Lotte Hotel Jeju is a beautiful 5-star hotel located in the convenient tourist area of Jungmun. The hotel offers spacious and clean rooms with comfortable beds and stunning views of the garden, ocean, or hot springs. Guests were delighted with the breakfast provided, calling it delicious and varied. The hotel has excellent facilities, including an impressive outdoor and indoor pool, a luxurious spa and a convenient location near local attractions, cafes and pubs. The friendly and attentive staff provides exceptional service, making guests feel comfortable and at home. Families appreciate the hotel's family-friendly atmosphere with its great amenities for kids, including a separate children's pool, playground and child-friendly dining options. Overall, the Lotte Hotel Jeju is a luxury hotel that lives up to its reputation and guests feel satisfied and comfortable.
Landing Jeju Shinhwa World Hotel is strategically located within a bustling shopping center, providing guests convenient access to a variety of dining and shopping options. The vibrant atmosphere of the complex, which includes numerous restaurants, shops, theme parks and natural attractions like Gotjawal and Nollimae Park, enhances its appeal. Visitors appreciate the peaceful surroundings, conducive to a restful stay despite the hotel's lively environment. The resort's amenities and the friendly, helpful staff contribute significantly to the positive guest experience.
Guests have mixed feelings about the breakfast offerings, although many praise the variety and quality, particularly the seafood stir-fried noodles. The spacious breakfast room and long serving times add to a comfortable dining experience. Some, however, find the high cost not justifiable and mention limited hot dish options. Dinner options within the hotel also receive commendations with the seafood platter at Lan Ding Hall and the buffet stands out. However, some noted a decline in quality over the years.
The rooms are generally well-received for their cleanliness, spaciousness and modern facilities, though occasional comments mention a lack of furniture. Families benefit from the availability of connecting rooms and the luxury of amenities like a beautiful bathtub. Cleanliness across the hotel is frequently praised, underscoring a neat and friendly atmosphere conducive to short stays.
The staff are a standout feature, consistently described as friendly, welcoming and organized with specific employees receiving special mentions for their exceptional service. The swimming facilities, especially the outdoor Sky Pool, are enjoyable for families, although some guests are put off by extra charges for pool usage.
The hotel is particularly suitable for families, boasting numerous kid-friendly amenities and activities, including free tickets to Shinhwa Theme Park and access to the amusement and water parks within the complex. Weekends are enhanced by fireworks, ensuring an engaging stay for children.
Comfortable beds with Simmons mattresses provide a refreshing sleep experience, though there are occasional comments about the heaviness or firmness of the bedding. Overall, the hotel delivers a luxurious 5-star experience, praised for its high level of service, cheerful managers and excellent cost-performance ratio, making it a worthwhile option for luxurious stays in Jeju.