KTM Resort Batam is a hotel that truly stands out for its exceptional hospitality. The staff are friendly, helpful and able to understand English, making guests feel welcome and comfortable throughout their stay. Despite Ramadan, the service remained top-notch with guests specifically mentioning Habbib and Asep for their genuine service. While there was one instance of a restaurant waitress being impolite, overall the staff were described as warm, welcoming and eager to assist with any concerns. It's clear that the personnel at KTM Resort Batam go above and beyond to ensure their guests feel happy and taken care of.
Featuring a vibrant atmosphere and a range of recreational activities, HARRIS Resort Batam Waterfront offers a fun and energetic stay. The swimming pool and waterfront location make it an ideal choice for a relaxing getaway.
Summary of reviews related to the 'Pool' category
The HARRIS Resort Batam Waterfront has a beautiful and huge swimming pool that is perfect for guests of all ages. The interconnected pools are a great touch and the family room with pool access is spacious and comfortable. However, some guests have noted that the pool area can get too hot and more shaded areas would be appreciated. There are some concerns about broken tiles and cleanliness, but for the most part the pool is well-maintained and clean. There are plenty of activities to enjoy around the pool, including float rentals, pool tables and ball games. Families with children will love the selection of pool toys available for loan and the accessibility of the rooms to the pool is fantastic. Overall, the pool is amazing and a highlight of the resort.
This family-friendly resort features a fun pool with a waterslide and excellent service. It offers a relaxing and enjoyable experience for guests of all ages, with a focus on providing a memorable family vacation.
Summary of reviews related to the 'Pool' category
The Holiday Inn Resort Batam by IHG offers a standout pool area that is highly praised by visitors, particularly for families with children. The expansive swimming pool is described as both large and well-maintained, offering multiple sections to cater to different age groups and preferences. This includes an adults section and a children’s section equipped with a tall slide and a small lazy river, ensuring fun and excitement for all ages. Guests have enjoyed the resort’s thoughtful additions, such as floats and facilities like basketball hoops and inflatables, which enhance the overall experience. While the pool itself is fantastic, there are mentions of minor areas needing maintenance, like the water slide. Nevertheless, the pool remains a highlight for many, providing ample entertainment and relaxation opportunities in a clean and welcoming environment.
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