The Inn at Christmas Place is a charming hotel that offers an exceptional holiday experience with fantastic facilities and services that cater to all guests' needs. It boasts a perfect location that is centrally located and within walking distance of many restaurants and stores. The hotel offers an amazing breakfast that includes hot omelettes, fresh fruit and warm cookies. The rooms are clean, comfortable and beautifully decorated with holiday cheer that guests found to be relaxing and luxurious. Cleanliness is a standout feature with exceptional tidiness noted throughout the hotel. The staff is professional, courteous and friendly, providing great service throughout the stay. The hotel's pool and festive family-friendly activities make it a top pick for families. The heavenly beds offer a comfortable night's sleep. While there have been a few passable reviews, mostly the feedback has been positive with many exceptional and superb ratings. The Inn at Christmas Place offers an extraordinary guest experience that is worth the time and money.
The Margaritaville Island Hotel is a prime location for anyone looking to experience the best of Pigeon Forge's entertainment scene. The hotel boasts gorgeous rooms with beautiful decor and spacious layouts, many with stunning river views. Families will appreciate the large rooms and the comfy beds, while couples will love the cozy and up-to-date amenities like fireplaces and mini kitchenettes. The hotel's staff receives high praise and adds to the perfect stay at Margaritaville Island Hotel. The hotel also boasts a fantastic pool area, providing both an outdoor and heated rooftop pool. The Margaritaville Island Hotel is the perfect spot for families with children who love island activities. Guests consistently rave about how comfortable the beds are. Overall, guests found the hotel to be very clean and comfortable with up-to-date amenities. The only negative comment regarding cleanliness was about used towels not being removed daily. Despite this concern, guests overwhelmingly had no complaints and enjoyed their wonderful and cozy time at the pristine Margaritaville Island Hotel.
LeConte Hotel & Convention Center, an Ascend Collection Hotel is a fantastic choice for those looking for a convenient location near all Pigeon Forge attractions. Guests have praised the hotel's breakfast, the spacious and clean rooms with comfortable beds and balconies with mountain views. The hotel is also known for its exceptional staff, great value for money and immaculate facilities, especially the indoor pool and hot tub. Families appreciate the variety of pools available and the hotel's convenient location close to dining and entertainment options. Overall, it is highly recommended for a comfortable and memorable stay in Pigeon Forge.
The Courtyard by Marriott Pigeon Forge is a highly recommended hotel for those looking for a centrally located and family-friendly place to stay. The hotel's location is praised by many guests as amazing, great, wonderful and perfect with many attractions, restaurants and shopping centers within walking distance. The rooms are also highly praised for their cleanliness, modern amenities and spaciousness with balconies offering great views of the lazy river or pool. The staff is described as exceptional, accommodating, helpful, friendly and attentive. The hotel's various pools, including an indoor and outdoor pool and a lazy river, are also highly praised with families appreciating the access to the pool all day and the kids loving it. The hotel is also considered the best for families in Pigeon Forge with plenty of family-style amenities and activities. While the breakfast experience has received mixed reviews, the hotel's cleanliness and comfortable beds are highly praised. Overall, guests are very satisfied with the property and all the amenities it has to offer.
Home2 Suites By Hilton Pigeon Forge is a highly recommended hotel with a fantastic location that guests rave about. It's conveniently located close to many restaurants and shopping areas, making it easy for guests to explore the town. The hotel offers modern and up-to-date rooms that are spacious, comfortable and very clean. The staff is friendly and helpful and the hotel is well-maintained. The breakfast buffet is complimentary and receives mixed reviews, but the majority of guests express satisfaction and appreciation for the meal. The pool area is a big hit with families with both indoor and outdoor options available. The hotel is also pet-friendly with a reasonable fee for pets. Overall, Home2 Suites By Hilton Pigeon Forge is an excellent choice for anyone looking for a clean, comfortable and convenient stay in Pigeon Forge.
The Hilton Garden Inn Pigeon Forge is a highly recommended hotel with exceptional cleanliness and friendly staff. The location is perfect and conveniently located to everything, providing easy access to all area attractions while also providing peace and quiet. The breakfast is excellent and offers good value for the price with delicious omelets and usual breakfast items like eggs, sausage and bacon. The rooms are nice and clean with comfortable beds and spacious accommodations, although some guests have complained about smaller rooms, lack of privacy or issues with amenities. The pool areas are beautiful and clean with both indoor and outdoor options and families especially enjoyed the awesome outdoor pool with slide. The beds are comfortable and clean, although some guests noted that the pillows could use some improvement. Overall, the Hilton Garden Inn Pigeon Forge provides a great option for travelers to the area with some room for improvement in terms of housekeeping and facility maintenance.
La Quinta by Wyndham Pigeon Forge is a highly recommended hotel for families and pet owners. The hotel's location is perfect for a peaceful stay while still being close to all the attractions of Pigeon Forge. Guests can enjoy a complimentary breakfast that is described as amazing, awesome, delicious and excellent. The rooms are comfortable and clean with some offering spacious layouts and kitchenettes. The hotel is immaculately clean and well-appointed with exceptional customer service from the friendly and accommodating staff. The indoor pool is a highlight with a hot tub and 24/7 availability. The hotel is also extremely pet-friendly with no charge for small dogs and a well-supplied dog walking area. While some guests noted minor issues with certain amenities, the majority of reviews are positive and recommend La Quinta by Wyndham Pigeon Forge for a relaxing and enjoyable stay.
Arbors at Island Landing Hotel & Suites is highly lauded for offering an exceptional and memorable stay in Pigeon Forge, thanks to its strategic location, excellent amenities and welcoming atmosphere. Nestled on the parkway, the hotel provides unparalleled access to a myriad of local attractions, shops and eateries. Its proximity to The Island, a popular entertainment hub, is often highlighted, allowing guests to enjoy local dining, shows and shopping options without the need to drive. The convenience of breakfast vouchers for Reagan's Pancake House across the street adds to the attractiveness with guests praising the delicious pancakes and friendly service.
The rooms stand out for their cleanliness and comfort, many of them featuring modern upgrades like large walk-in showers and comfortable bedding. The consistent attention to cleanliness, both in the rooms and common areas, enhances the overall guest experience. Guests applaud the well-maintained property, beautifully landscaped grounds and thoughtful details such as outdoor fire pits and s’mores nights that add to the property's charm and appeal.
The hotel staff receive frequent praise for their friendliness and helpfulness, contributing significantly to a welcoming environment. Guests appreciate the attentiveness and quick responses from the front desk with numerous mentions of staff members going above and beyond to ensure a pleasant stay. Housekeeping is also commended for diligent service, further enhancing the comfortable and clean atmosphere.
The pool area garners positive reviews for being clean, well-maintained and accessible 24 hours a day, allowing for flexible swimming times. Guests note the comfort provided by the heated pool and enjoy the surrounding amenities, such as the pavilion with a fire pit and music, which adds to the relaxed ambiance. While some guests occasionally mention minor issues like a colder pool temperature or temporary closures, the general sentiment remains highly positive.
Families are particularly drawn to the hotel, due to its array of kid-friendly activities, such as an engaging game room, outdoor games, singing and hula hooping sessions and creative touches like towels folded into animal shapes. The suites cater well to family needs, making it an ideal choice for family vacations.
Overall, Arbors at Island Landing Hotel & Suites is praised for its comfortable beds, reliable wifi, ample and secure parking and delightful fireplaces and fire pits that add coziness to the guest experience. Despite a few minor issues, the hotel's positives far outweigh any negatives, making it a favored choice for staying in Pigeon Forge.
The Walden, Trademark Collection By Wyndham, is highly regarded by guests for its prime location, excellent breakfast, spacious and modern rooms, impeccable cleanliness and friendly staff. The hotel's strategic positioning allows for convenient access to activities and amenities, often described as perfect and offering incredible views. Guests find the combination of location and value appealing.
The breakfast at The Walden is generally well-received with many visitors appreciating the full hot breakfast that includes waffles, biscuits with gravy, potatoes and eggs. Although some mention the need for improvements in hot food options and selection, the overall sentiment towards the breakfast experience is positive, adding to the satisfaction of the guests.
Rooms are frequently praised for their spaciousness, comfort and modern design, featuring large TVs and quiet environments. The recently remodeled rooms contribute to the guests' pleasant experiences with many appreciating the aesthetic and comfort. While minor issues such as the need for a cleaner room are mentioned, the overall feedback on room quality is overwhelmingly positive.
Cleanliness is a standout aspect of The Walden with guests consistently highlighting the clean and comfortable rooms and well-maintained hotel grounds. The modern decor and spotless pool areas further bolster the hotel's reputation for cleanliness. Despite a few isolated issues, the property’s commitment to maintaining a clean environment enhances overall guest satisfaction.
The staff at The Walden is celebrated for their friendliness and professionalism, making guests feel welcome and comfortable. The team's helpfulness and courteous demeanor are frequently noted, contributing to the warm and inviting atmosphere. Even during remodeling phases, the staff's efficiency and commitment to service shine through, ensuring a positive experience for all visitors.
In summary, The Walden, Trademark Collection By Wyndham, excels in providing a well-rounded experience with its prime location, satisfying breakfast, comfortable and modern rooms, impeccable cleanliness and exceptional staff service, making it a top choice for travelers.
The Courtyard by Marriott Gatlinburg Downtown is highly praised for its remarkable location, nestled in the heart of Gatlinburg, offering guests accessibility to downtown attractions while providing a serene retreat from the city's hustle and bustle. Its proximity to the convention center and various dining options adds appeal for both leisure and business travelers, with picturesque views available from the balconies.
Guests consistently commend the hotel's cleanliness and comfort, noting spacious rooms, modern décor, and large, comfortable beds that contribute to a soothing atmosphere. The bathrooms are particularly appreciated for their size and excellent water pressure, further enhancing the comfort. The staff receives high marks for their friendly and welcoming nature, providing excellent service across various areas of the hotel, from the restaurant to the bar.
The breakfast offerings at the hotel receive positive remarks for their quality, particularly the à la carte options and dishes from the Pancake House, despite some concerns regarding pricing clarity and potential wait times. Overall, guests enjoy a pleasant breakfast experience, contributing to their overall satisfaction.
While the hotel's beds garner mixed reviews, with some guests finding them too firm, the majority appreciate their comfort, along with the cleanliness of the rooms. The combination of an enviable location, pristine environment, and accommodating staff enhances the overall guest experience.
In summary, Courtyard by Marriott Gatlinburg Downtown successfully combines convenience, comfort, and exceptional service, promising a delightful stay that leaves guests feeling cozy and entirely satisfied.
The Edgewater Hotel and Conference Center in Gatlinburg stands out for its exceptionally convenient location, providing easy access to downtown attractions, shops and the picturesque mountain and river views. This ideal base for exploring Gatlinburg is complemented by serene settings that remain peaceful despite the hotel's central position. The proximity to attractions, coupled with clean rooms, friendly staff and a satisfying breakfast, positions the hotel as a prime choice for visitors.
The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.
The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.
Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.
The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.
The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.
The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.
Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.
The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.
Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.
Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.
Overall, the Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities.
Clarion Inn Willow River is a highly recommended hotel with a great location, according to past guests. The hotel is conveniently located in a quiet area on the outskirts of town, making it a prime spot for visitors to explore the Gatlinburg area. The breakfast selection is varied and delicious with many guests saying it was the best breakfast they've ever had at a hotel. The rooms are spacious, modern and cozy with great amenities like fireplaces and jacuzzi tubs. The hotel is well-maintained and exceptionally clean with attentive staff. The majority of past guests have raved about the superb staff with many describing them as friendly, helpful, attentive and accommodating. The Clarion Inn Willow River is perfect for a family-oriented hotel to stay at during a vacation. While some guests had negative experiences with cleanliness, bugs in the rooms and unclean pools or spa areas, most guests were pleased with how clean and well taken care of the hotel was and would recommend it to others. Overall, Clarion Inn Willow River provides a good experience with a 24-hour indoor pool and hot tub, making it a great choice for budget-savvy travelers.
Baymont by Wyndham Gatlinburg On The River is a favored choice for visitors seeking a blend of natural beauty and convenience in Gatlinburg. Nestled along the picturesque Little Pigeon River, its location offers serene views and tranquil balconies, while remaining close enough for a leisurely walk to downtown attractions. Guests appreciate the balance of peaceful surroundings with easy access to both Gatlinburg and Pigeon Forge, making it an ideal base for exploring the Great Smoky Mountains National Park and nearby attractions like Dollywood.
The hotel boasts a complimentary breakfast that many find quite satisfactory, offering a variety of choices and praised service from friendly staff. Rooms are consistently described as clean and comfortable, with recent updates enhancing the guest experience and providing picturesque river views from private balconies. The cleanliness of the hotel is a prominent highlight, with guests enjoying the modern and fresh facilities, despite occasional room size concerns.
Visitors frequently commend the staff for their professionalism and friendliness, adding a welcoming atmosphere to the stay. The free wifi, while generally appreciated, can be inconsistent in speed, yet remains a valued addition to the service offerings.
The indoor pool, loved by families and children, provides a fun escape, though it could benefit from improved maintenance and occasional upgrades. Parking, although ample and free, poses challenges with tight spaces, particularly for larger vehicles during peak times.
Families find the hotel particularly inviting, with the spacious accommodations and convenient proximity to local attractions enhancing their stay. The hotel's strategic location is ideal for ski enthusiasts, providing easy access to nearby resorts.
While room comfort varies slightly, particularly with bed firmness, most guests report a satisfactory sleep experience. Business travelers benefit from the hotel's central position between Gatlinburg and Pigeon Forge, making it practical for accessing key destinations.
Overall, Baymont by Wyndham Gatlinburg On The River offers a generally positive experience, with its scenic views, accommodating staff, and convenient location contributing to a memorable visit in Gatlinburg.
Greystone Lodge on the River is a highly recommended hotel in Gatlinburg with an unbeatable location that guests can't stop raving about. The hotel is conveniently situated within walking distance to all the shops, restaurants and attractions on the strip, making it the perfect home base for exploring the town. Guests loved how they could park their car securely in the covered garage and then easily walk everywhere they wanted to go without worrying about driving in heavy tourist traffic. The proximity to the Smoky Mountains National Park was also a huge plus for nature enthusiasts. The stunning view of the river that can be seen from the hotel is postcard-worthy. The hotel offers a complimentary breakfast spread to its guests every morning until 10 AM, which most guests found to be good with some even saying it was great. The rooms are clean, comfortable, spacious and well-stocked with amenities such as fridges and microwaves. The balcony is a lovely feature with some overlooking the fast-flowing river. The beds are especially comfortable and come with plenty of pillows. The hotel is insulated very well, so noise isn't an issue. The staff at Greystone Lodge on the River were absolutely amazing, wonderful, courteous and kind. They were always friendly and helpful, accommodating all of the guests' needs. The covered parking garage is a bonus, especially in the heavy tourist area. Guests appreciate the convenience of the parking being close to their rooms with some even having underground parking spots next to their rooms. Greystone Lodge on the River is a perfect family-friendly destination for those looking for a fun-filled and unforgettable vacation. The property has everything a family desires in their vacation, at a great value. The hotel offers a variety of accommodations including family rooms with bunk beds that kids will surely love. The balcony view of the nearby creek is breathtakingly beautiful and perfect for some family bonding time. The hotel is family-owned & operated, which gives guests a warm and welcoming feeling. The beds were a highlight of their stay with recently remodeled and comfortable beds with multiple pillows, providing a super comfortable night's sleep for most guests. Overall, Greystone Lodge on the River is perfect for families who want a relaxed vacation experience with clean, comfortable and spacious rooms, friendly staff and a great location.
Vacation Lodge in Pigeon Forge stands out primarily for its unbeatable location. Nestled in the heart of the bustling city, the lodge offers guests easy access to a myriad of attractions, shops and dining options, many of which are within walking distance. This central location ensures convenience for exploring popular sites like Dollywood and The Old Mill with ample parking and proximity to the trolley station adding to the ease of travel.
The breakfast at Vacation Lodge receives generally positive feedback with guests appreciating the availability of hot, delicious items such as biscuits, gravy, sausage and scrambled eggs. Despite some drawbacks like limited healthier options and occasional inconsistencies, the breakfast is often seen as a great, convenient start to the day.
Rooms at the lodge receive commendations for their spaciousness and cleanliness with many guests enjoying the comfortable beds, modern amenities and well-maintained accommodations. However, there are mixed reviews about the condition of some rooms with a few guests noting dated furniture or minor maintenance issues. Cleanliness feedback varies with several highlights of very clean rooms contrasted by occasional reports of overlooked details.
A standout feature is the exceptional quality of the staff, who are frequently described as friendly, accommodating and professional. Specific staff members receive personal mentions, emphasizing the attentive and welcoming service that enhances guests’ experiences.
The lodge’s WiFi gets mixed reviews with some guests finding it fast and reliable, while others face issues with connectivity and signal strength. The spa facilities, including indoor and outdoor pools, are well-regarded for their cleanliness and effectiveness, adding a relaxing touch to guests' stays. The beds also receive mostly positive feedback for their comfort, although a few guests find them too firm.
Overall, Vacation Lodge offers a solid three-star experience with excellent value for money. Guests appreciate the strategic location, friendly staff and clean, comfortable accommodations, making it a preferred choice for those looking to immerse themselves in the vibrant activity of Pigeon Forge while enjoying a good balance of comfort and affordability.
Sidney James Mountain Lodge is highly regarded for its prime location in Gatlinburg, offering guests easy access to the city's vibrant downtown, shops, restaurants and entertainment options. Nestled near the main strip yet maintaining a peaceful and scenic environment, guests can enjoy picturesque views, particularly of a nearby creek. The lodge is an excellent base for exploring the Smoky Mountains National Park and the convenience of a nearby trolley stop adds to its appeal.
The hotel's breakfast service receives mixed reviews. While some guests were disappointed by the lack of a complimentary breakfast and its limited hours, the on-site poolside café received praise for its delicious, freshly cooked-to-order meals and reasonable prices. Similarly, the dining options at the lodge are generally well-reviewed with many guests enjoying the quality of the food and the friendly service, although some noted the café's inconsistent hours and slightly high prices.
Rooms at Sidney James Mountain Lodge vary in guest satisfaction. Many found the rooms spacious, clean and comfortable, enjoying amenities like fireplaces and jet tubs, as well as beautiful balcony views. However, several guests commented on the outdated condition of the room furniture, worn-out carpets and old fixtures. Issues with cleanliness and maintenance were noted, including unpleasant odors and sightings of insects, though many found the rooms adequate for the price.
Cleanliness across the lodge receives both commendations and criticisms. Some guests noted their rooms as clean and well-maintained, praising the spotless common facilities and pools. However, specific issues such as stained towels, mold and mildew in bathrooms and reports of pests were also mentioned. The inconsistency of housekeeping services further highlighted a need for improved cleanliness and maintenance.
The staff at Sidney James Mountain Lodge consistently receives high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Check-in and check-out processes are smooth and the staff's willingness to help and accommodate guests' needs stands out. Even so, a few isolated complaints about certain staff members were noted, but they were outweighed by the overwhelmingly positive feedback.
The lodge's WiFi service gathers mixed reactions. Some guests found it fast and accessible, while others experienced slow and unreliable connections. The lack of clear instructions on accessing the WiFi added to some guests' frustration.
The pool facilities at Sidney James Mountain Lodge are a hit among guests. The three clean and well-maintained pools, including an indoor heated pool and a kiddie area, are popular with both children and adults. The poolside café adds to the pleasant experience, despite minor issues like overcrowding or occasional maintenance problems.
Parking at the lodge receives mixed reviews. While some guests found the parking convenient and easy to access, others faced challenges with limited, scarce and cramped spaces, particularly during busy times. Construction work and inadequate handicap parking exacerbated these issues.
The lodge is highly recommended for families, offering spacious family suites, various pool options and activities such as a kids' club. The prime location and natural surroundings, including the opportunity to see local wildlife, add to its family-friendly appeal. Guests appreciate the safe environment and numerous activities for children, making it a beloved destination for family gatherings.
The experiences with beds at Sidney James Mountain Lodge vary. Some guests found them comfortable, while others reported them as hard or uncomfortable, leading to back pain. The need for updated mattresses and better-quality bedding was a common request.
In summary, Sidney James Mountain Lodge is a conveniently located, family-friendly destination with a strong emphasis on friendly service, enjoyable dining options and well-maintained pool facilities, although areas like room updates, cleanliness and parking could benefit from improvements.
Glenstone Lodge stands out for its exceptional location, nestled conveniently near downtown Gatlinburg attractions while offering a peaceful, scenic setting amid wooded surroundings and views of the Smoky Mountains. The proximity to the Gatlinburg Convention Center, shops, restaurants and local landmarks like the Space Needle and aquarium, along with an easily accessible trolley stop, makes it an ideal base for exploring the city.
Guests mostly praise the clean and comfortable rooms, highlighting their spaciousness and amenities such as private balconies. Although some rooms show signs of wear and dated fixtures, overall, visitors find good value for the price. Cleanliness is a strong point with frequent cleaning activities and well-maintained facilities. The beautiful lobby and clean bathrooms also contribute to positive impressions, despite occasional maintenance and outdated fixture concerns.
One of the standout features is the pool area, which receives high marks for cleanliness and design. The indoor pool with its beautiful waterfall and extended hours and the family-friendly atmosphere, complete with a shallow pool area and play zones for kids, add significant value to stays. Families particularly value the range of activities and friendly staff, making it a great spot for budget-conscious travelers with children.
The on-site restaurant garners mostly positive feedback for its food quality, especially the pizza. However, mixed reviews about high prices and limited hours are noted. Breakfast experiences are varied with high-quality offerings but a notable disappointment over the lack of complimentary breakfast, which detracts from the overall value for some guests.
The staff consistently earn praise for their friendliness and helpfulness with exceptional service often highlighted. Specific individuals like John and Logan receive special mentions, enhancing the welcoming atmosphere of the lodge.
Wi-Fi connectivity, however, is an area needing improvement with numerous reports of unreliable service and weak signals. Similarly, the bedding experiences are mixed with overall comfort being common but occasional complaints about bed firmness and outdated mattresses.
In summary, Glenstone Lodge offers a comfortable and convenient stay with excellent location benefits, clean and spacious accommodations, pleasant pool areas and commendable staff service. Despite some areas needing updates and improvements, especially regarding Wi-Fi and breakfast offerings, it remains a popular and sensible choice for visitors to Gatlinburg.
The Holiday Inn Express Gatlinburg Downtown by IHG, is a highly recommended hotel for those looking for a comfortable and clean place to stay in Gatlinburg. The hotel's prime location is a major highlight, as it is just off the main strip and within easy walking distance to all the action. Families with young children especially find the location to be perfect. The breakfast received mixed reviews, but the majority of guests enjoyed the variety of options available and were impressed with the healthy breakfast options provided. The rooms are spacious, clean and well-designed with plenty of amenities on site, including a game room, pool, gym and continental breakfast. The hotel is also known for its exceptional staff, who are friendly, understanding and exceptionally helpful. The indoor water park and pool received lots of praise from visitors, although some guests experienced issues with the pool's cleanliness and maintenance. The beds are comfortable and soft, ensuring a good night's sleep. Overall, the Holiday Inn Express Gatlinburg Downtown is a great choice for those who value cleanliness, comfort and a prime location.
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