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Summary of reviewsEgg Hôtel Sarcelles is strategically located, making it an ideal choice for both business and leisure travelers. Its prime position near a large shopping center, cinema and various shops offers ample entertainment and shopping opportunities within a short walking distance. The hotel is easily accessible with reasonably priced private parking and a nearby train station, though some guests noted minor challenges in finding the exact location. While the neighborhood's safety has been questioned, many appreciated the overall quietness of the area.
Regarding breakfast, the hotel does not currently offer this service, which has disappointed several guests. However, a nearby bakery provides an alternative for morning meals.
Rooms at Egg Hôtel Sarcelles offer mixed experiences. Positively, guests have highlighted the comfortable beds and the convenience of private bathrooms. However, issues such as maintenance needs, small room sizes and inadequate air conditioning were reported. Cleanliness is another mixed aspect; some guests found their rooms clean and the beds comfortable, but many others encountered significant cleanliness issues, including unpleasant smells and unsanitary conditions.
The staff at Egg Hôtel Sarcelles is often praised for their friendliness and professionalism. Guests have appreciated the warm welcome, continuous reception service and the helpfulness of the staff, particularly Mohammed at the reception. Although language barriers and occasional rudeness were noted, the overall impression of the staff remains positive.
Parking facilities are secure and well-monitored, although the additional €3 per night fee was not well-communicated and some guests found it unexpected.
In conclusion, Egg Hôtel Sarcelles offers a convenient location and generally comfortable beds with commendable staff service. However, it falls short in cleanliness and maintenance and potential guests should be aware of safety concerns and the absence of breakfast options. Show more
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Categories
Cheap Hotel
This hotel is a budget option in Sarcelles, featuring essential services. It's suitable for short stays and travelers prioritizing cost-effectiveness.
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Double RoomEach room is equipped with free Wi-Fi access, a TV and includes a desk and a private bathroom with a shower.
Triple RoomThe unit has 2 beds.
Guest Reviews
5.7
Rated
Location
Egg Hôtel Sarcelles offers a convenient stay for travelers due to its strategically beneficial location. Guests frequently highlight the proximity to essential destinations, making it an ideal choice for both business visits and shopping excursions. The hotel is well-placed near a large shopping center, a cinema and various shops, all within a short walking distance, providing ample entertainment and shopping opportunities.
Accessibility is another standout feature with the establishment being easily reachable, although finding the exact location can sometimes be challenging. The presence of reasonably priced private parking and a nearby train station only 20 minutes away on foot adds to the convenience for those commuting in and out of the area.
Despite these advantages, some reviews caution about the safety of the neighborhood, mentioning issues with pickpocketing and theft. However, many guests did appreciate the overall quietness of the area, which is often contrasted with descriptions of the surroundings being somewhat ghetto-like.
In summary, Egg Hôtel Sarcelles is praised for being strategically located with great accessibility and proximity to shopping and entertainment, although potential guests should be mindful of the safety concerns in the surrounding area.
Breakfast
Travelers should be aware that Egg Hôtel Sarcelles does not currently offer breakfast. Despite previous mentions on booking platforms, guests have reported that breakfast is neither available nor included in the price. Some reviews noted the absence of any breakfast facilities, including a non-functional coffee machine and a breakfast room under renovation. For those seeking morning sustenance, there is a bakery conveniently located next door. This lack of breakfast service has left several guests feeling disappointed.
Rooms
Egg Hôtel Sarcelles has garnered a mix of feedback based on guest reviews, particularly regarding the conditions of its rooms. On the positive side, many guests appreciated the cleanliness of their rooms and found the beds to be comfortable. The convenience of a private bathroom within the room was highlighted, adding a layer of comfort for some visitors.
However, a number of guests reported issues that cast shadows on their stays. Several reviews mentioned the need for maintenance, including replacing shower heads and applying fresh coats of paint. Room sizes were frequently described as small with some lacking air conditioning, which became problematic during warmer nights. Furthermore, the arrangement of amenities such as sinks and the proximity of bathrooms and toilets was noted as inconvenient by a few guests.
Cleanliness was another point of contention with some reviews indicating rooms and hallways that were dirty, along with stained mattresses and mold issues. Noise levels within the hotel also disrupted the stays for some, diminishing the overall comfort. The strong smell of cigarettes and other unpleasant odors were persistent issues noted by guests and the lack of adequate responses from staff in these instances was a concern.
In sum, while the Egg Hôtel Sarcelles has certain appealing aspects, like comfortable beds and private bathrooms, it seems to fall short in areas such as maintenance, room size and overall cleanliness. Guests with minimal expectations might find it satisfactory as a basic lodging option.
Beds
The beds at Egg Hôtel Sarcelles have generally been described as comfortable by guests. Many have highlighted that the mattress provides a good level of comfort, contributing to a pleasant stay. However, some guests noted that while the beds themselves were adequate, there were concerns about cleanliness, particularly with the sheets. Additionally, issues such as the smell of tobacco in the rooms and the lack of privacy for beds in family rooms were mentioned. Overall, while the comfort of the beds is frequently praised, attention to cleanliness and room arrangements could be improved.
Cleanliness
Egg Hôtel Sarcelles has garnered mixed reviews concerning cleanliness with a few guests highlighting positive aspects. Some guests noted that the rooms they stayed in were very clean and that the cleanliness and comfort of the beds were satisfactory. The hotel staff was often mentioned in conjunction with cleanliness, suggesting that some guests found their efforts commendable. Additionally, the shower facilities were praised for their efficiency in spray and temperature control.
However, many reviews provide a stark contrast, citing significant cleanliness issues throughout the hotel. Reports of cockroaches, unpleasant smells, dirty sheets and unkempt rooms were common. Hygiene concerns extended to the beds and bathrooms with some guests encountering unsanitary conditions like blood stains and dirty curtains. The common areas also faced criticism for inadequate cleaning and pervasive odors of cigarettes and drugs. Frequent complaints pointed to a general lack of maintenance with descriptions of dilapidated and worn-out interiors and exteriors, which detracted from the overall guest experience.
In summary, while there are scattered positive remarks about room cleanliness and facilities, the majority of guest experiences suggest that Egg Hôtel Sarcelles needs significant improvements in its cleanliness standards to meet guests' expectations.
Staff
Egg Hôtel Sarcelles boasts a reputation for its welcoming and professional staff. Guests arriving late at night have noted the continuous reception and warm welcome, which makes for a comforting start to their stay. The cleaning staff is frequently highlighted as friendly, professional and attentive, earning commendations for their work.
Particular praise goes to Mohamed at the reception, who is described as super friendly, helpful and dedicated to ensuring the safety and satisfaction of the guests. His exceptional service stands out among the positive feedback.
The overall friendliness and responsiveness of the staff contribute significantly to the guests’ experience with many describing the team as very nice, cool and polite. Receptionists are also mentioned for being helpful and offering good advice.
While some reviews mention issues such as language barriers and occasional rudeness, these instances seem to be exceptions rather than the rule. The consistent theme is the kindness and warm welcome provided by the staff, which creates a pleasant and inviting atmosphere at Egg Hôtel Sarcelles.
Parking
Egg Hôtel Sarcelles offers secure and monitored private parking, which has received positive feedback from guests for its safety and good condition. However, the hotel charges an additional fee of €3 per night for parking, which some guests found unexpected, as it was not clearly communicated at the time of booking. Despite the value of the parking facility, the extra cost was not universally appreciated. Nearby parking options could also benefit from some improvements according to guest feedback.
No, Egg Hôtel Sarcelles doesn't have any pool.
No, a spa isn't available at Egg Hôtel Sarcelles.
Yes, Egg Hôtel Sarcelles welcomes dogs.
Yes, parking facilities are available at Egg Hôtel Sarcelles.