Sonesta ES Suites Cincinnati - Sharonville West

Sharonville 39.28722000, -84.44360600 , 11689 Chester Road (Show on Map)
6.8
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Summary of reviewsSonesta ES Suites Cincinnati - Sharonville West offers a compelling stay with many positive aspects highlighted by its guests. The hotel's location is a major draw, providing easy access to major highways and proximity to dining, shopping, and the Sharonville Convention Center, all set within a quiet and peaceful atmosphere. This strategic positioning makes it an attractive choice for both short visits and extended stays, particularly for families and those relocating.

Guests appreciate the spacious, suite-style rooms, which come with kitchen amenities perfect for longer stays. The cleanliness and home-like comfort of the accommodations are frequently praised, although some note minor maintenance areas in need of attention. Renovations appear to be underway, suggesting further improvements are expected.

The staff at Sonesta are lauded for their friendliness and service, with standout employees like Jennifer, Larry, and Tommie enhancing the guest experience. Management is recognized for their attentiveness and problem-solving, contributing to a welcoming atmosphere.

The outdoor pool is a notable feature, particularly appreciated by families, though it sometimes faces availability issues. Meanwhile, breakfast receives mixed reviews, with some enjoying the convenience and selection, while others find it lacking in variety and availability.

For families, the hotel's loft rentals and apartment-style setups are highly regarded, offering ample space and privacy, along with a safe and clean environment. The comfort of the beds is often highlighted, contributing to restful stays.

In summary, Sonesta ES Suites Cincinnati - Sharonville West is favored for its practical location, spacious accommodations, and excellent staff service, making it a solid choice for travelers, especially families. While there are some areas for improvement, the overall experience is positive, with many guests expressing enthusiasm to return.
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Hotel near Golf Courses
Located in Sharonville, this area offers good proximity to golf facilities such as Sharon Woods Golf Course, a historic and highly-rated course, and Blue Ash Golf Course. Multiple other courses are also located near Sharonville.

Family Friendly Hotel
Sonesta ES Suites Cincinnati - Sharonville West offers suite-style accommodations with fully equipped kitchens, making it ideal for families needing extra space and cooking facilities. It also features a pool and free breakfast.

Hotel with Swimming Pool
Features a pool and tennis court. It is a well-regarded option for those seeking hotels with pool facilities.

  Outdoor Pool  


Hotel with Outdoor Pool
Sonesta ES Suites Cincinnati - Sharonville West offers an outdoor pool that's a perfect retreat for visitors looking to bask in the warm sunlight and unwind. Surrounded by comfortable sunbeds, this pool invites guests to lounge in comfort as they soak in the tranquility of the day. Whether it's for a refreshing dip in the crystalline waters or simply to catch up on some reading in the glorious sunshine, this outdoor pool serves as a splendidly relaxing haven.

Hotel with Rooms With Fireplace

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
Studio Suite - King Bed This studio features a sofa bed, kitchenette, and flat-screen TV.

Two-Bedroom Suite This suite's standout feature is the fireplace. Boasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite offers a tea and coffee maker, a seating area, a dining area, a flat-screen TV with streaming services, as well as garden views. The unit has 3 beds.

Studio Suite - Queen - Mobility Accessible - Tub Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 1 bed.

Studio Suite - Queen - Mobility Accessible - Roll-In Shower Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Premium Studio King The unit offers 1 bed.

Premium Penthouse Loft Suite - King - Fireplace The unit offers 1 bed.

Guest Reviews
6.8
Rated
Location
Sonesta ES Suites Cincinnati - Sharonville West boasts an enviable location that consistently satisfies its guests. Positioned conveniently close to major highways like 275, 71, and 75, the hotel offers easy access for travelers, making it a preferred choice for those visiting Cincinnati for work or leisure. The hotel's proximity to a variety of dining and shopping options enhances its appeal, with guests appreciating the nearby mall and Target along with numerous restaurants in the vicinity.

The central location isn't just about accessibility; it also provides a peaceful and quiet atmosphere, adding to the overall charm of the stay. This makes it particularly popular for families and those attending events at the nearby Sharonville Convention Center. The property itself is described as nice and clean, contributing to a comfortable stay, and is among the most affordable choices in the area.

Guests find it especially convenient when visiting family in town or attending attractions, with many noting the ease with which they could navigate to their planned destinations. The hotel combines a strategic location with practical amenities like kitchen facilities, making it an ideal spot for extended stays or those in transition to a new residence.

Breakfast
Nestled in Cincinnati's Sharonville West, the Sonesta ES Suites offers a breakfast experience that seems to evoke mixed feelings among its guests. While some found the breakfast offerings good and appreciated the inclusion of hot, fresh items like mini hamburgers and pancakes, others found the selection to be somewhat underwhelming. The available choices ranged from pastries, cereal, and muffins to a pancake maker, providing a sense of variety, albeit limited.

Many guests enjoyed the convenience of a free breakfast, although some indicated it fell short of expectations, particularly when advertised as hot. Others noted that while it didn't quite deliver on its hot breakfast promise, it was still nice to have a few selections to start the day.

The breakfast area was regarded as clean and well-maintained, offering a pleasant environment to enjoy the meal. However, the supply of certain items seemed to deplete quickly, leading to a sparse selection for guests arriving later. Despite its shortcomings, some visitors appreciated the practical grab-and-go option offered, perhaps a remnant from pandemic protocols. Overall, the breakfast experience at Sonesta ES Suites Cincinnati - Sharonville West seems to be a hit or miss, depending on when and what one desires to find.

Rooms
The rooms at Sonesta ES Suites Cincinnati - Sharonville West are frequently praised for their spaciousness and the comfortable, home-like suite style. Many guests find the room sizes to be generous, likening them to mini apartments, which are perfect for relaxing stays. The kitchen amenities are well-appreciated, especially for those planning longer visits, with everything needed to feel at home.

Cleanliness is consistently highlighted, with multiple reviews noting very clean and comfortable surroundings, ready for guests to unwind. The decor and overall ambiance of the rooms contribute positively to the experiences, with many describing the rooms as beautiful and attractive.

Despite these strengths, some areas still need attention. Some guests noted issues with outdated elements like carpets and paint, or problems that required maintenance, such as musty odors or plumbing concerns. However, renovations are underway, which suggests improvements are on the horizon. Additionally, guests found the staff to be friendly and accommodating, enhancing their overall stay.

In summary, while there are a few areas for improvement, the rooms at Sonesta ES Suites Cincinnati - Sharonville West offer great space, comfort, and amenities, making them a solid choice for travelers seeking a home-like atmosphere.

Beds
Sonesta ES Suites Cincinnati - Sharonville West receives high praise for its beds, with many guests highlighting them as a standout feature of their stay. The majority of visitors find the beds to be comfortable, noting that both the mattresses and pillows contribute to a restful sleep. Some mention specific details such as the softness of the beds, the comfort level of king and queen beds, and the overall cleanliness of the linens. Individual rooms are described as having a great layout, providing a welcoming atmosphere for relaxation. Despite a few issues like hard or lumpy mattresses and missing amenities in certain rooms, the suites are generally well-received, offering comfortable accommodations that meet the needs of travelers.

Cleanliness
Sonesta ES Suites Cincinnati - Sharonville West has received a mix of reviews regarding its cleanliness. Many guests have praised the hotel for its clean and spacious accommodations, with clean bed linens, bathrooms, and well-maintained kitchen areas. The overall property is often described as clean, quiet, and safe, which has contributed to a pleasant and relaxing stay for several visitors. However, there have been some concerns raised about specific cleanliness issues, including stained and neglected carpets, odors, and occasional pest sightings. Despite some areas in need of attention and maintenance, the hotel's convenient location and the general comfort of its suites have been appreciated by guests. The staff often receive positive feedback for their friendliness, though there are a few isolated reports suggesting the need for improvements in housekeeping services and room restocking. Overall, the hotel offers a convenient and generally clean environment, although prospective guests might consider being prepared for potential variability in room condition.

Staff
The staff at Sonesta ES Suites Cincinnati - Sharonville West consistently receive high praise from guests for their friendliness and helpfulness. Visitors particularly appreciate the welcoming atmosphere created by the front desk team, noting their professionalism and efficiency during the check-in and check-out process. Jennifer, a standout employee, has been frequently commended for her excellent customer service skills, demonstrating kindness and a willingness to assist guests with their needs.

Larry and Tommie have also been singled out for going above and beyond in ensuring guests have a pleasant stay. The night shift clerk receives accolades for their attentiveness and responsiveness to guest concerns. Despite a few negative remarks about isolated interactions, guests highlight the staff's overall competence and warm demeanor.

Management is noted for being apologetic and accommodating, especially when addressing any issues that arise during stays, which speaks to their commitment to guest satisfaction. The team is praised for their understanding and quick problem-solving abilities, making the overall experience much more enjoyable for many.

In summary, the staff at Sonesta ES Suites Cincinnati - Sharonville West play a significant role in making guests feel at home, with numerous reviews applauding their exceptional service and friendliness.

Pool
The Sonesta ES Suites Cincinnati - Sharonville West offers a mixed experience when it comes to its pool facilities, with both positive aspects and areas needing improvement. Guests who were fortunate enough to access the pool during their stay appreciated its outdoor setting, a feature not commonly available at many hotels, particularly in the area. For some, the pool provided a satisfactory experience, with remarks about its cleanliness and a pleasant environment contributing positively to their stay.

The pool also received praise for being enjoyable, especially by families, with mentions of grandkids having a good time, suggesting it serves as a delightful amenity for all ages. Additionally, the beautiful and well-maintained grounds surrounding the pool area add to the charm of the hotel, offering a nice contrast to any imperfections.

However, challenges have been noted, with guests encountering instances where the pool was closed due to maintenance or other reasons, even during peak times such as holidays. There were also mentions of the pool being smaller than expected, occasionally overcrowded, and the water not being in ideal condition. These issues could detract from what might otherwise be a relaxing and refreshing experience.

Overall, while the pool at Sonesta ES Suites Cincinnati - Sharonville West can be an enjoyable feature, guests have experienced varying degrees of satisfaction due to inconsistencies in availability and maintenance.

Family
Sonesta ES Suites Cincinnati - Sharonville West emerges as a standout choice for families seeking spacious and comfortable accommodations. The loft rentals are particularly lauded for perfectly catering to family needs, providing kids with their own beds and bathrooms. The apartment-like setup, complete with a well-equipped kitchen, offers a homely feel that appeals to families looking for a longer stay. Families appreciate the generous layout, which comfortably accommodates five guests, ensuring everyone has their own space and privacy. This family-friendly environment is further emphasized by the two bathrooms in the suites and the ample room for additional activities, such as hosting small family gatherings. The cleanliness and safety of the property add to the positive experience, meeting—if not exceeding—guests' expectations. Overall, this hotel provides a quiet and spacious retreat ideal for families, with the added delight of hot pancakes making breakfast a family favorite. Despite a few drawbacks mentioned, many families express a desire to return, having found a home away from home that suits their travel needs perfectly.


Yes, Sonesta ES Suites Cincinnati - Sharonville West has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Sonesta ES Suites Cincinnati - Sharonville West.

Yes, Sonesta ES Suites Cincinnati - Sharonville West welcomes dogs.

No, parking facilities aren't available at Sonesta ES Suites Cincinnati - Sharonville West.

Yes, Sonesta ES Suites Cincinnati - Sharonville West has a gym.

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