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Summary of reviewsThe Best Western Plus Inn Scotts Valley is highly praised for its strategic location within the charming Scotts Valley, providing guests with convenient access to nearby dining and shopping options. It's an ideal choice for travelers navigating between San Francisco and Santa Cruz, with easy access to the natural beauty of Henry Cowell State Park. The hotel offers a peaceful retreat in a quiet neighborhood while ensuring proximity to lively attractions.
Guests frequently commend the hotel for its extensive breakfast offerings, which are considered a great start to the day. The variety and quality of the breakfast items, including omelets, waffles, and sausages, are appreciated, and the comfortable breakfast room contributes to the overall positive experience. Attentive staff ensure smooth operations, despite occasional minor issues with restocking.
Room accommodations are generally well-received for their spaciousness and comfort, with particularly comfortable beds often mentioned. The clean and neat appearance is a testament to the diligent housekeeping, although the cleaning schedule might not align with all guests' preferences. While some room interiors appear dated, and there are occasional mentions of an unpleasant odor, the overall satisfaction with room comfort remains strong.
Cleanliness throughout the hotel is frequently highlighted, with well-maintained grounds and clean rooms enhancing the guest experience. The presence of a swimming pool and Jacuzzi further adds to relaxation, supported by a friendly and accommodating staff that contributes to a welcoming atmosphere.
The hotel staff receives high praise for their excellent service, characterized by their friendly and helpful demeanor. The efficient check-in process and attentive assistance accentuate the overall pleasant experience during guests' stays. While there may be an infrequent negative interaction, the staff's dedication and support continue to be a cornerstone of the hotel's appeal.
The pool and hot tub facilities are a notable feature, with cleanliness and the enjoyable hot tub often singled out as reasons for choosing this hotel. Despite minor maintenance needs, these facilities enhance the guest experience, with a heated pool frequently available. The hotel's dog-friendly policy around the pool adds additional appeal for pet owners.
In summary, Best Western Plus Inn Scotts Valley stands out primarily for its excellent location, attentive staff, hearty breakfast, and comfortable accommodations, making it a recommended choice for travelers seeking a pleasant and convenient stay in the area. Show more
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Categories
Dog Friendly Inn
This inn is pet-friendly.
Inn with Gym
This Inn offers a fitness center. It allows guests to keep up with their fitness routines.
3-Star Inn
Located in Scotts Valley, this inn provides comfortable accommodations with standard amenities. It is a reliable option for travelers in the area. It is located close to local restaurants.
Inn with Swimming Pool
Heated Pool Outdoor Pool
Inn with Outdoor Pool
Inn with Heated Pool
Room Types
King RoomThe spacious double room features a tea and coffee maker, heating, as well as a private bathroom boasting a bath and a hairdryer. This double room provides a flat-screen TV with cable channels.
Queen Room with Two Queen BedsFeaturing free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. This quadruple room has a tea and coffee maker, heating and a flat-screen TV with cable channels.
King Suite - Non SmokingProviding free toiletries, this suite includes a private bathroom with a bath and a hairdryer. This suite provides heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Junior Suite - Non SmokingThis suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Mini Suite - Non SmokingOffering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. This suite features a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Disability AccessThe spacious double room features a tea and coffee maker, heating, as well as a private bathroom boasting a bath and a hairdryer. This double room provides a flat-screen TV with cable channels.
King Suite - Disability AccessThe suite offers air conditioning and a tea and coffee maker.
Guest Reviews
7.7
Good
Location
Nestled in the charming Scotts Valley, the Best Western Plus Inn stands out for its convenient and strategic location. Guests frequently praised its proximity to nearby restaurants and shopping areas, making dining and leisure activities easily accessible. Its cleanliness and friendly staff add to the overall positive experience, offering travelers comfort and satisfaction. The hotel is conveniently located near major highways, making it an ideal stopover for travelers journeying between San Francisco and Santa Cruz. Its location provides easy access to the serene landscapes of Henry Cowell State Park, perfect for nature enthusiasts. Additionally, the hotel is situated in a quiet and safe neighborhood, offering a peaceful retreat while still being close to lively attractions. Whether guests are seeking an effortless airport shuttle pickup or a scenic morning walk, this hotel delivers with its prime location and excellent facilities.
Breakfast
At Best Western Plus Inn Scotts Valley, guests generally enjoy the breakfast experience, often highlighting the variety and quality of the offerings. Visitors appreciate the inclusion of hearty options such as omelets, waffles, sausages, potatoes, and mini-cheese omelets, which contribute to a satisfying early morning meal. Many reviewers commend the breakfast for being a great start to the day, with several noting it as one of the more extensive spreads they have encountered at similar hotels. The breakfast room itself is described as comfortable and featuring ample seating, adding to the overall positive experience. Additionally, guests are pleased with the attentive staff who ensure the breakfast area runs smoothly. While some comments mention subpar arrangements or delays in restocking, the predominant sentiment is that the breakfast is commendable and enhances the stay at this hotel.
Rooms
The rooms at Best Western Plus Inn Scotts Valley impress with their spaciousness and comfort. Many guests found the beds particularly comfortable, contributing to a restful stay. Cleanliness is generally well-regarded, with several rooms described as super clean and neat. The staff is appreciated for their friendliness and the complimentary breakfast adds to the positive experience.
However, the cleaning schedule appears limited, as rooms are cleaned primarily upon request, which may not suit everyone's preference. Some guests found the room interiors to be a bit dated, suggesting that a remodel could enhance the overall experience. Additionally, there were mixed reviews regarding odors in some rooms, with a few guests noting a stale or unpleasant scent. Despite these minor drawbacks, many found their room comfortable and were satisfied with their stay overall.
Beds
When visiting the Best Western Plus Inn Scotts Valley, guests frequently highlight the comfort of the beds as a standout feature of their stay. Many travelers find the beds very comfortable, making for a restful night. The bedding itself adds to this sense of comfort, with several reviews emphasizing its quality. However, while guests generally appreciate the comfort level of the beds, opinions on the pillows vary. Some find them to be overstuffed and uncomfortably hard, contrasting with the overall positive feedback on the beds. Although a few guests have noted the beds to be on the harder side, the majority of visitors appreciate the cozy and inviting sleep environment at the hotel.
Cleanliness
Nestled conveniently near the freeway, Best Western Plus Inn Scotts Valley consistently receives positive feedback regarding its cleanliness. Guests frequently comment on the very clean and comfortable rooms, which are a testament to the diligent housekeeping efforts of the staff. The grounds are also well-maintained, contributing to an overall impression of tidiness and care. Beyond the rooms and grounds, visitors appreciate the bonus of having a swimming pool and Jacuzzi, enhancing their stay with added relaxation.
The staff are described as friendly, further elevating the welcoming atmosphere of the hotel. While most reviews highlight the cleanliness of both smoking and non-smoking rooms, there is an occasional comment suggesting that attention to detail in housekeeping could use improvement. Despite this, the hotel's emphasis on maintaining clean rooms remains a standout feature, ensuring that guests have a pleasant experience during their visit.
Staff
Visitors to the Best Western Plus Inn Scotts Valley consistently highlight the excellent service they receive from the hotel staff. Guests frequently describe the staff as amazing, friendly, and incredibly helpful, creating a warm and welcoming atmosphere upon arrival. The check-in process is often praised for its efficiency, with front desk personnel noted for being pleasant, informative, and accommodating. Staff members are characterized as attentive, courteous, and more than willing to assist, enhancing the overall guest experience. Although there is a mention of a single negative interaction, the overwhelming sentiment points to a team that is both supportive and dedicated, cementing their role as a cornerstone of the hotel's appeal.
Pool
The pool and hot tub at Best Western Plus Inn Scotts Valley receive generally positive feedback from guests. Many reviewers appreciated the cleanliness of the pool area, which contributed to a pleasant experience during their stay. Guests frequently highlighted the enjoyable hot tub, often noting it as a significant factor in their choice to book the hotel. However, some mentioned that there could be occasional maintenance needs for the hot tub, while one guest remarked on the pool being colder than expected. Despite these minor issues, the overall impression is that the pool and spa facilities enhance the guest experience, with a heated pool often available, contributing to a relaxed and enjoyable visit. Additionally, the hotel’s dog-friendly policy around the pool area adds an extra layer of appeal for pet owners.
Yes, Best Western Plus Inn Scotts Valley has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western Plus Inn Scotts Valley.
Yes, Best Western Plus Inn Scotts Valley welcomes dogs.
No, parking facilities aren't available at Best Western Plus Inn Scotts Valley.
Yes, Best Western Plus Inn Scotts Valley has a gym.