Soft Win Hotel São Luís
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Summary of reviewsSoft Win Hotel São Luís is highly regarded for its prime location in an upscale neighborhood, offering accessibility, convenience and proximity to the beach, city center and various amenities. Guests appreciate the strategic positioning near Ponta d'Areia beach, Avenida Litorânea and historical sites, making it ideal for both leisure and business travelers. The cleanliness, comfort and friendly service provided by the hotel staff further elevate its appeal, along with its excellent cost-benefit ratio.
The hotel’s rooms are noted for being clean, comfortable and well-maintained with some offering picturesque views of Lagoa da Jansen. The rooms provide a functional space suitable for short stays and business trips, though some areas would benefit from renovation and better maintenance. Soundproofing could be improved to address occasional noise disturbances.
Despite these positives, some aspects of the hotel received mixed feedback. Breakfast experiences varied with some guests praising the variety and taste while others criticized the limited options and additional costs. The restaurant also garnered mixed reviews; while affordable and offering quality food, it faced criticism for limited menu options, higher-than-expected prices and long wait times for service.
The hotel's parking facilities are generally appreciated for being ample and easily accessible, though some guests experienced difficulties with tight spaces and height restrictions. Cleanliness throughout the hotel is commendable, albeit with occasional room for improvement in certain areas.
The staff at Soft Win Hotel São Luís consistently receive high praise for their attentiveness, politeness and efficiency, significantly contributing to a pleasant stay. While the free Wi-Fi service has received mixed reviews, it is noted for generally being strong and better than other hotels in the city.
Proximity to nightlife and beach areas is another highlight with guests enjoying easy access to bars, restaurants and live music venues. Though some noise disturbances have been reported, the overall convenience and vibrant surroundings add to the hotel's appeal.
In conclusion, Soft Win Hotel São Luís offers a well-located, clean and comfortable stay with friendly service, making it a worthwhile option for travelers looking for value without compromising on essentials. Some areas such as breakfast variety, restaurant offerings and room maintenance have opportunities for improvement to further enhance guest satisfaction.
Categories
The hotel’s rooms are noted for being clean, comfortable and well-maintained with some offering picturesque views of Lagoa da Jansen. The rooms provide a functional space suitable for short stays and business trips, though some areas would benefit from renovation and better maintenance. Soundproofing could be improved to address occasional noise disturbances.
Despite these positives, some aspects of the hotel received mixed feedback. Breakfast experiences varied with some guests praising the variety and taste while others criticized the limited options and additional costs. The restaurant also garnered mixed reviews; while affordable and offering quality food, it faced criticism for limited menu options, higher-than-expected prices and long wait times for service.
The hotel's parking facilities are generally appreciated for being ample and easily accessible, though some guests experienced difficulties with tight spaces and height restrictions. Cleanliness throughout the hotel is commendable, albeit with occasional room for improvement in certain areas.
The staff at Soft Win Hotel São Luís consistently receive high praise for their attentiveness, politeness and efficiency, significantly contributing to a pleasant stay. While the free Wi-Fi service has received mixed reviews, it is noted for generally being strong and better than other hotels in the city.
Proximity to nightlife and beach areas is another highlight with guests enjoying easy access to bars, restaurants and live music venues. Though some noise disturbances have been reported, the overall convenience and vibrant surroundings add to the hotel's appeal.
In conclusion, Soft Win Hotel São Luís offers a well-located, clean and comfortable stay with friendly service, making it a worthwhile option for travelers looking for value without compromising on essentials. Some areas such as breakfast variety, restaurant offerings and room maintenance have opportunities for improvement to further enhance guest satisfaction.
Hotel for Honeymoon
This hotel is listed as one of the best hotels for honeymoon in Maranhao. The hotel ensures a comfortable and convenient stay for couples. The hotel's amenities and services contribute to a pleasant and romantic honeymoon experience.
Hotel with Parking
Located in a business district, this hotel provides free private parking, subject to availability. Guests appreciate the cleanliness and the convenient location with nearby dining options.
Cheap Hotel
This hotel offers affordable accommodation. It is well-situated, close to Mirante da Lagoa and a short walk from Ponta D'Areia Beach.
Accessible Hotel
Soft Win Hotel São Luís is adapted for the disabled, offering lifts, wheelchair access, facilities for disabled guests, and accessible parking.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel near Nightlife Spots
Guest Reviews
Nestled in an upscale neighborhood, Soft Win Hotel São Luís is renowned for its prime location, drawing consistent praise from guests for its accessibility and convenience. The hotel finds itself ideally positioned near the beach with Ponta d'Areia beach being just a short walk away. The proximity to Avenida Litorânea and easy access to the historic center makes it perfect for both leisure and business travelers. Guests appreciate the nearby amenities, including supermarkets, pharmacies, bakeries and an array of excellent restaurants and bars within walking distance.
The convenient access to public transportation with options to reach the city center without incurring high costs, adds to the hotel's appeal. Many have noted the serene and peaceful ambiance and the views of Lagoa da Jansen from some rooms are highlighted as a special treat. This location presents a perfect blend of tranquility and connectivity, making it easy to explore São Luís' beaches and tourist attractions.
In addition to strategic positioning, guests value the cleanliness, comfort and friendly service provided by the staff. Moreover, the hotel is noted for its excellent cost-benefit ratio, making it a top choice for travelers seeking good value for money without compromising on essentials. Whether for a short business trip or a leisurely vacation, Soft Win Hotel São Luís stands out as a well-located, comfortable and budget-friendly option.
Soft Win Hotel São Luís offers a breakfast experience that brings mixed reviews from its guests. While some visitors praised the breakfast, describing it as "very good" and "delicious with a variety of items," others found it lacking in several areas. Common complaints include the lack of variety with some guests mentioning the limited fruit options and basic selection of dishes. Additionally, many reviews highlight that breakfast is not included in the room rate and needs to be paid separately, costing around 25 to 22 reais.
Several reviews pointed out the breakfast's quality issues, such as stale bread, burnt cheese bread, overcooked eggs and stale fruits. The replenishment of items during breakfast service also seemed to be an area for improvement, as some guests noted that items were not replaced promptly as they ran out.
There were reports of the breakfast being served outside the hotel due to renovations, which led to inconveniences such as having to go out in the rain. Some guests found the breakfast space to be small and crowded at peak times with delays in cleaning tables. Others mentioned that breakfast's quality did not justify the high charge, describing it as "expensive" and "not worth the money."
Despite these criticisms, there were positive notes about the breakfast's variety with some mentions of "rich and varied" options, including cold cuts, juices, bread and cakes. The service staff received mixed feedback with some guests applauding their helpfulness while others criticized the breakfast personnel for poor service.
In summary, while the breakfast at Soft Win Hotel São Luís has its merits, particularly in terms of variety for some, it generally falls short in meeting expectations for quality and value, especially given the additional cost. Potential guests should consider these points when planning their stay.
The restaurant at Soft Win Hotel São Luís offers a mixed dining experience. On the positive side, the restaurant is located conveniently within the hotel and provides several great dining and snack options. Guests have appreciated the affordable prices for lunch and dinner meals, high quality of food, good dinner selections and overall fair pricing. The presence of Chef Gopa at breakfast and dinner highlights an effort towards maintaining food quality. The options for snacks also received positive mentions for their excellence.
However, the reviews reveal several areas needing improvement. The restaurant’s menu tends to fall short with many items not always available, leaving guests with limited choices such as just a grilled cheese sandwich. Dissatisfaction extends to the higher-than-expected prices, non-inviting menu options and a lack of options specifically catering to dietary restrictions. Guests reported long waiting times due to insufficient staffing and expressed a desire for more variety and better service within the dining area. Cleanliness and lighting in the restaurant area were also flagged as points of concern.
In summary, while the Soft Win Hotel São Luís boasts a restaurant that has potential and some strong points, it currently requires enhanced menu variety, improved service and more competitive pricing to fully meet guest expectations.
The reviews of the Soft Win Hotel São Luís highlight a mix of positives and negatives about the rooms. On the bright side, guests frequently mention the rooms being clean, comfortable and well-maintained. Many appreciated the spaciousness of certain rooms, comfortable beds, air conditioning and good accommodations overall. The rooms are often described as organized and functional, providing a decent workspace and necessary amenities, making it a good option for short stays and business trips.
However, several recurring issues were noted. Many reviews indicate that the rooms and bathrooms are quite small and could benefit from renovation and better maintenance. Complaints regarding mold, bad smells and outdated furniture are common, along with poor acoustics and a lack of soundproofing, leading to a noisy environment. Specific concerns include flickering lights, broken doors, leaking sinks and non-functional TVs. The bathrooms, in particular, are described as cramped and sometimes inadequately clean.
While some guests found the accommodations perfect and the rooms consistent with online photos, others felt that the rooms didn't match the website's presentation and cited a need for updates. The hotel's room service and communication can also be problematic, as noted by the lack of in-room telephones and occasional issues with key cards.
In summary, while the Soft Win Hotel São Luís offers some comfortable and well-organized rooms, it is clear that improvements are needed in maintenance, room cleanliness and modernization to enhance the overall guest experience.
Guests at the Soft Win Hotel São Luís have varied experiences with the beds, but overall, the majority seem to find them comfortable. Many reviewers noted that the beds were cozy, large and provided good comfort with some describing them as very comfortable and spacious. There are positive mentions of comfortable mattresses and the clean and fresh sheets adding to the overall pleasant sleeping experience.
However, there are a few recurring issues pointed out in the reviews. Some guests mentioned that the bedsheets were thin and there were complaints about old, musty-smelling mattresses, low and thin pillows and an extra charge for blankets. A few guests found the beds uncomfortable due to softness and mattress conditions like sagging or sinking. Some beds were described as noisy or jumpy and there were a couple of comments about low, worn-out mattresses.
Overall, while there are notable praises for the comfort and cleanliness of the beds, potential guests should be aware of the mixed experiences regarding the bedding quality and additional charges for extra blankets or thicker sheets.
Soft Win Hotel São Luís is frequently praised for its overall cleanliness and organized environment. Guest reviews often highlight the clean and nice rooms, noting that both bedrooms and bathrooms are commonly well-maintained. The hotel's cleanliness extends to the neat and tidy common areas and organized accommodations with some guests specifically mentioning the fragrant bedding and bath clothes. The cleaning staff receives accolades for their attentiveness and efficiency, ensuring a pleasant stay for guests.
However, there are occasional criticisms regarding the cleanliness of certain areas. A few guests reported dirty bathroom floors, walls and stained grouts, indicating inconsistencies in the cleaning service. Additionally, some reviews suggest that although the general cleanliness is commendable, there are times when room or bathroom hygiene could be improved.
Despite these isolated incidents, the overall sentiment remains positive with many guests appreciating the clean rooms, fresh sheets and towels and the comfortable environment. The hotel's great location and value for money further bolster its attractiveness, making it a reasonable choice for travelers who prioritize cleanliness and good service.
The staff at Soft Win Hotel São Luís consistently receives high praise for their attentiveness, kindness and helpfulness. Guests frequently highlight the friendly and polite nature of the employees, noting that the service is both professional and efficient. The reception team, in particular, is commended for being courteous, quick and willing to assist with any issues, such as solving room problems promptly. The check-in and check-out processes are often described as smooth and efficient, adding to the overall positive experience.
Despite some isolated reports of slow service or less helpful staff members, the majority of reviews emphasize the warm welcome and excellent customer service provided by the team. The cleaning staff also earn favorable mentions for maintaining cleanliness and being friendly. The combination of attentive service at the reception, restaurant and other hotel areas contributes significantly to the hotel's reputation for providing outstanding service.
Overall, the dedication and professionalism of the hotel staff make a notable impact on guests, ensuring a pleasant and welcoming stay at Soft Win Hotel São Luís.
Guests at the Soft Win Hotel São Luís have had mixed experiences with the Wi-Fi service. Some positive remarks highlight that the internet works well with good Wi-Fi and a strong signal in all rooms. Several guests found the Wi-Fi to be very good, noting that the connection worked well throughout their stay. There is recognition that the Wi-Fi is better than what is offered in other hotels in the city.
However, many reviews indicate significant issues with the hotel’s internet service. Common complaints include the Wi-Fi being terrible, inconsistent and unreliable with some guests finding it extremely slow or not working at all in the rooms. The connection was described as slow, unstable and intermittent by several visitors. Other specific grievances were about the Wi-Fi being restricted to one device and not being free in rooms, accompanied by reports of difficulty using the internet adequately for 90% of the time.
In summary, while there are some positive aspects of the Wi-Fi at Soft Win Hotel São Luís, the general consensus points to a need for significant improvements in stability and availability to meet guest satisfaction.
Soft Win Hotel São Luís boasts a prime location just a short walk — around two blocks — from the coastline, making it an excellent choice for those looking to stay near the beach. The close proximity to the Ponta D’Areia beach waterfront provides easy access to stunning views and some beautiful areas perfect for leisurely strolls.
The convenience of having essential amenities nearby is a significant highlight. Guests will find everything they need within walking distance, from markets and pharmacies to bakeries and restaurants, ensuring a seamless and pleasant experience during their stay. While the nearby beaches may not be suitable for swimming, they offer a peaceful and relaxing environment for other seaside activities.
The hotel’s strategic spot near the beach and various facilities contributes to its reputation as a good region for both beach enjoyment and leisure. Additionally, there are budget-friendly dining options close by, adding to the overall appeal of the location. Despite some limitations regarding swimming, the area’s beauty and the convenience it offers make it a favored destination for visitors.
Soft Win Hotel São Luís offers a variety of experiences when it comes to parking. A significant number of guests have praised the parking facilities, describing them as great, ample and easily accessible with free parking being a commonly appreciated feature. There are mentions of the garage being spacious and well-suited for large cars with the added benefit of private parking specifically for guests. The availability of underground parking is also highlighted as a positive.
However, some guests noted challenges such as the tightness of the parking spaces and occasional difficulty in accessing the parking lot. There are mentions of the parking being in poor condition and having height restrictions that could be problematic for taller vehicles. Some guests also pointed out the lack of control over the number of cars in the parking lot, leading to issues with finding available spots. Despite these shortcomings, the overall sentiment towards the parking at Soft Win Hotel São Luís seems to lean positively with many guests satisfied with the parking services provided.
The Soft Win Hotel São Luís offers convenient access to a variety of nightlife options. Guests appreciate its proximity to bars and good places to eat. Live music is a notable attraction in the area, adding to the vibrant nighttime scene. Despite the buzz of the nearby nightlife, the hotel's sound insulation generally performs well, though some guests have experienced noise disturbances from other patrons. The location is favored for its closeness to leisure areas, although there have been occasional issues with noise and cigarette smoke from other rooms. Overall, the combination of good customer service and a lively surrounding area makes it a compelling choice for those looking to enjoy the local nightlife.
Soft Win Hotel São Luís offers some accessible amenities, including rooms specifically designed for people with disabilities and public areas that are easy to navigate. The hotel is in an accessible location with accessible public transportation available. However, the accessibility features fall short in several areas. The showers lack suitable chairs for wheelchair users and bathrooms are cramped, presenting challenges for those with mobility issues or who are overweight. Additionally, the need to cross two busy avenues to reach the hotel can be inconvenient for guests with mobility difficulties. Some bathrooms do not meet standard accessibility requirements and there are instances where corridor lighting is not functional, impacting overall convenience. While the hotel is easily accessible in terms of location, its internal accessibility features need improvement to fully accommodate guests with disabilities.
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Location
The convenient access to public transportation with options to reach the city center without incurring high costs, adds to the hotel's appeal. Many have noted the serene and peaceful ambiance and the views of Lagoa da Jansen from some rooms are highlighted as a special treat. This location presents a perfect blend of tranquility and connectivity, making it easy to explore São Luís' beaches and tourist attractions.
In addition to strategic positioning, guests value the cleanliness, comfort and friendly service provided by the staff. Moreover, the hotel is noted for its excellent cost-benefit ratio, making it a top choice for travelers seeking good value for money without compromising on essentials. Whether for a short business trip or a leisurely vacation, Soft Win Hotel São Luís stands out as a well-located, comfortable and budget-friendly option.
Breakfast
Several reviews pointed out the breakfast's quality issues, such as stale bread, burnt cheese bread, overcooked eggs and stale fruits. The replenishment of items during breakfast service also seemed to be an area for improvement, as some guests noted that items were not replaced promptly as they ran out.
There were reports of the breakfast being served outside the hotel due to renovations, which led to inconveniences such as having to go out in the rain. Some guests found the breakfast space to be small and crowded at peak times with delays in cleaning tables. Others mentioned that breakfast's quality did not justify the high charge, describing it as "expensive" and "not worth the money."
Despite these criticisms, there were positive notes about the breakfast's variety with some mentions of "rich and varied" options, including cold cuts, juices, bread and cakes. The service staff received mixed feedback with some guests applauding their helpfulness while others criticized the breakfast personnel for poor service.
In summary, while the breakfast at Soft Win Hotel São Luís has its merits, particularly in terms of variety for some, it generally falls short in meeting expectations for quality and value, especially given the additional cost. Potential guests should consider these points when planning their stay.
Dinner
However, the reviews reveal several areas needing improvement. The restaurant’s menu tends to fall short with many items not always available, leaving guests with limited choices such as just a grilled cheese sandwich. Dissatisfaction extends to the higher-than-expected prices, non-inviting menu options and a lack of options specifically catering to dietary restrictions. Guests reported long waiting times due to insufficient staffing and expressed a desire for more variety and better service within the dining area. Cleanliness and lighting in the restaurant area were also flagged as points of concern.
In summary, while the Soft Win Hotel São Luís boasts a restaurant that has potential and some strong points, it currently requires enhanced menu variety, improved service and more competitive pricing to fully meet guest expectations.
Rooms
However, several recurring issues were noted. Many reviews indicate that the rooms and bathrooms are quite small and could benefit from renovation and better maintenance. Complaints regarding mold, bad smells and outdated furniture are common, along with poor acoustics and a lack of soundproofing, leading to a noisy environment. Specific concerns include flickering lights, broken doors, leaking sinks and non-functional TVs. The bathrooms, in particular, are described as cramped and sometimes inadequately clean.
While some guests found the accommodations perfect and the rooms consistent with online photos, others felt that the rooms didn't match the website's presentation and cited a need for updates. The hotel's room service and communication can also be problematic, as noted by the lack of in-room telephones and occasional issues with key cards.
In summary, while the Soft Win Hotel São Luís offers some comfortable and well-organized rooms, it is clear that improvements are needed in maintenance, room cleanliness and modernization to enhance the overall guest experience.
Beds
However, there are a few recurring issues pointed out in the reviews. Some guests mentioned that the bedsheets were thin and there were complaints about old, musty-smelling mattresses, low and thin pillows and an extra charge for blankets. A few guests found the beds uncomfortable due to softness and mattress conditions like sagging or sinking. Some beds were described as noisy or jumpy and there were a couple of comments about low, worn-out mattresses.
Overall, while there are notable praises for the comfort and cleanliness of the beds, potential guests should be aware of the mixed experiences regarding the bedding quality and additional charges for extra blankets or thicker sheets.
Cleanliness
However, there are occasional criticisms regarding the cleanliness of certain areas. A few guests reported dirty bathroom floors, walls and stained grouts, indicating inconsistencies in the cleaning service. Additionally, some reviews suggest that although the general cleanliness is commendable, there are times when room or bathroom hygiene could be improved.
Despite these isolated incidents, the overall sentiment remains positive with many guests appreciating the clean rooms, fresh sheets and towels and the comfortable environment. The hotel's great location and value for money further bolster its attractiveness, making it a reasonable choice for travelers who prioritize cleanliness and good service.
Staff
Despite some isolated reports of slow service or less helpful staff members, the majority of reviews emphasize the warm welcome and excellent customer service provided by the team. The cleaning staff also earn favorable mentions for maintaining cleanliness and being friendly. The combination of attentive service at the reception, restaurant and other hotel areas contributes significantly to the hotel's reputation for providing outstanding service.
Overall, the dedication and professionalism of the hotel staff make a notable impact on guests, ensuring a pleasant and welcoming stay at Soft Win Hotel São Luís.
Wi-Fi
However, many reviews indicate significant issues with the hotel’s internet service. Common complaints include the Wi-Fi being terrible, inconsistent and unreliable with some guests finding it extremely slow or not working at all in the rooms. The connection was described as slow, unstable and intermittent by several visitors. Other specific grievances were about the Wi-Fi being restricted to one device and not being free in rooms, accompanied by reports of difficulty using the internet adequately for 90% of the time.
In summary, while there are some positive aspects of the Wi-Fi at Soft Win Hotel São Luís, the general consensus points to a need for significant improvements in stability and availability to meet guest satisfaction.
Beach
The convenience of having essential amenities nearby is a significant highlight. Guests will find everything they need within walking distance, from markets and pharmacies to bakeries and restaurants, ensuring a seamless and pleasant experience during their stay. While the nearby beaches may not be suitable for swimming, they offer a peaceful and relaxing environment for other seaside activities.
The hotel’s strategic spot near the beach and various facilities contributes to its reputation as a good region for both beach enjoyment and leisure. Additionally, there are budget-friendly dining options close by, adding to the overall appeal of the location. Despite some limitations regarding swimming, the area’s beauty and the convenience it offers make it a favored destination for visitors.
Parking
However, some guests noted challenges such as the tightness of the parking spaces and occasional difficulty in accessing the parking lot. There are mentions of the parking being in poor condition and having height restrictions that could be problematic for taller vehicles. Some guests also pointed out the lack of control over the number of cars in the parking lot, leading to issues with finding available spots. Despite these shortcomings, the overall sentiment towards the parking at Soft Win Hotel São Luís seems to lean positively with many guests satisfied with the parking services provided.
Nightlife
Accessible
No, Soft Win Hotel São Luís doesn't have any pool.
No, a spa isn't available at Soft Win Hotel São Luís.
Yes, Soft Win Hotel São Luís welcomes dogs.
Yes, parking facilities are available at Soft Win Hotel São Luís.
No, Soft Win Hotel São Luís doesn't have a gym.
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