated for its size and potential, often faces criticism for cleanliness, needing more consistent upkeep.
The Wi-Fi service yields varied experiences—some find it reliable and fast, while others experience weak and unstable connections. This inconsistency highlights an area for improvement. Parking, although free, is noted for its limited space and tight parking conditions, posing challenges for guests with larger vehicles.
For families, the hotel offers a mixed experience. The family-friendly atmosphere and attentive staff are appreciated and the pool is a hit with children. However, room sizes and limited parking can be drawbacks for families needing more space and amenities.
The hotel's proximity to São Paulo’s vibrant nightlife adds another dimension, offering guests numerous bars and restaurants within walking distance. This blends the energetic city life with the tranquility of nearby parks, appealing to visitors seeking both excitement and relaxation.
Despite some criticisms about room quality and infrastructure, OYO Urupema Hotel remains popular for its affordability and value for money. The friendly, professional staff, strategic location and satisfactory breakfast service together make it a viable choice for budget-conscious travelers looking for convenience and basic comforts in São Paulo. Show more
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Categories
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
6.9
Rated
Location
OYO Urupema Hotel in São Paulo boasts a standout feature: its fantastic location. Nestled in a safe and pleasant area, the hotel offers guests easy access to numerous points of interest such as parks, shopping malls, restaurants and nightlife hubs like Vila Ema and Vila Adyana. The location’s convenience extends to nearby bakeries, pharmacies and markets, making it a practical choice for travelers.
Guests frequently commend the hotel's proximity to important amenities and attractions, describing it as central, accessible and in a prime area of São José dos Campos. The neighborhood is peaceful, family-friendly and quiet, ideal for those looking to explore the city's offerings on foot or by short drives. The area is also noted for clean streets and a high degree of safety, which enhances the overall appeal for visitors.
The excellent location is often coupled with praise for the friendly and polite staff, elevating the overall guest experience. Despite some criticisms about the hotel's infrastructure and maintenance, the overwhelmingly positive feedback about the location, cost-benefit ratio and accessible parking make OYO Urupema Hotel an attractive choice for budget-conscious travelers seeking convenience and comfort in São Paulo.
Breakfast
Visitors to OYO Urupema Hotel in São Paulo frequently highlight the breakfast experience as a noteworthy aspect of their stay. Many guests praise the breakfast for being very good, delicious and offering a variety with plentiful and fresh options. Descriptions like "perfect," "excellent," and "wonderful" are commonly used with some noting that the breakfast exceeded their expectations given the cost of the stay.
While the breakfast generally receives high marks, there are mentions of its simplicity. It is described as basic yet tasty with comments appreciating the quality and freshness of the offerings despite limited variety. Some guests point out specific items they enjoyed, such as the orange juice and Minas cheese, while others commend the service and attentiveness of the breakfast staff.
That said, there is some criticism regarding the limited options available with calls for more variety in fruits, breads and other items. A few guests mention issues like flies in the breakfast area and occasional uncleanliness, but these do not seem to be widespread concerns.
Overall, while there are suggestions for improving the variety and cleanliness, the majority of guests find the breakfast service at OYO Urupema Hotel to be a positive experience that adds value to their stay.
Rooms
OYO Urupema Hotel in São Paulo has spacious rooms, often noted for their size and beautiful views. Many guests appreciated the cleanliness of the sheets and found the beds to be comfortable. Some rooms feature balconies which were also a highlight. Despite the positive aspects, the majority of guests reported that the hotel is outdated and in need of significant renovation. Issues such as mold, musty smells, peeling wallpaper and broken furniture were common complaints. The rooms frequently did not match the promotional photos with many guests feeling misled. Maintenance was a recurring issue with reports of faulty locks, broken fixtures and general disrepair. Acoustics in the rooms were often poor, leading to disturbances from neighboring rooms. On the upside, warm showers and good room organization were noted by some. Overall, guests found that while the rooms are spacious and served their basic needs, there is a dire need for modernization and thorough cleaning to improve the overall experience.
Beds
The reviews for the beds at OYO Urupema Hotel in São Paulo reveal a mixed experience overall. Many guests found the beds to be very comfortable with several remarks on their coziness and the softness of the blankets. Clean sheets and well-maintained bedding also received positive mentions, contributing to a restful night's sleep for many visitors.
However, there were frequent complaints about the quality of some mattresses and bedding. Issues included old, sagging and uncomfortable mattresses with some guests encountering deformities where they lie down. The pillows were often described as thin, moldy and in need of replacement. Concerns about the cleanliness and condition of the bed linens, such as stains and a musty odor, were also mentioned multiple times. Additionally, there were specific grievances about double beds being comprised of two single mattresses pushed together, which was uncomfortable for some.
Despite these negative aspects, a significant number of guests did appreciate the beds, finding them satisfactory for the hotel's cost. The bed's comfort seemed to be a highlight for many, offering them a good value stay.
Cleanliness
The cleanliness of OYO Urupema Hotel in São Paulo has been a mixed experience for guests. While some have praised clean rooms, beddings and towels, many others have expressed disappointment with the overall hygiene. Positive comments highlight that certain rooms, bathrooms and the common areas are well cleaned and organized. However, frequent complaints revolve around dirty bathrooms, stained and musty-smelling linens, moldy walls and poorly maintained facilities. The cleanliness of amenities such as the pool was also criticized for being dirty and unpleasant. Though the breakfast received some praise, the housekeeping and maintenance need significant improvement to meet guests’ expectations.
Staff
The staff at OYO Urupema Hotel in São Paulo consistently receive high marks from guests for their dedication and professionalism. The service is praised as perfect with employees described as friendly, helpful and polite. The reception service is efficient and the check-in process is smooth, often highlighted for its attentiveness. Guests frequently note the warm welcome they receive, the willingness of staff to resolve issues quickly and the efficient, courteous service at all times.
The team is not only attentive and proactive but also demonstrates a high level of professionalism, showing exemplary concern for guests' needs. Employees across all departments—whether at reception, in the kitchen or elsewhere—are noted for their supportive and flexible approach. Despite a few isolated remarks about occasional rudeness, the general consensus is overwhelmingly positive. The staff's dedication to providing excellent service, coupled with their friendly demeanor, significantly enhances the overall guest experience, making it a standout feature of the hotel.
Wi-Fi
During a stay at OYO Urupema Hotel in São Paulo, guests have experienced varying levels of satisfaction with the Wi-Fi service. While some reviews highlighted a stable, reliable and fast internet connection, others recounted more frustrating experiences. A number of guests found the Wi-Fi to be strong and sufficient for their needs with descriptors such as good, speedy and adequate being used to describe the connection at times.
However, a significant portion of the feedback indicated challenges with the hotel's Wi-Fi. Terms like weak, very slow, unstable and unreliable were frequently mentioned. Some guests reported that the internet signal frequently dropped, was almost non-existent or didn't connect at all, leading to a frustrating experience for those who needed a dependable connection. There were suggestions that the internet could be improved, as some found that the system was somewhat outdated and inconsistent across different areas of the hotel.
Overall, while a portion of guests found the Wi-Fi satisfactory, many others felt that the service needed significant improvements to meet basic connectivity standards.
Pool
The swimming pool at OYO Urupema Hotel in São Paulo has garnered mixed reviews from guests. Positively, it is described as a very good, great and nice pool with large dimensions. Some guests found the pool clean at times, enjoying the outdoor space and considering it a significant plus for the hotel. However, a consistent theme in the reviews highlights issues with cleanliness and maintenance. Many guests reported encountering dirty water, greasy edges and green mold, alongside mentions of plants growing on the edges, making its use discouraging. There were also instances of the pool being unavailable, whether due to maintenance or other undefined reasons. The overall consensus suggests that while the pool has potential, there is a pressing need for more consistent upkeep and improvement in its maintenance.
Parking
OYO Urupema Hotel in São Paulo offers on-site parking which is free and available to guests, but operates on a first-come, first-served basis. While it's a convenient amenity, several guests noted that the parking spaces are very tight and the parking lot itself is small, making it difficult for larger vehicles or those seeking ample space.
There were mixed opinions about the safety and condition of the parking area with some mentioning that the parking gate remained open during the day and the lot needed maintenance. Others found the parking area to be quite dark and not reassuring at night. The hotel's parking lot is also described as private, but uncovered and an additional fee of 10 reais per day is often charged for its use, which some guests found to be a drawback.
Overall, while guests appreciate that the hotel provides parking, improvements in space availability, safety and clear signage would enhance the experience.
Family
The OYO Urupema Hotel in São Paulo offers a mixed experience for families. On the positive side, families have appreciated the hotel's family-friendly atmosphere and the attentive staff. The pool is particularly highlighted as a great feature for children, providing them with enjoyable activities during their stay. Families have also noted that the hotel offers a nice place and an overall great experience for the whole family.
However, some concerns have been raised regarding the room sizes with some guests finding them too small for families. Additionally, issues such as limited parking space have been a drawback, forcing some guests to park on the street. A few reviews also mentioned that certain aspects of the hotel might not be suitable for children, suggesting that it may not be the best choice for family stays. Overall, while the OYO Urupema Hotel has some appealing features for families, it might not meet the needs of all, especially those requiring larger rooms and better amenities for children.
Nightlife
Located in São Paulo's vibrant nightlife district, the OYO Urupema Hotel offers convenient access to a variety of lively entertainment options. The surrounding neighborhood features classic São Paulo nightlife with numerous bars and restaurants within walking distance, providing guests with an array of dining and socializing choices. Notable nightlife areas such as Vila Ema, Vila Adyana and Vicentina Aranha Park are nearby, along with peaceful parks like Santos Dumont and Vicentina Aranha. This well-served area combines the city's energetic nightlife with serene, fresh-air spots, making it a balanced and appealing destination for visitors seeking both excitement and tranquility.
3 Star
OYO Urupema Hotel in São Paulo has been praised extensively for its outstanding cost-benefit ratio with many noting it as the best option in São José dos Campos. Guests repeatedly highlighted the hotel's affordability and value for money, making it a strong choice for budget-conscious travelers. The location of the hotel has also been mentioned favorably, adding to its appeal.
Although the hotel is officially rated as a three-star, some guests felt it was more comparable to a two-star establishment due to visible maintenance issues. Despite this, the overall accommodations were deemed comfortable and the service provided by the staff was highly appreciated with mentions of helpful and attentive attendants.
The breakfast received mixed reviews but was generally considered reasonable. Entertainment options such as the television were limited, offering only three channels, which might be a downside for some guests. Nonetheless, the combination of affordable pricing and satisfactory service makes OYO Urupema Hotel a popular choice for those seeking good value in São Paulo.
Accessible
The OYO Urupema Hotel in São Paulo boasts an accessible location, making it convenient for guests, including those with disabilities. The hotel features an elevator and provides breakfast for guests. However, it's important to note that some accommodations may differ from what is shown in the photos online. While the hotel offers easy access for disabled guests, there are areas that could be improved for better safety and support, especially for elderly guests. Specific improvements mentioned include the need for better bathroom safety features and bedside support.
Outdoor Pool
The reviews of the outdoor pool at OYO Urupema Hotel in São Paulo are mixed. Guests noted that the pool had been cleaned and fixed at some point, indicating efforts to maintain it. However, multiple reviews mentioned instances where the pool was green, dirty and sometimes unusable with plants growing on the edge. There were also periods when the pool was out of service or deactivated, highlighting a need for consistent maintenance and improvement of the pool area.
Yes, OYO Urupema Hotel, São Paulo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at OYO Urupema Hotel, São Paulo.
No, OYO Urupema Hotel, São Paulo doesn't allow dogs.
No, parking facilities aren't available at OYO Urupema Hotel, São Paulo.
No, OYO Urupema Hotel, São Paulo doesn't have a gym.