Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviews'ibis São Paulo Ibirapuera' stands out as a favorable choice for travelers due to its excellent location in the vibrant heart of São Paulo. Conveniently situated near Ibirapuera Park, the hotel offers easy access to various shops, restaurants and transportation options, including a bus stop right in front of the hotel and proximity to Congonhas Airport. This strategic location is ideal for both business travelers and tourists, offering a safe and tranquil environment along with a good cost-benefit ratio.
Guests particularly commend the cleanliness and comfort of the hotel. Rooms are generally clean, functional and equipped with comfortable beds and strong showers. While some reviews note the rooms can be small and occasionally noisy, the overall feedback highlights a cozy and well-maintained ambiance. The friendly and attentive staff receive frequent praise for their helpfulness and warm service, contributing to a positive and welcoming atmosphere throughout the hotel.
The breakfast experience receives mixed feedback; many guests enjoy the variety and freshness of the offerings, including fruits, breads and plant-based milks. However, some guests find the breakfast to be basic and overpriced with issues in food replenishment and organization during busy times. Dinner also sees mixed reviews with positive remarks about the tasty food, especially the pizza and a satisfactory bar service open 24 hours. Criticisms include limited menu options, high prices and occasional service inefficiencies.
WiFi is another aspect with varied reviews. While some guests find it satisfactory for work purposes, others report frequent connectivity issues and instability, indicating room for improvement in this area.
In terms of business travel, the hotel is appreciated for its good value, strategic location and efficient service. Although it lacks some advanced business center features, the provision of a coworking space is a notable advantage. The hotel's accessible facilities are generally well-received, although some areas could benefit from enhancements for better accommodation of guests with disabilities.
Overall, ibis São Paulo Ibirapuera is recommended for its great location, clean and comfortable rooms, friendly staff and reasonable value for money. It is a solid option for both short leisure stays and business trips, offering a straightforward, no-frills lodging experience that meets the expectations of budget-conscious travelers. Show more
Read review summaries for all categories
Categories
3-Star Hotel
Located near Ibirapuera Park, this hotel offers convenient access to the park and surrounding areas. It provides comfortable accommodations and essential amenities.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Standard Double RoomThe double room provides a safe deposit box, parquet floors, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Standard Double Room with SofaThis double room features a soundproofing and air conditioning.
Please note that the sofa bed only bears children until 11 years old.
Standard Twin RoomThe double room offers a safe deposit box, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 2 beds.
Double Room - Disability AccessThe double room provides a safe deposit box, parquet floors, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Located in the vibrant heart of São Paulo, 'ibis São Paulo Ibirapuera' consistently garners accolades for its prime location. Situated near the serene Ibirapuera Park, the hotel places guests within walking distance of a variety of shops, restaurants and essential services. This strategic spot offers easy access to key neighborhoods, making it ideal for both business travelers and tourists. Many reviews highlight the convenience of nearby transportation options, including a bus stop right in front of the hotel and proximity to Congonhas Airport.
Visitors appreciate the safety and tranquility of the surrounding area, which enhances the overall appeal of the hotel. The central location is perfect for exploring downtown São Paulo and attending local events, making it an ideal choice for attendees of nearby conferences and events. Guests are particularly pleased with the cost-benefit ratio, noting that the hotel's affordability does not compromise the quality of service or comfort. Many reviews praise the clean and well-maintained facilities, as well as the attentive and helpful staff, which contribute to a pleasant stay.
In summary, 'ibis São Paulo Ibirapuera' offers a winning combination of a central, convenient location and excellent service, making it a preferred choice for many visitors to São Paulo.
Breakfast
The breakfast experience at ibis Sao Paulo Ibirapuera draws a mixed bag of reviews from guests. On the positive side, many guests appreciated the "varied" and "rich" breakfast options, highlighting the "plentiful" and "fresh" products available, including "fruits, breads and plant-based milks." Some guests praised the "tasty" coffee and the "ample breakfast service," which included highlights like live music on certain days and extended hours from 6 a.m. to 12 p.m.
However, there are notable areas of dissatisfaction. Multiple reviews reported that the breakfast was "disappointing" or "very basic," often indicating that it did not live up to the standard expected from the Ibis brand. Complaints also included issues such as "dry bread," "cold eggs," and fruit that ranged from "over-ripe" to "unripe." Several guests mentioned the "high price" of the breakfast, feeling it was "too expensive" for the limited quality and variety offered.
A common concern was about the "organization" and "replenishment" of food items with some guests noting that dishes ran out and were not restocked in a timely manner, leading to long "queues" and a struggle to find seating. The cleanliness of utensils and tables during busy breakfast hours also came under scrutiny.
In terms of service, while some guests appreciated the helpful staff, others found the service slow or unfriendly, particularly during check-in and breakfast. The breakfast experience could certainly benefit from more attention to variety, quality and better management to enhance guest satisfaction.
Dinner
The dinner experience at ibis Sao Paulo Ibirapuera receives mixed reviews from guests. Many praises highlight the great taste of the food, especially applauding the pizza, which is frequently noted as very good. Positive remarks also mention well-prepared and seasoned dishes and some guests found the dinner to be of excellent value with fair prices. The bar service is appreciated, described as very good with a nice selection of drinks and it remains open 24 hours.
However, several guests express concerns regarding the limited dinner options, high prices relative to the portions and occasional inconsistency in quality. Service at the restaurant has been described as disorganized with some staff lacking proper training and politeness. Complaints about the food include descriptions of it being flavorless, cold and simplistic for the price. Additionally, there have been issues with the restaurant's availability with it being closed or having no cook on some nights, forcing guests to rely on less appealing ready-made snacks from the bar.
Overall, while the hotel’s dinner offerings receive commendations for taste and value from some, there is room for improvement in variety, service efficiency and consistent quality.
Rooms
The rooms at ibis Sao Paulo Ibirapuera receive mixed reviews with many guests appreciating the cleanliness and comfort of the accommodations, though numerous comments point to the compact size of the rooms which can sometimes lead to a cramped feeling. Many guests have highlighted that the beds are comfortable and the showers are strong and hot. The rooms are often found to be clean and well-maintained, aligning with the standard expectations of the Ibis brand.
However, several reviews mention issues with lighting and space with some rooms being described as poorly lit and too small, especially for families or those staying for longer durations. Noise can also be a problem, particularly in rooms facing Avenida Santo Amaro. The lack of storage space such as closets and issues like non-functional Wi-Fi, defective electronic locks and occasional unpleasant smells have been noted.
On the positive side, the rooms are described as cozy and functional with good air conditioning and a clean environment, making them suitable for short stays or solo travelers. The bathrooms are generally praised for their size and effective showers, although some reports mention the need for renovations and maintenance.
In conclusion, ibis Sao Paulo Ibirapuera appears to be a viable choice for travelers looking for basic, clean and convenient accommodations, as long as they are aware of the limited space and occasional noise. The hotel's great location and friendly service add to its appeal, despite the small and sometimes dark room conditions.
Beds
'ibis São Paulo Ibirapuera' has earned mixed reviews concerning its beds. On a positive note, many have praised the beds for being comfortable with soft bedding sets and cozy blankets contributing to a good night's sleep. The rooms are noted to be clean and comfortable, further enhancing the overall experience. Guests have also appreciated the good quality mattresses and found the beds generally suitable for a restful stay.
However, some guests have reported issues such as uncomfortable, hard or old mattresses and bed linen that is too small and comes loose easily. There are also mentions of auxiliary beds being of poor quality and uncomfortable. Pillows were another frequent point of concern with some guests finding them either too hard or too soft. Despite these inconsistencies, the comfortable beds and clean surroundings have left a favorable impression on many guests.
Cleanliness
The guest reviews for 'ibis Sao Paulo Ibirapuera' highlight a mixture of perspectives on the hotel's cleanliness. Many guests commend the hotel for its organized and very clean environment with mentions of neat rooms and spotless accommodations being frequent. Positive remarks include the hotel being hygienic, comfortable with clean and quality bedding and impeccable cleanliness in rooms. Several guests appreciated the consistently clean rooms and well-maintained facilities, often emphasizing that rooms were tidied and comfortable.
However, certain reviews noted deficiencies in cleanliness, especially regarding specific issues such as dirty bathrooms, dusty floors and the general need for more thorough cleaning. Some guests reported instances of superficial cleaning and areas, particularly bathrooms and windows, not being up to standard. There were also mentions of cleaning staff needing more training and better maintenance practices.
Despite some negative feedback, the majority of comments celebrate the hotel's clean atmosphere with many guests being satisfied with the cleanliness of their rooms and overall hotel upkeep.
Staff
The staff at ibis Sao Paulo Ibirapuera receives varied reviews with many guests highlighting their positive experiences. The majority of the feedback points to helpful, friendly and attentive employees, providing efficient and courteous service from check-in to check-out. Guests often praised specific individuals like Receptionist Livia and employees Cíntia and Grazi for exceptional service. The hotel's environment, including a welcoming reception and a friendly bar area, contributed positively to many stays.
However, there are notable criticisms regarding professionalism and training among some staff members, particularly at the reception. Reports of rude, disrespectful and disinterested behavior tainted some guests' experiences, suggesting a lack of consistency in service quality. Issues with slow check-in processes and unprepared front desk staff were also cited. Despite these challenges, the overall impression remains predominantly positive with many guests appreciating the friendly and helpful nature of the majority of the employees.
Wi-Fi
The WiFi performance at the Ibis Sao Paulo Ibirapuera receives mixed reviews from guests. Several visitors find the WiFi to be quite good or satisfactory for work purposes, citing stable and functional internet. However, a significant number expressed frustration with the internet service, indicating frequent fluctuations, instability and often completely dropping. Guests observed the WiFi signal was weak, slow and sometimes nonexistent, which posed challenges, especially for those needing reliable connections for business activities. Cases were reported where the WiFi network was unavailable for multiple consecutive days, further highlighting issues with the overall reliability and consistency of the hotel's internet service. This feedback suggests that while there are positive experiences, significant improvements are needed to fully meet guest expectations for a dependable WiFi network.
3 Star
Staying at the ibis Sao Paulo Ibirapuera offers a reliable experience, maintaining the expected Ibis standard that travelers have come to appreciate. Guests frequently highlight its good value for money, making it suitable for both business trips and quick stays. The cost-benefit ratio is particularly noted as excellent for São Paulo, providing a safe and predictable choice for quality accommodation.
The hotel is described as basic but functional, meeting the needs of those looking for standard budget lodgings. While there were mentions of it being very basic and occasionally disappointing, these are overshadowed by the positive feedback on its overall good quality and comfort. Guests appreciate the comfortable bed, good room space and a decent breakfast, aligning well with customary expectations from the Ibis chain.
The hotel is pet-friendly, though some reviews suggest room for improvement in enforcing the hotel's pet policies. While some believe the amenities reflect a typical three-star level and could use enhancement, the general consensus is that the hotel fulfills its promise as a straightforward, no-frills option for travelers.
In summary, ibis Sao Paulo Ibirapuera is characterized by its good value, functional facilities and reliable service quality, making it a commendable choice for budget-conscious travelers.
Business
The 'ibis Sao Paulo Ibirapuera' proves to be an excellent choice for business travelers seeking convenience and efficiency. The hotel offers good value for money and is ideal for short business trips to São Paulo. Its strategic location near the financial center and Ibirapuera Park makes it convenient for both business meetings and some leisure.
The service is efficient, contributing to a functional stay geared towards business purposes. Guests appreciated the hotel's cleanliness and comfort, as well as the provision of a free coworking space (Wojo Spot).
While the hotel fulfills its role as an executive facility, it lacks certain business center features. Additionally, there have been isolated issues with reservation charges and communication regarding billing. Despite relatively small rooms, the overall cost-benefit is highly favorable for corporate budget travelers.
Accessible
The ibis Sao Paulo Ibirapuera offers a well-located, easily accessible option for travelers, including those with disabilities. Its proximity to Parque Ibirapuera and Faria Lima, as well as Congonhas airport, makes it convenient for visitors seeking easy daily access to key areas. Despite the hotel's bustling environment, guests appreciate the serene atmosphere and the added benefit of dog-friendly policies.
The hotel does provide accessibility filters and specific rooms designed for individuals with disabilities. However, some reviews indicate that not all rooms are fully accessible and the overall accessibility, while satisfactory, is slightly hindered by cramped room facilities and bathroom limitations.
Guests have noted that the outsourced parking service and the bus stop right in front of the building add to the hotel's practicality. Still, there are occasional concerns with significant delays during check-in and check-out and issues with elevator functionality requiring alternative routes involving stairs. Despite minor drawbacks related to the bed and lighting, the hotel's location, cleanliness and facilities offer a great spot for a quick rest.
Dog Friendly
The ibis Sao Paulo Ibirapuera offers a commendable pet-friendly environment where pets are warmly welcomed and well-taken care of by friendly staff. The hotel is great for pets, making it an excellent choice for travelers who choose to bring their furry friends along. Guests appreciate the pet allowance, though there is an additional fee of R$50.
While there are some limitations such as sparse greenery for pets and specific requirements regarding pet vaccination certificates, the overall experience for pet owners remains positive. The ground floor provides small bottled water, which is a thoughtful touch for both pets and their human companions. Despite a few shortcomings and some policies that could be better explained, the hotel's attitude towards pets is generally favorable, enhancing the stay for those traveling with their four-legged friends.
No, ibis Sao Paulo Ibirapuera doesn't have any pool.
No, a spa isn't available at ibis Sao Paulo Ibirapuera.
Yes, ibis Sao Paulo Ibirapuera welcomes dogs.
No, parking facilities aren't available at ibis Sao Paulo Ibirapuera.