ibis Sao Paulo Tatuape
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Summary of reviewsIbis São Paulo Tatuapé offers a well-rounded experience with several notable strengths and a few areas for improvement, making it a solid choice for both tourists and business travelers.
The hotel’s prime location stands out prominently, being just a short walk from Tatuapé subway and bus stations. This makes it exceptionally convenient for exploring São Paulo and accessing key areas like the city center and Guarulhos Airport. Guests benefit from its proximity to shopping malls, bars, restaurants and essential services, all within walking distance. Despite its bustling surroundings, effective noise-proofing ensures a peaceful stay.
The breakfast service receives high praise for its varied and delicious offerings, featuring a range of fruits, breads, cheeses, cold cuts and traditional Brazilian snacks. Guests appreciate the quality of coffee and the organized, pleasant dining environment, although some critiques mention occasional overcrowding and a lack of dietary-specific options.
Dinner options are appreciated for their reasonable prices and tasty dishes. While some guests faced issues with service speed and accuracy, the overall dining experience is satisfying with efforts to improve consistency noted.
Rooms are often described as cozy and clean with modern amenities like air conditioning and hairdryers. While compact, these spaces are well-suited for short stays, though better lighting and larger beds could enhance comfort. Cleanliness is consistently commended with rooms and common areas maintained to high standards.
Staff performance is a highlight with numerous mentions of their friendliness, attentiveness and willingness to assist. Key team members receive frequent praise, contributing significantly to the positive guest experience.
Family-friendly features include amenities for children, such as games, hammocks and a dedicated play area. The hotel makes efforts to accommodate families with small extras like cribs and painting kits, although room size can be a constraint for larger families.
Criticisms mainly revolve around the Wi-Fi service, which many guests find unreliable and slow, particularly on higher floors. Parking also presents challenges with high fees and inefficient management being common complaints.
The hotel offers a reliable three-star experience, benefiting from a practical, hassle-free check-in process and an overall good value proposition, particularly for business travelers. Efficient processes and a quiet environment make it conducive for work, despite occasional issues with Wi-Fi reliability.
In summary, Ibis São Paulo Tatuapé excels in location, cleanliness and staff performance, providing a comfortable stay that meets the needs of a diverse range of guests. Areas for enhancement include Wi-Fi stability, parking service and room lighting, but overall, it remains a commendable choice in São Paulo.
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The hotel’s prime location stands out prominently, being just a short walk from Tatuapé subway and bus stations. This makes it exceptionally convenient for exploring São Paulo and accessing key areas like the city center and Guarulhos Airport. Guests benefit from its proximity to shopping malls, bars, restaurants and essential services, all within walking distance. Despite its bustling surroundings, effective noise-proofing ensures a peaceful stay.
The breakfast service receives high praise for its varied and delicious offerings, featuring a range of fruits, breads, cheeses, cold cuts and traditional Brazilian snacks. Guests appreciate the quality of coffee and the organized, pleasant dining environment, although some critiques mention occasional overcrowding and a lack of dietary-specific options.
Dinner options are appreciated for their reasonable prices and tasty dishes. While some guests faced issues with service speed and accuracy, the overall dining experience is satisfying with efforts to improve consistency noted.
Rooms are often described as cozy and clean with modern amenities like air conditioning and hairdryers. While compact, these spaces are well-suited for short stays, though better lighting and larger beds could enhance comfort. Cleanliness is consistently commended with rooms and common areas maintained to high standards.
Staff performance is a highlight with numerous mentions of their friendliness, attentiveness and willingness to assist. Key team members receive frequent praise, contributing significantly to the positive guest experience.
Family-friendly features include amenities for children, such as games, hammocks and a dedicated play area. The hotel makes efforts to accommodate families with small extras like cribs and painting kits, although room size can be a constraint for larger families.
Criticisms mainly revolve around the Wi-Fi service, which many guests find unreliable and slow, particularly on higher floors. Parking also presents challenges with high fees and inefficient management being common complaints.
The hotel offers a reliable three-star experience, benefiting from a practical, hassle-free check-in process and an overall good value proposition, particularly for business travelers. Efficient processes and a quiet environment make it conducive for work, despite occasional issues with Wi-Fi reliability.
In summary, Ibis São Paulo Tatuapé excels in location, cleanliness and staff performance, providing a comfortable stay that meets the needs of a diverse range of guests. Areas for enhancement include Wi-Fi stability, parking service and room lighting, but overall, it remains a commendable choice in São Paulo.
3-Star Hotel
Located in Tatuape, this hotel provides a practical and budget-friendly option. It offers standard amenities and easy access to local transportation and attractions.
Hotel Taking Steps Towards Sustainability
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Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Ibis Sao Paulo Tatuape boasts an exceptional location highly praised by its guests. Situated just a few meters from Tatuapé subway and bus stations, the hotel offers unparalleled convenience for those relying on public transportation. Guests consistently find it easy to explore the city with the proximity to major roads, making it accessible for Ubers, taxis or direct routes to the city center and Guarulhos Airport. The hotel is strategically placed near Tatuapé Boulevard and Metrô Tatuapé shopping malls, providing ample shopping and dining opportunities, catering to both urgent and leisure needs.
The area is well-served with numerous bars, restaurants and essential services within walking distance. Guests appreciate the ease of access to central activities in São Paulo, making it a prime spot for both tourists and business travelers. Despite being near the subway and train lines, the hotel has effective noise-proof windows, ensuring a peaceful stay. Overall, the location of Ibis Sao Paulo Tatuape fulfills diverse needs, from attending nearby events to enjoying urban amenities, all while offering a balance between accessibility and comfort.
The breakfast experience at ibis Sao Paulo Tatuape has garnered an overall positive reception from guests, highlighted by keywords such as varied, complete, excellent and delicious. Many guests appreciate the diverse array of options including fruits, breads, cheeses, cold cuts and even traditional Brazilian snacks. The quality of coffee, often noted as very good, is also a standout feature. The breakfast environment is described as organized and pleasant and the attentive staff contribute positively to the overall experience.
However, some reviews indicate areas of potential improvement. A recurring theme is the crowded breakfast area which often results in limited seating. There are also mentions of the breakfast not meeting the high standards set by other Ibis locations and some guests found the variety lacking, especially for those with specific dietary needs such as gluten-free options. Complaints about the cost of breakfast are noted with several guests feeling that it should be included in the room rate considering the price charged.
Despite these critiques, the consensus leans on the favorable side with repeated praises for the well-served, diverse and high-quality breakfast offered at the hotel.
The reviews for dinner at ibis Sao Paulo Tatuape present a mix of experiences. On the positive side, many guests appreciated the reasonable prices and found the food very tasty. The restaurant is praised for offering excellent dinner options with some meals described as wonderful and of good quality. The simple, delicious options at a fair price are also highlighted, as are the great bar service and a cool integrated customer space. However, there are notable criticisms from some guests. Several mentioned issues with slow service and incomplete or incorrect orders. The limited dinner menu and occasional undercooked meats were also points of dissatisfaction. Despite these flaws, many reviewers still enjoyed their meals, suggesting room for improvement in consistency and service quality.
The rooms at ibis São Paulo Tatuapé have elicited a variety of responses from guests. Despite their compact size, many found the accommodations to be comfortable and well-organized with modern amenities such as air conditioning, hair dryers and conveniently placed outlets. The beds and bathrooms generally receive favorable comments for comfort. Cleanliness stands out as a consistent strong point, contributing to an overall sense of pleasant and functional decor.
However, several guests noted that the rooms tend to be on the smaller side, even by Ibis standards, which can be a tight fit especially for families or guests with extended stays. Poor lighting in the rooms is another common critique with many guests finding them too dim. Some issues with room cleanliness and maintenance, such as occasional unpleasant odors and inconsistent daily cleaning services, were also mentioned.
While noise from adjacent rooms and corridors can be disruptive, the soundproofing within rooms has been praised for providing a quiet environment. The thoughtful layout and inclusion of necessary amenities like modern showers and comfy beds do add to the convenience and comfort.
In summary, while compact and sometimes lacking in brightness, the rooms at ibis São Paulo Tatuapé are generally viewed as clean, cozy and comfortable, well-suited for short stays and those traveling on a budget.
At ibis São Paulo Tatuape, guests overwhelmingly praise the comfort of the beds, frequently describing them as very comfortable with soft and clean bed linens adding to an inviting sleep experience. Many reviewers specifically highlight the comfort of double beds and appreciate the quality of the pillows and duvets. However, there are mixed feelings about the size of the beds with numerous mentions of them being too small, particularly for children or taller individuals and issues with sofa beds being undersized and uncomfortable. Despite these size concerns, guests often found the beds and bedding to offer a good night's sleep, although some encountered problems with noise and firmness. Overall, while comfort is generally well-regarded, improvements could be made to accommodate various guest needs better.
At ibis Sao Paulo Tatuape, cleanliness is widely praised by guests, contributing to a pleasant and comfortable stay. Reviewers often highlight the hotel's very clean rooms and well-organized spaces. Common areas are generally kept spotless and the hygiene standards are considered impeccable. The cleaning staff receives frequent commendations for their helpfulness and diligence. Additionally, sheets are noted to be fragrant and frequently changed and amenities are kept tidy and in order.
However, some feedback indicates inconsistencies, particularly with the bathrooms and hallways. There are isolated mentions of dirty towels, empty shampoo dispensers, hairs and dusty floors. On a few occasions, guests reported that room cleaning only occurred every three days, contributing to dissatisfaction.
Despite these occasional drawbacks, the overall ambiance is described as clean, comfortable and well-maintained, providing a relaxing environment that meets the expectations of most visitors.
The staff at ibis Sao Paulo Tatuape leave a strong impression with numerous reviews highlighting their friendly, attentive and polite nature. Guests frequently commend the excellent service, noting how employees are always ready to assist and resolve any issues promptly. Key members like Kelly, Nadia, Rodrigo, Amanda and Leandro are often mentioned for their exceptional attention to guests' needs.
Despite isolated incidents of less positive experiences, the prevailing sentiment is one of high praise. The reception team is generally described as welcoming and efficient, while the restaurant staff receive accolades for their wonderful service. Notably, the overall kindness and courtesy of the employees stand out, reflecting the hotel’s commitment to providing a hospitable environment. The efficient and well-coordinated customer service philosophy further enhances guests' stay, making it clear that the staff’s professionalism and readiness to help significantly contribute to the positive experiences of visitors.
Ibis São Paulo Tatuapé faces considerable challenges with its Wi-Fi service, based on guest reviews. Many visitors encountered frequent disconnections and unstable connections, particularly in their rooms. Several guests reported that the Wi-Fi either did not work at all or was exceptionally slow, making it difficult to work or browse the internet efficiently. The problem appeared to be more pronounced on higher floors with significant issues noted on the 11th floor. Despite some instances where the Wi-Fi worked well for a brief period, overall, the internet service was described as weak, unreliable and in need of substantial improvement.
Parking at 'ibis Sao Paulo Tatuape' presents mixed experiences for its guests. While some guests find the parking service decent, several others highlight concerns. A recurring issue among reviews is that the parking is outsourced and requires a separate fee, which many find excessively high. This added expense isn’t clearly communicated upfront, leading to surprise charges that dampen the overall experience.
Guests mention delays in car retrieval with some waiting over 30 minutes and noting poor management. The valet service also received criticism for its efficiency and handling, including instances of cars being parked crookedly or left with minimal security features. The process of accessing the parking area is seen as cumbersome, requiring prior authorization for elevator use, which adds to guest frustration.
Overall, while parking is available, guests suggest improvements in management, transparency in charges and better service quality to enhance their stay experience.
The 'ibis Sao Paulo Tatuape' offers a variety of family-friendly amenities that cater well to children and families. The hotel features an excellent ground floor space with hammocks and games which were particularly loved by the kids. There is a dedicated room for kids' games and a relaxing area. The lobby also provides good entertainment options with a range of games. Staff, especially Nadia, is noted for being very attentive to requests related to children's activities and overall, the hotel staff are praised as amazing, making family stays comfortable.
The family-friendly environment is highlighted as perfect for a weekend family stay. Numerous positive remarks point to the hotel's welcoming attitude toward children and groups with the availability of small extras like cribs and painting kits for younger guests. Additionally, families find the hotel peaceful and conducive to a pleasant stay.
Accommodation-wise, while the hotel offers rooms that can comfortably host 2 adults and 1 child, the extra beds may not be suitable for older children as the sofa bed is noted to be small and uncomfortable for an 8-year-old. Some guests mentioned challenges with room size when traveling with multiple children and there were instances where families needed to book two rooms due to space constraints.
Overall, the 'ibis Sao Paulo Tatuape' is highly appreciated for its family-oriented approach, despite some logistical issues with room allocations and the occasional need to use stairs or deal with crowded areas during peak times.
The ibis Sao Paulo Tatuape stands as a reliable option for those seeking a standard three-star experience. Guests highlight its practicality and suitability for business trips, praising its cost-benefit ratio despite some mixed feelings. The hotel overall meets the expectations of a three-star establishment with clean and comfortable rooms that adhere to the recognizable Ibis standard.
Reviewers frequently mention the practicality and hassle-free check-in process, making it a convenient choice. However, some note that the room layout can be peculiar, possibly due to accessibility features. The price point is a recurring topic with some feeling it could be more competitive, especially as room service is unavailable and the cleaning schedule has been adjusted to every three days due to COVID-19.
Breakfast receives generally positive feedback though there are calls for more variety, particularly for vegan and vegetarian options. While the empty minibar is mentioned as a downside, the overall service quality is deemed satisfactory for the category.
Ibis Sao Paulo Tatuape emerges as a straightforward option that delivers on its promises with a few areas that could benefit from enhancement to improve its value proposition further.
Ibis São Paulo Tatuapé stands out as an excellent choice for business travelers, offering a perfect blend of convenience and practicality. Its strategic location is particularly advantageous for those attending events at Corinthians Club or requiring easy access to business meeting venues. The hotel provides a quiet, peaceful environment, conducive to both restful stays and focused work sessions. Rooms are clean and organized, although some guests mentioned they could benefit from better lighting and an additional mirror on the vanity.
Check-in and check-out processes are notably quick and hassle-free, adding to the overall efficiency that business professionals appreciate. Wi-Fi access codes are provided for business use, although the internet signal was noted to be unreliable at times, which could interrupt business activities. The hotel premises cater to business needs with available spaces for meetings and events, balancing comfort with functionality.
Centralized cleaning services, professionalism of the team and general convenience in service contribute to a seamless business travel experience. While there is no room service and only one ironing room, the hotel compensates by allowing early check-in when possible and providing essential amenities at an economical cost, important for budget-conscious travelers.
Ideal for short stays or those en route to the airport, Ibis São Paulo Tatuapé meets the core requirements for business professionals, offering a pragmatic, accommodating environment to support their work needs effectively.
The Ibis Sao Paulo Tatuape has garnered mixed reviews regarding accessibility for guests with disabilities. Many guests appreciated the effort put into making the hotel accessibility-friendly with accessible rooms that feature good room layout and bathrooms equipped with strong water pressure. The ground floor restaurant and accommodating staff who assist with bags and other needs were also positives, particularly for guests with disabilities.
However, there were some notable areas for improvement. The allocation of rooms for disabled guests was inconsistent with some being placed in rooms located far from the elevators and in noisy areas facing train tracks. Additionally, some accessible rooms featured low sinks and beds, which were considered manageable but not ideal. There were also mentions of a need for clearer information and some basic logistical improvements such as providing meals like coffee.
Overall, while the hotel shows a commitment to accessibility with various features and helpful staff, there are specific areas that require attention to fully meet the needs of guests with disabilities.
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Location
The area is well-served with numerous bars, restaurants and essential services within walking distance. Guests appreciate the ease of access to central activities in São Paulo, making it a prime spot for both tourists and business travelers. Despite being near the subway and train lines, the hotel has effective noise-proof windows, ensuring a peaceful stay. Overall, the location of Ibis Sao Paulo Tatuape fulfills diverse needs, from attending nearby events to enjoying urban amenities, all while offering a balance between accessibility and comfort.
Breakfast
However, some reviews indicate areas of potential improvement. A recurring theme is the crowded breakfast area which often results in limited seating. There are also mentions of the breakfast not meeting the high standards set by other Ibis locations and some guests found the variety lacking, especially for those with specific dietary needs such as gluten-free options. Complaints about the cost of breakfast are noted with several guests feeling that it should be included in the room rate considering the price charged.
Despite these critiques, the consensus leans on the favorable side with repeated praises for the well-served, diverse and high-quality breakfast offered at the hotel.
Dinner
Rooms
However, several guests noted that the rooms tend to be on the smaller side, even by Ibis standards, which can be a tight fit especially for families or guests with extended stays. Poor lighting in the rooms is another common critique with many guests finding them too dim. Some issues with room cleanliness and maintenance, such as occasional unpleasant odors and inconsistent daily cleaning services, were also mentioned.
While noise from adjacent rooms and corridors can be disruptive, the soundproofing within rooms has been praised for providing a quiet environment. The thoughtful layout and inclusion of necessary amenities like modern showers and comfy beds do add to the convenience and comfort.
In summary, while compact and sometimes lacking in brightness, the rooms at ibis São Paulo Tatuapé are generally viewed as clean, cozy and comfortable, well-suited for short stays and those traveling on a budget.
Beds
Cleanliness
However, some feedback indicates inconsistencies, particularly with the bathrooms and hallways. There are isolated mentions of dirty towels, empty shampoo dispensers, hairs and dusty floors. On a few occasions, guests reported that room cleaning only occurred every three days, contributing to dissatisfaction.
Despite these occasional drawbacks, the overall ambiance is described as clean, comfortable and well-maintained, providing a relaxing environment that meets the expectations of most visitors.
Staff
Despite isolated incidents of less positive experiences, the prevailing sentiment is one of high praise. The reception team is generally described as welcoming and efficient, while the restaurant staff receive accolades for their wonderful service. Notably, the overall kindness and courtesy of the employees stand out, reflecting the hotel’s commitment to providing a hospitable environment. The efficient and well-coordinated customer service philosophy further enhances guests' stay, making it clear that the staff’s professionalism and readiness to help significantly contribute to the positive experiences of visitors.
Wi-Fi
Parking
Guests mention delays in car retrieval with some waiting over 30 minutes and noting poor management. The valet service also received criticism for its efficiency and handling, including instances of cars being parked crookedly or left with minimal security features. The process of accessing the parking area is seen as cumbersome, requiring prior authorization for elevator use, which adds to guest frustration.
Overall, while parking is available, guests suggest improvements in management, transparency in charges and better service quality to enhance their stay experience.
Family
The family-friendly environment is highlighted as perfect for a weekend family stay. Numerous positive remarks point to the hotel's welcoming attitude toward children and groups with the availability of small extras like cribs and painting kits for younger guests. Additionally, families find the hotel peaceful and conducive to a pleasant stay.
Accommodation-wise, while the hotel offers rooms that can comfortably host 2 adults and 1 child, the extra beds may not be suitable for older children as the sofa bed is noted to be small and uncomfortable for an 8-year-old. Some guests mentioned challenges with room size when traveling with multiple children and there were instances where families needed to book two rooms due to space constraints.
Overall, the 'ibis Sao Paulo Tatuape' is highly appreciated for its family-oriented approach, despite some logistical issues with room allocations and the occasional need to use stairs or deal with crowded areas during peak times.
3 Star
Reviewers frequently mention the practicality and hassle-free check-in process, making it a convenient choice. However, some note that the room layout can be peculiar, possibly due to accessibility features. The price point is a recurring topic with some feeling it could be more competitive, especially as room service is unavailable and the cleaning schedule has been adjusted to every three days due to COVID-19.
Breakfast receives generally positive feedback though there are calls for more variety, particularly for vegan and vegetarian options. While the empty minibar is mentioned as a downside, the overall service quality is deemed satisfactory for the category.
Ibis Sao Paulo Tatuape emerges as a straightforward option that delivers on its promises with a few areas that could benefit from enhancement to improve its value proposition further.
Business
Check-in and check-out processes are notably quick and hassle-free, adding to the overall efficiency that business professionals appreciate. Wi-Fi access codes are provided for business use, although the internet signal was noted to be unreliable at times, which could interrupt business activities. The hotel premises cater to business needs with available spaces for meetings and events, balancing comfort with functionality.
Centralized cleaning services, professionalism of the team and general convenience in service contribute to a seamless business travel experience. While there is no room service and only one ironing room, the hotel compensates by allowing early check-in when possible and providing essential amenities at an economical cost, important for budget-conscious travelers.
Ideal for short stays or those en route to the airport, Ibis São Paulo Tatuapé meets the core requirements for business professionals, offering a pragmatic, accommodating environment to support their work needs effectively.
Accessible
However, there were some notable areas for improvement. The allocation of rooms for disabled guests was inconsistent with some being placed in rooms located far from the elevators and in noisy areas facing train tracks. Additionally, some accessible rooms featured low sinks and beds, which were considered manageable but not ideal. There were also mentions of a need for clearer information and some basic logistical improvements such as providing meals like coffee.
Overall, while the hotel shows a commitment to accessibility with various features and helpful staff, there are specific areas that require attention to fully meet the needs of guests with disabilities.
No, ibis Sao Paulo Tatuape doesn't have any pool.
No, a spa isn't available at ibis Sao Paulo Tatuape.
Yes, ibis Sao Paulo Tatuape welcomes dogs.
Yes, parking facilities are available at ibis Sao Paulo Tatuape.
No, ibis Sao Paulo Tatuape doesn't have a gym.
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