Sepang2.74499000,
101.68271500,
Lot Pt 13, Jalan Klia 2/2, 64000 Klia, Selangor Darul Ehsan(Show on Map)
7.7
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsTune Hotel KLIA-KLIA2, Airport Transit Hotel, is highly praised for its strategic and convenient location, making it an ideal choice for travelers in transit with its close proximity to KLIA2 airport. Guests commend the hotel’s straightforward access to airport terminals, a brief 5-10 minute walk via a covered walkway, ensuring a hassle-free commute. The ease of access to nearby shopping and dining options further enhances its appeal for those with early flights or late arrivals.
The breakfast service at the hotel receives positive feedback for its variety and early starting time of 3:00 am, catering well to early travelers. The buffet style, including Malaysian favorites like nasi lemak, is appreciated for its quality and adds value when included in the room rate. Although some found the breakfast average, the overall sentiment is favorable.
Dining options at the hotel are diverse, featuring both local and western cuisines and are generally well-reviewed for their taste and value. The restaurant and bar's lively atmosphere with live music and open-air seating, is a noted bonus. While the food is mostly well-received, there are occasional remarks about inconsistency in food quality and early closure of service by midnight.
Guestrooms receive mixed reviews, though many highlight them as clean, comfortable and adequately equipped for short stays. While some appreciated the modern and functional design, others found the rooms small and cited issues such as cleanliness, occasional insects and insufficient amenities. Despite these concerns, the practical location and overall value are often enough to make it a practical choice for transit travelers.
Cleanliness is another area with mixed reviews. Many guests find the rooms clean and the bedding comfortable, although some have encountered issues such as dirty bathrooms, insects and poor maintenance. Hallways and common areas have also received criticism for musty smells.
The staff at Tune Hotel KLIA-KLIA2 are frequently praised for their friendliness, helpfulness and professionalism. Instances of exceptional service, especially from individuals like Afiq and Mable, are common, making guests feel welcomed and well-attended to. This positive interaction significantly enhances the overall guest experience despite occasional remarks about staff incompetence.
Free Wi-Fi is available and is mostly reliable with some guests noting excellent reception and speed. However, there are occasional issues with connectivity and access information, which, if addressed, could improve the overall guest experience.
Parking is convenient with on-site and valet options, though the associated costs are a frequent complaint. Many find the parking fees exorbitant and the payment process cumbersome, detracting from the otherwise positive experience.
The hotel shines as a family-friendly option, offering spacious family rooms and excellent service from staff who are particularly accommodating to those with children. While availability of these rooms can sometimes be limited, the overall amenities and location make it a favorable choice for families in transit despite occasional privacy and room size concerns.
Beds at the hotel receive generally positive reviews for their comfort and cleanliness with many noting that they contribute to a good night’s rest. However, some guests have found issues with bed size and occasional insect presence.
Perceived as a solid four-star establishment, Tune Hotel KLIA-KLIA2 offers commendable value, particularly for transit and business travelers. Most guests appreciate the clean and comfortable accommodations, although there are suggestions for improvements in room size and amenities to meet higher standards. Notwithstanding some criticism, the convenient location, friendly staff and overall value make it a reliable and practical choice for short stays and transit travelers. Show more
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Categories
Business Hotel
Located near KLIA2, this hotel is linked via a covered walkway, making it convenient for stopovers and business meetings. It provides essential amenities for travelers in transit.
Hotel with Parking
Providing parking facilities for guests. It is directly connected to the KLIA2 terminal, offering convenience for travelers needing quick airport access and secure parking.
Cheap Hotel
This hotel is designed for airport transit, offering essential amenities at a budget-friendly price. Its location at KLIA2 provides convenience for travelers with connecting flights.
Accessible Hotel
This hotel offers accessible rooms, including options with roll-in showers and toilets with grab rails. The entire unit is wheelchair accessible and located on the ground floor and accessible by lift. It also provides a free airport shuttle.
Family Friendly Hotel
4-Star Hotel
Room Types
Double RoomLarger double room with air conditioning features a queen bed, flat-screen satellite TV, laptop safe and desk. Private bathroom includes a shower, hairdryer and free toiletries.
Twin RoomTwin room with air conditioning features a flat-screen satellite TV, laptop safe and desk. Private bathroom includes a shower, hairdryer and free toiletries.
Premium QueenOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a safe deposit box. The unit offers 1 bed.
Day Use Room – 12 hours Transit Day Use only between times of 0700hrs to 1900hrs. THIS IS NOT OVERNIGHT (Inclusive of 1 Meal Voucher)Larger double room with air conditioning features a queen bed, flat-screen satellite TV, laptop safe and desk. Private bathroom includes a shower, hairdryer and free toiletries.
Rates are for same-day stays of up to 12 hours between 07:00 to 19:00.
Latest check-in time is until 18:00. Please note that the room cannot accommodate late check-outs.
Blackout restrictions may apply.
Premium Executive StudioProviding free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a safe deposit box. The unit offers 1 bed.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Garden King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a safe deposit box as well as garden views. The unit has 1 bed.
Garden TwinFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a safe deposit box as well as garden views. The unit has 2 beds.
Quadruple RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Day Use Room - 6 hours Transit Day Use only between times of 0700hrs to 1900hrs. THIS IS NOT OVERNIGHT (Inclusive of 1 Meal Voucher)This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room with 30 Minutes Foot Massage for 1 guest @ Rehat Spa This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Deluxe Double Room - High FloorThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Traveller RoomFeaturing free toiletries, this dormitory room includes a private bathroom with a shower and a hairdryer. The air-conditioned dormitory room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a safe deposit box as well as garden views. The unit has 1 bed.
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Day Use Room - 4 hours Transit Day Use only between times of 0700hrs to 1900hrs. THIS IS NOT OVERNIGHT (Inclusive of 1 Meal Voucher)This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Tune Hotel KLIA-KLIA2 is widely praised for its strategic and convenient location, especially for travelers looking for a quick transit or an overnight stay. Situated within walking distance from KLIA2, it provides easy and direct access to the airport terminals, making it ideal for early flights or late arrivals. Guests appreciate the short walking distance with many noting it takes about 5 to 10 minutes to reach the terminals via a covered walkway, ensuring a smooth and hassle-free commute. Additionally, the proximity to the airport is complemented by good amenities such as clean rooms, friendly staff and accessibility to nearby shopping and dining options. Overall, the hotel is highly recommended for its location and the convenience it affords travelers.
Breakfast
The breakfast experience at Tune Hotel KLIA-KLIA2, Airport Transit Hotel, receives generally positive remarks from guests. Many appreciate the variety and selection available, making it a satisfying start to the day. Guests mention the convenience of the early breakfast service starting as early as 3:00 am, which is beneficial for those catching early flights. The buffet style is a hit with several reviewers noting the ample options and decent Malaysian food offerings like nasi lemak being a special highlight. The inclusion of breakfast in the room rate is also frequently praised for adding value to the stay. Despite some feedback on the breakfast being average or limited, the overall sentiment leans towards it being a well-received amenity for a transit hotel.
Dinner
Tune Hotel KLIA-KLIA2's dining options receive a mix of praise and constructive feedback from guests. Many highlight the restaurant and bar as excellent choices with the establishment staying open late and offering a pleasant atmosphere, including open-air seating and live music. Guests appreciate the variety of dining options, including a good mix of local and western cuisines with the local food particularly noted for its taste. The minimalist, yet clean setting is also a plus.
The pricing of the food is generally seen as reasonable, providing good value for the money, especially when included in transit packages. Breakfast and other meals are often described as good or very good; however, a few reviews mention that the food quality can be inconsistent with some prepared meals occasionally undercooked or ordinary. Service is well-received with multiple dining options both within the hotel and nearby, offering convenience for travelers.
While there are ample dining options, it's noted that food service stops at midnight, which could be a drawback for late-night arrivals. Overall, the restaurant and bar at Tune Hotel KLIA-KLIA2 present a reliable and enjoyable option for dining, particularly for those on overnight stays or in transit.
Rooms
The rooms at Tune Hotel KLIA-KLIA2 Airport Transit Hotel receive mixed reviews from guests. On the positive side, many praised the rooms for being comfortable and clean with some describing them as spacious and well-equipped. The rooms were often highlighted as a good option for a quick overnight stay, providing a practical and functional space for travelers in transit. Some guests appreciated the modern and tidy design of the rooms, noting features like good lighting and decent climate control.
However, several reviewers reported various issues that detracted from their experience. A common complaint was the room size with many describing the rooms as small and cramped. Additionally, some guests found the lack of amenities like a mini fridge, kettle and basic toiletries to be disappointing. Cleanliness was another recurring issue with some guests finding their rooms to be dusty or not cleaned to their standards and instances of ants or tiny insects were mentioned. Problems with air conditioning, noise levels and outdated room decor were also noted, along with musty smells in some rooms.
Despite these drawbacks, a number of reviewers felt that the hotel's location and overall value made it a practical choice, especially for short-term stays. The convenience of being close to the airport and the functional simplicity of the rooms were seen as positive aspects for transit travelers.
Beds
The beds at Tune Hotel KLIA-KLIA2, Airport Transit Hotel have received largely positive feedback from guests. Words like comfortable, very comfortable and extremely comfortable frequently describe the sleeping experience. Many guests noted that the beds were clean with clean bedsheets being a common highlight. Several reviews praised the beds for being large, comfy and providing good sleep quality. Specific mentions of the beds being firm but comfy, soft and featuring two pillows per person add to the positive impressions.
However, there were some drawbacks. A few reviews mentioned the beds being too small for taller guests with bed length sometimes cited as an issue. Some guests found the beds to be a bit flimsy or dirty and there were occasional complaints about ants and bugs. Additionally, a couple of reviews mentioned that the beds needed better replacement or maintenance. Noise from adjacent rooms and musty-smelling pillows were also concerns shared by some guests.
Overall, the majority of reviews indicate that the hotel’s beds offer a comfortable and clean sleeping experience, making it a reliable choice for transit travelers looking for a good night's rest.
Cleanliness
The reviews for Tune Hotel KLIA-KLIA2, Airport Transit Hotel present a mixed picture, particularly regarding cleanliness. Many guests appreciated the clean, comfortable rooms, noting their spaciousness and functionality. The bedding generally received positive remarks for being clean and comfortable, enhancing the overall stay experience. Additionally, the hotel's proximity to the airport was seen as a significant advantage for travelers on layovers, making it a convenient choice.
However, several reviews highlighted some cleanliness issues, especially with the bathrooms. There were consistent reports of dirty and smelly rooms and some guests encountered insects such as ants and mosquitoes. Specific complaints included moldy and unclean bathrooms, dusty rooms and stained bed linens. Instances of poor maintenance, such as clogged sinks and malfunctioning air conditioners, have also been noted.
While some guests found the hotel generally modern and clean with friendly staff, a substantial number of visitors felt that the hotel could improve its cleanliness and maintenance standards. Areas such as hallways and common spaces also received criticism for musty smells and lack of proper upkeep.
Overall, the Tune Hotel KLIA-KLIA2 offers a convenient and potentially comfortable stay for transit passengers, but it seems consistency in cleanliness and maintenance needs more attention.
Staff
Travelers highlight the Tune Hotel KLIA-KLIA2, Airport Transit Hotel for its notably friendly, helpful and courteous staff. Numerous guests express appreciation for the warm welcome they received upon arriving at the hotel with commendations particularly directed towards individuals like Afiq and Mable. The staff consistently demonstrate excellent hospitality, promptly assisting guests with early check-ins and addressing requests efficiently. Many reviewers found the reception process smooth and seamless, often commenting on the staff’s professional and accommodating nature.
A positive experience is reflected in the way staff members handle even late-night arrivals and special situations, such as accommodating families with toddlers or elderly travelers. The team's knowledge of the English language fosters clear communication, enhancing the overall guest experience. Moreover, guests frequently mention the friendliness and attentiveness of specific hotel personnel, including those at the reception desk and in the dining area.
While there are occasional remarks about a lack of staff competence and friendliness, the majority of the feedback is overwhelmingly positive, painting a picture of a team that goes out of its way to ensure a pleasant and comfortable stay. Overall, the hotel’s staff are valued for their exceptional service and dedication to enhancing guest satisfaction.
Wi-Fi
Tune Hotel KLIA-KLIA2, Airport Transit Hotel, offers various amenities and its Wi-Fi service has garnered mixed feedback from guests. The hotel provides free Wi-Fi and many guests have appreciated its availability, noting that the connection was reliable and strong throughout the hotel premises. Some reviews highlighted that the Wi-Fi was blazing fast with excellent reception, making it convenient for travelers who need to stay connected.
However, not all experiences were positive. There were reports of sluggish Wi-Fi with some finding the connection wavering or slow at times. A few guests faced difficulties accessing the Wi-Fi due to insufficient information about the password and some also mentioned the need for better signage and instructions for a smoother experience. Despite these occasional issues, the general sentiment indicates that when the Wi-Fi works well, it provides a good internet connection and enhances the overall stay at the hotel.
Parking
Parking at 'Tune Hotel KLIA-KLIA2, Airport Transit Hotel' has been a mixed experience for guests. On the positive side, the hotel offers both onsite and covered parking with many guests appreciating the availability and convenience of free parking, particularly during the night. Valet parking was frequently praised for being easy to use and friendly.
However, there are significant concerns regarding the cost of parking. Many felt that the paid parking rates were exorbitant with some mentioning fees such as RM46 for one night or RM4 per hour as being unaffordable. Guests repeatedly emphasized that the lack of complimentary parking was a major drawback, especially given the additional costs for overnight parking.
The process of paying for parking has also been reported as troublesome with instances of malfunctioning payment machines and long queues at the reception for payment. Overall, while the hotel does offer convenient parking options, the associated costs and complications detract from the overall positive experience.
Family
Tune Hotel KLIA-KLIA2 is widely recognized as a family-friendly establishment that caters well to travelers with young children. Numerous guests have reported exceptional service from the attentive and responsive staff, who often prioritize families with small kids during the check-in process.
The hotel offers spacious family rooms and suites, providing comfortable accommodation for families of various sizes. Many guests note the convenience of having adjoining rooms, which enhances the experience for larger groups or families traveling together. However, it’s worth mentioning that availability of these family rooms or quad rooms can sometimes be limited, as they are frequently unavailable on the website.
Additionally, the hotel is praised for its convenient location with essential amenities such as a Family Mart within walking distance. This makes it easier for families to grab necessary supplies without much hassle. The comfortable setting of the rooms, coupled with the hotel's on-ground floor layout, is highlighted as suitable for an overnight stay, particularly for those in transit with family members.
However, some guests expressed concerns about room size, particularly when accommodating two adults and two children and noted occasional privacy issues due to lack of separate bathrooms. The pool did not meet some guests' expectations for a family activity but the overall family-friendly services compensated for occasional shortcomings.
In sum, while there are minor areas for improvement, the Tune Hotel KLIA-KLIA2 provides an excellent family-friendly experience with spacious rooms, attentive staff and convenient amenities suited for families in transit.
4 Star
Tune Hotel KLIA-KLIA2, Airport Transit Hotel, offers a commendable experience for transit travelers and business guests, often being perceived as a solid four-star establishment. Guests frequently applaud its great value, highlighting that the hotel provides comfortable and clean accommodations suitable for short-term stays. Those on longer stays can benefit from a 10-20% room discount for bookings over five days, adding to its appeal.
The facilities at Tune Hotel are generally well-received with good amenities cited for business travelers, despite some noting that the rooms could be a bit larger and more modern. The hotel’s clean and comfortable rooms contribute positively to the overall experience.
However, some areas of criticism include the average quality of the breakfast and the absence of certain four-star amenities like toiletries and slippers, which some guests felt fell below the expected standard. Additionally, a few reviews mentioned that better four-star hotels are available in the city at a similar price point, leading to a perception that the amenities offered might not always justify the cost.
In summary, Tune Hotel KLIA-KLIA2 stands out for its convenience, cleanliness and value, making it an ideal choice for transit passengers and short-term business travelers, though it has room for improvement in some aspects of its facilities and services.
Business
Tune Hotel KLIA-KLIA2, Airport Transit Hotel, is tailored for business travelers in need of a convenient and efficient place to rest between flights. Its prime location makes it an excellent choice for those on short business trips or in transit, facilitating quick and easy access to both KLIA and KLIA2 terminals. The hotel is deemed suitable for brief layovers and offers practical amenities that cater to the needs of business travelers, such as available transfers to airport terminals and places to sit and work.
While some reviews indicate areas for improvement, such as internet connectivity and the absence of facilities like a gym or tea/coffee making options, the overall impression for business purposes remains positive. It's regarded as a business-friendly, no-fuss stopover spot ideal for overnight stays or quick rests, ensuring travelers can catch their next flight without hassle.
Despite its basic setup, Tune Hotel KLIA-KLIA2 delivers where it counts, providing an ideal midpoint for business transit flights and short-term stays. It's particularly useful for early flights with the added benefit of early flight breakfast provisions, making it a practical choice for those needing a convenient, cost-effective transit solution.
Accessible
Tune Hotel KLIA-KLIA2 is highly praised for its accessibility, making it a convenient choice for travelers, particularly those with disabilities. The hotel is wheelchair accessible with guests appreciating the provided ramps and accessible rooms, ensuring ease of movement for those using wheelchairs. The accessibility features extend to the late hours, making it user-friendly round the clock.
The hotel's prime location and easy-to-navigate layout are significant advantages. Guests report a short walk from the terminals, convenient access to the airport and straightforward paths that are well-marked for simple navigation. The accessibility extends to the rooms, which are noted for having ramps and being designed with disabled-friendly amenities, including wheelchair-accessible bathrooms.
Additional facilities such as a shuttle service, international plug outlets in the bathrooms and provisions for a microwave contribute to a more comfortable stay. The staff at Tune Hotel KLIA-KLIA2 are also mentioned for their friendliness and helpfulness, enhancing the overall positive experience for travelers with disabilities.
Despite a few minor issues like a non-working safe and the lack of a clear map for navigating between KLIA1 and the hotel, the overwhelming consensus highlights the hotel's accessible, convenient and modern environment suitable for all travelers, particularly those with additional accessibility needs.
Luxury
The Tune Hotel KLIA-KLIA2, Airport Transit Hotel, provides a blend of affordability and comfort, making it a convenient option for travelers. The hotel has received commendations for its impressive service and aesthetically pleasing appearance, highlighted by a beautiful lobby design. Although some reviews suggest that the rooms do not fully match the initial luxurious impression given by the lobby, the hotel is still regarded as a good-looking and comfortable place to stay. While there are mentions of luxury and exclusivity and the hotel carries certain high prices associated with luxury hotels, it seems to tread a fine line between the appearances and the actual quality of room accommodations.
No, Tune Hotel KLIA-KLIA2, Airport Transit Hotel doesn't have any pool.
No, a spa isn't available at Tune Hotel KLIA-KLIA2, Airport Transit Hotel.
No, Tune Hotel KLIA-KLIA2, Airport Transit Hotel doesn't allow dogs.
Yes, parking facilities are available at Tune Hotel KLIA-KLIA2, Airport Transit Hotel.
No, Tune Hotel KLIA-KLIA2, Airport Transit Hotel doesn't have a gym.