Diamond Star Hotel فندق النجمة الماسية

Seeb 23.63743800, 58.13742000 , 121 Noor Street (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsDiamond Star Hotel فندق النجمة الماسية has garnered positive reviews across multiple categories, making it a popular choice for travelers. Set in a tranquil and beautiful area, it offers convenient access to major commercial markets, shopping centers like Mall of Muscat and essential services. Proximity to the highway and Muscat airport adds to its appeal. Guests appreciate the affordable pricing, cleanliness and accommodating staff, which contribute significantly to an enjoyable stay. The location is particularly suitable for families and provides an excellent base for exploring nearby attractions.

The breakfast service receives mixed feedback with many guests praising the quality and freshness of items like omelettes, while others point out a lack of variety and occasional shortages in supply. Despite these criticisms, the breakfast fare is generally considered good value for the price. Dinner has room for improvement with suggestions for increasing both variety and quality.

Rooms are a strong point for the hotel, frequently commended for their spaciousness, cleanliness and comfort. Guests enjoy the large, well-organized spaces and modern amenities, although some noted occasional lapses in cleaning services and missing basic facilities. The quiet ambiance and elegant decor add to the overall positive experience.

Cleanliness at the hotel is consistently praised with many guests commenting on the spotless rooms and facilities. The staff's friendly and professional demeanor, especially in housekeeping and reception, enhances the guest experience.

Staff performance is notably excellent with many individual employees receiving high praise for their courteous and supportive service. This exceptional service contributes significantly to the hotel's welcoming atmosphere.

Parking is available but limited with guests noting the few, narrow spaces that lack adequate coverage. While its presence is appreciated, improvements in capacity and coverage are suggested.

Family travelers find the hotel exceptionally suitable, noting the friendly environment and staff's efforts to make children feel welcome. The hotel provides convenient amenities for families, though some minor issues with noise and privacy have been reported.

Feedback on bed comfort is mixed; while many guests find the beds clean and comfortable, a few report issues with older mattresses and inconsistencies due to using two mattresses for a single bed.

For business travelers, Diamond Star Hotel offers a professional environment with suitable spaces for meetings and corporate activities, making it a favored choice.

Overall, Diamond Star Hotel فندق النجمة الماسية stands out for its excellent location, cleanliness, spacious rooms and exceptional staff service, making it a highly recommended option for a comfortable, family-friendly and business-conducive stay.
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Categories
Hotel with Parking
This hotel offers parking. It also features amenities like a jacuzzi, spa, and gym.

Hotel with Gym
The hotel has gym facilities.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Business Hotel

Cheap Hotel

Room Types
Standard King Room This double room features a fireplace. Providing free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Standard Twin Room The fireplace is the standout feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a seating area, a wardrobe as well as city views.

Deluxe Double Room Guests will have a special experience as the double room offers a fireplace. Providing free toiletries, this double room includes a private bathroom with a shower and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Deluxe Twin Room Guests will have a special experience as the twin room features a fireplace. Providing free toiletries, this twin room includes a private bathroom with a shower and slippers. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Deluxe Junior Suite Guests will have a special experience as this suite features a fireplace. Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 2 bathrooms with a shower and slippers. The suite offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.

Standard King Room This double room's standout feature is the fireplace. Offering free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Standard Twin Room The fireplace is a top feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a seating area, a wardrobe as well as city views.

Deluxe King Room The fireplace is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Junior Suite This suite features a fireplace. Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower and slippers. The suite provides a seating area, a wardrobe, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.

Family Room with Private Bathroom This family room's standout feature is the fireplace. Offering free toiletries, this family room includes a private bathroom with a shower and slippers. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Guest Reviews
7.9
Good
Location
Nestled in a tranquil setting away from urban congestion and noise, Diamond Star Hotel فندق النجمة الماسية boasts an exceptional location that guests frequently praise. The hotel is conveniently close to major commercial markets, shopping centers like the Mall of Muscat and essential consumer services, making it highly accessible for travelers. Proximity to the highway and Muscat airport adds to its appeal for both short stays and extended visits.

Guests value the affordable pricing, cleanliness and accommodating staff, which enhance the overall experience. The hotel is set in a beautiful, peaceful area, providing a quiet retreat amidst a vibrant neighborhood brimming with shops, coffeehouses and essential amenities. Families find the location particularly suitable due to its accessibility and nearby services. The convenient location, paired with spacious rooms and excellent service, contributes to a comfortable stay.

Known for its easy access and clear directions, the hotel serves as a practical base for exploring nearby attractions. Whether for a quick stopover near the airport or a leisurely stay in Muscat's bustling commercial areas, Diamond Star Hotel فندق النجمة الماسية offers a desirable blend of comfort and convenience, making it a preferred choice for travelers.

Breakfast
Breakfast at Diamond Star Hotel فندق النجمة الماسية offers a mixed experience for guests. Many appreciate the hotel's good location and commend the breakfast as being delicious, fantastic and of fine quality. Positive notes highlight the buffet's inclusion of vegetables, eggs, lentils, juice, coffee, milk and sweet cupcakes with some guests finding the meals to be a very good value for the price. The freshness and quality of specific items, such as the omelettes, received particular praise.

However, the variety of breakfast options seems to be an area needing improvement. Numerous reviews indicate that the offerings are limited, not diverse and sometimes lack the necessary refills, especially regarding bread. Some guests mentioned that the selection is basic and the dishes not always prepared to their liking. While breakfast fits local tastes and some meals change daily, it's recommended to expand the variety to better cater to a diverse clientele.

Despite these culinary criticisms, overall, the breakfast aligns with the room rates and the staff's attentiveness and hospitality help elevate the experience. Cleanliness is maintained throughout the dining areas, contributing to an overall acceptable breakfast service. Nonetheless, enhancing the breakfast menu with more options and better organization could significantly improve guest satisfaction.

Dinner
The Diamond Star Hotel فندق النجمة الماسية offers a dining experience with room for improvement, focusing on simple and limited selections. While the taste of coffee and tea has been found lacking, the restaurant services are recognized positively and there is an opportunity for growth in both the quality and variety of meals. Ensuring that food remnants do not affect adjacent rooms would enhance the overall dining satisfaction.

Rooms
The rooms at Diamond Star Hotel فندق النجمة الماسية are frequently praised for their spaciousness and comfort. Guests appreciate the large, well-organized spaces and comfortable furniture, making for a relaxing stay. Rooms are generally described as clean and neat with some reviewers highlighting the elegant and coordinated decor, which adds a touch of sophistication to their experience. Additionally, the presence of modern amenities, like mini refrigerators and kettles in some rooms, is noted positively.

However, some reviews also point out areas needing improvement, such as inconsistent room cleaning services and occasional lack of basic facilities like tea, soap, or even hair dryers and irons. Despite these hiccups, the overall sentiment remains positive due to the generous room sizes, comfortable beds and quiet ambiance.

The hotel offers great views and the rooms are said to be suitable for various types of stays, including group accommodations. While some guests experienced minor inconveniences, the general consensus is that the rooms at Diamond Star Hotel provide a spacious, clean and comfortable environment for a pleasant stay.

Beds
At Diamond Star Hotel, the feedback on bed comfort has been mixed. Many guests have praised the beds for being very clean and incredibly comfortable with some highlighting the spaciousness of the accompanying rooms. Several reviews emphasized the comfort of the bedding and clean conditions of the mattresses, contributing to a restful stay. However, there are noticeable contrasts with some guests reporting discomfort due to old, unclean mattresses and the inconvenience of gaps caused by two mattresses instead of one. Despite the occasional issues with mattress cleanliness and comfort discrepancies, many found the sleeping arrangements satisfactory and appreciated the hotel's organized facilities and good service.

Cleanliness
Diamond Star Hotel فندق النجمة الماسية has received consistent praise for its cleanliness across various aspects of the guest experience. Many reviews highlight the hotel as exceptionally clean with comments frequently noting spotless rooms and pristine facilities. The cleanliness is often described as top-notch with several guests appreciating the well-maintained and tidy environment, praising both the general atmosphere and specific areas of the hotel.

Positive remarks also extend to the hotel staff, who are commended for their understanding, friendly and calm demeanor, complementing the hotel's high standards of cleanliness. Guests often describe the rooms as large, clean and comfortable with particular emphasis on the organized and well-kept condition of the accommodations.

While the majority of the reviews are overwhelmingly positive, a few guests noted some areas for improvement. Issues such as insects on the bathroom floor, unsatisfactory bathroom cleanliness and occasional unpleasant odors were mentioned. Despite these isolated incidents, the overall sentiment toward the hotel remains highly favorable.

In summary, Diamond Star Hotel stands out for its high standards of cleanliness and excellent housekeeping, making it a desirable option for travelers seeking a clean and comfortable stay.

Staff
Visitors to Diamond Star Hotel consistently commend the staff for their exceptional service. The reception team, including notable names like Mohammed Rashid, Ahlam and Sherry, receive high praise for their friendly, respectful and professional demeanor. Many guests highlighted the courteous and welcoming nature of the staff, noting their readiness to assist and their effective communication skills. Both housekeeping and room service personnel are also frequently mentioned for their attentiveness and commitment to guest satisfaction.

While some reviews suggest there may be occasional lapses in enthusiasm, the overwhelming sentiment is one of appreciation. The employees are described as cooperative, humble and very supportive, often going the extra mile to ensure a pleasant stay. Specific staff members, such as Khaled and Abdullah, are recognized for their exceptional hospitality and proficiency.

Overall, the atmosphere fostered by the staff greatly enhances the guest experience at Diamond Star Hotel, making it a highly recommended destination for future visits.

Parking
Diamond Star Hotel offers parking availability, albeit with limited spaces. Many guests have noted the convenience of having parking access with some also mentioning that it is free. However, the hotel faces challenges with the number of parking spaces, which guests have described as few, narrow and lacking adequate coverage such as umbrellas. The general consensus is that the current parking situation needs improvement with a suggestion for the hotel to seek future solutions to increase and enhance the available spaces. Despite these drawbacks, the presence of parking is seen as a positive aspect, even if the current capacity is insufficient for all guests.

Family
Diamond Star Hotel فندق النجمة الماسية is widely praised as an exceptional and excellent family-friendly hotel. Families looking for a hospitable environment will find this hotel ideal, especially those traveling with kids. The staff goes out of their way to make younger guests feel welcome, often greeting children with sweets and games. Many reviews highlight the enjoyable stay for all guests, emphasizing the hotel’s suitability for families and friends alike.

The hotel maintains appropriate services for families, ensuring privacy with options like connected rooms, which add convenience for family groups. However, there are some mentions of challenges regarding privacy and noise, such as children screaming disturbing sleep. Despite these minor concerns, most reviews strongly recommend the hotel for a family stay, underscoring its suitability and added value for guests with children.

Business
Diamond Star Hotel is noted for its appealing features geared towards business travelers. Guests consistently commend the professionalism of the receptionists and the overall corporate standard maintained throughout the hotel. The environment is crafted to suit a corporate setting, providing business colleague areas and an affable atmosphere ideal for business meetings. The amenities cater well to business needs, offering suitable spaces for meetings and other corporate activities, ensuring an atmosphere conducive to professional interactions. The hotel stands out as a preferred choice for businessmen, making it a worthy visit for those in need of reliable business facilities.

Accessible
The Diamond Star Hotel فندق النجمة الماسية has been noted for its generally well-accessible location, making it convenient for guests to reach important destinations easily, whether by taxi or walking. The room sizes are highlighted as suitable and the rooms themselves are described as beautiful and comfortable, enhancing the overall stay experience.

The hospitality and service levels at the hotel have earned high praise with many guests mentioning the friendliness and excellent support provided by the staff. However, there are notable concerns regarding accessibility for disabled guests. Several reviews point out issues such as lack of accessible points, no special conveniences for disabled guests and the presence of stairs which can be a significant barrier. Despite these accessibility issues, the general ambiance and service quality make for a pleasant stay for many guests.


No, Diamond Star Hotel فندق النجمة الماسية doesn't have any pool.

Yes, a spa is available at Diamond Star Hotel فندق النجمة الماسية.

No, Diamond Star Hotel فندق النجمة الماسية doesn't allow dogs.

Yes, parking facilities are available at Diamond Star Hotel فندق النجمة الماسية.

Yes, Diamond Star Hotel فندق النجمة الماسية has a gym.

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