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Summary of reviewsClarion Pointe Sevierville-Pigeon Forge is highly praised for its prime location that offers easy access to both Sevierville and Pigeon Forge's attractions while maintaining a peaceful atmosphere. Guests frequently highlight the convenience of nearby dining options and the welcoming, clean surroundings, making it an ideal choice for both a quiet retreat and a base for exploring local activities.
The hotel's complimentary breakfast is well-regarded, offering a variety of options such as hot foods, with the friendly staff adding to the positive dining experience. Despite occasional space limitations, the breakfast remains a favorite feature among visitors. The rooms are consistently noted for their cleanliness and comfort, with many appreciating the fresh scent and modern decor. While some guests find the rooms smaller than expected, the clean and pet-friendly accommodations, along with comfortable beds, enhance the overall stay.
Cleanliness stands out as a hallmark of the property, with guests noting meticulous housekeeping and well-maintained common areas, contributing to a welcoming environment. The staff's friendliness and helpfulness further elevate the experience, providing impeccable service across all areas of the hotel.
However, some guests encounter challenges with inconsistent WiFi and varied experiences with bed comfort, indicating room for improvement in these areas. Despite these minor drawbacks, Clarion Pointe Sevierville-Pigeon Forge remains a reliable and inviting choice for travelers, with many guests expressing a desire to return due to the combination of a great location, clean facilities, and outstanding service. Show more
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Motel Taking Steps Towards Sustainability
This hotel has an eco-friendliness rating (8.4/10) on booking platforms and is listed on EcoHotels.com as a property with a purpose that matters, suggesting a commitment to sustainable practices.
Dog Friendly Motel
This motel allows 2 pets up to 75 lbs with an additional fee of $25 plus tax per pet, per night. Both dogs and cats are welcome, and well-behaved pets may be left unattended if contact information is provided. Grassy pet relief areas are available.
Motel with Parking
Clarion Pointe offers free parking, a valuable amenity for guests, ensuring easy access to their vehicles and savings on parking fees.
Motel with Outdoor Pool
This motel offers a seasonal outdoor heated pool, allowing guests to enjoy a comfortable swim during the warmer months. The heated aspect extends the usability of the outdoor facility.
Motel with Swimming Pool
Heated Pool Outdoor Pool
Motel with Heated Pool
Room Types
Standard Room with Two Double Beds - Non-SmokingThis room includes a refrigerator, microwave, and coffee machine.
King Room - Non-SmokingThis room includes a refrigerator, microwave, and coffee machine.
Queen Room - Accessible/Non-SmokingThe double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in a prime spot, Clarion Pointe Sevierville-Pigeon Forge boasts a location that is both convenient and appealing for travelers exploring the vibrant area of Sevierville and Pigeon Forge. Guests consistently highlight the hotel's favorable setting that offers easy access to numerous attractions, while also maintaining a peaceful atmosphere away from bustling traffic. The proximity to local delights such as Flapjacks pancake house adds an extra touch of convenience, ensuring a hassle-free getaway. Visitors appreciate the strategic placement, which not only facilitates smooth movement in and out via a traffic light but also provides a comfortable retreat after a day of sightseeing. The area surrounding the hotel is noted for being clean and quiet, affording guests a restful experience without compromising on accessibility to popular destinations. Moreover, the location aligns seamlessly with a variety of traveler needs, whether one seeks a quiet escape or a base close to activities. The commendation of its great price complements the satisfaction of guests who cherish the combination of affordability and ideal placement for their vacation endeavors. Overall, Clarion Pointe Sevierville-Pigeon Forge emerges as a noteworthy choice for vacationers drawn to the region's attractions and ambiance.
Breakfast
The breakfast at Clarion Pointe Sevierville-Pigeon Forge generally receives positive feedback, highlighting the variety and quality offered. Guests frequently mention the array of choices available, with some reviews noting the presence of hot foods such as biscuits and gravy, sausage patties, and cinnamon waffles as particularly enjoyable. The breakfast is described as delicious, plentiful, and consistently well kept, with many guests appreciating the selection that caters to different preferences. The staff is often recognized for being friendly and accommodating, further enhancing the breakfast experience. However, some guests have noted limitations in the breakfast space, contributing to occasional overcrowding. There are also a few mentions of dissatisfaction with certain items, particularly the coffee and the temperature of some foods. Despite these minor drawbacks, the complimentary breakfast remains a well-regarded aspect of the stay for most visitors, with many looking forward to it each morning.
Rooms
Visitors to the Clarion Pointe Sevierville-Pigeon Forge can generally expect a pleasant stay, highlighted by clean and comfortable accommodations. Many guests find the rooms to be super clean with a fresh scent, which greatly enhances their experience. Despite some noting the compact size of the rooms, the update in room decor has been positively regarded, making the space feel welcoming and well-kept. Beds are consistently described as comfortable, contributing to restful nights, while pet-friendly options add a touch of convenience for travelers with animals.
The hotel staff receive high praise for their helpful and friendly demeanor, further elevating the guest experience. An ample breakfast selection offers a satisfying start to the day. While a few guests mention older property attributes and occasional maintenance issues like plumbing and shower inconveniences, these are overshadowed by the overall cleanliness and positive interactions with staff. The convenient location also stands out as a plus for those exploring the area. Despite some minor drawbacks, the establishment invites guests into a clean and accommodating environment suitable for both short and extended stays.
Beds
At Clarion Pointe Sevierville-Pigeon Forge, the guest experience with the bedding seems to vary widely. Many guests found the beds to be a highlight of their stay, describing them as comfortable, very comfortable, or even super comfortable. These positive experiences often coincide with clean rooms and quality TV entertainment, which add to the overall pleasant experience.
However, a significant number of visitors found the mattresses too firm, uncomfortable, or even lumpy, leading to a less restful night's sleep. Issues with bed sizes and worn-out pillows were also mentioned, suggesting the need for some improvements in bedding options. While some praise the beds as wonderful, others experienced them as comparable to sleeping on a metal platform, indicating an inconsistency in guest experiences. Overall, the feedback on the beds at Clarion Pointe is mixed, with notable differences in guest comfort levels.
Cleanliness
Clarion Pointe Sevierville-Pigeon Forge is consistently praised for its cleanliness, which is a hallmark feature noted by its guests. Despite being an older establishment, the hotel maintains clean rooms and facilities, making it one of the tidiest motels many guests have experienced. The housekeeping service is highly regarded for its diligent and timely upkeep of rooms. The hotel exudes a welcoming ambiance, with common areas and hallways kept organized and the lobby beautified by a lovely tree.
Guests appreciate the clean and comfortable bedrooms, featuring comfortable beds and well-functioning showers. The clean kitchen area ensures guests start their day with a satisfying breakfast, further complemented by the clean dining environment. The property's commitment to cleanliness extends to the pet-friendly rooms and outdoor areas, ensuring every part of the facility is well-maintained.
Staff at Clarion Pointe are noted for their friendliness and helpfulness, contributing to the overall positive experience. The hotel is conveniently located near attractions and shopping venues in Sevierville, adding to its appeal. While some comments mention older or dimly lit areas and occasional unpleasant odors in certain hallways, these seem to be isolated issues in an otherwise well-kept setting. The combination of cleanliness, modern touches, and attentive service makes Clarion Pointe a comfortable and reliable accommodation choice for travelers.
Staff
The Clarion Pointe Sevierville-Pigeon Forge seems to be a haven for guests seeking exceptional hospitality. Reviewers consistently highlight the friendliness and helpfulness of the staff, describing them as welcoming, accommodating, and personable. This positive atmosphere is felt throughout the hotel, from the front desk to the breakfast area, where staff members are attentive and courteous. Guests note the staff’s eagerness to assist and their genuine positivity, which contributes significantly to the overall experience.
The hotel’s housekeeping service has left a particularly strong impression, often praised as impeccable and the very best. This commitment to cleanliness, coupled with the staff's diligent efforts, makes for a comfortable and reassuring environment. The combination of a great location and staff who go above and beyond in their roles seems to leave a lasting impression, encouraging many guests to plan return visits.
Wi-Fi
At the Clarion Pointe Sevierville-Pigeon Forge, the hospitality shines through with welcoming and helpful front desk staff, ready to assist guests with various needs. However, visitors might encounter issues with the WiFi, which has been described as inconsistent, with some experiencing complete outages during their stay. The internet challenges occasionally extend to accessing internet TV, as some guests reported difficulty in getting it to function properly. Despite these connectivity issues, the staff's commitment to addressing concerns provides a silver lining to ensure guests have a pleasant experience otherwise.
Yes, Clarion Pointe Sevierville-Pigeon Forge has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Clarion Pointe Sevierville-Pigeon Forge.