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Summary of reviewsHotel Pilão enjoys a favorable reputation among travelers, particularly for its strategic location that suits those prioritizing proximity to transportation hubs like the airport and the bus station. Despite its somewhat distant position from tourist attractions, the hotel benefits from nearby conveniences such as restaurants and pharmacies, making it a practical choice for guests seeking easy access during transit.
Breakfast at Hotel Pilão is a delightful highlight, offering an excellent variety of regional delicacies like freshly made tapioca, homemade canjica, and regional juices, all served by a hospitable staff known for their friendly and attentive service. The breakfast's early start time ensures guests can enjoy a hearty meal before beginning their day.
Guests appreciate the hotel's commitment to cleanliness and comfort within its rooms, describing them as cozy, fragrant, and well-kept, despite some variance in size and a few reports of outdated decor. The hotel consistently maintains a high standard of cleanliness across rooms and common areas, enhancing the overall guest experience.
The staff at Hotel Pilão is frequently praised for their warmth and attentiveness, contributing significantly to the positive atmosphere. Their accommodating nature and dedication to excellent service leave a strong impression on visitors, making guests feel welcomed and valued throughout their stay.
While experiences with bed comfort at Hotel Pilão are mixed, with some guests finding the spring mattresses less ideal, the overall ambiance and well-kept facilities help compensate for this. The hotel has made efforts to improve comfort, such as upgrading air conditioning, which may enhance guests' satisfaction.
For business travelers, Hotel Pilão offers a great value-for-money experience, with its convenient location near the airport ideal for short or recurring stays. The cost-benefit ratio is frequently highlighted as excellent, providing a satisfactory experience for those prioritizing efficiency and affordability in their travel plans.
Overall, Hotel Pilão stands out for its cleanliness, friendly service, practical location, and delightful breakfast, making it an appealing choice for both leisure and business travelers seeking convenience and comfort. Show more
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Categories
Family Friendly Hotel
This hotel is listed among the most booked family hotels.
Cheap Hotel
This hotel offers affordable accommodation. It is situated in the Filipinho area of São Luís.
Business Hotel
Accessible Hotel
Room Types
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned triple room features a flat-screen TV with streaming services, a washing machine, a minibar, a dining area as well as garden views. The unit has 2 beds.
Economy Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, a washing machine, a minibar, a dining area as well as garden views. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Pilão benefits from a location that appeals primarily to travelers prioritizing proximity to transportation hubs. Situated conveniently close to both the airport and the bus station, it serves as an ideal stopover for those in transit, making early flights stress-free. Though not right in the heart of the city's attractions, its position is practical, offering a cozy environment with comfortable access to the historic center, roughly a 10-minute drive away. The area features several restaurants and pharmacies, enhancing its convenience for guests. While some reviews note a less favorable distance to tourist hotspots and a slightly unsafe neighborhood, the location's practicality and the hotel's clean and tidy rooms, coupled with attentive reception service, establish it as a strong choice for travelers prioritizing ease of access over city center proximity.
Breakfast
At Hotel Pilão, breakfast seems to be a highlight that leaves a lasting impression on its guests. The morning offerings are consistently praised as excellent, complete, and very tasty, providing a delicious start to the day. Guests commend the variety available, noting the regional juices and freshly made tapioca as standout features, along with the availability of items such as couscous and homemade canjica, which add a local flair. The hospitable staff, particularly those preparing custom orders like eggs, receive positive mentions for their friendly and attentive service. Despite some reviews mentioning limited options, the overall sentiment remains that the breakfast is satisfying, full of delicious choices, and has a homemade charm that doesn't disappoint. With breakfast starting early, Hotel Pilão ensures that guests can enjoy a warm and substantial meal before embarking on their day's adventures.
Rooms
Hotel Pilão offers guests a comfortable and cozy stay, with accommodations that are consistently praised for their cleanliness and organization. Many guests describe the rooms as comfortable and fragrant, creating a pleasant environment for rest and relaxation. The hotel rooms vary in size, with some guests noting spacious accommodations while others found them on the smaller side. Despite this, the rooms generally meet guests' needs.
The bedding is particularly noted for its cleanliness, contributing to the overall comfort of the stay. While some rooms might appear a bit old-fashioned or slightly cramped, they still manage to provide a welcoming atmosphere. Cleanliness is a strong point for Hotel Pilão, as guests repeatedly highlight the spotless conditions of the rooms and bathrooms.
Though the soundproofing is reported to be not ideal, the quiet ambiance still ensures a peaceful experience. Some guests express concerns about the comfort of the double bed, which can be associated with the spring mattress, but other aspects of the rooms make up for this. Hotel Pilão is a simple hotel, yet it provides all the essential comforts needed for a satisfying visit, supported by nice service and well-kept facilities.
Beds
Hotel Pilão offers mixed experiences when it comes to its beds, as reflected in guest reviews. Some visitors have found the beds to be comfortable, enjoying a good night's sleep with the beds described as large and accommodating. For others, however, the experience was less satisfying. A recurring theme mentions that the mattresses have springs that can be felt, leading to discomfort for some guests. While a few noted the beds as being very comfortable, there are comments about them being a bit hard or noisy. The hotel seems to have made some investments in comfort, such as new air conditioning, which may enhance overall guest satisfaction despite the varied feedback on bed comfort.
Cleanliness
Hotel Pilão receives high praise for its cleanliness and organization, with numerous guests emphasizing the pristine condition of the hotel and its facilities. The rooms are consistently described as very clean and comfortable, offering a cozy and welcoming atmosphere. While the hotel maintains a simple charm, it manages to provide exceptional service, ensuring guests feel at ease during their stay. Attention to detail is evident, from room decorations to story-telling paintings that enhance the overall experience. Linens and towels are frequently highlighted for their cleanliness, contributing to the overall satisfaction. Despite some occasional concerns about cleaning, the general consensus reflects a well-maintained environment that exceeds expectations. Additional amenities such as the organized and thematic decorations for events like the São João festival showcase the hotel’s effort in creating an inviting setting for visitors. Overall, Hotel Pilão stands out for its commitment to cleanliness, making it an appealing choice for travelers.
Staff
Hotel Pilão is consistently praised for its outstanding staff, who contribute significantly to the positive guest experience. The team is described as extremely pleasant, welcoming, and attentive, making guests feel well-received and cared for throughout their stay. Reviews highlight the friendliness and helpfulness of both the staff and the owners, with particular mention of the kindness and hospitality shown by Alexandra and Alessandra. The staff's ability to accommodate requests and provide excellent service is frequently noted, with guests appreciating their polite and accommodating nature. Whether facilitating airport pickups or seamlessly fitting guests into rooms, the staff’s commitment to exceptional service shines through. Overall, Hotel Pilão’s staff delivers great service with a warm and attentive approach, creating a welcoming atmosphere for all visitors.
Business
Hotel Pilão offers a compelling option for business travelers seeking great value for money. Located conveniently close to the airport, it presents itself as a reasonable and affordable choice for those needing an overnight stay. Guests frequently highlight its excellent cost-benefit ratio, which makes it a recommended option for both short-term and recurring stays. While the facilities cater well to business needs, providing convenience for work-related activities, some visitors have noted inconsistent information about breakfast timings. Overall, Hotel Pilão delivers a satisfactory experience for those prioritizing both cost efficiency and proximity to professional engagements.
No, Hotel Pilão doesn't have any pool.
No, a spa isn't available at Hotel Pilão.
No, Hotel Pilão doesn't allow dogs.
No, parking facilities aren't available at Hotel Pilão.