B&B HOTEL São Paulo Luz - Centro
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Summary of reviewsB&B HOTEL São Paulo Luz - Centro enjoys a prime central location in São Paulo, offering easy access to key city attractions and efficient connectivity through the nearby Luz Subway Station. It's particularly convenient for exploring popular shopping areas like 25 de Março, Bom Retiro and the Municipal Market. The accommodation features modern, clean and cozy rooms, which, despite their compact size, are praised for functionality and comfort. The rooms are equipped with essential amenities like noise-canceling windows and air conditioning, making them suitable for business trips and short stays.
The standout breakfast is well-regarded for its variety and quality, catering to different tastes and dietary needs. Although some guests note occasional inconsistencies and desire more protein options, the breakfast remains a significant selling point. However, the dinner experience, mainly featuring a pizza buffet, received mixed reviews. While some enjoyed the taste and affordability, others were disappointed by the lack of variety and occasional quality issues.
Cleanliness generally receives positive feedback with guests appreciating the organized and well-maintained environment. Nevertheless, there are instances of maintenance lapses and inconsistent room cleaning. Staff interactions are mixed with many guests praising the friendliness and professionalism of certain staff members, while others experienced issues with reception and overall service quality.
WiFi quality varies with some reporting strong connections and others facing significant connectivity problems, especially on higher floors. Parking is available nearby and considered secure, though it comes with additional fees and certain logistical inconveniences since the service is outsourced.
The hotel is moderately family-friendly, offering a good environment for children, including a designated play area and convenient amenities like a mini market and microwave. However, the tight room spaces may pose challenges for larger families and there's a call for more child-oriented entertainment options.
In summary, B&B HOTEL São Paulo Luz - Centro is highly recommended for its strategic location, modern amenities and generally positive guest feedback. It's an excellent fit for short stays, business trips and travelers looking to explore São Paulo, though guests should remain cautious about safety in the surrounding area, particularly at night.
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The standout breakfast is well-regarded for its variety and quality, catering to different tastes and dietary needs. Although some guests note occasional inconsistencies and desire more protein options, the breakfast remains a significant selling point. However, the dinner experience, mainly featuring a pizza buffet, received mixed reviews. While some enjoyed the taste and affordability, others were disappointed by the lack of variety and occasional quality issues.
Cleanliness generally receives positive feedback with guests appreciating the organized and well-maintained environment. Nevertheless, there are instances of maintenance lapses and inconsistent room cleaning. Staff interactions are mixed with many guests praising the friendliness and professionalism of certain staff members, while others experienced issues with reception and overall service quality.
WiFi quality varies with some reporting strong connections and others facing significant connectivity problems, especially on higher floors. Parking is available nearby and considered secure, though it comes with additional fees and certain logistical inconveniences since the service is outsourced.
The hotel is moderately family-friendly, offering a good environment for children, including a designated play area and convenient amenities like a mini market and microwave. However, the tight room spaces may pose challenges for larger families and there's a call for more child-oriented entertainment options.
In summary, B&B HOTEL São Paulo Luz - Centro is highly recommended for its strategic location, modern amenities and generally positive guest feedback. It's an excellent fit for short stays, business trips and travelers looking to explore São Paulo, though guests should remain cautious about safety in the surrounding area, particularly at night.
Cheap Hotel
This hotel is a budget-friendly option in the Luz area. It offers essential amenities and a convenient location for exploring central São Paulo.
3-Star Hotel
Located in the Luz area, this hotel is a convenient base for exploring the city center. It offers comfortable accommodations and essential amenities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Located centrally in São Paulo, the B&B HOTEL São Paulo Luz - Centro offers an excellent base for those wanting convenience and easy access to the city's attractions. The hotel's standout feature is its prime location, just a few meters from Luz Subway Station, making it exceptionally well-connected for both public transportation and Uber services. This proximity allows guests to explore popular shopping areas like 25 de Março, Bom Retiro and the Municipal Market with ease, often saving on transportation costs as many destinations are within walking distance.
The accommodation is modern and clean, often described as cozy with functional rooms. Guests have praised the overall organization and cleanliness of the hotel, alongside excellent service. The breakfast options are well-regarded, offering a good start to the day.
However, while the hotel’s location is advantageous for daytime activities and shopping, the surrounding area presents challenges, particularly at night. The neighborhood is characterized as dangerous and somewhat dirty with a notable presence of homeless individuals. Travelers are advised to exercise caution, especially after dark and use ride-sharing options for safer navigation.
Overall, the B&B HOTEL São Paulo Luz - Centro is highly recommended for short stays and business trips, especially for those planning to frequent nearby commercial hubs. Despite the safety concerns typical of central São Paulo, the hotel's strategic position, modern amenities and positive guest feedback make it a compelling choice for visitors to the city.
The breakfast at B&B HOTEL São Paulo Luz - Centro garners mostly positive feedback from guests. Many appreciate its variety, describing it as varied, complete and delicious. The breakfast includes a wide array of options, both savory and sweet, catering to different tastes and dietary requirements, including lactose-free items. Some highlight specific favorite items like the coffee and fresh products, which are replenished promptly.
Guests frequently mention the breakfast's fair price and its high quality, presenting it as a highlight of their stay. It's also praised for being well-organized and abundantly stocked. However, there are some mixed reviews about the breakfast's consistency and replenishment during peak times. A few guests found it lacking in variety and protein options, such as eggs.
In general, the sentiments lean towards positive with many finding the breakfast hearty, generous and well worth it. Complaints mainly center on minor inconsistencies and occasional need for more diverse offerings. Overall, the breakfast at this hotel is a significant draw, impressing with its broad selection and satisfying quality.
The dinner experience at B&B HOTEL São Paulo Luz - Centro seems to be largely centered around a pizza buffet, which has garnered mixed reviews from guests. On the positive side, many found the buffet to be delicious with comments highlighting the great taste of the pizzas, their affordability and the overall good quality of the food. Some guests appreciated the affordable price of around 39 reais per person and enjoyed the well-cooked pizzas as part of an all-you-can-eat experience. The evening pizza buffet was often described as wonderful with some mentioning that it exceeded their expectations.
However, there were recurrent criticisms about the limited variety of food available for dinner. Several guests felt that the buffet lacked diversity and frequently mentioned the desire for more options beyond pizza. The quality of the pizzas themselves also received mixed feedback; while some found them delightful and perfect, others described their experience as below expectations with mentions of the pizzas being reheated or needing more attention to detail.
There were also concerns about the cost with some guests feeling that the limited options did not justify the price. A few noted that the dinner menu was either non-existent or very restricted with alternative dining options being nonexistent during certain times like Saturdays. The lack of a versatile menu and complaints about the restaurant not serving a satisfactory meal were also mentioned.
Overall, while the pizza buffet received praise for its taste and affordability, there is a clear desire for more dining options and improvements in variety and quality to better meet guest expectations.
The rooms at B&B HOTEL São Paulo Luz - Centro have received varied feedback from guests. While many appreciate the rooms for being cozy, clean and modern, there are consistent comments about their small size. Despite their compact nature, the rooms are frequently described as comfortable and well-designed, equipped with essential amenities like noise-canceling windows, air conditioning and soundproofing, which contribute to a quiet and restful stay. Several reviews highlight the cleanliness and organization of the rooms with guests noting that the facilities often appear new and stylish, making them ideal for young travelers and business trips. Furthermore, the rooms are functional, providing good value for money, especially given their comfort and new furnishings.
However, some guests have encountered issues with room maintenance, including broken air conditioners, dirty walls and occasional flooding in the bathrooms on higher floors. There are also reports of infrequent room cleaning with some guests finding leftover trash or experiencing a lack of towels and toiletries. Despite these issues, many find the rooms satisfactory for short stays with comfortable beds and modern decor enhancing the overall experience.
Overall, while the B&B HOTEL São Paulo Luz - Centro offers modern, comfortable and aesthetically pleasing rooms, guests should be aware of the compact size and occasional maintenance lapses. The hotel remains a popular, cost-effective option for travelers looking for a clean and contemporary place to stay in São Paulo.
At B&B HOTEL São Paulo Luz - Centro, guests can expect a predominantly positive experience when it comes to the comfort of their beds. Most of the guests highlight that the beds are very comfortable with several describing them as cozy, delicious and of good quality. Double beds are often noted for their comfort and many guests appreciate the cleanliness and comfort of the mattress and bedding. Some mention the softness of the beds and the quality of the pillows, adding to the overall positive impressions.
However, there are a few areas of concern mentioned by some guests. A recurring issue is the softness of the mattresses, which some found excessively soft, leading to discomfort. There were also mentions of dirty or stained bed linens with some guests noting an unpleasant smell and poor maintenance in some rooms. The polyester sheets did not impress some guests, mentioning that they weren't ideal for a comfortable night's sleep. Pillow quality also drew criticism with several guests finding them terrible.
Despite these occasional drawbacks, the overarching sentiment is that B&B HOTEL São Paulo Luz - Centro offers comfortable sleeping arrangements, providing a restful experience for the majority of its visitors. The positive reviews about comfy beds and quality bedding largely outweigh the few negative comments about issues with cleanliness and bed firmness.
B&B HOTEL São Paulo Luz - Centro generally receives positive feedback for its cleanliness with many guests highlighting the hotel's modern and well-maintained environment. Several reviews claim the property and rooms are consistently clean and organized with one stating it’s potentially one of the cleanest they've encountered. Guests appreciated the clean and comfortable rooms, well-sanitized bathrooms and overall neat and tidy appearance. The hotel’s relatively new structure also contributes to the perception of cleanliness.
However, there are notable areas where cleanliness did not meet guest expectations. Issues such as stained towels, dirty windows, moldy curtains, dusty floors and uncleaned bathrooms were frequently mentioned. Some guests reported that room cleaning did not occur daily, leaving the rooms unsatisfactory during their stay. Others found specific cleaning-related problems like spider webs, dirty linen and unpleasant smells in their rooms. Problems with room maintenance such as clogged drains, sticky floors and malfunctioning equipment were also highlighted.
Despite these inconsistencies, the attentive staff and general modern appearance of the hotel helped mitigate some negative experiences. In summary, while B&B HOTEL São Paulo Luz - Centro shines in several aspects of cleanliness, there is room for improvement to ensure a consistently clean and comfortable stay for all guests.
The reviews for the staff at B&B HOTEL São Paulo Luz - Centro appear to be a mix of positive and negative experiences. On the positive side, many guests lauded the staff for being attentive, polite, friendly and helpful, particularly highlighting individuals like Maria Eduarda, Alana, Kelly, Júlia, Vanessa, Natalia, Júlio Cesar and Juan. The reception staff generally received praise for their courteousness and the efficient handling of check-ins and check-outs. The hotel team was noted for their hospitality, professionalism and readiness to address guest requests with some staff members standing out for their exceptional service and cheerful demeanor.
However, the reviews also reflected some consistent issues. Guests mentioned that certain members of the reception staff were unwelcoming, rude and unhelpful with instances of poor customer service and disorganized reception processes. Some staff members were criticized for lacking training and professionalism, failing to communicate effectively and displaying cold or indifferent behavior. Specific incidents, like a receptionist swearing at guests, further marred the overall experience for some travelers.
In summary, while many guests had positive interactions with the staff at this B&B hotel, noting their friendliness and efficiency, there were recurrent issues with reception and service quality that detracted from the guest experience for others.
The WiFi experience at B&B HOTEL São Paulo Luz - Centro seems to be a mixed bag. While some guests have found the Wi-Fi to be fast, reliable and strong, especially in certain areas of the hotel, others have experienced significant issues. Problems such as fluctuating signals, slow speeds and connectivity difficulties, particularly on higher floors or during peak hours, were commonly reported. Streaming services like Netflix struggled to load due to inconsistent internet connections and the login process for the Wi-Fi was noted as being overly complicated by some guests. Despite these issues, there are instances where guests reported the Wi-Fi working well and meeting their needs efficiently. Overall, the quality of Wi-Fi seems to vary greatly depending on the room location and the time of use.
The parking situation at B&B HOTEL São Paulo Luz - Centro presents a mixed bag of advantages and concerns. On the positive side, guests highlight that parking is available nearby and is considered secure and safe, contributing to a sense of convenience and peace of mind. The affordability of parking fees is also noted by several reviewers with costs around 25 to 30 reais per day being viewed as reasonable for São Paulo. The service quality of parking staff is generally well-regarded with many guests finding the attendants to be attentive and courteous.
However, various challenges persist regarding parking at the hotel. Guests frequently mention that parking is a paid service and note that this additional cost was not always clearly communicated beforehand. The parking service is outsourced, meaning the parking lot is not directly controlled by the hotel, leading to some complaints about the inconvenience of transferring to and from the parking site. This separation adds to the complexity and often results in a slower valet service. Several guests also remark on the disorganized nature of the parking area and the inconsistent quality of the service provided.
Some specific issues cited include the small size of the parking area, differential pricing based on parking hours and the extra charges applied even for short durations just before or after the official check-in and check-out times. Additionally, there's an overall sentiment that parking fees could be more flexible and lower.
Despite these drawbacks, the availability of parking, its close proximity and the perceived safety contribute positively to the guests' overall experience at the hotel.
B&B HOTEL São Paulo Luz - Centro presents a mixed bag when it comes to family-friendly amenities and activities for kids. Many guests highlight it as a good choice for those traveling with children, emphasizing the family-friendly environment and the presence of activities designed for kids, including a designated children's area. The hotel is praised for its suitability for family outings, especially given its proximity to the metro station and shopping areas.
Guests appreciated the mini market and microwave available in the entrance hall, which adds to the convenience for families. The staff is noted to be helpful and friendly, contributing positively to the family experience. Some rooms, particularly the family rooms, are described as large and comfortable, accommodating families better.
However, there are several critiques mentioning that the rooms can be quite tight for larger families. Instances where families had to split up due to insufficient space or the inability to add extra beds indicate that the hotel's layout may be better suited for couples or smaller families rather than those traveling with more children. Adding more entertainment options for children, such as toys and arcade games, has been suggested to enhance the family experience further.
Despite some negative points, it appears that many families enjoy their stay, often returning and considering it a second home. The hotel's peaceful and safe environment is lauded as suitable for family vacations, making it a great choice for those wanting to explore São Paulo with kids.
B&B HOTEL São Paulo Luz - Centro offers a solid three-star experience, meeting the expectations for this category with a notable cost-benefit ratio. Despite some guest opinions indicating disparities in service and occasional room inadequacies, the hotel generally delivers what it promises at a reasonable price point, making it a well-regarded option for travelers prioritizing value for money.
Located conveniently near a metro station, this clean and organized hotel features new and modern facilities. The three-star amenities ensure a comfortable stay with functional and uncluttered accommodations that include essentials such as tables, chairs and mini fridges. The rooms are simple yet effective in fulfilling the requirements of guests, particularly fitting for those on short visits or business trips.
Many guests appreciate the steady improvements in services such as breakfast, although some have noted its limited options. Nonetheless, the hotel excels in providing a practical and straightforward lodging solution, especially impressive for budget-conscious guests exploring São Paulo. With its attractive pricing and strategic downtown location, B&B HOTEL São Paulo Luz - Centro stands out as an excellent choice for those seeking a no-frills, competent three-star hotel experience.
B&B HOTEL São Paulo Luz - Centro offers practical, efficient accommodations and services that are particularly well-suited for business travelers. The hotel's significant strengths include its strategic location, which is highly convenient for those with business commitments in the city center. It's positioned close to the business district, making it easy to attend meetings and conferences.
The hotel's facilities are geared towards business needs, including a business center, although it lacks some advanced amenities like a webcam. Guests can benefit from free business services and spaces for meetings, making it a convenient choice for short business stays. Many reviews praise the organization of the hotel and the professionalism of the staff, highlighting the excellent management by Alana.
While the hotel’s simplicity might not accommodate long-term stays or leisure trips extensively, its practicality is a strong point for business travelers. The accommodations are straightforward but functional, delivering a good cost-benefit ratio for those on business trips. The area is safe to navigate with some prudence, just a few blocks from the bustling business zones.
Overall, B&B HOTEL São Paulo Luz - Centro is an efficient base for those traveling for work, providing everything needed for a business-oriented stay without unnecessary frills.
The 'B&B HOTEL São Paulo Luz - Centro' offers a generally pet-friendly environment with designated dog areas and pet-friendly outdoor seating in the dining area. Guests appreciate the friendly atmosphere and the warm reception given to pets. This animal-friendly hotel allows service animals and provides a specific space for pets to ensure their comfort. However, there are occasional challenges, such as some pets making noise and disturbing other guests. While accessibility is reasonable, it could be improved. Overall, the hotel accommodates pets, contributing to a welcoming experience for guests traveling with their furry companions.
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Location
The accommodation is modern and clean, often described as cozy with functional rooms. Guests have praised the overall organization and cleanliness of the hotel, alongside excellent service. The breakfast options are well-regarded, offering a good start to the day.
However, while the hotel’s location is advantageous for daytime activities and shopping, the surrounding area presents challenges, particularly at night. The neighborhood is characterized as dangerous and somewhat dirty with a notable presence of homeless individuals. Travelers are advised to exercise caution, especially after dark and use ride-sharing options for safer navigation.
Overall, the B&B HOTEL São Paulo Luz - Centro is highly recommended for short stays and business trips, especially for those planning to frequent nearby commercial hubs. Despite the safety concerns typical of central São Paulo, the hotel's strategic position, modern amenities and positive guest feedback make it a compelling choice for visitors to the city.
Breakfast
Guests frequently mention the breakfast's fair price and its high quality, presenting it as a highlight of their stay. It's also praised for being well-organized and abundantly stocked. However, there are some mixed reviews about the breakfast's consistency and replenishment during peak times. A few guests found it lacking in variety and protein options, such as eggs.
In general, the sentiments lean towards positive with many finding the breakfast hearty, generous and well worth it. Complaints mainly center on minor inconsistencies and occasional need for more diverse offerings. Overall, the breakfast at this hotel is a significant draw, impressing with its broad selection and satisfying quality.
Dinner
However, there were recurrent criticisms about the limited variety of food available for dinner. Several guests felt that the buffet lacked diversity and frequently mentioned the desire for more options beyond pizza. The quality of the pizzas themselves also received mixed feedback; while some found them delightful and perfect, others described their experience as below expectations with mentions of the pizzas being reheated or needing more attention to detail.
There were also concerns about the cost with some guests feeling that the limited options did not justify the price. A few noted that the dinner menu was either non-existent or very restricted with alternative dining options being nonexistent during certain times like Saturdays. The lack of a versatile menu and complaints about the restaurant not serving a satisfactory meal were also mentioned.
Overall, while the pizza buffet received praise for its taste and affordability, there is a clear desire for more dining options and improvements in variety and quality to better meet guest expectations.
Rooms
However, some guests have encountered issues with room maintenance, including broken air conditioners, dirty walls and occasional flooding in the bathrooms on higher floors. There are also reports of infrequent room cleaning with some guests finding leftover trash or experiencing a lack of towels and toiletries. Despite these issues, many find the rooms satisfactory for short stays with comfortable beds and modern decor enhancing the overall experience.
Overall, while the B&B HOTEL São Paulo Luz - Centro offers modern, comfortable and aesthetically pleasing rooms, guests should be aware of the compact size and occasional maintenance lapses. The hotel remains a popular, cost-effective option for travelers looking for a clean and contemporary place to stay in São Paulo.
Beds
However, there are a few areas of concern mentioned by some guests. A recurring issue is the softness of the mattresses, which some found excessively soft, leading to discomfort. There were also mentions of dirty or stained bed linens with some guests noting an unpleasant smell and poor maintenance in some rooms. The polyester sheets did not impress some guests, mentioning that they weren't ideal for a comfortable night's sleep. Pillow quality also drew criticism with several guests finding them terrible.
Despite these occasional drawbacks, the overarching sentiment is that B&B HOTEL São Paulo Luz - Centro offers comfortable sleeping arrangements, providing a restful experience for the majority of its visitors. The positive reviews about comfy beds and quality bedding largely outweigh the few negative comments about issues with cleanliness and bed firmness.
Cleanliness
However, there are notable areas where cleanliness did not meet guest expectations. Issues such as stained towels, dirty windows, moldy curtains, dusty floors and uncleaned bathrooms were frequently mentioned. Some guests reported that room cleaning did not occur daily, leaving the rooms unsatisfactory during their stay. Others found specific cleaning-related problems like spider webs, dirty linen and unpleasant smells in their rooms. Problems with room maintenance such as clogged drains, sticky floors and malfunctioning equipment were also highlighted.
Despite these inconsistencies, the attentive staff and general modern appearance of the hotel helped mitigate some negative experiences. In summary, while B&B HOTEL São Paulo Luz - Centro shines in several aspects of cleanliness, there is room for improvement to ensure a consistently clean and comfortable stay for all guests.
Staff
However, the reviews also reflected some consistent issues. Guests mentioned that certain members of the reception staff were unwelcoming, rude and unhelpful with instances of poor customer service and disorganized reception processes. Some staff members were criticized for lacking training and professionalism, failing to communicate effectively and displaying cold or indifferent behavior. Specific incidents, like a receptionist swearing at guests, further marred the overall experience for some travelers.
In summary, while many guests had positive interactions with the staff at this B&B hotel, noting their friendliness and efficiency, there were recurrent issues with reception and service quality that detracted from the guest experience for others.
Wi-Fi
Parking
However, various challenges persist regarding parking at the hotel. Guests frequently mention that parking is a paid service and note that this additional cost was not always clearly communicated beforehand. The parking service is outsourced, meaning the parking lot is not directly controlled by the hotel, leading to some complaints about the inconvenience of transferring to and from the parking site. This separation adds to the complexity and often results in a slower valet service. Several guests also remark on the disorganized nature of the parking area and the inconsistent quality of the service provided.
Some specific issues cited include the small size of the parking area, differential pricing based on parking hours and the extra charges applied even for short durations just before or after the official check-in and check-out times. Additionally, there's an overall sentiment that parking fees could be more flexible and lower.
Despite these drawbacks, the availability of parking, its close proximity and the perceived safety contribute positively to the guests' overall experience at the hotel.
Family
Guests appreciated the mini market and microwave available in the entrance hall, which adds to the convenience for families. The staff is noted to be helpful and friendly, contributing positively to the family experience. Some rooms, particularly the family rooms, are described as large and comfortable, accommodating families better.
However, there are several critiques mentioning that the rooms can be quite tight for larger families. Instances where families had to split up due to insufficient space or the inability to add extra beds indicate that the hotel's layout may be better suited for couples or smaller families rather than those traveling with more children. Adding more entertainment options for children, such as toys and arcade games, has been suggested to enhance the family experience further.
Despite some negative points, it appears that many families enjoy their stay, often returning and considering it a second home. The hotel's peaceful and safe environment is lauded as suitable for family vacations, making it a great choice for those wanting to explore São Paulo with kids.
3 Star
Located conveniently near a metro station, this clean and organized hotel features new and modern facilities. The three-star amenities ensure a comfortable stay with functional and uncluttered accommodations that include essentials such as tables, chairs and mini fridges. The rooms are simple yet effective in fulfilling the requirements of guests, particularly fitting for those on short visits or business trips.
Many guests appreciate the steady improvements in services such as breakfast, although some have noted its limited options. Nonetheless, the hotel excels in providing a practical and straightforward lodging solution, especially impressive for budget-conscious guests exploring São Paulo. With its attractive pricing and strategic downtown location, B&B HOTEL São Paulo Luz - Centro stands out as an excellent choice for those seeking a no-frills, competent three-star hotel experience.
Business
The hotel's facilities are geared towards business needs, including a business center, although it lacks some advanced amenities like a webcam. Guests can benefit from free business services and spaces for meetings, making it a convenient choice for short business stays. Many reviews praise the organization of the hotel and the professionalism of the staff, highlighting the excellent management by Alana.
While the hotel’s simplicity might not accommodate long-term stays or leisure trips extensively, its practicality is a strong point for business travelers. The accommodations are straightforward but functional, delivering a good cost-benefit ratio for those on business trips. The area is safe to navigate with some prudence, just a few blocks from the bustling business zones.
Overall, B&B HOTEL São Paulo Luz - Centro is an efficient base for those traveling for work, providing everything needed for a business-oriented stay without unnecessary frills.
Dog Friendly
No, B&B HOTEL São Paulo Luz - Centro doesn't have any pool.
No, a spa isn't available at B&B HOTEL São Paulo Luz - Centro.
Yes, B&B HOTEL São Paulo Luz - Centro welcomes dogs.
Yes, parking facilities are available at B&B HOTEL São Paulo Luz - Centro.
No, B&B HOTEL São Paulo Luz - Centro doesn't have a gym.
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