Extended Stay America Suites - Boston - Saugus
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Summary of reviewsExtended Stay America Suites - Boston - Saugus garners appreciation for its strategic location and the convenience it provides for travelers. Situated off the highway, it offers easy access to job sites, city attractions, and a nearby Walmart Supercenter, along with a selection of stores, gas stations, and restaurants. Guests find the clean and quiet rooms to be an advantage, particularly useful for extended stays as they are equipped with kitchenettes. The hotel’s location allows for easy exploration of Boston and its surroundings, making it a favored choice for those seeking urban conveniences.
The breakfast experience at the hotel is simple, focusing on grab-and-go options such as coffee, muffins, and granola bars. While some guests find this minimal selection adequate for a light start, others feel it lacks variety. Nonetheless, the quick offerings cater to guests desiring a swift departure in the morning.
Room reviews are mixed but generally show appreciation for their affordability and spaciousness, complete with amenities like a mini kitchen, cooktop, refrigerator, and microwave. While some guests report high cleanliness standards, experiences in this area vary significantly, with some noting unpleasant odors and dirtiness. However, the rooms' practical amenities and quiet environment contribute positively to the stay.
Cleanliness is a noted issue, with various guests expressing concerns about dirty rooms, unpleasant smells, and worn furnishings. Reports of strange odors, including cigarette smoke, are common, reflecting inconsistencies in room conditions. Despite these challenges, some guests find their stays satisfactory, with staff efforts to address issues being limited.
The staff at the hotel are widely praised for their friendliness and professionalism. Guests often highlight their positive interactions, noting how the attentive and pleasant service added to their comfort and enjoyment. Despite occasional criticisms, the warm service is a recognized strength of the hotel.
Opinions on bed comfort are divided, with some guests finding the beds restful, while others describe them as uncomfortable. The metal frames and lack of floor connection contribute to mixed reviews, though the hotel’s convenience and proximity to local amenities are positively noted.
Overall, Extended Stay America Suites - Boston - Saugus provides convenience and practicality with a friendly staff, although some aspects, particularly cleanliness and bed comfort, may require improvements to ensure a consistently positive guest experience.
The breakfast experience at the hotel is simple, focusing on grab-and-go options such as coffee, muffins, and granola bars. While some guests find this minimal selection adequate for a light start, others feel it lacks variety. Nonetheless, the quick offerings cater to guests desiring a swift departure in the morning.
Room reviews are mixed but generally show appreciation for their affordability and spaciousness, complete with amenities like a mini kitchen, cooktop, refrigerator, and microwave. While some guests report high cleanliness standards, experiences in this area vary significantly, with some noting unpleasant odors and dirtiness. However, the rooms' practical amenities and quiet environment contribute positively to the stay.
Cleanliness is a noted issue, with various guests expressing concerns about dirty rooms, unpleasant smells, and worn furnishings. Reports of strange odors, including cigarette smoke, are common, reflecting inconsistencies in room conditions. Despite these challenges, some guests find their stays satisfactory, with staff efforts to address issues being limited.
The staff at the hotel are widely praised for their friendliness and professionalism. Guests often highlight their positive interactions, noting how the attentive and pleasant service added to their comfort and enjoyment. Despite occasional criticisms, the warm service is a recognized strength of the hotel.
Opinions on bed comfort are divided, with some guests finding the beds restful, while others describe them as uncomfortable. The metal frames and lack of floor connection contribute to mixed reviews, though the hotel’s convenience and proximity to local amenities are positively noted.
Overall, Extended Stay America Suites - Boston - Saugus provides convenience and practicality with a friendly staff, although some aspects, particularly cleanliness and bed comfort, may require improvements to ensure a consistently positive guest experience.
Dog Friendly Hotel
Hotel with Gym
Guest Reviews
Extended Stay America Suites in Saugus, Boston, boasts a strategic location that appeals to many travelers. It's conveniently situated off the highway, providing easy access to nearby job sites and attractions in the city. Guests appreciate the proximity to a Walmart Supercenter next door along with a variety of stores, gas stations, and restaurants within reach, which enhances daily convenience. Clean and quiet rooms add to the appeal, as do amenities like the kitchenette for extended stays. While opinions on value vary, the location itself often draws positive remarks for its accessibility and the ease of parking. Although one review expresses dissatisfaction with the location, overall, the hotel provides a suitable base for exploring Boston and the surrounding areas without straying far from urban conveniences.
Extended Stay America Suites - Boston - Saugus offers a breakfast experience that tends to focus on simplicity and convenience. Guests often mention the continental breakfast as basic, comprising mainly of coffee, muffins, granola bars, and occasionally oatmeal packets. Some find this selection adequate, while others feel the options are quite limited and lacking variety. The grab-and-go nature might be suitable for those who prefer a light start to their day without sitting down for a traditional breakfast. These offerings cater to guests seeking a quick refreshment before heading out. While the breakfast might not stand out as a highlight, it does provide some sustenance to start the day.
The reviews for Extended Stay America Suites in Boston - Saugus present a mixed picture of the rooms. On the positive side, guests appreciated the affordability and spaciousness of the rooms, which are equipped with practical amenities such as a mini kitchen, cooktop, refrigerator, and microwave. The location is noted to be convenient, and the quiet atmosphere contributed to a comfortable stay for some guests. Cleanliness seems to vary greatly, with several guests noting clean and nice rooms, while others found their rooms in dire need of attention, mentioning unpleasant odors, unclean bedding, and general dirtiness. Despite these inconsistencies in cleanliness, the presence of helpful amenities in the rooms and friendliness of the staff are seen as highlights by several guests.
The guest reviews of Extended Stay America Suites - Boston - Saugus present mixed opinions about the beds. While some visitors found the beds to be comfortable and highlighted that aspect positively, others experienced discomfort, describing them as awful and comparable to pull-up beds hard as rocks. There were also mentions of the beds not being connected to the floor, resting on metal frames, which may have affected some guests' comfort. Despite varied experiences with bed comfort, the hotel's convenient location close to fast food outlets and Walmart is noted as a positive factor for guests. Pillows, however, were often mentioned as being uncomfortable. Overall, while some guests had a restful experience, others found improvements necessary in terms of bed comfort.
Travelers considering a stay at Extended Stay America Suites - Boston - Saugus should be prepared for a mix of experiences when it comes to cleanliness. While there were mentions of the convenience of the hotel, many guests found the overall cleanliness lacking. Common concerns included dirty rooms and hallways, pervasive unpleasant odors, and worn-out furnishings. Some guests encountered specific issues like mold in the bathrooms and stained towels in the kitchen areas. The presence of strange smells, including cigarette smoke and marijuana, was noted throughout the hotel. Although some found their accommodations satisfactory, others highlighted inconsistencies between room conditions. The hotel's staff response to cleanliness concerns seemed limited, with some guests reporting that they had to address these issues themselves. Consequently, it might be worth revisiting cleaning procedures to ensure a more consistently pleasant stay for guests.
The staff at Extended Stay America Suites - Boston - Saugus generally receive high praise for their friendliness and helpfulness. Many guests have noted the ease of communication with the reception and appreciated the warm welcome they received upon arrival. The front desk personnel, particularly during daytime, are recognized for their excellent customer service, even going the extra mile to ensure guests’ satisfaction by following up with room checks. Professionalism and kindness are consistent traits mentioned across reviews, with guests frequently highlighting how the staff contributed to making their stay enjoyable and feeling like home. Despite a few negative remarks regarding specific individuals, overall, the team at this hotel excels in providing attentive and pleasant service to their guests.
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No, Extended Stay America Suites - Boston - Saugus doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Boston - Saugus.
Yes, Extended Stay America Suites - Boston - Saugus welcomes dogs.
No, parking facilities aren't available at Extended Stay America Suites - Boston - Saugus.
Yes, Extended Stay America Suites - Boston - Saugus has a gym.
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