The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg is a beautiful hotel with a phenomenal location, offering stunning views of the Smoky Mountains and easy access to major attractions. While opinions on breakfast varied, the restaurant was described as awesome with great food, making for a really good dinner experience. The rooms offer both positives and negatives with some guests finding them small and outdated, while others found them clean and comfortable with spectacular views. The hotel is highly regarded for its cleanliness and exceptional staff, providing courteous and attentive service throughout the hotel. The pool is a highlight among guests with many describing it as amazing and beautiful, perfect for families with kids. The hotel is also accommodating to pets of all sizes, providing cookies and dog biscuits on arrival. Overall, guests had a great stay at The Park Vista and highly recommend it.
Gatlinburg Mountain Inn emerges as a commendable choice for travelers seeking a tranquil yet convenient stay in Gatlinburg. Its location is a prime highlight, nestled in a serene spot but strategically placed for easy access to main attractions, shops and restaurants, as well as proximity to hiking trails and the Great Smoky Mountains National Park. The hotel is conveniently located on the trolley route, making it simple to explore the town without the need for a car.
The rooms are generally spacious, clean and comfortable, praised for their recent renovations and modern updates. Despite some drawbacks like small bathrooms and occasional noise from thin walls, the overwhelming sentiment points to satisfaction with the overall space, cleanliness and functional amenities such as large TVs, refrigerators and microwaves. The contrast between the hotel's dated exterior and the surprisingly nice interiors often delights guests.
Cleanliness is another strong point with many guests commending the hotel's well-maintained rooms and grounds. The recent updates and renovations have refreshed the look and feel of the property, although some detailed cleaning, especially in the bathrooms, could be improved to match the high standards set by the rest of the property.
The staff at Gatlinburg Mountain Inn consistently receives high praise for their friendly, hospitable and helpful nature. Guests often note the exceptional customer service from check-in to check-out with staff going above and beyond to ensure a pleasant stay.
While the free Wi-Fi receives mixed reviews with many guests experiencing connectivity issues, the parking situation is generally seen as convenient and hassle-free with ample free parking spaces available.
The beds, however, receive varied feedback. While some guests find them comfortable and conducive to a good night's sleep, others feel the need for significant improvements in terms of mattress quality and pillow comfort.
Despite a few areas needing enhancement, particularly the Wi-Fi strength, bed comfort and bathroom maintenance, Gatlinburg Mountain Inn stands out for its cleanliness, friendly service, value for money and prime location. These attributes make it a solid choice for budget-conscious travelers and those looking to enjoy Gatlinburg’s attractions while retreating to a quiet and comfortable setting.