Palace Hotel Due Ponti
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Summary of reviewsPalace Hotel Due Ponti stands out for its strategic location, offering easy access to Siena’s historic center while providing a quieter and more relaxed environment. The hotel's peripheral setting is beneficial to travelers with cars due to ample parking and public transport links, enabling effortless visits to Siena's main attractions.
The breakfast at Palace Hotel Due Ponti receives widespread acclaim for its diverse and plentiful offerings, including both sweet and savory options and occasional unique features like a pancake machine. Staff in the breakfast room are praised for their friendliness and efficiency, contributing to an enjoyable start to the day. Dinner also enjoys positive feedback, described as excellent and good value for money, despite occasional critiques regarding the pricing and service.
The rooms at the hotel offer a mix of experiences. Positively highlighted are the brand new, spotlessly clean and comfortable rooms, made even more appealing by recent renovations and modern amenities. However, some guests found issues with room size, maintenance and noise, pointing out problems with fittings and furnishings.
Cleanliness is a strong suit for the hotel with many guests extolling the spotless rooms and common areas. The hotel's cleaning services are generally well-regarded, though a few inconsistencies have been noted.
Staff at Palace Hotel Due Ponti are frequently mentioned in glowing terms, characterized as friendly, professional and extremely helpful. Guests appreciate the effective and warm reception and the attentive service throughout their stay, significantly enhancing the overall experience.
While many guests find the beds comfortable, there are mixed reviews regarding mattress quality with some guests mentioning issues with the comfort of the mattresses and pillows.
The hotel is also noted for its accessibility features, providing convenience and comfort for guests with disabilities. Ample free parking and easy access to public transport also contribute to a hassle-free experience.
In summary, Palace Hotel Due Ponti offers a compelling choice for travelers seeking a tranquil stay with good value for money, excellent service and convenient access to Siena's attractions. Improvements in room maintenance and bed comfort could further enhance the guest experience.
Categories
The breakfast at Palace Hotel Due Ponti receives widespread acclaim for its diverse and plentiful offerings, including both sweet and savory options and occasional unique features like a pancake machine. Staff in the breakfast room are praised for their friendliness and efficiency, contributing to an enjoyable start to the day. Dinner also enjoys positive feedback, described as excellent and good value for money, despite occasional critiques regarding the pricing and service.
The rooms at the hotel offer a mix of experiences. Positively highlighted are the brand new, spotlessly clean and comfortable rooms, made even more appealing by recent renovations and modern amenities. However, some guests found issues with room size, maintenance and noise, pointing out problems with fittings and furnishings.
Cleanliness is a strong suit for the hotel with many guests extolling the spotless rooms and common areas. The hotel's cleaning services are generally well-regarded, though a few inconsistencies have been noted.
Staff at Palace Hotel Due Ponti are frequently mentioned in glowing terms, characterized as friendly, professional and extremely helpful. Guests appreciate the effective and warm reception and the attentive service throughout their stay, significantly enhancing the overall experience.
While many guests find the beds comfortable, there are mixed reviews regarding mattress quality with some guests mentioning issues with the comfort of the mattresses and pillows.
The hotel is also noted for its accessibility features, providing convenience and comfort for guests with disabilities. Ample free parking and easy access to public transport also contribute to a hassle-free experience.
In summary, Palace Hotel Due Ponti offers a compelling choice for travelers seeking a tranquil stay with good value for money, excellent service and convenient access to Siena's attractions. Improvements in room maintenance and bed comfort could further enhance the guest experience.
Business Hotel
This hotel may offer business amenities such as meeting facilities. It is a conveniently located option for business travelers.
Cheap Hotel
The hotel provides basic accommodations. It is a hotel, which is a common property type for budget travelers.
Accessible Hotel
This hotel provides wheelchair access throughout the property, including to the restaurant. It offers facilities for disabled guests, with dedicated toilets and bathrooms, and some rooms feature roll-in showers. Elevators ensure easy access to upper floors.
3-Star Hotel
About Palace Hotel Due Ponti
License: 052032ALB0057, IT052032A12UURB6G8
Guest Reviews
Location
Despite being a bit far from the city center, the hotel's position facilitates uncomplicated visits to the attractions of Siena whether by car, bus or bike. The structure is tucked just outside the city walls, making it both convenient yet tranquil. For those looking to explore by foot, the walk to the city center might be less practical, but manageable.
Additionally, the hotel provides good value for money with large rooms, ample parking and a hearty breakfast. The staff are noted for their professionalism and courtesy, enhancing the overall guest experience. Overall, Palace Hotel Due Ponti serves as an excellent base for visitors who prioritize a slightly quieter, more relaxed location with easy access to the main attractions of Siena.
Breakfast
Despite generally positive feedback, a few areas for improvement were also noted. The lack of fresh vegetables and occasional complaints about the taste and variety of food point to room for enhancement. Some guests mentioned encountering limited options if arriving later in the morning and there were isolated reports of specific items like scrambled eggs being inedible.
Overall, the breakfast at Palace Hotel Due Ponti is seen as a standout feature, offering good value for money and accommodating a range of dietary needs, including gluten-free options. The friendly and helpful staff in the breakfast room also contribute positively to the guests' experience.
Dinner
However, not all experiences are glowing, as there are occasional remarks about the food not being worth the listed prices and some confusion in service on specific dates. Despite these criticisms, the overall sentiment is that the hotel's restaurant consistently delivers a satisfying and enjoyable dining experience.
Rooms
Despite these positive aspects, there are some frequently mentioned drawbacks. Several guests found the rooms to be small with some even describing them as tiny and dark. Issues such as dated furnishings, construction in progress and functional problems like leaking showers, broken handles and non-adjustable air conditioning were highlighted. There were also concerns about room cleanliness with reports of mold and poorly maintained facilities.
Additionally, some rooms were not soundproof, causing disruptions from street noise and the lighting across the hotel rooms left room for improvement. A recurring comment was the inadequacy of the shower and bathroom facilities with mentions of narrow bathrooms and small, awkward spaces.
The hotel’s location, close to the center of Siena, is convenient for travelers with cars and the friendly staff add a welcoming touch to the stay. Overall, while the Palace Hotel Due Ponti appears to have potential with its new and comfortable rooms, significant improvements are necessary to address the issues of maintenance and space to ensure a consistently pleasant guest experience.
Beds
However, there are some mentions of discomfort, primarily due to issues with mattress quality. A number of guests have pointed out that the mattresses are old, saggy or simply uncomfortable with some reviews noting that double beds were not truly double. The issue extends to pillows as well with some guests finding them too hard, despite others finding them comfortable.
Overall, while many guests enjoyed a comfortable sleep, there are notable instances where improvements could be made to ensure a consistently pleasant resting experience.
Cleanliness
However, experiences with cleanliness have varied with a few guests noting issues such as room dilapidation and inadequate housekeeping services. Reports of poor or moderate cleaning standards occasionally surface, indicating that consistency may be a concern. Despite these mixed reviews, the majority find the hotel's cleanliness to be more than satisfactory, affirming it as a well-maintained and hygienic place to stay.
Staff
Several comments also underline the staff's willingness to go above and beyond, such as allowing bikes in rooms without being asked and providing detailed information about the city. Specific mentions of certain staff members like Mr. Mauro in the restaurant underscore instances of exceptional service, although there are occasional negative remarks about some management interactions.
Overall, the staff at Palace Hotel Due Ponti seem to significantly contribute to the positive experiences of guests, making the hotel a friendly and welcoming place to stay.
Accessible
Rooms are set up to be accessible, further enhancing comfort for all guests. The hotel’s location also proves advantageous, as it offers easy access to the city center, major attractions and public transport options, including bus services. Overall, the hotel’s wheelchair and disability-friendly amenities contribute to a convenient and accessible stay.
No, Palace Hotel Due Ponti doesn't have any pool.
No, a spa isn't available at Palace Hotel Due Ponti.
No, Palace Hotel Due Ponti doesn't allow dogs.
No, parking facilities aren't available at Palace Hotel Due Ponti.
No, Palace Hotel Due Ponti doesn't have a gym.
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