Hotel Real Segovia by Recordis Hotels
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Summary of reviewsHotel Real Segovia by Recordis Hotels enjoys almost universal praise for its prime central location in Segovia’s historic center, offering easy access to major attractions like the cathedral, Roman aqueduct and Alcázar. Its position on a quiet pedestrian street allows guests to enjoy a tranquil environment while being close to charming streets, shops and restaurants. The fantastic views from some rooms and the rooftop terrace add to its appeal, making it an excellent base for exploring Segovia's rich history and culture.
The hotel provides a generally positive breakfast experience with many noting the extensive and varied offerings that include eggs, yogurt, fruit, breads, cheese and meats. The breakfast staff's friendliness and attentiveness contribute to a good start to the day. However, there are minor criticisms about the lack of variety over time.
Dinner experiences are mixed. While some guests highlight the quality and service of the restaurant and its varied menu, others find the offerings inconsistent with limited or bland options and occasional unpleasant food odors. Absence of evening amenities like dinner and bar service is a common drawback. Nonetheless, the friendly and helpful nature of the staff, including their recommendations for local dining, helps mitigate these downsides.
The rooms are noted for their exceptional cleanliness and comfort. Guests praise the spacious, modern decor and beautiful views of the city. Comfort features like large beds, coffee machines and quality amenities enhance the overall experience. However, some complaints about poor soundproofing, outdated decor and minor maintenance issues are noted.
Cleanliness is a standout feature with guests frequently commending the immaculate condition of both rooms and common areas. The hotel's blend of old-fashioned charm and modern facilities is well appreciated, contributing to a pleasant stay.
The staff consistently receives high marks for their exceptional service. Described as helpful, friendly and attentive, their warm and professional interactions significantly enhance the overall guest experience. Specific staff members are often recognized for their outstanding service and the receptionists' multilingual abilities add to the convenience.
The hotel's WiFi receives mixed reviews with some guests enjoying a strong, reliable connection, while others report weak signals and inconsistent performance, particularly on higher floors.
Parking arrangements, though complicated by the hotel's pedestrian location, are well-managed through valet service and nearby options. Detailed instructions and efficient valet service help alleviate the stress of parking, making the experience manageable and stress-free.
Family travelers find the hotel accommodating with family-friendly amenities and services, including family rooms and helpful provisions for storing baby food. The central location and welcoming atmosphere make it a suitable choice for families despite occasional minor inconveniences.
For nightlife, the hotel offers an excellent base to explore Segovia’s vibrant evening scene with numerous bars, restaurants and shops within walking distance. The helpful staff recommendations contribute to a memorable nightlife experience in the city.
In summary, Hotel Real Segovia by Recordis Hotels provides a mostly positive and comfortable experience with its prime location, cleanliness, comfort and exceptional staff service, making it a favored option for travelers visiting Segovia.
Categories
The hotel provides a generally positive breakfast experience with many noting the extensive and varied offerings that include eggs, yogurt, fruit, breads, cheese and meats. The breakfast staff's friendliness and attentiveness contribute to a good start to the day. However, there are minor criticisms about the lack of variety over time.
Dinner experiences are mixed. While some guests highlight the quality and service of the restaurant and its varied menu, others find the offerings inconsistent with limited or bland options and occasional unpleasant food odors. Absence of evening amenities like dinner and bar service is a common drawback. Nonetheless, the friendly and helpful nature of the staff, including their recommendations for local dining, helps mitigate these downsides.
The rooms are noted for their exceptional cleanliness and comfort. Guests praise the spacious, modern decor and beautiful views of the city. Comfort features like large beds, coffee machines and quality amenities enhance the overall experience. However, some complaints about poor soundproofing, outdated decor and minor maintenance issues are noted.
Cleanliness is a standout feature with guests frequently commending the immaculate condition of both rooms and common areas. The hotel's blend of old-fashioned charm and modern facilities is well appreciated, contributing to a pleasant stay.
The staff consistently receives high marks for their exceptional service. Described as helpful, friendly and attentive, their warm and professional interactions significantly enhance the overall guest experience. Specific staff members are often recognized for their outstanding service and the receptionists' multilingual abilities add to the convenience.
The hotel's WiFi receives mixed reviews with some guests enjoying a strong, reliable connection, while others report weak signals and inconsistent performance, particularly on higher floors.
Parking arrangements, though complicated by the hotel's pedestrian location, are well-managed through valet service and nearby options. Detailed instructions and efficient valet service help alleviate the stress of parking, making the experience manageable and stress-free.
Family travelers find the hotel accommodating with family-friendly amenities and services, including family rooms and helpful provisions for storing baby food. The central location and welcoming atmosphere make it a suitable choice for families despite occasional minor inconveniences.
For nightlife, the hotel offers an excellent base to explore Segovia’s vibrant evening scene with numerous bars, restaurants and shops within walking distance. The helpful staff recommendations contribute to a memorable nightlife experience in the city.
In summary, Hotel Real Segovia by Recordis Hotels provides a mostly positive and comfortable experience with its prime location, cleanliness, comfort and exceptional staff service, making it a favored option for travelers visiting Segovia.
Family Friendly Hotel
This hotel is well-situated. It provides comfortable lodging for families exploring the city.
Hotel near Nightlife Spots
Situated on Juan Bravo, a central street, this hotel provides easy access to various nightlife spots. Juan Bravo is a bustling street with shops and restaurants, making it easy to find nightlife options.
Hotel with Parking
This hotel provides arrangements for parking despite its location in a pedestrian area. Hotel staff offers guidance to mitigate any inconvenience.
Accessible Hotel
Offers wheelchair access and is located in the heart of Segovia, making it convenient for exploring the city. It also has other facilities for disabled guests available. The location provides easy access to key attractions.
4-Star Hotel
Located in the heart of Segovia, this hotel is within walking distance of the Segovia Cathedral and Plaza Mayor. It offers a rooftop terrace with city views, complimentary Wi-Fi, and a coffee shop/cafe.
Boutique-style Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Romantic Hotel
Business Hotel
About Hotel Real Segovia by Recordis Hotels
License: H-40/7
Guest Reviews
Location
The central location is complemented by the hotel's classic style, modern facilities and helpful, friendly staff. Guests also highlight the stunning views from some rooms and the rooftop terrace, which offers panoramic sights of the cathedral and old city, making it an appealing spot for a peaceful retreat. The ease of access to public transport and close proximity to all tourist areas add further convenience, making it a perfect base for discovering the rich history and culture of Segovia.
Additionally, the hotel’s commitment to cleanliness and the comfort of its rooms receives consistent praise, making it not just an ideally located accommodation but also a reliable and pleasant stay.
Breakfast
The breakfast staff were frequently praised for their friendliness and attentiveness, enhancing the overall dining experience. Freshly prepared options like scrambled eggs, bacon and the availability of fresh fruit and pastries added to the positive feedback. Many reviewers deemed the breakfast excellent, superb and fantastic, highlighting the abundant and generous selections available.
However, there were also some critiques. A number of guests felt that the breakfast could be improved, pointing out limited variety and monotony. Some mentioned that the breakfast was sufficient but lacked originality and creativity. While praised by many, a few guests thought the breakfast was not abundant enough or that it didn't fully align with the hotel's category.
Overall, Hotel Real Segovia's breakfast seems to be a strong point for many guests with a varied and high-quality offering that caters well to different tastes and preferences, despite some minor areas for improvement.
Dinner
However, there are noteworthy downsides. Dinner service does not reach the high standards of breakfast service with some guests noting the absence of dinner options. There are mentions of bland food and unmet expectations for daily specials. Additionally, the lack of room service, bar service in the evening and any dinner service at times is a recurring complaint. Guests also experienced unpleasant food odors in the corridors, which detracts from the overall dining experience.
On a positive note, the staff's friendly and helpful nature shines through, such as in assisting with parking and providing water in minibars. Their recommendations for local dining further enhance the stay. Overall, while the restaurant's food and service can be commendable, inconsistencies and lack of evening amenities detract from a seamless dining experience.
Rooms
Several guests also appreciated the detailed parking information provided by the hotel, which made arrivals smoother. Extras such as chocolates and bottled water upon arrival were well-received and the presence of notebooks with local movie references added a unique touch to the decor. The rooms often come equipped with modern facilities including well-furnished bathrooms and functional amenities like bathtubs, showers and towel racks.
However, there are some downsides. The soundproofing in the rooms has been reported as poor with noise from the corridor and adjacent rooms being a common disturbance. Some rooms feel outdated despite overall cleanliness and a few guests found the heating uncomfortable. Smaller rooms, while equipped with comfortable beds, lacked space and modern décor compared to other rooms in the hotel. Some bathrooms were noted to be poorly equipped and certain areas could benefit from better maintenance.
Ultimately, the location is praised for its centrality and accessibility, making Hotel Real Segovia an attractive option for travelers wanting to explore the city while enjoying comfortable and well-maintained accommodations. Despite minor drawbacks, the hotel's scenic views and modernized rooms make for a pleasant stay in Segovia.
Beds
However, not all feedback is entirely positive. Some guests have pointed out issues with pillow comfort, describing them as thin or too soft, leading to occasional neck pain. The firmness of the beds has also been a point of contention for a few with descriptions ranging from too hard to somewhat uncomfortable. Room size has been another frequent mention; while some find the beds large and spacious, others have noted receiving smaller beds than expected or being provided twin beds pushed together instead of a single double bed.
In summary, while there are some areas for improvement, the general consensus leans heavily towards a positive experience with the hotel’s beds, making it a good choice for travelers seeking a restful night's sleep.
Cleanliness
Rooms are frequently described as very clean, spacious and comfortable, often equipped with modern amenities such as fridges and safes. The hotel's blend of old-fashioned charm and modernized facilities is also appreciated by guests. Housekeeping services are praised for keeping rooms sparklingly prepared and well-maintained with frequent mentions of excellent linens and well-serviced bathrooms.
Despite occasional minor oversights, such as hallway carpets needing a thorough cleaning or a single stain on the linens, the overall feedback remains overwhelmingly positive. The hotel's hygiene practices, particularly in light of COVID-19, are noted and appreciated by visitors.
In addition to cleanliness, the hotel's convenient location, friendly staff and well-furnished rooms add to the overall excellent experience. It’s clear that cleanliness, combined with comfort and attentive service, ensures guests have a pleasant and worry-free stay at Hotel Real Segovia.
Staff
Guests commend the staff for their courteous and efficient handling of requests and their ability to offer valuable local recommendations for eating and sightseeing. Both the reception and restaurant teams receive glowing reviews for their friendliness and attentiveness. Even the housekeepers are acknowledged for their kind and attentive service.
Despite a few mentions of less empathetic or somewhat cold interactions by some receptionists, the overall sentiment remains overwhelmingly positive with staff being described as super friendly, knowledgeable and incredibly helpful. The personal attention and the polite, welcoming nature of the employees enhance the hotel's charm and central location, making it a favorite among travelers. The receptionists' ability to communicate in various languages, including Italian, adds to the convenience and excellent customer service experienced by guests.
Wi-Fi
However, there were also numerous complaints about the WiFi signal being weak, particularly on higher floors and in specific parts of the hotel, suggesting that coverage might not be consistent throughout the property. Some guests experienced slow and unreliable performance with frequent dropouts and a lack of connectivity in certain rooms. Communication with the hotel staff about these issues was noted, though the responsiveness and resolution seemed inconsistent.
Overall, while some guests had an excellent internet experience, others faced significant challenges with the WiFi at Hotel Real Segovia. It appears the hotel is aware of these issues and takes steps to address them, although the effectiveness of these efforts may vary.
Parking
While parking directly at the hotel is not available, there are alternative options nearby, including free and paid public parking. The valet service is praised for its efficiency with cars being picked up and returned without hassle. For those who prefer to park themselves, there are secure and undercover parking lots about 100 meters away and arrangements through the hotel can provide preferential rates.
Despite the lack of onsite parking, excellent arrangements and clear guidance from the hotel staff help mitigate any inconvenience. The motorbike parking directly opposite the hotel and the option to unload luggage close to the hotel are additional benefits. Overall, while parking in Segovia can be complicated and sometimes expensive, the hotel's varied solutions make the experience manageable and stress-free.
Family
The hotel's atmosphere is described as cozy and family-oriented, creating a safe and welcoming environment for family travel. Multiple reviews highlight its suitability for family trips, perfect family accommodation and that it fits comfortably even with kids. The attention to family bookings is noted, even though the hotel isn’t specifically specialized in family accommodations.
Amenities such as a kettle in the room and a small fridge are handy for storing baby food, enhancing the stay for guests with young children. While most reviews are positive about the family treatment and services, there are some mentions of an uncomfortable children’s sofa bed and the occasional disturbance from noisy neighboring guests.
Overall, Hotel Real Segovia is well-regarded for its family-friendly environment and services, making it an excellent choice for family vacations despite a few minor concerns.
Nightlife
Those staying at the hotel can expect a variety of nightlife options within walking distance with several reference restaurants and bars situated right at the doorstep. The hotel's central location makes it convenient to access late-night entertainment, offering ample opportunities for fun after dark.
While the vibrancy of the surrounding area is a plus for many, some guests have mentioned issues with noise levels, particularly from nearby clubs and busy squares. This can make it somewhat difficult to sleep for lighter sleepers. However, the stunning views from the rooftop terrace and the rooms can provide a tranquil and pleasant respite from the bustle below.
Overall, Hotel Real Segovia is ideal for those wanting to immerse themselves in Segovia's lively nightlife while also enjoying the convenience of a central location and the option for a serene retreat back at the hotel.
4 Star
Despite these shortcomings, other aspects of the hotel shine. Cleanliness is consistently praised with guests noting attention to detail in maintaining clean rooms. The hotel also delivers excellent service and some visitors felt that their experience indeed reflected the four-star billing with high-quality facilities and amenities exceeding expectations. Breakfast, however, received mixed feedback with some finding it below par compared to other four-star establishments.
The value for money is a strong point, as many felt the prices were appropriate for the services provided. While not a luxury hotel, Real Segovia manages to offer a comfortable stay with some modern conveniences. Overall, it strikes a balance as a classical hotel that might benefit from some modernization but retains enough charm and quality to be a worthwhile choice for many travelers.
Business
Accessible
Boutique-Style
With its origins tracing back to the 50s and 60s, the hotel maintains an authentic and cinematic feel, transporting guests to a bygone era while providing all the conveniences of contemporary hospitality. The carefully renovated interiors reflect a seamless blend of the past with the present, making each stay memorable.
Guests are particularly taken by the beautiful views from the terrace, offering a picturesque glimpse of the city. Despite its small and quiet nature, the hotel does not compromise on comfort or style, making it a delightful retreat for those seeking an intimate and charming escape in Segovia.
Romantic
The ambiance throughout the hotel is undeniably romantic, making it an ideal choice for honeymoons or anniversary celebrations. The friendly and attentive staff contribute to the romantic atmosphere by offering special tips and enhancing the experience for couples.
The hotel’s rooms are quiet and lovely with some suites providing unique romantic features such as bathtubs and balconies that set the scene for cherished moments. Whether it’s a yearly solo evening with a partner, a honeymoon or simply a couple's retreat, Hotel Real Segovia promises a delightful and romantic experience, complete with the charm, views and ambiance that make any stay extraordinary.
No, Hotel Real Segovia by Recordis Hotels doesn't have any pool.
No, a spa isn't available at Hotel Real Segovia by Recordis Hotels.
No, Hotel Real Segovia by Recordis Hotels doesn't allow dogs.
Yes, parking facilities are available at Hotel Real Segovia by Recordis Hotels.
No, Hotel Real Segovia by Recordis Hotels doesn't have a gym.
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