The Black Swan Hotel

Scarborough 54.28445100, -0.39931600 , 25-26 Queens Street (Show on Map)


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Summary of reviewsThe Black Swan Hotel in Scarborough enjoys numerous positive reviews, making it a top choice for travelers seeking a comfortable and convenient stay. Nestled away from the main street, the hotel boasts a prime, centrally located position that offers easy access to major attractions, including the town center, beach, South Bay and a variety of dining options, all within walking distance. Its close proximity to the Open Air Theatre and accessible transport routes further enhance its appeal. The hotel maintains a quiet atmosphere despite its central location, providing a peaceful retreat for its guests.

Guests consistently commend the rooms at The Black Swan Hotel for being spacious, comfortable and immaculately clean. The modern, nicely decorated rooms come well-equipped with amenities such as fans, fridges and Sky TV, ensuring a pleasant and hassle-free stay. Despite minor issues like occasional room sizes and cleanliness concerns, the overall feedback highlights the hotel's high value for money and thoughtful amenities.

The hotel's cleanliness receives high praise with visitors frequently mentioning the spotless and well-maintained rooms, modern decor and fresh ambiance. The en-suite bathrooms are also noted for their cleanliness and adequate equipment.

The staff at The Black Swan Hotel are celebrated for their friendliness, helpfulness and welcoming nature. Specific staff members such as Michelle, the landlady and Alfie, the bar lad, are often highlighted for their outstanding service, creating a warm and homely atmosphere that many guests appreciate.

Families find the hotel particularly suitable due to its larger-than-expected family rooms, accommodating top floor suites and apartment options. The welcoming atmosphere and the addition of a Games Room make it an ideal choice for those traveling with children.

The hotel’s beds are repeatedly praised for their comfort, clean linens and large size, promising a restful night's sleep despite minor issues with pillows and bed positioning.

While the absence of breakfast is a noted drawback, it does not significantly detract from the overall positive experience. Guests appreciate the availability of free Wi-Fi, despite occasional issues with speed and reliability.

Overall, The Black Swan Hotel stands out as a well-kept, clean, comfortable and centrally located lodging option with exceptional staff and a family-friendly environment, making it highly recommended for a pleasant stay in Scarborough.
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Hotel near The Beach
Located at 25-26 Queens Street in Scarborough, this hotel offers proximity to the beach. Its central location provides convenience for beachgoers.

Family Friendly Hotel

Cheap Hotel

Small Hotel

Room Types
Single Room with Private Bathroom Providing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room provides soundproof walls, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with streaming services. The unit offers 1 bed.

Double Room with Private Bathroom Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Single Room with Private Bathroom Providing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room provides soundproof walls, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with streaming services. The unit offers 1 bed.

Deluxe Double Room with Shower Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Deluxe Apartment The apartment has 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment offers soundproof walls, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with streaming services. The unit has 2 beds.

Deluxe Double Room with Shower Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Family Room with Private Bathroom Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The family room has parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 3 beds.

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features soundproof walls, a tea and coffee maker, a wardrobe, tumble dryer, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that has a refrigerator, kitchenware and a microwave. The double room offers soundproof walls, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with streaming services. The unit has 1 bed.

Guest Reviews
Location
Nestled away from the main street, The Black Swan Hotel boasts a prime location in Scarborough, making it an ideal spot for both leisure and convenience. Guests frequently highlight the hotel's close proximity to a variety of amenities, including the town center, beach, the South Bay and an array of dining options. Its central position ensures that all major attractions are within walking distance, whether you're heading to the beach or exploring local shops and restaurants.

The hotel is well-situated for those attending events at the Open Air Theatre or simply looking to enjoy a coastal getaway. Despite being centrally located, the hotel maintains a quiet atmosphere due to limited noise from the main road. The convenience of nearby parking, bus routes and the train station further adds to its appeal.

Overall, the excellent location of The Black Swan Hotel offers easy access to both North and South sides of Scarborough, making it a top choice for visitors looking to explore the seaside town without the hassle of long commutes.

Breakfast
The Black Swan Hotel offers a comfortable stay, though one aspect that stood out in reviews is the lack of breakfast options on site. Guests consistently noted that breakfast was not included or provided during their stay. Many expressed a desire for breakfast to be offered, mentioning it would have been a nice addition and a convenient bonus. Despite the absence of breakfast, this did not seem to majorly detract from their overall experience, though it is clear that an optional breakfast would have enhanced their stay at the hotel.

Rooms
The Black Swan Hotel offers spacious, comfortable and spotlessly clean rooms, making it an excellent option for various kinds of travelers. Guests consistently mention the high value for money with many appreciating the size and comfort of the rooms, from large family apartments to cozy single units. The rooms are described as modern, nicely decorated and well-equipped, often exceeding expectations.

Despite being above a pub, noise is minimal and the rooms' well-thought-out designs ensure a restful stay. Friendly and welcoming staff add to the positive experience. Amenities like fans, fridges and Sky TV cater to guests' needs, enhancing comfort and convenience.

However, some reviews note occasional issues, such as small room sizes and minor cleanliness problems, including odd smells and rare dustiness. Still, the overwhelmingly positive feedback highlights that The Black Swan Hotel offers clean, modern and affordably priced accommodations for visitors.

With self-checkout options and a central location close to city attractions, this hotel ensures a comfortable and hassle-free stay. Despite minor hiccups, The Black Swan Hotel’s rooms are praised for their comfort, cleanliness and thoughtful amenities, making it a reliable choice for travelers.

Beds
At The Black Swan Hotel, guests repeatedly praise the beds, describing them as very comfortable, clean and exceptionally comfy. Many reviews highlight the large size of the beds, noting that they provide an excellent night's sleep. The bedding also receives positive mentions for its comfort. While the overwhelming feedback is positive, a few reviews do indicate issues with pillows and bed positioning. Overall, the beds at The Black Swan Hotel garner significant approval, promising a restful stay for visitors.

Cleanliness
The Black Swan Hotel has received consistent praise for its high standards of cleanliness with many reviews highlighting that the rooms are spotless, tidy and well-maintained. Guests frequently mention the hotel's modern and elegant decor, as well as the fresh and clean ambiance of both rooms and common areas. Many have noted the spaciousness of the rooms and the attention to detail in the upkeep and decor, making for a comfortable stay.

Specifically, visitors have described their rooms as immaculate with clean and comfortable beds, freshly decorated interiors and modern furnishings. The en-suite bathrooms also receive positive remarks for being clean and well-equipped. The property itself is easy to find and centrally located, adding to its convenience.

However, a few reviews do note some isolated issues, such as occasional cobwebs in the hallway and stairwell and a couple of instances where the rooms had unpleasant odors or specific dirty spots. Despite these few inconsistent remarks, the overwhelming sentiment remains very positive with the majority of guests extremely satisfied with the hotel's cleanliness and overall presentation. The Black Swan Hotel stands out as a well-kept, clean and comfortable lodging option for travelers.

Staff
The Black Swan Hotel is highly praised for its exceptional staff, who consistently leave a positive impression on guests. The staff are frequently described as friendly, helpful and welcoming, creating a warm and homely atmosphere that many guests appreciate. Specific staff members such as Michelle, the landlady and the bar lad Alfie are often highlighted for their outstanding service. Michelle, in particular, is noted for her thorough, welcoming nature and for going above and beyond to make guests feel comfortable.

Guests speak fondly of the friendly check-in experiences with mentions of a fantastic and efficient service from the staff. Liz and Damien, among others, also receive commendations for their welcoming demeanor and for providing helpful recommendations. The bar staff and locals are also acknowledged as being amazing and contributing to the hotel's inviting environment.

However, it is noted that there are occasional issues with communication and availability of staff, which some guests found frustrating. Despite these rare instances, the overall consensus is overwhelmingly positive with many guests feeling that the friendliness and helpfulness of the staff significantly enhanced their stay at the Black Swan Hotel.

Wi-Fi
The Black Swan Hotel offers free Wi-Fi, which guests generally found to be good. While some noted that the Wi-Fi could have been faster and there were occasional issues with network reliability and security, the availability of free Wi-Fi remains a positive aspect of the hotel. These minor drawbacks do not seem to overshadow the overall satisfactory experience with the Wi-Fi service.

Beach
The Black Swan Hotel boasts an enviable location, just a short stroll of about five minutes to the beach, making it an ideal spot for beachgoers. Guests frequently praised its proximity not only to the shoreline but also to the town center, market and the open-air theater. With various dining options just a brief walk away along the seafront, visitors can effortlessly enjoy both the sand and local culinary delights. This convenient access to both the beach and nearby attractions makes The Black Swan Hotel a preferred choice for those looking to explore the coastal town without needing extensive travel.

Family
The Black Swan Hotel stands out as a family-friendly destination with numerous reviews highlighting its suitability for family stays. Guests find the family rooms to be larger than expected and particularly suitable for brief visits. The top floor suite and apartment options are praised for being perfect accommodations tailored for families. A warm and welcoming atmosphere pervades the hotel, making it an ideal choice for those traveling with children.

Visitors frequently commend Michelle for her kindness and supportive nature with children especially enjoying her presence. The addition of a Games Room contributes to the hotel’s appeal for families, offering entertainment options for kids.

Overall, The Black Swan Hotel is highly recommended for families seeking a comfortable and accommodating stay. Despite some minor issues, like creaky floors and occasional misunderstandings with other guests, the hotel consistently receives positive feedback for its family-oriented environment. The positive vibes and strong recommendations make it a top choice for travelers with children.


No, The Black Swan Hotel doesn't have any pool.

No, a spa isn't available at The Black Swan Hotel.

No, The Black Swan Hotel doesn't allow dogs.

No, parking facilities aren't available at The Black Swan Hotel.

No, The Black Swan Hotel doesn't have a gym.

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