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Summary of reviewsMines Beach Resort Hotel enjoys a convenient and strategic location, ideally positioned near the Mines Convention Center and just a short walk from the Mines Mall. This makes it an excellent choice for both leisure and business travelers who appreciate the ease of access to amenities and quick access to Kuala Lumpur City Center while benefiting from a peaceful retreat. The resort offers beautiful balcony views, particularly stunning at sunset and an added buggy service to the nearby mall enhances convenience.
The breakfast offerings at the hotel receive mixed reviews. The breakfast buffet is generally appreciated for its comprehensive variety of local and international foods with guests particularly enjoying items like omelets, nasi lemak and various breads and desserts. Despite some guests expressing a desire for more variety and improved quality on certain dishes, the positive feedback on the helpful staff and delightful breakfast views contribute to a satisfying dining experience for many.
Guests speak highly of the rooms at Mines Beach Resort Hotel, often describing them as spacious, clean and comfortable, making them suitable for families and groups of friends. The comfort of the beds and serene views enhance the relaxing ambiance of the resort. However, there are mentions of outdated decor and the need for maintenance on certain fixtures. Despite these issues, the general sentiment remains positive regarding the value for money and overall comfort of the rooms.
Cleanliness at Mines Beach Resort Hotel garners mixed reactions. Many guests report thorough cleaning and good staff service, which contributes to a comfortable environment. However, cleanliness issues in specific areas such as bathrooms and the swimming pool are frequently mentioned. Problems like broken flushes, unclean bathtubs and insufficient pool maintenance indicate a need for improvement to ensure a better guest experience.
The staff at the hotel are consistently praised for their friendliness, helpfulness and professionalism. Guests appreciate the attentive and accommodating nature of the team, particularly during check-in and check-out. Despite a few less favorable interactions, the overall sentiment highlights the staff's significant contribution to a pleasant stay at the resort.
The pool area at Mines Beach Resort Hotel features an appealing beach-like ambiance and a pleasant atmosphere, complemented by friendly staff. However, the condition of the pool itself is a common point of criticism. Guests frequently describe the pool water as murky and dirty, noting the presence of water insects and an overall lack of proper maintenance and circulation. While the pool's concept and surrounding environment hold potential, significant improvements in cleanliness and maintenance are required.
Overall, Mines Beach Resort Hotel offers a generally favorable experience with a strategic location, spacious and comfortable rooms and a friendly staff, though it stands to benefit from improvements in certain cleanliness and maintenance aspects. Show more
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Categories
Resort near Golf Courses
Located adjacent to the award-winning Mines Resort Golf Club, this resort provides easy access to a top-rated golf course. The hotel also offers views of a 150-acre lake, combining golfing with a tranquil environment.
Resort for Honeymoon
Offers a unique lakeside setting in Seri Kembangan with a resort feel. It provides a peaceful ambiance and different perspective for a romantic getaway compared to urban hotels.
Resort with Parking
Mines Beach Resort Hotel offers free self-parking available onsite, providing convenient parking for hotel guests.
4-Star Resort
This resort offers a relaxing beachside experience with a focus on comfort and amenities. The location and views are highly rated, providing a serene getaway.
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Resort with Free Wi-Fi
Business Resort
Accessible Resort
Resort with Outdoor Pool
Room Types
Classic RoomFitted with a flat-screen TV, this room is appointed with an en suite bathroom.
This room will be allocated upon arrival and room types are subject to availability.
Deluxe Twin RoomThe spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Lake View King BedThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views. The unit has 1 bed.
Villa Twin RoomThe villa's kitchen, which features a tea and coffee maker, is available for cooking and storing food. This air-conditioned villa includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit offers 2 beds.
Royal Suite 2 BedroomThis spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchen, which features a dishwasher, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views. The unit offers 3 beds.
Deluxe King RoomGuests can make the most of a balcony and lake views. The unit has 1 bed.
Classic Twin RoomThe unit offers 2 beds.
Villa King RoomGuests can enjoy a balcony and lake views. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
Mines Beach Resort Hotel offers a convenient and strategic location, making it an ideal choice for both leisure and business travelers. Positioned near the Mines Convention Center, it stands out for its proximity to the Mines Mall, accessible within a short walking distance. This benefits those attending events or seeking quick access to food and other necessities. The hotel is also close to Kuala Lumpur City Center yet provides a peaceful retreat from the city's hustle and bustle.
Guests highlighted the beautiful views from the balcony, especially during sunset, which add to the overall pleasant environment. It's an excellent spot for a short escape, particularly on weekdays. The availability of a buggy service to the nearby mall adds an extra layer of convenience. Though some mention congested roads leading to the location, the overall sentiment regarding the location and surrounding amenities remains positive.
Breakfast
Mines Beach Resort Hotel's breakfast offerings receive mixed reviews from guests, but many highlight positive aspects. The breakfast buffet is described as comprehensive with a variety of local and international foods. Guests particularly enjoy specific items such as the omelets, nasi lemak, sandwiches, desserts, cereals and bread selections. Some travelers find the breakfast good and delicious, noting that it often cheers them up in the morning. Additionally, the breakfast package with the hotel is appreciated for its overall worth.
However, several guests express a desire for more variety, stating that the selection can be limited and repetitive. There are mentions of certain dishes being bland or undercooked. Despite these critiques, the general consensus leans towards satisfaction with the variety and taste offered, making breakfast a pleasant part of many guests' stays at the resort. The helpful service and pleasant views add to the overall positive dining experience.
Rooms
Mines Beach Resort Hotel offers rooms that are generally spacious, clean and comfortable, making them suitable for families and groups of friends. Guests appreciated the size of the rooms, describing them as large and good value for money, which adds to a relaxing stay. The overall cleanliness and tidiness of the rooms received positive feedback, contributing to a pleasant experience. In particular, the comfort of the beds and the serene view from the rooms were highlighted as standout features, enhancing the relaxed ambiance of the resort.
However, some room conditions and amenities were not up to par with guests' expectations. Issues such as outdated decor, limited amenities, flickering lights and the need for maintenance on fixtures like the bathroom shower handle and balcony railing were noted. Additionally, some rooms faced problems like an unpleasant smell and malfunctioning air conditioning, which detracted from the overall experience.
Despite these drawbacks, the general consensus leans towards the positive side with the emphasis on spacious, clean and comfortable rooms, as well as friendly staff, contributing to a generally favorable stay at Mines Beach Resort Hotel.
Cleanliness
Mines Beach Resort Hotel presents a mixed bag when it comes to cleanliness based on guest reviews. On the positive side, many guests highlighted good staff service paired with cleanliness in certain areas, leading to a comfortable stay. The room cleanliness was noted by some with thorough cleaning reported in several instances. The resort also maintains a generally clean and quiet environment, adding to the overall comfort.
However, there were recurring issues in specific areas that need attention. Several guests pointed out that the toilet cleanliness was lacking, mentioning problems such as broken flushes, unclean bathtubs with black markings and dirt on the bathroom floor. The swimming pool also garnered criticism for its cleanliness with descriptions of the water being stinky and the pool needing more regular cleaning and better lighting.
While the villa rooms provided questionable cleanliness levels, the main complaint revolved around older facilities that seemed neglected, including old towels and dust in the carpets. The air conditioning in some rooms was noted as inefficient, adding to the discomfort.
In summary, while the resort offers clean and comfortable basics in some areas, significant improvement in bathroom and pool maintenance is required to enhance the guest experience.
Staff
The staff at Mines Beach Resort Hotel are frequently highlighted for their friendliness, helpfulness and professionalism. Guests consistently describe the hotel staff as attentive, accommodating and quick to solve any issues. The receptionists are noted for being especially supportive during check-in and check-out, contributing to a seamless experience. Despite a few mentions of less favorable interactions, the overwhelming sentiment is one of positivity with multiple reviews emphasizing the staff's polite and down-to-earth nature. Overall, visitors appreciate the warm and responsible service provided by the team, which contributes significantly to a pleasant stay at the resort.
Pool
Mines Beach Resort Hotel’s pool has both positive and negative aspects according to guest reviews. On the bright side, the pool features an appealing beach-like ambiance with some guests appreciating its realistic and beautiful artificial beach. The pleasant atmosphere around the pool area, combined with friendly staff, is a feature that several guests commend.
However, the pool itself seems to struggle with cleanliness and maintenance issues. Many guests have noted that the pool water appears murky, green and dirty, often describing it as filled with water insects and resembling the color of fungus. Some even mentioned that their children refused to use the pool due to its condition. Furthermore, the pool has been likened to an extension of the lake rather than a conventional swimming pool with some reviews highlighting a lack of proper circulation and the presence of animals.
Overall, while the pool's concept and surrounding environment have potential, the current state of cleanliness and maintenance requires significant improvement.
Yes, Mines Beach Resort Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mines Beach Resort Hotel.
No, Mines Beach Resort Hotel doesn't allow dogs.
Yes, parking facilities are available at Mines Beach Resort Hotel.