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Summary of reviewsPremiere Classe Paris Nord - Sarcelles is appreciated for its strategic location, offering easy access to transportation options such as the bus, car and the nearby RER train system, which simplifies trips to central Paris and ensures proximity to Charles de Gaulle Airport. The hotel also benefits from nearby parking facilities, dining options and a large park, making it practical for various needs.
Guests generally have a positive breakfast experience, enjoying the quality and freshness of the unlimited items, which often include croissants. The breakfast, although not included in the room price, is deemed a good value for its cost despite minor critiques about the breakfast area’s cleanliness and limited variety.
The rooms at the hotel receive mixed feedback. While some guests commend the comfortable beds and room security, others express concerns about space and cleanliness, noting very small and sometimes stuffy conditions with inconsistent hygiene standards. Despite these issues, basic amenities like personal showers and toilets are available and the staff's friendliness adds to a somewhat satisfactory experience.
Significant cleanliness concerns are highlighted with many guests reporting dirty restrooms and rooms, unpleasant odors and even sightings of cockroaches. Although clean sheets are appreciated, the overall sentiment indicates a dire need for improved hygiene and cleanliness standards throughout the hotel.
The staff is consistently praised for their friendliness and professionalism. Guests describe them as attentive, pleasant and available around the clock with the reception staff receiving specific mentions for their courteous and dedicated service. This warm and welcoming interaction significantly enhances the overall guest experience.
The bedding also receives mixed reactions. While some guests find the beds comfortable and appreciate the clean sheets, others report issues with bed design, cleanliness and noise from moving on the beds. These practical concerns have affected some guests' sleep quality.
In summary, Premiere Classe Paris Nord - Sarcelles stands out for its convenient location and excellent staff service, although improvements in room space, cleanliness and bedding quality could greatly enhance the overall guest experience. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel is remarkably ranked by families. It offers family rooms and free WiFi, and is highly rated with regards to location.
Cheap Hotel
This hotel provides a budget-friendly option in Sarcelles. It offers essential amenities suitable for travelers seeking affordable accommodation.
Hotel with EV Charging Stations
This hotel offers an EV charging station. It is located in Sarcelles.
Dog Friendly Hotel
Room Types
Triple Room with Three Single Beds and Shared Bathroom/ToiletThis triple room provides heating and a flat-screen TV. The unit offers 1 bed.
Triple Room with One Double Bed and One Single Bed - Shared Bathroom and ToiletThis triple room offers heating and a flat-screen TV. The unit has 2 beds.
Double RoomThis double room features heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
Location
Premiere Classe Paris Nord - Sarcelles boasts a convenient location with easy access to various transportation options. It is well-located for travelers needing proximity to Charles de Gaulle Airport and offers nearby parking facilities. The hotel is accessible by bus and car, making it a practical choice for those on the move. Its central position in Sarcelles is also relatively close to the RER train system, facilitating trips into central Paris. Additionally, guests have found it suitably placed near a restaurant and a large park, providing dining and leisure options. While the neighborhood has received mixed reviews, the hotel's location has been favorable for specific needs such as proximity to exam centers and desired destinations.
Breakfast
Premiere Classe Paris Nord - Sarcelles offers a generally positive breakfast experience. Guests frequently describe the breakfast as good or very good, appreciating the quality and freshness of the unlimited offerings. It's worth noting that while the breakfast is not included in the room price, many feel it is a reasonable value considering the cost. However, some reviewers mention areas of improvement, such as the small and unclean breakfast area and the limited variety, noting a lack of meats and fruits. Despite these critiques, the breakfast's simplicity, featuring items like croissants, seems to satisfy those who prefer a lighter start to their day.
Rooms
The rooms at Premiere Classe Paris Nord - Sarcelles received mixed reviews from guests. While some found the beds comfortable and appreciated the security of the rooms, others noted issues with space and cleanliness. Many mentioned that the rooms are very small, cramped and the bathrooms particularly tiny with some reporting stuffy conditions. Cleanliness varied with some rooms described as clean while others had dirty sheets and stained mattress protectors. Some guests also experienced issues with door closures and insulation, making their stays less comfortable. Despite these concerns, a few guests found the rooms to be well soundproofed and the overall experience to be somewhat satisfactory thanks to the friendly staff and basic amenities like personal showers and toilets.
Beds
The bedding at 'Premiere Classe Paris Nord - Sarcelles' garnered mixed reactions from guests. Positive feedback highlighted the beds as comfortable and pleasant with some guests remarking that they slept very well. The bedding was also noted to be clean. However, some guests encountered issues with bed design and maintenance, mentioning that dirty or stained duvets lacked protective covers. Practical concerns such as the awkward arrangement of double beds with two mattresses and the noise from moving on the beds were also pointed out. Some guests found the bed and pillows to be terrible, which affected their overall sleep quality.
Cleanliness
Many guest reviews of Premiere Classe Paris Nord - Sarcelles highlight significant concerns with cleanliness. Numerous visitors found the level of cleanliness to be subpar, noting issues like dirty restrooms and unpleasant odors. Some remarked on the state of the bathrooms, mentioning limescale, broken fixtures and general dirtiness. There were also complaints about hairs in the shower, marks on the floor and even someone else's underwear being found.
Although clean sheets were appreciated by some, general comments pointed to the entire building being dirty, including the rooms, showers and shared restrooms. Frequent mentions of unpleasant smells, including cigarette smoke and cooking odors, added to the discomfort. Several guests even reported encounters with cockroaches in their rooms and corridors, further exacerbating the negative experience.
Overall, despite occasional mentions of clean sheets, the predominant sentiment reflected in the reviews is that the hotel is in serious need of improved hygiene and cleanliness standards.
Staff
At Premiere Classe Paris Nord - Sarcelles, guests frequently highlight the staff's friendliness and professionalism. Reviewers consistently describe the team as attentive, pleasant and welcoming with specific mentions of their courteous and dedicated service. The reception staff, noted for their kindness even during late hours, provides a reassuring presence with their 24/7 availability. Guests appreciate the personal touch and management's closeness to clients, which enhances the overall guest experience. Whether checking in or enjoying breakfast, the super nice staff leave a lasting impression with their attentive and friendly demeanor.
No, Premiere Classe Paris Nord - Sarcelles doesn't have any pool.
No, a spa isn't available at Premiere Classe Paris Nord - Sarcelles.
Yes, Premiere Classe Paris Nord - Sarcelles welcomes dogs.
No, parking facilities aren't available at Premiere Classe Paris Nord - Sarcelles.
No, Premiere Classe Paris Nord - Sarcelles doesn't have a gym.