Transamerica Executive Nova Paulista

Sao Paulo -23.58569700, -46.63603500 , Rua Vergueiro, 2740 (Show on Map)
8.0
Very Good


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Summary of reviewsTransamerica Executive Nova Paulista enjoys a coveted location, providing guests easy access to important venues such as Avenida Paulista and Ibirapuera Park, along with dining, shopping, and transportation options. The area is noted for its safety and quiet atmosphere, complemented by attentive and friendly staff, which adds significant value to every stay. Although minor maintenance issues occasionally arise, the cost-benefit ratio is considered satisfactory, particularly for short visits or business trips.

Breakfast at the hotel generally garners positive feedback for its quality and variety, with guests enjoying a range of delicious and filling options. While there are suggestions to improve item replenishment and include more dietary alternatives, the experience is largely favorable, especially with well-maintained facilities enhancing the morning routine.

Rooms are appreciated for their spaciousness and comfort, equipped with essentials like ironing facilities and coffee makers. Large and comfortable beds add to the restful atmosphere, as do spacious bathrooms with strong showers and ample hot water. Despite favorable comments about the location and hospitable staff, some guests mention room upkeep issues, outdated decor, and occasional maintenance problems, indicating a potential for further enhancements.

Cleanliness is a strong point for the hotel, with rooms and common areas typically described as tidy and hygienic. However, some consistencies in cleaning routines, particularly in bathrooms, could be improved to address issues like mold and outdated facilities.

Staff receives high praise for their exceptional service, being described as polite, helpful, and proactive, significantly enhancing the overall guest experience. Specific staff members such as Diogo and Priscila are noted for their skillful service, contributing to the hotel's favorable environment.

Free Wi-Fi service presents challenges, with most guests experiencing slow and unstable connectivity in rooms. Although better signals are found in public areas, many guests have resorted to personal data plans for reliable access, posing an inconvenience, especially for business travelers.

The gym facilities receive mixed reviews due to their small size and occasional maintenance issues. Despite some improvements with modern equipment, guests feel the gym's condition does not reflect the hotel's caliber.

The pool area provides a clean and comfortable space, despite comments about the water temperature and shaded setting. Many guests appreciate this amenity, adding enjoyment and relaxation to the hotel experience.

Parking is seen as convenient, with covered spaces underneath the hotel. Although some guests find the fee unexpectedly high and encounter occasional service delays at peak times, the quality and location of parking are generally appreciated.

Families find the hotel accommodating, with spacious rooms and services catered to children and pets. While the pet-friendly policy and staff empathy towards wheelchair users are highlights, some aspects such as room refurbishment and access issues require attention.

Beds receive accolades for comfort and quality, significantly contributing to guests' restful experiences. Despite occasional critiques of pillow comfort, the overall feedback is positive, enhancing the stay. Overall, Transamerica Executive Nova Paulista offers a range of amenities and a great location, with consistently attentive staff making a meaningful impact on guest satisfaction. While there are areas for improvement, the hotel remains a strong contender for those seeking convenience and comfort.
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Categories
Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Superior Double Room This air-conditioned room offers free internet access and contains a stocked minibar, a safe and a private bathroom. Wi-Fi is available.

Deluxe Double Room Located on a higher floor, this air-conditioned room offers free internet access and contains a stocked minibar, an electronic safe and a private bathroom.

Deluxe Twin Room Located on a higher floor, this air-conditioned room offers free internet access and contains a stocked minibar, an electronic safe and a private bathroom.

Superior Twin Room This air-conditioned room offers free internet access and contains a stocked minibar, a cable TV, safe and a private bathroom. Wi-Fi is available.

Family Room This family room has air conditioning, minibar and electric kettle. The private bathroom comes with a shower and a hairdryer. Please note that 3rd guest will be accommodated in a 90-centimeter wide extra bed.

Twin Room - Disability Access Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

Double Room - Disability Access Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Superior Triple Room The triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The triple room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Superior Triple Room The triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

Guest Reviews
8.0
Very Good
Location
Transamerica Executive Nova Paulista is praised primarily for its outstanding location, a standout feature consistently noted by guests. Situated in a strategic area, the hotel provides convenient access to two subway stations, making it ideal for travelers who rely on public transportation. It's just a short distance away from key attractions like Avenida Paulista and Ibirapuera Park, placing guests within easy reach of a variety of dining options, shopping facilities, pharmacies, and supermarkets. Moreover, the neighborhood is described as safe and quiet, contributing to a comfortable and secure stay. The excellent location is complemented by attentive and friendly staff, adding further value to the overall experience. Despite some minor drawbacks, such as occasional maintenance issues, guests find the cost-benefit ratio to be satisfactory, particularly for short stays or business trips.

Breakfast
At Transamerica Executive Nova Paulista, breakfast reviews present a mixed but predominantly positive picture. Guests appreciate the quality of the breakfast, often describing it as very good or excellent and noting the variety and completeness of the offerings, which include items like scrambled eggs, breads, cold cuts, fruits, and pastries. The breakfast is widely regarded as tasty and filling, with many praising the attentive staff in the restaurant. However, some reviewers point out areas where improvements could be made, such as better management of item replenishment and greater variety, especially to accommodate dietary restrictions like gluten-free and vegetarian options.

Despite some remarks about the limited choice and repetition in the menu, others highlight the satisfactory experience, focusing on essential items being well met. A few guests feel the breakfast sometimes doesn't quite match the hotel's perceived standard or the price of the room. The service sometimes struggles with crowd management and maintaining cleanliness, particularly during busy periods.

Overall, the breakfast experience at Transamerica Executive Nova Paulista remains largely positive, with many visitors expressing satisfaction with the variety and freshness while acknowledging occasional shortcomings in variety and service speed. The location, coupled with well-maintained facilities, further enhances the appeal of starting the day at this hotel.

Dinner
Guests at Transamerica Executive Nova Paulista find the availability of dinner convenient, particularly for those traveling by car. The menu offers good food, including options like a clay oven pizza, and dinner is priced at 55 reais per person. However, some guests note room for improvement, particularly as the kitchen can be slow, with dishes like hot sandwiches and fries arriving lukewarm. Furthermore, the restaurant management has changed, leading to a decline in the quality of certain breakfast items. Guests have also experienced limited menu options, and there's no buffet dinner service, reducing variety. Despite these issues, the dinner service remains a beneficial option for visitors staying overnight.

Rooms
Transamerica Executive Nova Paulista receives mixed reviews from its guests regarding the quality and features of its rooms. On the positive side, many guests appreciate the size of the rooms, noting them as spacious and comfortable. A consistent highlight is the cleanliness and functionality of the accommodation. Rooms feature essentials like ironing facilities and coffee makers, contributing to a practical stay experience. The beds are frequently described as large and super-comfortable, providing a good night's sleep. Bathrooms also are spacious, often well-equipped with strong showers and plenty of hot water.

In terms of location, the hotel is favorably situated, making it convenient for guests interested in exploring the nearby areas or accessing public transport. The staff's hospitality is often praised, with many guests noting the attentive service that enhances their overall experience.

However, there are some less favorable comments focusing on issues such as outdated decor, lack of blackout or soundproofing, and occasional maintenance problems like showers leaking or furniture needing repairs. Some guests find the lighting insufficient for work purposes, and there are occasional noise complaints. Although breakfast generally receives positive remarks, there is inconsistency about whether it is included or charged separately.

In summary, while the rooms at Transamerica Executive Nova Paulista offer spaciousness and comfort, guests do experience some room upkeep issues and varying conditions, suggesting that updates and improvements could further enhance the experience.

Beds
At Transamerica Executive Nova Paulista, guests frequently highlight the comfort and quality of the beds, noting them as a standout feature of their stay. The beds are often described as comfortable, with some mentioning their spaciousness and firm yet satisfying mattresses. Guests appreciate the large, clean rooms, noting that the beds contribute significantly to a restful night's sleep. Bedding and bath linens are also commended for their quality, contributing to an overall cozy and inviting atmosphere. However, some reviews point out inconsistencies with the pillows, which are often described as less comfortable. Despite these minor drawbacks, the hotel’s beds generally receive positive remarks, enhancing the overall guest experience.

Cleanliness
The reviews on the cleanliness of the Transamerica Executive Nova Paulista present a mixed yet insightful picture. Positively, many guests highlight the hotel as a clean and organized space, often emphasizing the cleanliness of the rooms and common areas as a strong point. Words like impeccable and exceptional are frequently associated with the hygiene standards, particularly of the hotel as a whole. Rooms are generally described as tidy, with clean sheets and towels contributing to a comfortable stay.

However, the feedback also points to areas needing improvement, particularly regarding bathroom cleanliness. Several reviewers noted issues such as mold on tiles, stained toilet seats, and inadequately cleaned showers. The inconsistency in cleaning routines suggests a lack of attention to detail, with some guests finding dust, hairs, and even forgotten items from previous guests upon arrival. Additionally, there were complaints about outdated bathroom facilities and occasional cleaning oversights, like wet floors or dirty rugs.

While the staff is often praised for their friendliness and helpfulness, the reviews suggest that enhancing the consistency and thoroughness of cleaning could significantly improve the guest experience. Overall, with its excellent location and generally satisfactory level of cleanliness, the hotel holds potential for a more consistently positive reputation by addressing these specific areas of concern.

Staff
The staff at Transamerica Executive Nova Paulista consistently receive high praise for their exceptional service. Described as extremely polite, helpful, and attentive, the team consistently goes above and beyond to ensure a welcoming and accommodating experience for guests. The hotel's employees are noted for their friendliness, professionalism, and willingness to solve any issues that arise, with many guests appreciating the cordial and proactive nature of the reception and restaurant staff. Special mentions are frequently made of individuals like Diogo and Priscila, who provide skillful and resourceful service. Although there were occasional minor setbacks, such as a receptionist's lack of familiarity with payment procedures, the overall impression is that the staff's friendliness and dedication significantly enhance guests' stays. The positive interactions with staff members, coupled with the hotel's convenient location and comfortable amenities, create a favorable environment for visitors. Overall, the consistently attentive and kind team makes a meaningful impact and contributes greatly to the hotel's reputation for excellent service.

Wi-Fi
Nestled in the vibrant area of Nova Paulista, the Transamerica Executive Nova Paulista provides guests with a contemporary stay but encounters some challenges with its Wi-Fi service. While there are some positive mentions of good and fast internet connectivity, these seem to be exceptions rather than the norm. Most guests have expressed concerns over the slow and unstable Wi-Fi signal, particularly within the rooms. Some have resorted to using their own data plans due to frequent disconnections or weak signals. The Wi-Fi is reportedly better in public areas such as the ground floor, although it's only complimentary for limited periods. This seems to pose a particular inconvenience for travelers on business needing reliable internet access. In essence, while the hotel may offer stylish accommodations and other amenities, potential guests might want to be prepared for potential internet connectivity issues or consider alternatives for their online needs.

Gym
Transamerica Executive Nova Paulista offers several amenities that guests appreciate, including comfortable apartments, a functional restaurant, and convenient access to nearby markets and a pharmacy. The hotel boasts good infrastructure with facilities such as a gym, pool, and garage. However, guests have consistently noted that the gym falls short of expectations. It is often described as small, cluttered, and not well-maintained, with equipment frequently out of order or subjected to renovations without prior notice. Some guests felt the size and condition of the gym seemed mismatched for a hotel of this caliber. Despite this, there are positive remarks about the gym's cleanliness and the availability of modern equipment, indicating some improvements have been made. While the gym does not live up to everybody's expectations, the comfortable program offered at this hotel extends beyond just fitness amenities.

Pool
The Transamerica Executive Nova Paulista offers an inviting pool area to hotel guests. While some guests have commented that the pool was cold, others found the pool to be a nice and appealing feature of the hotel. The pool area stands out for its cleanliness, leaving a positive impression on visitors. Additionally, the pool is noted for its good size, allowing guests to enjoy a comfortable swim, and adding to the overall amenities provided by the hotel. Though there were mentions of the pool being in the shade and suggestions that heating would improve the experience, many guests appreciated the presence of this facility as part of their stay, contributing to an enjoyable hotel visit complemented by a wonderful breakfast.

Parking
Guests of Transamerica Executive Nova Paulista frequently mention the presence of on-site covered parking, which is appreciated for its easy access and convenient location underneath the hotel. The parking service generally receives positive remarks for its quality, though some guests note that there is an additional charge, with rates varying around 28 to 30 reais per day. This cost is often discussed as unexpectedly high or separate from other hotel charges.

While some guests have enjoyed a very good parking experience, others faced issues due to a limited number of spots compared to rooms available, resulting in inconvenience in some instances. A few reviews mention challenges with the efficiency of the service, as only one attendant was available during peak times, leading to delays.

Overall, the parking service is seen as satisfactory by guests who appreciate its convenience, although the additional fee and occasional service bottlenecks highlight areas for potential improvement.

Family
Transamerica Executive Nova Paulista offers a welcoming environment for families traveling with children, accommodating with cribs and spacious rooms suitable for three people. Families can enjoy well-presented breakfasts tailored to their needs, which is ideal for groups with kids. The hotel's pet-friendly policy is a highlight, as it provides kits for animals, allowing families to bring their furry companions along. Staff members demonstrate empathy and helpfulness, particularly towards wheelchair users, enhancing the overall family experience.

However, there are a few challenges to note. Although the hotel does its best to accommodate families, some areas need improvement. The family rooms are somewhat worn down, hinting that the interiors may benefit from refurbishment. Additionally, access to the pool can be difficult with children, elderly, or disabled individuals, posing a barrier for some guests. There was a reported issue with check-in flexibility, where early arrivals faced resistance unless willing to pay extra, which might be inconvenient for families.

Overall, the hotel proves to be an excellent choice for those traveling with children who can make use of its amenities and family-oriented services.

4 Star
Transamerica Executive Nova Paulista offers a mixed experience for travelers. Situated in an excellent location, which guests have praised for its convenience, the hotel benefits from a clean and organized environment. Its structure is of good quality, and the presence of an onsite restaurant adds convenience, providing a good breakfast and excellent coffee as highlighted by guests.

Despite these positive aspects, the hotel's four-star rating has been questioned by some, who suggest it may not fully meet expectations associated with this category. While some reviewers have found the hotel to be a great option for its category and appreciate the cost-benefit ratio, others have mentioned issues that need addressing. There are concerns regarding amenities such as bedding, air conditioning functionality, and the provision of toilet paper. Some guests have also noted disorganized service at dinner and expressed the need for a complete revamp of the team and management.

Overall, despite certain drawbacks, the polite and helpful staff contribute positively to the guest experience, and when compared with accommodations in a similar price range, Transamerica Executive Nova Paulista seems to offer reasonable value for money.


Yes, Transamerica Executive Nova Paulista has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Transamerica Executive Nova Paulista.

Yes, Transamerica Executive Nova Paulista welcomes dogs.

Yes, parking facilities are available at Transamerica Executive Nova Paulista.

Yes, Transamerica Executive Nova Paulista has a gym.

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