Sao Luis-2.57479600,
-44.23786000,
Av. Guajajaras,2680 Jardim São Cristovão(Show on Map)
8.3
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Santos Dumont Aeroporto SLZ stands out predominantly for its strategic location near São Luiz Airport, making it a preferred choice for travelers with early departures, late arrivals or short layovers. Guests often appreciate the proximity to the airport and the ease of access to transportation options such as taxis and Ubers. Though it is further from main city attractions, the convenience offered to airport-bound travelers is highly valued.
Breakfast at the hotel receives high marks for its exceptional variety and quality with guests describing it as delicious and well-served, though it comes at an additional cost. The early breakfast service starting at 5:00 am is particularly convenient for guests with early flights. Similarly, the hotel's restaurant garners positive feedback for its tasty and reasonably priced dishes, contributing to a pleasant dining experience on-site.
The rooms are generally praised for their comfort, cleanliness and modern decor. Guests find the rooms spacious, well-maintained and equipped with necessary amenities like comfortable beds and smart TVs. Although some minor critiques exist regarding room size and occasional noise, the overall quality and functionality are well-received.
Cleanliness is a consistent strong point with many guests commending the hotel's clean and organized environment, both in rooms and common areas. The staff's friendliness and professionalism further enhance the guest experience with many appreciating the courteous and helpful demeanor of the employees.
However, the hotel's Wi-Fi service has room for improvement, as many guests encounter connectivity issues. The free and secure parking facility is another advantage, although limited space can sometimes be an issue.
Overall, Hotel Santos Dumont Aeroporto SLZ offers a comfortable and convenient stay, especially for those needing close proximity to the airport. The positive aspects, including excellent breakfast, dining options, cleanliness and friendly staff, make it a practical choice for short stays or layovers, despite a few areas needing improvement. Show more
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Hotel with Parking
This hotel is located near the airport and is tagged in the database as having parking facilities.
Accessible Hotel
This hotel features rooms and facilities for disabled guests, wheelchair access, a lift, accessible toilets and bathrooms, a lower bathroom sink, and toilets with grab rails.
3-Star Hotel
This hotel is conveniently located close to the airport, making it ideal for travelers in transit. It provides comfortable accommodations and essential amenities, ensuring a convenient and restful stay.
Room Types
Standard Double RoomThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Twin RoomThe twin room offers air conditioning and a minibar, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
'Hotel Santos Dumont Aeroporto SLZ' is highly praised for its prime location, especially for travelers seeking proximity to São Luiz Airport. A common highlight is its extremely close distance to the airport—often cited as just a few minutes away—which makes it an ideal choice for those with early departures, late arrivals or short layovers. Guests commend the convenience of easy access to transportation options like taxis and Ubers, making transit quick and hassle-free. The hotel's location is also noted for being near the bus station, adding another layer of practicality for guests navigating the city.
Moreover, the hotel's location is consistently described as excellent, well-located and very convenient for travelers. Despite its distance from the main attractions and downtown São Luiz, the strategic positioning for airport access earns it high marks. Additionally, guests appreciate the hotel's clean and welcoming environment and the overall cost and benefit ratio is deemed favorable for those prioritizing proximity to the airport.
However, there are mentions of the hotel being in a less desirable neighborhood and far from city attractions, but these points do not overshadow the overwhelming positive feedback regarding its convenience for airport-related stays. For individuals needing a short, comfortable stop before continuing their journey, 'Hotel Santos Dumont Aeroporto SLZ' stands out as a superb option.
Breakfast
Hotel Santos Dumont Aeroporto SLZ receives high praise for its breakfast offerings, which are noted to be comprehensive, abundant and of high quality. Guests have shared positive experiences, describing the breakfast as wonderful, delicious and well-served with a wide variety of options, including regional dishes. The on-site restaurant's service is frequently highlighted, particularly the friendly and attentive staff who enhance the dining experience.
Despite these accolades, it is important to note that breakfast is not included in the room rate and is charged separately. While some reviewers feel that the added cost is justified given the variety and quality of the food, others believe the breakfast could be more reasonably priced or included in the daily rate. Nonetheless, many guests find the breakfast worth the extra expense and appreciate the early service starting at 5:00 am, which is convenient for those catching early flights.
Overall, the breakfast at Hotel Santos Dumont Aeroporto SLZ appears to be a standout feature, combining great taste, variety and exceptional service, making it a highly recommended option for travelers.
Dinner
Hotel Santos Dumont Aeroporto SLZ offers a notable dining experience with many guests praising the hotel restaurant for its tasty and well-prepared dishes at fair prices. Diners enjoy the variety of options available for all meals with a special mention for the quality of dinner and breakfast offerings. The food is often described as delicious, well-served and affordable, making it a convenient choice for guests who prefer dining in.
The restaurant presents a cozy atmosphere and excellent service, though some reviews indicated that the staff primarily speak Portuguese. Additionally, the restaurant's Victorian-style decor adds a charming touch to the dining experience. Despite some negative remarks about certain dishes and occasional service issues, many guests found the food to be excellent overall.
Affordability is a recurring theme with numerous mentions of reasonable pricing for both meals and specific dishes like the fish with lemon and soup served at night. Although there are a few concerns such as long waits and limited vegetarian options, the convenience of having a good restaurant on-site greatly enhances the overall stay for many guests.
Rooms
Hotel Santos Dumont Aeroporto SLZ offers generally positive experiences for guests, particularly highlighting the comfort and cleanliness of its rooms. Many guests found the rooms to be spacious, well-organized and well-maintained with modern and beautiful decor. The rooms are described as very clean with comfortable beds and wonderful bathrooms. Guests also appreciated the new towels, sheets and the amenities provided, including smart TVs and functional spaces.
While some rooms are small and may have dated decor or furnishings, they are still deemed sufficient for short stays, particularly given the proximity to the airport. The air conditioning is noted as working properly in most cases, although there are instances where it may not function as expected. Despite some minor drawbacks, such as the occasional musty smell, peeling paint or noise from neighboring rooms, the overall comfort and functionality of the rooms generally meet guests' expectations.
The cleanliness and overall condition of the rooms and facilities receive high praise with some remarks about beautiful views and stylish decoration adding to the appeal. For those looking for simple but functional accommodation near the airport, Hotel Santos Dumont Aeroporto SLZ appears to be a reliable choice, offering clean, comfortable and spacious rooms in a convenient location.
Beds
The beds at Hotel Santos Dumont Aeroporto SLZ have generally been praised for their comfort with many guests finding them very comfortable and cozy. There are frequent mentions of the beds being clean with comfortable mattresses and good pillows contributing to a restful night's sleep. Several reviews highlight the spaciousness and excellent quality of the beds with particular emphasis on the great comfort they provide.
However, some guests reported issues such as stains on the bedding, low or sweaty pillows and soft mattresses that may not suit everyone, sometimes causing discomfort or spine issues. There were also mentions that the beds could be a bit small for taller individuals and that the fit of the sheets on the beds was not always ideal with some guests noting they had to sleep directly on the mattress. Despite these occasional drawbacks, the overall guest sentiment aligns with a positive experience regarding the hotel's bedding quality.
Cleanliness
Hotel Santos Dumont Aeroporto SLZ generally receives positive feedback regarding its cleanliness, making it a strong choice for travelers seeking a clean and well-maintained environment. Many guests highlight the hotel as being extremely clean with well-organized facilities, describing it as impeccable, hygienic and boasting a high standard of cleanliness and organization. Compliments extend to both rooms and common areas, which are frequently noted as being clean and comfortable.
Rooms are often mentioned as being very clean, cozy and fresh, contributing to a comfortable stay. The hotel itself is praised for being neat and well-maintained with some reviews specifically noting that everything is clean, new and tidy. Guests find the staff to be courteous and welcoming, which adds to the overall pleasant experience at the hotel.
However, some reviews indicate inconsistencies in cleanliness, particularly in the bathrooms and some common areas. There were mentions of unclean bathrooms, sightings of cockroaches in both bathrooms and the restaurant and an occasional lack of thoroughness from the cleaning crew. These criticisms suggest that while the hotel has a generally high standard, there can be occasional lapses in maintaining this standard consistently.
Overall, Hotel Santos Dumont Aeroporto SLZ is a clean and organized option near the airport, but a few areas might need attention to ensure a uniformly high level of cleanliness throughout the property.
Staff
At Hotel Santos Dumont Aeroporto SLZ, the consensus from guests paints a picture of a team widely recognized for their friendly, professional and attentive demeanor. Reviewers frequently noted the good service provided by the staff, highlighting their politeness and helpfulness. Many guests appreciated the great service and excellent customer service, describing the employees as nice, friendly and very welcoming. The reception staff, in particular, were often praised for being very professional, smiling and competent.
Despite a few isolated instances of dissatisfaction where certain staff members were noted to be unhelpful or rude, the overall impression suggests a courteous team eager to assist. Guests repeatedly mentioned the attentiveness and empathy of the staff, as well as their ability to go beyond expectations in providing care and attention. Specific employees and teams, such as the housekeeping and reception, garnered positive comments for their organization and proactive attitudes.
In summary, the general sentiment indicates that, beyond a few negative remarks, the hotel staff excels in delivering a warm, friendly and attentive service that significantly enhances the guest experience.
Wi-Fi
The Wi-Fi at Hotel Santos Dumont Aeroporto SLZ has received mixed reviews from guests. While there are moments when the Wi-Fi works well and offers decent connectivity in both rooms and common areas, many guests have experienced significant issues. Problems such as slow and unstable connections, weak signals, frequent disconnections and complete lack of connectivity are common complaints. Some guests have noted that the TVs often fail to connect to the internet and the signal quality is generally poor on higher floors. Despite a few positive remarks about fast and quality Wi-Fi, the overall consensus points towards a need for substantial improvement in the hotel's internet services.
Parking
Hotel Santos Dumont Aeroporto SLZ offers free and secure parking, which guests frequently appreciate. There are remarks about the parking being included and covered, providing additional convenience and protection. Many reviews highlight that the parking is very good, secure and worth using, even though it is located separately from the main premises. However, some guests mention that the parking lot is small and may not always meet the demand, indicating occasional insufficient parking spaces. Despite this, the available spots in the garage are praised for being good and easy to use. Overall, the parking facility at Hotel Santos Dumont Aeroporto SLZ is seen as a positive aspect, contributing to the overall guest experience.
3 Star
Situated conveniently close to the airport, Hotel Santos Dumont Aeroporto SLZ receives mixed reviews but consistently highlights several positives. Guests appreciate the hotel's cleanliness and the very good staff service, often noting these aspects as standout features. The hotel's beautiful decor adds to the overall pleasant ambiance, making it a comfortable stay for many.
In terms of value, this hotel is frequently praised for its cost-benefit ratio, particularly as a transit option for travelers needing a place near the airport. Despite some critiques that the rooms are small and lack soundproofing and that the accommodation may not live up to promotional photos, the hotel is still considered a good value for money by many.
While touted as a suitable three-star hotel with corresponding standards, guests looking for more than simple accommodation may find it passable but not exceptional. Nevertheless, for its cleanliness, staff friendliness and proximity to the airport, Hotel Santos Dumont Aeroporto SLZ remains a practical and affordable choice for those on a short stay or layover.
Accessible
Hotel Santos Dumont Aeroporto SLZ has received mixed reviews regarding its accessibility for guests with disabilities. Many guests have praised the hotel for its welcoming atmosphere, handy location and very well-maintained facilities. The reception is convenient, being open 24 hours and offering a service where suitcases can be left, which adds to its accessibility. The general structure of the hotel is noted to be great with rooms that are suitable for wheelchairs and a universally accessible layout.
However, there are criticisms regarding the staff with multiple mentions of the personnel being untrained or amateur. This has impacted some guests' experiences, particularly those requiring assistance. Moreover, some specific issues highlighted include bathrooms without enclosures and access being cited as inconvenient for the disabled. Despite these drawbacks, the hotel's infrastructure remains a significant positive aspect.
No, Hotel Santos Dumont Aeroporto SLZ doesn't have any pool.
No, a spa isn't available at Hotel Santos Dumont Aeroporto SLZ.
No, Hotel Santos Dumont Aeroporto SLZ doesn't allow dogs.
Yes, parking facilities are available at Hotel Santos Dumont Aeroporto SLZ.
No, Hotel Santos Dumont Aeroporto SLZ doesn't have a gym.