Sarajevo, Dr. Mustafe Pintola 3143.830046,18.305812(Show on Map)
7.0
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
VIP Apartments in Sarajevo garners generally positive reviews, particularly for its prime location, spacious accommodations and friendly staff, though some areas have notable room for improvement.
The location of VIP Apartments is frequently praised for its exceptional convenience. Situated in the vibrant Alija area, the apartments are close to restaurants, cafes, supermarkets, shopping areas and tourist attractions. Guests enjoy stunning views, especially those overlooking the river and appreciate the tranquil setting amidst the bustle of the city. The proximity to public transport and the ease of access to various services make it an ideal choice for both families and young travelers. Additionally, the nearby Arab restaurants and cafes enhance the cultural experience for many guests.
The apartments themselves are described as spacious and well-equipped, providing beautiful views and useful amenities such as kitchens and living rooms. Positive feedback highlights the bright and airy design, making the accommodations feel open and comfortable. However, some concerns were noted regarding cleanliness and maintenance. While many guests found the apartments to be clean and well-maintained initially, issues such as old or outdated furniture, inadequate cooling systems and inconsistencies between rooms and promotional photos were mentioned. Cleanliness practices received mixed reviews with some guests praising the cleanliness and others pointing out specific issues, such as inadequate cleaning frequency and occasional hygiene concerns in bathrooms.
The staff at VIP Apartments receive high marks for their friendliness and professionalism. Guests consistently commend the reception staff with special mentions of individuals like Fatima, Kinan and Mohammed for their exceptional service and willingness to go the extra mile. The staff's warm reception and proactive approach contribute significantly to the positive experiences of many guests.
Parking at VIP Apartments, however, presents challenges. Limited spaces, narrow access routes and a lack of designated luggage drop-off areas were frequent points of frustration. Though some guests found free parking nearby and appreciated staff assistance with private parking arrangements, securing a convenient parking spot remains a potential issue.
The beds at VIP Apartments receive mixed reviews. While some guests found the beds comfortable and appreciated the clean linens, others reported significant discomfort, issues with cleanliness and problems with bed quality and maintenance. The need for improvement in the quality and upkeep of beds is highlighted as a recurring concern.
In summary, VIP Apartments in Sarajevo is a popular choice for its prime location, spacious accommodations and friendly staff. Guests are advised to consider potential issues with cleanliness, maintenance, parking and bed quality when planning their stay.
Categories
Parking
Nightlife
Accessible
Room Types
One-Bedroom Apartment with Mountain and River viewThis air-conditioned apartment offers a seating area with flat-screen cable TV. The kitchen is equipped with a dishwasher, an oven and a microwave. A toaster, a fridge and stovetop are included as well. The bathroom comprises slippers, a hairdryer and a shower.
Two-Bedroom Apartment with Mountain and River viewThe air-conditioned apartment offers a seating area with flat-screen cable TV. The kitchen comes with a dishwasher, an oven and a microwave. A toaster, a fridge and stovetop are also provided. The bathroom comes with slippers, a hairdryer and a shower.
Three-Bedroom Apartment with Mountain and River ViewFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and a bidet. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a washing machine, soundproof walls, a seating area, a flat-screen TV with cable channels, as well as mountain views. The unit offers 6 beds.
One-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as a quiet street view. The unit offers 2 beds.
Two-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bidet. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a washing machine, soundproof walls, a seating area, a flat-screen TV with cable channels, as well as mountain views. The unit offers 4 beds.
Two-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as mountain views. The unit offers 4 beds.
Guest Reviews
7.0
Good
Review Summaries
Location
VIP Apartments in Sarajevo boasts an exceptional location that consistently impresses guests. The apartments are strategically situated near a wealth of amenities, providing easy access to restaurants, cafes, supermarkets and shopping areas. Many guests appreciate the close proximity to tourist attractions, parks and lively areas, making it convenient for visitors to explore the city.
Moreover, the apartments offer stunning views, particularly those overlooking the river, which enhance the overall experience. The setting in the Alija area is often highlighted for its beauty and tranquility, offering peace within a bustling city. This makes it a suitable choice for both families and young travelers.
The convenience of being near public transport, such as the tram station, adds to the appeal, along with the fact that everything needed is within a short walking distance. The location also stands out for those seeking to enjoy nearby Arab restaurants and cafes, integrating authentic cultural experiences into their stay.
Overall, the combination of a prime location, beautiful views and ease of access to various services makes VIP Apartments a preferred choice in Sarajevo.
Rooms
VIP Apartments offers a selection of spacious and large accommodations that many guests have found to be clean and fully equipped. The apartments are noted for their beautiful views, especially those overlooking the river. The rooms are generally quiet and the furniture, although reported by some as being old and outdated, is of substantial quality. Kitchens and living rooms are well-appointed with necessary amenities, contributing to the usability of the spaces. Additionally, the location is praised for its convenience, being close to the airport and other attractions.
The design and layout of the apartments receive favorable comments with many appreciating the bright and airy atmosphere. Despite these positive aspects, many guests have reported issues such as a lack of cleaning services, beds that are not comfortable and discrepancies between the actual rooms and the promotional pictures. Complaints also include old and sometimes dirty furniture, insufficient cooling systems and poorly maintained bathrooms.
Overall, while VIP Apartments have strong points such as space, views and kitchen amenities, there are significant drawbacks related to cleanliness, maintenance and service that potential guests should consider.
Beds
VIP Apartments offer a mix of experiences when it comes to their beds. Despite some positive remarks about comfortable beds and clean linens, many guests have found significant issues. Several reviews mentioned that the beds were uncomfortable, some even to the extent of being unusable for sleep. Concerns about cleanliness were also prevalent with reports of dirty bedsheets and blankets filled with hair upon arrival. Issues with broken or semi-broken beds were noted and some guests found the beds small and insufficient for multiple people. While the spaciousness of rooms suitable for groups or families is a plus, the quality and maintenance of the beds seem to need considerable improvement.
Cleanliness
VIP Apartments has garnered a mix of feedback regarding its cleanliness. Many guests have praised the apartments for being clean and spacious with some highlighting exceptional cleanliness and well-maintained spaces. Several reviews noted the apartment’s clean sheets and floors and some even described the cleanliness as impressive, top-notch or commendable. Guests also appreciated the clean and new appearance of the apartments, often mentioning positive experiences with the tidy environment and the cooperative, friendly staff. Specific highlights included clean bedding, excellent views and the overall spaciousness and comfort of the apartments.
However, there are notable concerns as well. Multiple reviews mentioned that cleaning is done only every three days, which some guests found inadequate. A few visitors reported specific issues such as dirty sheets, poor hygiene in the bathrooms and the presence of insects. Some also pointed out that the cleanliness did not match the photos provided with furniture and certain areas showing signs of wear and lack of proper maintenance. A few guests mentioned that there was no cleaning service available during weekends unless specifically requested through reception.
In summary, while many guests find VIP Apartments to be clean and comfortable, there are recurring issues that suggest a need for more consistent and thorough cleaning practices to meet all guests' expectations.
Staff
The reviews of VIP Apartments highlight several positive aspects regarding the staff and their service. The reception staff, primarily noted to be of Arab origin, receive consistent commendations for being friendly, helpful and accommodating. Prominent mentions, especially regarding a staff member named Fatima, emphasize her excellent handling, cooperation and kindness in welcoming guests. The reviews also note the professional and respectful treatment from all employees, including gratitude towards specific individuals like Kinan and Mohammed for their refined and helpful approach.
Guests consistently described the staff as always available, very professional and polite. They appreciated the warm reception, the exceptional communication and the willingness of staff to make their stay comfortable with specific praises for moments where staff members went out of their way to ensure guest satisfaction. This includes instances of personalized service and a warm, welcoming nature that made guests feel valued from arrival to departure.
Although there were occasional less favorable comments regarding some staff members, the overall impression from the reviews suggests that VIP Apartments prides itself on its friendly, respectful and proactive staff, leaving many guests with a positive and memorable experience.
Parking
The parking situation at VIP Apartments is a prominent point of concern for guests. Parking spaces are limited, often leading to a troublesome experience for those with vehicles. Many have found the parking spots to be narrow and the access routes tight, making it challenging to maneuver. The spots frequently fill up quickly and late arrivals can often find no available parking at all.
The lack of a designated area for dropping off luggage also contributes to the difficulty. Guests have expressed frustration with policies that are hard to understand and the need to find staff to unlock parking spaces, which are often already occupied. The underground parking garage is an option, but it has limited capacity and cramped access.
Despite these issues, free parking is available depending on capacity and some guests have found parking near local restaurants and supermarkets. A few have mentioned that the staff assisted with private parking arrangements, although the hotel does not take responsibility for any parking.
In summary, while VIP Apartments does offer some parking options, guests should be prepared for potential challenges in securing and navigating parking spaces.
FAQ
No, VIP Apartments doesn't have any pool.
No, a spa isn't available at VIP Apartments.
No, VIP Apartments doesn't allow dogs.
Yes, parking facilities are available at VIP Apartments.
