Smile Hotel Shah Alam Seksyen 9

Shah Alam 3.08534900, 101.52230700 , Jalan Tengku Ampuan Zabedah G 9/g 26 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSmile Hotel Shah Alam Seksyen 9 is centrally located in Shah Alam, offering a strategic and convenient spot for visitors. Surrounded by shops, restaurants, laundromats, pharmacies and convenience stores, it serves as an ideal base for exploring the city. Its proximity to Plaza Mas Alam and various malls, as well as educational institutions like UITM, enhances its appeal. Guests frequently commend the hotel's cleanliness, comfort and value, recommending it as a choice for travelers.

The hotel rooms are generally praised for their cleanliness, comfort and modern decor. Additional amenities like irons, hair dryers and clothes hangers enhance the convenience, especially for business travelers. Despite some complaints about small room sizes, occasional maintenance issues and noise, many guests find the rooms to be of good value, appreciating the spaciousness relative to the price point.

Cleanliness is a highlighted feature with guests noting consistently tidy and well-maintained rooms. Minor issues like stained linen and wet floors are occasionally mentioned, but overall, the hotel maintains a clean and comfortable environment. Functional TVs and well-kept bathrooms also contribute to an accommodating stay.

The staff at Smile Hotel Shah Alam Seksyen 9 receive high praise for their friendliness and helpfulness. Guests often highlight the warm and welcoming nature of the team, appreciating their willingness to assist with early check-ins and other requests. Positive interactions with both the receptionists and other staff members stand out, contributing significantly to the pleasant experiences reported by guests.

While the hotel has mixed feedback on its WiFi connectivity with some praising the fast internet and others reporting intermittent issues, guests generally appreciate the value provided. Parking is a similar case with ample public parking available but limited hotel parking, especially on weekdays. Despite this, the parking experience is mostly convenient with many guests willing to return.

The beds are another positive aspect, frequently described as clean and comfortable, providing a good night's sleep. Some issues with mattresses are occasionally noted, but overall satisfaction with bed comfort and cleanliness is high.

Smile Hotel Shah Alam Seksyen 9, as a three-star hotel, offers a budget-friendly stay with basic but commendable amenities. Its central location, combined with clean and comfortable accommodations, friendly staff and good value for money, make it a suitable choice for travelers seeking an economical and convenient option in Shah Alam.
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Hotel with Parking
This hotel provides free parking for guests. It is conveniently located near a shopping mall and supermarket.

EV charging stations  


Cheap Hotel
This hotel offers affordable rates and a convenient location near I-City. It provides cozy accommodations and is well-reviewed for its friendly staff.

Hotel with EV Charging Stations
This hotel has ChargeSini stations offering 11 kW AC charging. It also provides lodging, restrooms, EV parking, WiFi, shopping, groceries and dining.

3-Star Hotel
This hotel is known for its central location and good service, providing a comfortable experience for guests. The hotel focuses on cleanliness and convenience.

Family Friendly Hotel

Hotel with Free Wi-Fi

Room Types
Single Room The single room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Double Room The double room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.

Deluxe Room The double room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Twin Room The twin room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a bidet. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Triple Room The triple room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 2 beds.

Family Room The family room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
Located in the heart of Shah Alam, Smile Hotel Shah Alam Seksyen 9 offers a strategic and convenient spot for visitors. Surrounded by a plethora of shops, restaurants and various amenities such as laundromats, pharmacies and convenience stores, it becomes an ideal choice for those looking to explore the city. The hotel enjoys proximity to popular spots like Plaza Mas Alam and several malls, ensuring guests have easy access to shopping and dining. The central location also places it near educational institutions like UITM and numerous interesting city attractions. Guests commend the hotel's cleanliness, comfort and value, making it a highly recommended option for travelers.

Rooms
The Smile Hotel Shah Alam Seksyen 9 receives mixed reviews regarding its rooms. Many guests commend the rooms for being clean, comfortable and well-maintained, highlighting features like air conditioning, functional TVs and modern decor. Guests appreciate additional amenities such as irons, hair dryers and clothes hangers, which make the stay convenient, particularly for business purposes. The hotel's proximity to a plaza mall is also a notable advantage.

However, there are recurring concerns about the room sizes with many guests finding them too small and, at times, stuffy. Some rooms also reportedly lack windows, which might affect ventilation. Cleanliness is frequently praised, but there are isolated incidents of poor maintenance, such as broken chairs, mattresses needing flipping and occasional cigarette smoke smell. Noise from outside and strong room fragrances occasionally disturb the peace and a few guests reported insufficient space for prayer. Some bathrooms have cleanliness issues, like wet floors and non-functional fixtures. Despite these drawbacks, guests often find the hotel to be a good value for money, particularly appreciating the spaciousness of some rooms given the price point.

Beds
The beds at Smile Hotel Shah Alam Seksyen 9 generally receive positive feedback with many guests describing them as nice, clean and comfortable. Several reviewers praised the beds as being thick, comfy and providing a good night's sleep. Cleanliness of the beds and rooms also stood out as a strong point. However, some reviews highlighted issues with the mattresses, citing them as broken, saggy and too old, detracting from an otherwise restful experience. Despite these concerns, the overall satisfaction with the comfort and cleanliness of the beds has been acknowledged by numerous guests.

Cleanliness
Smile Hotel Shah Alam Seksyen 9 boasts a reputation for cleanliness with numerous guest reviews highlighting its clean and comfortable environment. The rooms are consistently described as tidy and well-maintained, providing an accommodating setting equipped with amenities such as hair dryers, irons with boards and clothes hangers, which cater particularly well to business travelers. Located conveniently next to Plaza Shah Alam, guests appreciate its proximity to shopping malls, restaurants and grocery stores, enhancing their overall convenience.

Despite a couple of mentions about minor issues like stained linen or slightly wet floors upon check-in, the general consensus points to a very clean, comfortable and affordable experience. The presence of functional TVs and well-kept bathrooms adds to the positive environment. Overall, the hotel’s cleanliness and strategic location make it a commendable choice for visitors.

Staff
The staff at Smile Hotel Shah Alam Seksyen 9 consistently received high praise for their friendliness and helpfulness. Guests often highlighted the warm and welcoming nature of the team with many noting that the service was good. Staff members were particularly commended for their willingness to go the extra mile, including allowing early check-ins and providing assistance whenever needed. Several reviews pointed out the helpfulness and accommodating attitudes of both the receptionists and other hotel staff. While some guests mentioned issues like noisy maintenance staff or problems related to room switching, the overwhelming sentiment focused on the positive interactions and general kindness of the hotel team. Such consistent commendation underscores a high level of hospitality, which contributes significantly to the pleasant experiences reported by the guests, making it a recommended place to stay.

Wi-Fi
Smile Hotel Shah Alam Seksyen 9 receives mixed feedback on its WiFi connectivity. Some guests have highlighted the fast and reliable internet connection, noting it as a positive aspect of their stay. However, there is a prevalent concern among other guests about slow WiFi with several remarks pointing to poor internet connectivity and intermittent service disruptions. Despite the occasional praise for high-speed WiFi, there remains a consistent call for improvements to ensure a more dependable experience for all visitors.

Parking
Smile Hotel Shah Alam Seksyen 9 offers a generally convenient parking experience with ample public parking in the area. Guests frequently note that parking is easy to access and there are many paid parking slots available. However, the hotel itself has limited parking, particularly on weekdays and some reviews mention the parking can be unsecure. Despite these issues, free parking is provided and overall, there is ample parking nearby. While the parking situation has its drawbacks, the hotel compensates with a small yet fast elevator and a commendable stay experience with guests expressing their willingness to return.

3 Star
Smile Hotel Shah Alam Seksyen 9 offers a budget-friendly stay with good value for money. As a three-star hotel, it provides basic amenities, including a gym on the top floor and efficient elevator service. Guests can also make use of shared bathroom and kitchen facilities. The price is affordable, particularly for a three-star hotel. However, some may find the room space smaller than expected and note the absence of toothbrushes and toothpaste. Parking can be challenging to find, but overall, it's a suitable option for economical travelers.


No, Smile Hotel Shah Alam Seksyen 9 doesn't have any pool.

No, a spa isn't available at Smile Hotel Shah Alam Seksyen 9.

No, Smile Hotel Shah Alam Seksyen 9 doesn't allow dogs.

Yes, parking facilities are available at Smile Hotel Shah Alam Seksyen 9.

No, Smile Hotel Shah Alam Seksyen 9 doesn't have a gym.

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