Hotel Ilha Costeira
Sao Luis
-2.50511300,
-44.22807500
,
Rua Curuzu, Nº 08, Qd 12, Bairro Jardim Eldorado Turu
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Summary of reviewsHotel Ilha Costeira is highly commended for its strategic location, providing easy access to the beach, metro stations, supermarkets and pharmacies, while being near the airport and shopping malls. The quiet surroundings and scenic city views enhance its appeal. Some guests find it somewhat distant from tourist spots and the city center, but prioritize its convenience and cleanliness. The hotel offers comfortable accommodations, friendly staff, an organized environment and good cost-effectiveness relative to the service and pricing. Issues like a dimly lit alley and slightly distant parking are minor in comparison to the favorable location and overall positive feedback.
The breakfast experience at Hotel Ilha Costeira is well-received with guests enjoying a diverse and hearty spread, including cakes, drinks and regional delicacies. Extended breakfast hours are appreciated, though a few guests noted inconsistencies in food temperature and staff availability towards the end of serving time. Nevertheless, breakfast remains a significant highlight, contributing to an enjoyable stay.
Rooms are described as clean, well-maintained and comfortably spacious with many appreciating the thorough cleaning services and polite staff. Minor drawbacks include occasional maintenance issues, strong smells in some rooms and the absence of complimentary minibar items and toiletries. Despite these, the rooms are generally seen as comfortable and well-organized, enhancing the stay experience.
Cleanliness stands out as a key strength with consistently positive feedback regarding the spotless conditions of rooms and common areas. The friendly and attentive staff add to the sense of comfort and care, ensuring a positive guest experience. Rare reports of minor cleaning inconsistencies do not detract from the overall high standards maintained.
The hotel's staff receive high praise for their friendliness, attentiveness and excellent customer service, from check-in to checkout. Specific staff members are frequently highlighted for their exceptional service, contributing to a welcoming and hospitable atmosphere. Occasional lapses in friendliness are noted, but the predominant sentiment is of a strong, service-oriented team.
Despite the positive aspects, Wi-Fi service is a notable weakness with numerous reviews citing poor and unstable connections, especially on higher floors, which can be problematic for guests needing reliable internet.
The rooftop pool offers beautiful city views and a clean space, though it is considered small for the hotel's capacity and lacks additional amenities like tables and chairs. Maintenance issues such as dirty water and pool closures are noted, detracting from the experience.
Parking, though free, is a bit inconvenient due to its distance from the hotel entrance, making it less ideal in adverse weather or late at night. However, the well-lit area somewhat mitigates these concerns.
Beds generally receive positive feedback for comfort and cleanliness, though there are complaints about irregular mattresses, ill-fitting sheets and some double beds being two singles pushed together. These issues suggest room for improvement in bed quality.
Overall, Hotel Ilha Costeira offers a great value for money with its commendable location, excellent breakfast, clean rooms and exceptional staff, making it a recommended choice for travelers prioritizing convenience and comfort, despite areas where improvement is needed.
Categories
The breakfast experience at Hotel Ilha Costeira is well-received with guests enjoying a diverse and hearty spread, including cakes, drinks and regional delicacies. Extended breakfast hours are appreciated, though a few guests noted inconsistencies in food temperature and staff availability towards the end of serving time. Nevertheless, breakfast remains a significant highlight, contributing to an enjoyable stay.
Rooms are described as clean, well-maintained and comfortably spacious with many appreciating the thorough cleaning services and polite staff. Minor drawbacks include occasional maintenance issues, strong smells in some rooms and the absence of complimentary minibar items and toiletries. Despite these, the rooms are generally seen as comfortable and well-organized, enhancing the stay experience.
Cleanliness stands out as a key strength with consistently positive feedback regarding the spotless conditions of rooms and common areas. The friendly and attentive staff add to the sense of comfort and care, ensuring a positive guest experience. Rare reports of minor cleaning inconsistencies do not detract from the overall high standards maintained.
The hotel's staff receive high praise for their friendliness, attentiveness and excellent customer service, from check-in to checkout. Specific staff members are frequently highlighted for their exceptional service, contributing to a welcoming and hospitable atmosphere. Occasional lapses in friendliness are noted, but the predominant sentiment is of a strong, service-oriented team.
Despite the positive aspects, Wi-Fi service is a notable weakness with numerous reviews citing poor and unstable connections, especially on higher floors, which can be problematic for guests needing reliable internet.
The rooftop pool offers beautiful city views and a clean space, though it is considered small for the hotel's capacity and lacks additional amenities like tables and chairs. Maintenance issues such as dirty water and pool closures are noted, detracting from the experience.
Parking, though free, is a bit inconvenient due to its distance from the hotel entrance, making it less ideal in adverse weather or late at night. However, the well-lit area somewhat mitigates these concerns.
Beds generally receive positive feedback for comfort and cleanliness, though there are complaints about irregular mattresses, ill-fitting sheets and some double beds being two singles pushed together. These issues suggest room for improvement in bed quality.
Overall, Hotel Ilha Costeira offers a great value for money with its commendable location, excellent breakfast, clean rooms and exceptional staff, making it a recommended choice for travelers prioritizing convenience and comfort, despite areas where improvement is needed.
Hotel with Swimming Pool
This hotel features a rooftop pool with city views. It is highly rated and offers comfortable accommodations. The hotel is located a short distance from the beach.
Outdoor Pool
Hotel with Parking
Hotel Ilha Costeira offers free private parking. The hotel has a car park facility.
Cheap Hotel
Hotel Ilha Costeira provides a budget-friendly option with an outdoor pool. It offers simple rooms and is located in a convenient area.
Hotel with Outdoor Pool
This hotel offers an outdoor pool for guest enjoyment.
Guest Reviews
Hotel Ilha Costeira is favorably mentioned for its great location, conveniently close to the beach, restaurants, supermarkets and pharmacies, making it easy to access interesting areas of the city and essential services. Guests appreciate the hotel's proximity to the airport and shopping malls, highlighting its strategic position for travel needs.
Despite a few remarks about the hotel being a bit far from tourist spots and the city center, its position near the airport and local stores makes it an ideal choice for those prioritizing convenience over immediate proximity to tourist attractions. The quiet street and beautiful city views further enhance the overall appeal of its location.
The hotel itself garners praise for its cleanliness, comfortable accommodations and friendly, helpful staff. The organized environment, effective elevator and tasty yet simple food offerings add to the pleasant stay experience. The breakfast, while generally good, has room for minor improvements.
Guests note a great cost-effectiveness, considering the comfort and service provided relative to accommodation prices. Issues like the dimly lit alley and the parking lot being a short distance away are minor inconveniences compared to the overall positive feedback on location, service and cleanliness.
Overall, Hotel Ilha Costeira's excellent location and good value for money make it a recommended stay for those seeking convenience and comfort.
Hotel Ilha Costeira boasts a well-regarded breakfast experience that has garnered consistently positive feedback from guests. Visitors frequently highlight the abundance and variety of the breakfast offerings, describing it as delicious, hearty and tasty. With an extensive spread that includes various cakes, drinks and regional delicacies, the breakfast manages to satisfy diverse tastes and dietary preferences. Guests also appreciate the extended breakfast hours, giving them ample time to enjoy the morning meal.
While some reviews mention issues with the temperature of certain items, such as cold tapioca and couscous, these are isolated remarks in a sea of praise for the overall quality and variety available. The staff, particularly those serving breakfast, are often commended for their excellent service, although a few comments point out occasional lapses in staff mood and availability of items towards the end of the serving time.
Overall, the hotel's breakfast is frequently cited as a highlight of the stay, contributing significantly to an enjoyable experience at Hotel Ilha Costeira.
Hotel Ilha Costeira receives praise for its well-maintained and clean rooms, which contribute to a comfortable stay. Guests frequently commend the excellent room cleaning and the kindness of the staff, noting that cleaning services are both thorough and consistent. The accommodations are described as new and clean with cozy and well-kept interiors. Beds are often highlighted for their comfort and many rooms are spacious enough to accommodate couples comfortably.
While most reviews focus on the positives, a few mention minor drawbacks. These include occasional maintenance issues like defective showers, some rooms with a strong smell and worn furniture in certain cases. There are also mentions of the absence of complimentary items in the minibar and toiletries such as shampoo. Despite these minor setbacks, guests generally found the rooms to be pleasant and well-organized and the hotel's good location and the quality of the food offerings enhance the overall experience.
Hotel Ilha Costeira has garnered mixed feedback regarding its beds, although many guests have noted some positive aspects. The beds are often described as comfortable with clean and fragrant bedspreads enhancing the sleeping experience. Quality bed and bath linen have also been appreciated, contributing to a pleasant stay for many visitors. Furthermore, some reviews have highlighted the comfort and quietness of the rooms.
Despite these positives, several guests encountered issues. A few found their beds uncomfortable with complaints about mattresses being either too irregular or overly soft in parts. There were instances where sheets did not fit the beds properly, causing inconvenience. Some double beds were actually two single beds pushed together, leading to discomfort.
Overall, while many guests had a comfortable experience with the bedding at Hotel Ilha Costeira, there are areas that could benefit from improvement, particularly regarding mattress consistency and proper bed configurations.
The cleanliness of Hotel Ilha Costeira consistently stands out in guest reviews with many highlighting it as exceptional and even going as far as to describe it as impeccable. The accommodations, including rooms and linens, are noted to be very clean and well-organized, ensuring a comfortable stay. Guests also appreciate the friendly and attentive staff, who contribute to the hotel's overall positive experience.
Additionally, the hotel's facilities, such as the pool and breakfast area, are well-commended with the pool being described as delicious and clean. The breakfast offers a large variety of options, including various breads and cakes, which many guests find satisfactory. The hotel's structure, including the room and bathroom sizes, is considered good and the environment is frequently mentioned as cozy and quiet.
Despite the numerous positive remarks, there are occasional reports of cleaning inconsistencies, such as bathroom areas not being cleaned daily and specific items like the bathroom door requiring more attention. However, these instances seem to be exceptions rather than the rule. Overall, Hotel Ilha Costeira appears to provide a very clean and comfortable place to stay, combined with excellent service and good amenities.
Hotel Ilha Costeira has garnered a stellar reputation thanks to its exceptional team of employees, who are frequently praised for their friendliness, attentiveness and helpfulness. The staff's customer service is noted to be excellent from check-in to checkout with particular mentions of the warm and welcoming reception. Special commendations are given to individuals such as Naine from the cleaning department and receptionists like Vitória and Mirela, who enhance the overall guest experience with their exemplary service.
The hotel's atmosphere is significantly enriched by the courtesy and kindness of its employees, who are described as very friendly and consistently willing to assist. The housekeeping team is highlighted for their diligent effort, maintaining impeccable cleanliness and ensuring that guests feel comfortable and cared for.
Despite occasional feedback on lapses in friendliness at reception, the majority of reviews emphasize the consistent quality of service, the politeness of the team and the overall positive impact of the staff on guest satisfaction. This level of care and hospitality makes guests feel as though they have made the best choice for their stay, underpinning the hotel's strong reputation for excellent customer service and a welcoming environment.
Guest reviews for Hotel Ilha Costeira consistently express significant concerns regarding the Wi-Fi service. While some guests acknowledge that the Wi-Fi is good or works well enough, the predominant sentiment is that the internet connection is notably poor, especially on the third floor. Many reviews indicate that the Wi-Fi signal is frequently unstable, often slow and sometimes not even suitable for basic tasks. It's also highlighted that the connection improves somewhat in the reception area, but this is not sufficient to offset the overall dissatisfaction. Guests who stayed for prolonged periods found the Wi-Fi unsatisfactory throughout their stays, making it challenging for those needing a reliable internet connection for work or online courses. Therefore, travelers requiring dependable Wi-Fi may find the internet service at this hotel inadequate.
Hotel Ilha Costeira presents a mixed experience when it comes to its swimming pool. Positioned on the rooftop, it offers a panoramic view of the city, creating an appealing setting for guests who enjoy a scenic backdrop while swimming. The pool area itself is praised for being clean and nice, although some reviewers noted that it lacks additional amenities like tables, chairs and service for drinks and food, which could enhance the relaxation experience.
Despite its positive aspects, there are several points of criticism. The pool is notably small for a hotel with 70 apartments and can become overcrowded, leaving many guests wishing for more space. Additionally, maintenance issues have been a recurring theme; guests have mentioned encountering dirty water and even sludge and some faced the inconvenience of the pool being closed for maintenance entirely. The rooftop area, though offering beautiful views, sometimes appears neglected.
Overall, while the pool at Hotel Ilha Costeira meets basic expectations and offers a pleasant visual appeal, there is room for improvement in terms of maintenance and amenities to ensure a consistently enjoyable experience for all visitors.
Hotel Ilha Costeira offers a good location with free parking available to guests. However, it is important to note that the parking area is not directly connected to the hotel. The parking lot is situated about 25 to 50 meters away from the main entrance, which can be inconvenient, particularly in rainy weather or late at night. Although the parking area is well-lit, some guests might feel uneasy walking the distance, especially if they have several bags. There were also some instances where guests had to wait for the garage to open at night. Overall, while the parking situation may require a short walk and a bit of patience, it doesn't overshadow the hotel's favorable location and complementary parking facility.
Location Show Map
Location
Despite a few remarks about the hotel being a bit far from tourist spots and the city center, its position near the airport and local stores makes it an ideal choice for those prioritizing convenience over immediate proximity to tourist attractions. The quiet street and beautiful city views further enhance the overall appeal of its location.
The hotel itself garners praise for its cleanliness, comfortable accommodations and friendly, helpful staff. The organized environment, effective elevator and tasty yet simple food offerings add to the pleasant stay experience. The breakfast, while generally good, has room for minor improvements.
Guests note a great cost-effectiveness, considering the comfort and service provided relative to accommodation prices. Issues like the dimly lit alley and the parking lot being a short distance away are minor inconveniences compared to the overall positive feedback on location, service and cleanliness.
Overall, Hotel Ilha Costeira's excellent location and good value for money make it a recommended stay for those seeking convenience and comfort.
Breakfast
While some reviews mention issues with the temperature of certain items, such as cold tapioca and couscous, these are isolated remarks in a sea of praise for the overall quality and variety available. The staff, particularly those serving breakfast, are often commended for their excellent service, although a few comments point out occasional lapses in staff mood and availability of items towards the end of the serving time.
Overall, the hotel's breakfast is frequently cited as a highlight of the stay, contributing significantly to an enjoyable experience at Hotel Ilha Costeira.
Rooms
While most reviews focus on the positives, a few mention minor drawbacks. These include occasional maintenance issues like defective showers, some rooms with a strong smell and worn furniture in certain cases. There are also mentions of the absence of complimentary items in the minibar and toiletries such as shampoo. Despite these minor setbacks, guests generally found the rooms to be pleasant and well-organized and the hotel's good location and the quality of the food offerings enhance the overall experience.
Beds
Despite these positives, several guests encountered issues. A few found their beds uncomfortable with complaints about mattresses being either too irregular or overly soft in parts. There were instances where sheets did not fit the beds properly, causing inconvenience. Some double beds were actually two single beds pushed together, leading to discomfort.
Overall, while many guests had a comfortable experience with the bedding at Hotel Ilha Costeira, there are areas that could benefit from improvement, particularly regarding mattress consistency and proper bed configurations.
Cleanliness
Additionally, the hotel's facilities, such as the pool and breakfast area, are well-commended with the pool being described as delicious and clean. The breakfast offers a large variety of options, including various breads and cakes, which many guests find satisfactory. The hotel's structure, including the room and bathroom sizes, is considered good and the environment is frequently mentioned as cozy and quiet.
Despite the numerous positive remarks, there are occasional reports of cleaning inconsistencies, such as bathroom areas not being cleaned daily and specific items like the bathroom door requiring more attention. However, these instances seem to be exceptions rather than the rule. Overall, Hotel Ilha Costeira appears to provide a very clean and comfortable place to stay, combined with excellent service and good amenities.
Staff
The hotel's atmosphere is significantly enriched by the courtesy and kindness of its employees, who are described as very friendly and consistently willing to assist. The housekeeping team is highlighted for their diligent effort, maintaining impeccable cleanliness and ensuring that guests feel comfortable and cared for.
Despite occasional feedback on lapses in friendliness at reception, the majority of reviews emphasize the consistent quality of service, the politeness of the team and the overall positive impact of the staff on guest satisfaction. This level of care and hospitality makes guests feel as though they have made the best choice for their stay, underpinning the hotel's strong reputation for excellent customer service and a welcoming environment.
Wi-Fi
Pool
Despite its positive aspects, there are several points of criticism. The pool is notably small for a hotel with 70 apartments and can become overcrowded, leaving many guests wishing for more space. Additionally, maintenance issues have been a recurring theme; guests have mentioned encountering dirty water and even sludge and some faced the inconvenience of the pool being closed for maintenance entirely. The rooftop area, though offering beautiful views, sometimes appears neglected.
Overall, while the pool at Hotel Ilha Costeira meets basic expectations and offers a pleasant visual appeal, there is room for improvement in terms of maintenance and amenities to ensure a consistently enjoyable experience for all visitors.
Parking
Yes, Hotel Ilha Costeira has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Ilha Costeira.
No, Hotel Ilha Costeira doesn't allow dogs.
Yes, parking facilities are available at Hotel Ilha Costeira.
No, Hotel Ilha Costeira doesn't have a gym.
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