Séjours & Affaires Serris Rive Gauche
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Summary of reviews'Séjours & Affaires Serris Rive Gauche' enjoys an outstanding location for visitors to Disneyland Paris, situated in the charming area of Serris. Its close proximity to local transportation, particularly the RER station, facilitates easy access to both Disneyland and central Paris. Guests appreciate its location near the expansive Val d'Europe shopping mall, which provides numerous shops, restaurants and a supermarket, making essential amenities conveniently accessible. Despite occasional noise insulation and facility issues, the unbeatable location, competitive price and accommodating staff offer a satisfactory experience for travelers.
The breakfast at the hotel receives varied feedback. Many guests commend the buffet for its delicious and plentiful selection, including cereals, fruits, yogurt, croissants and meats, which provide good value for the price, especially given the hotel's proximity to Disneyland. However, some guests note that the breakfast lacks variety and quality on certain days and the early breakfast service ending at 9 a.m. can be inconvenient for late risers. Nonetheless, the friendly staff and the option of on-site breakfast contribute to a generally positive experience.
Room reviews present a mixed picture. Positively, rooms are described as spacious, comfortable and well-equipped with small kitchens that are ideal for self-catering. The presence of essential amenities such as microwaves, kettles and coffee makers adds to the convenience. However, some rooms show signs of wear and require maintenance with issues like broken tiles, outdated furniture and mold reported. Noise from nearby rooms and outside traffic can be bothersome and inconsistent cleanliness standards suggest that improvements are necessary. Despite these drawbacks, many guests find the rooms satisfactory for the value and location.
Cleanliness reviews are similarly mixed. Positive feedback highlights clean and comfortable rooms with the cleaning staff receiving praise for their efforts. However, numerous guests report significant cleanliness issues, including mold, dirty surfaces and outdated facilities that require refurbishment. While some guests are content with the cleaning standards, the frequent comments indicate a need for more rigorous cleaning protocols.
The staff at 'Séjours & Affaires Serris Rive Gauche' are frequently praised for their friendliness, helpfulness and multilingual capabilities. Guests mention specific staff members who provided exceptional service, contributing to a warm and welcoming atmosphere. Although some reviews note negative interactions and a lack of staff presence during off-hours, the overall sentiment reflects positively on the staff, making the hotel a favored choice for visitors who value excellent service.
WiFi quality receives mixed reviews. While some guests experience excellent and reliable service, many others encounter weak or intermittent signals, slow speeds and connectivity problems, particularly in certain rooms. The lack of online technical support exacerbates these issues, suggesting room for improvement in ensuring consistent and high-quality internet service.
The parking facilities are highlighted positively with ample, underground and secure parking options available. Guests appreciate the reasonable fees and the ease of access provided by direct elevator connections to the hotel rooms. While there are occasional reports of minor issues, the overall sentiment is that the parking facilities significantly enhance the guest experience.
The comfort of the beds also receives mixed feedback. Many guests find the beds comfortable and conducive to a good night's sleep with some even describing them as super comfortable. However, others report issues with firmness, sagging and occasional cleanliness concerns. Despite these variances, the general sentiment leans towards a comfortable stay, especially for those who appreciate good bedding.
The hotel is positively noted for being pet-friendly, particularly accommodating dogs without additional charges. Guests appreciate the clean and well-maintained property, which remains inviting despite its pet-friendly policy. Although there are occasional suggestions for improvement in pet services, the overall sentiment towards the hotel's pet-friendly accommodations is favorable.
In summary, 'Séjours & Affaires Serris Rive Gauche' offers a strategically located, comfortable and pet-friendly stay with notable strengths in staff service and convenience of location. However, areas such as room maintenance, cleanliness, breakfast variety and WiFi connectivity could benefit from improvements to enhance the overall guest experience.
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The breakfast at the hotel receives varied feedback. Many guests commend the buffet for its delicious and plentiful selection, including cereals, fruits, yogurt, croissants and meats, which provide good value for the price, especially given the hotel's proximity to Disneyland. However, some guests note that the breakfast lacks variety and quality on certain days and the early breakfast service ending at 9 a.m. can be inconvenient for late risers. Nonetheless, the friendly staff and the option of on-site breakfast contribute to a generally positive experience.
Room reviews present a mixed picture. Positively, rooms are described as spacious, comfortable and well-equipped with small kitchens that are ideal for self-catering. The presence of essential amenities such as microwaves, kettles and coffee makers adds to the convenience. However, some rooms show signs of wear and require maintenance with issues like broken tiles, outdated furniture and mold reported. Noise from nearby rooms and outside traffic can be bothersome and inconsistent cleanliness standards suggest that improvements are necessary. Despite these drawbacks, many guests find the rooms satisfactory for the value and location.
Cleanliness reviews are similarly mixed. Positive feedback highlights clean and comfortable rooms with the cleaning staff receiving praise for their efforts. However, numerous guests report significant cleanliness issues, including mold, dirty surfaces and outdated facilities that require refurbishment. While some guests are content with the cleaning standards, the frequent comments indicate a need for more rigorous cleaning protocols.
The staff at 'Séjours & Affaires Serris Rive Gauche' are frequently praised for their friendliness, helpfulness and multilingual capabilities. Guests mention specific staff members who provided exceptional service, contributing to a warm and welcoming atmosphere. Although some reviews note negative interactions and a lack of staff presence during off-hours, the overall sentiment reflects positively on the staff, making the hotel a favored choice for visitors who value excellent service.
WiFi quality receives mixed reviews. While some guests experience excellent and reliable service, many others encounter weak or intermittent signals, slow speeds and connectivity problems, particularly in certain rooms. The lack of online technical support exacerbates these issues, suggesting room for improvement in ensuring consistent and high-quality internet service.
The parking facilities are highlighted positively with ample, underground and secure parking options available. Guests appreciate the reasonable fees and the ease of access provided by direct elevator connections to the hotel rooms. While there are occasional reports of minor issues, the overall sentiment is that the parking facilities significantly enhance the guest experience.
The comfort of the beds also receives mixed feedback. Many guests find the beds comfortable and conducive to a good night's sleep with some even describing them as super comfortable. However, others report issues with firmness, sagging and occasional cleanliness concerns. Despite these variances, the general sentiment leans towards a comfortable stay, especially for those who appreciate good bedding.
The hotel is positively noted for being pet-friendly, particularly accommodating dogs without additional charges. Guests appreciate the clean and well-maintained property, which remains inviting despite its pet-friendly policy. Although there are occasional suggestions for improvement in pet services, the overall sentiment towards the hotel's pet-friendly accommodations is favorable.
In summary, 'Séjours & Affaires Serris Rive Gauche' offers a strategically located, comfortable and pet-friendly stay with notable strengths in staff service and convenience of location. However, areas such as room maintenance, cleanliness, breakfast variety and WiFi connectivity could benefit from improvements to enhance the overall guest experience.
Dog Friendly Aparthotel
This aparthotel offers self-catering accommodation suitable for longer stays. The pet-friendly policy and proximity to local amenities make it a practical choice for guests traveling with dogs.
Aparthotel with Free Wi-Fi
This aparthotel offers accommodations with free Wi-Fi. It is a practical option for extended stays, providing the convenience of internet access.
3-Star Aparthotel
This aparthotel offers well-located accommodation with practical amenities for extended stays. The apartments provide a comfortable base for visiting Disneyland and the surrounding area.
Aparthotel with Parking
Guest Reviews
'Séjours & Affaires Serris Rive Gauche' boasts an unparalleled location for visitors to Disneyland Paris. Nestled in the charming area of Serris, this hotel provides close proximity to local transportation with the RER station just a few minutes away, making Disney and the bustling heart of Paris easily accessible with a short commute. The hotel stands just one station or a 20-minute walk from Disneyland, offering seamless access for park-goers.
Additionally, guests appreciate its nearness to the massive Val d'Europe shopping mall, which includes a variety of shops, restaurants and a supermarket, ensuring all essential amenities are within walking distance. The convenience of nearby public transport links, along with the tranquility of the neighborhood, creates an ideal setting for both relaxation and activity.
Despite some minor drawbacks like noise insulation issues and occasional outdated facilities, the unbeatable location, impressive price-quality ratio and the accommodating staff significantly enhance the overall experience. Whether planning a family holiday to Disneyland or exploring the local offerings, 'Séjours & Affaires Serris Rive Gauche' provides a strategic, convenient and satisfying stay.
Séjours & Affaires Serris Rive Gauche offers a breakfast experience that has received mixed feedback from guests. Many praised the breakfast as very good, delicious and plentiful, describing it as complete with a decent variety of items such as cereals, fruits, yogurt, croissants and meats. The buffet-style breakfast was often highlighted for being well-organized and of good quality, offering a nice start to the day and some guests found it to be good value for money, especially when considering the proximity to Disneyland.
However, some reviews noted that the breakfast could use more variety and better quality with complaints about watered-down juices, stale bread and croissants and limited options. Guests also mentioned that the price of breakfast did not always match its variety or quality, suggesting it was sometimes a bit too expensive. The timing of breakfast service, ending at 9 a.m., was also inconvenient for some. Despite these critiques, the accommodating staff and the convenience of having breakfast as an option on-site contributed to generally positive sentiments about the overall experience at the hotel.
The rooms at 'Séjours & Affaires Serris Rive Gauche' vary widely in terms of size, cleanliness and overall state. Many guests appreciated the spaciousness and comfort, noting that the rooms were equipped with essential amenities like a small kitchen, making it convenient for self-catering. The accommodations were described as cozy, bright and functional, suitable for short stays, especially for those visiting Disneyland Paris.
Positive aspects include large, clean rooms with comfortable beds and good heating systems. Some rooms had well-furnished kitchens that are perfect for preparing meals. Guests also noted the benefits of having a heated towel rack and other useful utilities like microwaves, kettles and coffee makers. Additionally, the location was praised for its proximity to shopping centers and public transport.
However, the property shows its age in several areas. Many guests mentioned that some rooms were outdated and required maintenance with issues such as broken tiles, worn-out furniture, malfunctioning equipment and mold. Noise was another common complaint with insufficient soundproofing and disturbances from neighboring rooms or outside traffic. Some rooms were uncomfortably humid or lacked air conditioning and proper ventilation.
Cleanliness was inconsistent with some reviews highlighting spotless conditions and others pointing out dirty walls, unpleasant smells and infrequent housekeeping. Despite these drawbacks, many guests found their stay satisfactory given the room size and amenities, especially for the value and location.
Overall, while functional and well-located, the rooms would benefit greatly from renovations and more consistent maintenance.
Séjours & Affaires Serris Rive Gauche offers a mixed experience when it comes to the comfort of its beds. Many guests have enjoyed the comfort and quality of the mattresses, describing them as comfortable and conducive to a good night's sleep. The bedding, including both beds and sofa beds, has often been praised for its comfort with some guests even describing it as super comfortable or excellent.
However, the feedback isn't uniformly positive. Some visitors found the beds to be too firm, too soft or even saggy in some cases. It's noteworthy that there have been occasional reports of less-than-ideal conditions, such as beds that squeak, separate frames or hard mattresses causing discomfort. In a few instances, the presence of bed bugs was reported and some guests experienced issues with the condition or cleanliness of extra beds and cribs.
Despite these variances, the general sentiment leans towards a comfortable stay, especially for those who appreciate good bedding. If consistency in mattress firmness and bed structure could be improved, Séjours & Affaires Serris Rive Gauche could significantly enhance the guest experience.
The cleanliness reviews for "Séjours & Affaires Serris Rive Gauche" provide a mixed picture. Positive feedback highlights the general cleanliness of the apartments and the floors with several guests noting that their rooms were clean, well-maintained and comfortable. The cleaning staff received commendations for their maintenance efforts and some guests found the property, hallways and overall environment clean.
However, numerous reviews also point out significant cleanliness issues that need addressing. Many guests reported that their rooms were not very clean with issues ranging from sticky floors, mold in bathrooms and stains on bedding to outdated and poorly maintained facilities. Several mentions of mold, cracked tiles and dirty walls indicate a need for refurbishment and more rigorous cleaning protocols. Specific complaints include missing toiletries, dirty coffee makers, faulty shower curtains and unpleasant odors in rooms and hallways.
Overall, while some guests were satisfied with the cleanliness, frequent comments about subpar hygiene and unclean facilities suggest that improvements are necessary to ensure a consistently clean and welcoming environment.
The reviews for Séjours & Affaires Serris Rive Gauche paint a vivid picture of a hotel with exceptionally friendly and helpful staff who clearly enhance the guest experience. Frequent mentions of the team's multilingual capabilities make it evident that the receptionists' diverse language skills are greatly appreciated. Guests repeatedly highlight the welcoming and warm demeanor of the staff, describing them as truly kind, attentive and very professional.
Special acknowledgments were given to certain individuals, like Noura, Francesco and Otilia, for their excellent service and helpfulness. The reception staff, in particular, received numerous praise for their efficiency and for being informative, often using platforms like WhatsApp to maintain clear communication with guests. Instances of staff going above and beyond, such as helping guests with online work after checkout and responding quickly to room change requests, underline their commitment to customer satisfaction.
Although the majority of the reviews are positive, a few guests did note some negative experiences, such as unfriendly interactions and a lack of staff presence during off-hours. Despite this, the overall sentiment reflects a very positive staff experience, making Séjours & Affaires Serris Rive Gauche a favored choice for visitors who value excellent service.
Séjours & Affaires Serris Rive Gauche has a mixed record when it comes to wifi quality. Positive feedback highlights that the wifi is accessible and occasionally offers excellent service, making hot water and wifi reliable for some guests with hassle-free access and free availability. Some guests also reported good internet connection and reliable service in common areas and certain rooms.
However, many reviews point to significant issues. Guests frequently experience weak or intermittent signals with some stating that the wifi didn't work at all or only worked part of the time. There's also mention of slow speeds, connection problems and broken modems. Specifically, certain rooms, like room 116, have no wifi available, which can be inconvenient. The lack of online technical support exacerbates these issues, making it challenging to resolve connectivity problems. For some, the wifi connection quality remains poor and there's no wifi password provided.
In summary, while there are instances of good wifi service at Séjours & Affaires Serris Rive Gauche, many guests have encountered significant challenges with reliability, speed and overall connectivity, particularly in specific rooms and during late check-ins.
Séjours & Affaires Serris Rive Gauche offers a variety of parking options that are largely highlighted positively in guest reviews. Many visitors found the ample, underground and secure parking facilities to be excellent and vital for their convenience. The parking garage is noted for being spacious and easily accessible with direct elevator access to the hotel rooms, enhancing the ease of movement for guests. Street parking was described as easy and available and the secure private parking was favored by many for its peace of mind.
Some mentioned the reasonable fees ranging from 8 to 11 euros per night for using the private underground parking, which was perceived as good value, especially considering its proximity to Disneyland and the nearby shopping center. The parking garage's security and accessibility were consistently praised, though there were minor mentions of occasional difficulties with parking remotes and one non-functional door. Overall, the hotel's parking facilities were described as generous, easy and secure, contributing significantly to the convenience and experience of guests.
Séjours & Affaires Serris Rive Gauche is a welcoming place for travelers with pets, particularly dogs. The hotel exudes a pet-friendly charm, easily accommodating pets without any additional charges, making it convenient for pet owners. Guests reported seeing other dogs around the premises, confirming that the hotel is indeed dog-friendly and adheres to a pet-friendly policy.
Pets are not only allowed but are welcomed into the apartments, providing a comfortable stay for both the owners and their canine companions. The hotel’s areas are clean and well-maintained, indicating a high standard of cleanliness despite the pet-friendly nature of the property.
Overall, Séjours & Affaires Serris Rive Gauche is great with dogs, offering wonderful, friendly options for pet owners. However, it's worth noting that some guests did not recommend it as dog-friendly, which suggests there might be room for improvement in their pet services and facilities. Despite that, the overall sentiment towards the hotel's pet-friendly accommodations remains positive.
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Location
Additionally, guests appreciate its nearness to the massive Val d'Europe shopping mall, which includes a variety of shops, restaurants and a supermarket, ensuring all essential amenities are within walking distance. The convenience of nearby public transport links, along with the tranquility of the neighborhood, creates an ideal setting for both relaxation and activity.
Despite some minor drawbacks like noise insulation issues and occasional outdated facilities, the unbeatable location, impressive price-quality ratio and the accommodating staff significantly enhance the overall experience. Whether planning a family holiday to Disneyland or exploring the local offerings, 'Séjours & Affaires Serris Rive Gauche' provides a strategic, convenient and satisfying stay.
Breakfast
However, some reviews noted that the breakfast could use more variety and better quality with complaints about watered-down juices, stale bread and croissants and limited options. Guests also mentioned that the price of breakfast did not always match its variety or quality, suggesting it was sometimes a bit too expensive. The timing of breakfast service, ending at 9 a.m., was also inconvenient for some. Despite these critiques, the accommodating staff and the convenience of having breakfast as an option on-site contributed to generally positive sentiments about the overall experience at the hotel.
Rooms
Positive aspects include large, clean rooms with comfortable beds and good heating systems. Some rooms had well-furnished kitchens that are perfect for preparing meals. Guests also noted the benefits of having a heated towel rack and other useful utilities like microwaves, kettles and coffee makers. Additionally, the location was praised for its proximity to shopping centers and public transport.
However, the property shows its age in several areas. Many guests mentioned that some rooms were outdated and required maintenance with issues such as broken tiles, worn-out furniture, malfunctioning equipment and mold. Noise was another common complaint with insufficient soundproofing and disturbances from neighboring rooms or outside traffic. Some rooms were uncomfortably humid or lacked air conditioning and proper ventilation.
Cleanliness was inconsistent with some reviews highlighting spotless conditions and others pointing out dirty walls, unpleasant smells and infrequent housekeeping. Despite these drawbacks, many guests found their stay satisfactory given the room size and amenities, especially for the value and location.
Overall, while functional and well-located, the rooms would benefit greatly from renovations and more consistent maintenance.
Beds
However, the feedback isn't uniformly positive. Some visitors found the beds to be too firm, too soft or even saggy in some cases. It's noteworthy that there have been occasional reports of less-than-ideal conditions, such as beds that squeak, separate frames or hard mattresses causing discomfort. In a few instances, the presence of bed bugs was reported and some guests experienced issues with the condition or cleanliness of extra beds and cribs.
Despite these variances, the general sentiment leans towards a comfortable stay, especially for those who appreciate good bedding. If consistency in mattress firmness and bed structure could be improved, Séjours & Affaires Serris Rive Gauche could significantly enhance the guest experience.
Cleanliness
However, numerous reviews also point out significant cleanliness issues that need addressing. Many guests reported that their rooms were not very clean with issues ranging from sticky floors, mold in bathrooms and stains on bedding to outdated and poorly maintained facilities. Several mentions of mold, cracked tiles and dirty walls indicate a need for refurbishment and more rigorous cleaning protocols. Specific complaints include missing toiletries, dirty coffee makers, faulty shower curtains and unpleasant odors in rooms and hallways.
Overall, while some guests were satisfied with the cleanliness, frequent comments about subpar hygiene and unclean facilities suggest that improvements are necessary to ensure a consistently clean and welcoming environment.
Staff
Special acknowledgments were given to certain individuals, like Noura, Francesco and Otilia, for their excellent service and helpfulness. The reception staff, in particular, received numerous praise for their efficiency and for being informative, often using platforms like WhatsApp to maintain clear communication with guests. Instances of staff going above and beyond, such as helping guests with online work after checkout and responding quickly to room change requests, underline their commitment to customer satisfaction.
Although the majority of the reviews are positive, a few guests did note some negative experiences, such as unfriendly interactions and a lack of staff presence during off-hours. Despite this, the overall sentiment reflects a very positive staff experience, making Séjours & Affaires Serris Rive Gauche a favored choice for visitors who value excellent service.
Wi-Fi
However, many reviews point to significant issues. Guests frequently experience weak or intermittent signals with some stating that the wifi didn't work at all or only worked part of the time. There's also mention of slow speeds, connection problems and broken modems. Specifically, certain rooms, like room 116, have no wifi available, which can be inconvenient. The lack of online technical support exacerbates these issues, making it challenging to resolve connectivity problems. For some, the wifi connection quality remains poor and there's no wifi password provided.
In summary, while there are instances of good wifi service at Séjours & Affaires Serris Rive Gauche, many guests have encountered significant challenges with reliability, speed and overall connectivity, particularly in specific rooms and during late check-ins.
Parking
Some mentioned the reasonable fees ranging from 8 to 11 euros per night for using the private underground parking, which was perceived as good value, especially considering its proximity to Disneyland and the nearby shopping center. The parking garage's security and accessibility were consistently praised, though there were minor mentions of occasional difficulties with parking remotes and one non-functional door. Overall, the hotel's parking facilities were described as generous, easy and secure, contributing significantly to the convenience and experience of guests.
Dog Friendly
Pets are not only allowed but are welcomed into the apartments, providing a comfortable stay for both the owners and their canine companions. The hotel’s areas are clean and well-maintained, indicating a high standard of cleanliness despite the pet-friendly nature of the property.
Overall, Séjours & Affaires Serris Rive Gauche is great with dogs, offering wonderful, friendly options for pet owners. However, it's worth noting that some guests did not recommend it as dog-friendly, which suggests there might be room for improvement in their pet services and facilities. Despite that, the overall sentiment towards the hotel's pet-friendly accommodations remains positive.
No, Séjours & Affaires Serris Rive Gauche doesn't have any pool.
No, a spa isn't available at Séjours & Affaires Serris Rive Gauche.
Yes, Séjours & Affaires Serris Rive Gauche welcomes dogs.
Yes, parking facilities are available at Séjours & Affaires Serris Rive Gauche.
No, Séjours & Affaires Serris Rive Gauche doesn't have a gym.
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