Grand Vista Hotel
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Summary of reviewsGrand Vista Hotel offers an exceptional location, widely praised by guests for its convenience and proximity to key attractions and amenities. The serene, scenic setting near Los Angeles yet free from traffic noise makes it an ideal choice for both leisure and business travelers. The staff consistently receives positive remarks for their friendliness and exceptional service, often going above and beyond to ensure a pleasant stay. Noteworthy individuals like Vincent, Javier and the restaurant staff are frequently commended.
Breakfast at the hotel offers variety and pleasant service, though the additional cost and inconsistency in communication regarding what's included can be a drawback. The hotel's restaurant provides a diverse menu with good food at reasonable prices, although occasional closures and staff shortages are reported.
Rooms are generally appreciated for their cleanliness, spaciousness and comfort, equipped with useful amenities. However, some elements like old furniture, outdated decor and occasional maintenance issues are noted. Despite these, the rooms are quiet and suitable for a restful stay.
Cleanliness is another aspect where mixed reviews arise. While many guests find the hotel to be clean and comfortable, inconsistencies in housekeeping services and occasional cleanliness lapses in certain areas are mentioned.
The Wi-Fi service at the hotel often disappoints with frequent mentions of weak and unreliable connections. However, the gym and pool facilities receive positive feedback. The pool area, in particular, is well-maintained and enjoyable, though some feel it could be larger and experience occasional closures. The presence of extra fees for parking, coupled with inconsistent communication about them, can be frustrating for guests.
For families, the hotel offers a variety of amenities and activities designed for children, creating a welcoming environment for family vacations. Yet, noise from thin walls and early morning housekeeping activities can be challenging.
While the hotel’s beds receive mixed reviews with some guests finding them highly comfortable and others finding issues with bedbugs and discomfort, the property's overall cleanliness and good facilities make it a viable option for a range of travelers. The outdoor pool area is frequently praised for its cleanliness and pleasant ambiance, contributing positively to the guest experience.
Overall, while Grand Vista Hotel has areas that could benefit from updates and clearer communication of services, its strategic location, dedicated staff and well-maintained facilities make it a favorable choice for many visitors.
Categories
Breakfast at the hotel offers variety and pleasant service, though the additional cost and inconsistency in communication regarding what's included can be a drawback. The hotel's restaurant provides a diverse menu with good food at reasonable prices, although occasional closures and staff shortages are reported.
Rooms are generally appreciated for their cleanliness, spaciousness and comfort, equipped with useful amenities. However, some elements like old furniture, outdated decor and occasional maintenance issues are noted. Despite these, the rooms are quiet and suitable for a restful stay.
Cleanliness is another aspect where mixed reviews arise. While many guests find the hotel to be clean and comfortable, inconsistencies in housekeeping services and occasional cleanliness lapses in certain areas are mentioned.
The Wi-Fi service at the hotel often disappoints with frequent mentions of weak and unreliable connections. However, the gym and pool facilities receive positive feedback. The pool area, in particular, is well-maintained and enjoyable, though some feel it could be larger and experience occasional closures. The presence of extra fees for parking, coupled with inconsistent communication about them, can be frustrating for guests.
For families, the hotel offers a variety of amenities and activities designed for children, creating a welcoming environment for family vacations. Yet, noise from thin walls and early morning housekeeping activities can be challenging.
While the hotel’s beds receive mixed reviews with some guests finding them highly comfortable and others finding issues with bedbugs and discomfort, the property's overall cleanliness and good facilities make it a viable option for a range of travelers. The outdoor pool area is frequently praised for its cleanliness and pleasant ambiance, contributing positively to the guest experience.
Overall, while Grand Vista Hotel has areas that could benefit from updates and clearer communication of services, its strategic location, dedicated staff and well-maintained facilities make it a favorable choice for many visitors.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Grand Vista Hotel boasts an exceptional location, consistently praised by its guests for being a prime spot. It’s conveniently situated near multiple key attractions including the Ronald Reagan Library, making it an ideal choice for history enthusiasts. The hotel's proximity to the freeway, shopping centers, restaurants and other facilities ensures ease and convenience for visitors. Being close to the Los Angeles area while maintaining a quiet, serene environment adds to its appeal. Guests appreciate the quiet, scenic setting, which is free from traffic noise, providing a tranquil getaway. The location is also perfect for event-goers and business travelers due to its central positioning and easy access to highways. Overall, its strategic location combined with clean, well-maintained facilities makes Grand Vista Hotel a favorable option for both leisure and work-related stays.
When staying at the Grand Vista Hotel, breakfast is a topic that leaves guests with mixed feelings. Many visitors appreciate the free breakfast option, which offers a variety of fruit, oatmeal, waffles and toast. The express breakfast service is noted for being both good and efficient and the breakfast server often receives positive mentions for their professionalism and friendliness. Guests who purchase breakfast generally find it tasty, despite acknowledging that it can be a bit pricey.
However, numerous reviews highlight concerns and confusion surrounding the breakfast setup. Some guests mention that breakfast is not included in their stay and can be quite expensive, often around $15-$18 per person. For some, this price point seems unjustified, especially considering that similar quality breakfasts are typically included at other hotels.
There are additional complaints about the inconsistency and communication regarding breakfast offerings. Some guests were unclear about whether breakfast was complimentary, included with certain bookings or available through a discount coupon. The lack of clear information sometimes results in frustration. Furthermore, the breakfast service itself receives mixed reviews with some guests experiencing slow service and unclean tables and others noting a basic and unappetizing continental breakfast.
Overall, while the Grand Vista Hotel provides a range of breakfast options and pleasant service, the additional cost and inconsistent communication about what is included can detract from the otherwise positive aspects of the meal experience.
Dining at the Grand Vista Hotel offers a mixed experience for guests. The menu at the hotel's restaurant is highly praised for its variety and many find the food to be very good, generous and reasonably priced. The bar also receives accolades for its great food. Room service is well-received with guests enjoying the meals provided. However, some guests report closures and staff shortages at the restaurant, which can be inconvenient. Despite these inconsistent operational issues, several nearby dining options are available and have been highlighted positively, enriching the overall culinary experience for those staying at the hotel.
The rooms at the Grand Vista Hotel receive mixed reviews with guests frequently complimenting their cleanliness, spaciousness and comfort. Many travelers appreciate the large size of the rooms and find them well-equipped with amenities like microwaves, refrigerators and coffee makers. The staff's friendliness and the ease of check-in are also positively noted.
However, the rooms are described by many as outdated with old furniture and decor that require renovation. Issues such as hard-to-regulate room temperatures, malfunctioning equipment like refrigerators and TVs, occasional cleanliness lapses and uncomfortable bedding are common points of criticism.
Despite these drawbacks, guests often highlight the quietness and comfort of the rooms, making them suitable for a restful stay. The hotel’s convenient location and good facilities add to the overall positive experience. Cleanliness and size are the strong points, though the hotel would benefit from updates and maintenance to meet guests' expectations fully.
Grand Vista Hotel receives mixed reviews regarding the comfort of its beds. Many guests praise the beds as comfy and comfortable, often highlighting the big, plush pillows. Pillow top beds are mentioned as being particularly great, adding an extra layer of comfort. However, a significant number of reviews point out issues with bed comfort, noting that some beds are hard, lumpy or too small. There are frequent mentions of beds needing replacement, as they appear old and squeaky. Unfortunately, several guests reported encounters with bedbugs and itchy bedsheets, which significantly affected their stay. Overall, while some visitors find the beds at Grand Vista Hotel to be a peaceful retreat, others feel they fall short of expectations.
The cleanliness of the Grand Vista Hotel has received mixed reviews from its guests. On a positive note, many reviewers praised the hotel's overall cleanliness, appreciating that despite the building's age, it is kept very clean. The rooms were frequently described as clean, comfortable and well-equipped, meeting guests' expectations in terms of hygiene. Additionally, the outside areas and common spaces of the hotel were noted for being nicely decorated and clean.
However, there were several critiques highlighting inconsistencies in cleanliness. Some guests mentioned issues such as dusty areas, dirty and smelly carpets and bathroom facilities that were not thoroughly cleaned. Instances of finding hair in the bathtub, a cracked sink and remnants of previous uses in the coffee maker were reported. Concerns were also raised about bedbugs, ants and cockroaches in some rooms, making for an unpleasant stay.
The hotel's housekeeping services appeared to be inconsistent with some guests mentioning that their rooms were not cleaned for multiple days or only cleaned upon request. Towels provided were sometimes dirty or even stained with lipstick. The pool area and shuttle seats were also specifically flagged for needing better cleaning.
In summary, while the Grand Vista Hotel maintains a generally clean environment with clean rooms and some positive feedback on comfort and space, there are notable areas for improvement in the consistency and thoroughness of its housekeeping services.
The Grand Vista Hotel's staff generally receives high praise for their helpful and friendly demeanor. Numerous guests highlighted the exceptional customer service with specific commendations for individuals like Vincent at the front desk, who is noted for his kindness and Vincent and Javier for their terrific service. Alfonzo and Armando in the restaurant also earned mentions for their accommodating nature. The housekeeping team is described as excellent and polite.
However, there are some mixed reviews about the hotel’s staff. While many guests found the reception team welcoming and efficient, there were a few instances where the service did not meet expectations. Some reviews mentioned rude or unfriendly interactions, particularly with some front desk managers and the service late at night.
Overall, the majority of the feedback about the Grand Vista Hotel's staff is positive, emphasizing their friendliness, politeness and willingness to assist. Despite a few setbacks, most guests had a pleasant experience thanks to the attentive and considerate staff.
At the Grand Vista Hotel, guests have noted that while the hotel is equipped with multiple elevators and offers convenient amenities like EV charging, there are consistent issues with the Wi-Fi. Many visitors have reported the Wi-Fi connection to be unreliable with weak signals and frequent unavailability. The lack of a Wi-Fi password has also been a point of concern. For those needing constant and dependable internet access, this might pose a significant inconvenience during their stay.
The gym at Grand Vista Hotel receives positive remarks from guests, highlighting it as a nice facility. However, there are mixed reviews regarding the hotel's Wi-Fi service with some guests experiencing slow connections or difficulties connecting, while others mentioned having no issues with the internet. The mention of an early restaurant closure seems to be an isolated incident not directly related to the gym. On balance, for those prioritizing fitness amenities during their stay, the gym appears to be a satisfactory feature of the Grand Vista Hotel.
The Grand Vista Hotel boasts a clean and well-maintained pool area, which has been highly praised by guests. The heated pool is a standout feature and contributes to the positive feedback. Visitors have enjoyed the pool, describing it as awesome and loving the pool area overall. The pool and hot tub are noted for being well cared for with the outdoor pool receiving particular attention. The presence of pool towels, although small, is an appreciated convenience. However, some reviews mention that the pool can be small and there have been occasional closures. The spa, while appreciated, is small for the size of the hotel and often does not accommodate its capacity limits, leading to issues with overcrowding. Despite these minor drawbacks, the pool area remains a significant attraction for guests.
Visitors to the Grand Vista Hotel have shared mixed reviews regarding the parking amenities. Many guests highlight the convenience of finding parking and the close proximity of the parking areas to the hotel, citing it as a positive aspect of their stay. However, there is a recurring concern about the additional fees associated with parking with charges ranging from $2 to $16 per night. These fees are not always clearly communicated upfront, leading to some frustration. While some guests felt that these fees were justified by the location and the availability of parking, others deemed them unnecessary, especially given the lack of valet service and limited security measures in the parking area. Despite the extra costs, the ease of accessing parking remains a consistent plus for many.
Grand Vista Hotel offers an array of activities and amenities catering to families with children. Among the highlights is the kids pool party, which is particularly enjoyable for young guests. The hotel's family-friendly ambiance is reflected in the number of children seen around the premises, making it a suitable choice for those traveling with youngsters.
While the overall environment is geared towards families, a few drawbacks were noted. Parents might find the thin walls and the noise from crying babies challenging, especially during the night. Additionally, the cleaning crew's early morning activities were seen as a disturbance.
The hotel staff, praised for their responsiveness, contribute positively to the guest experience despite some minor issues like limited bedding options for larger families. Overall, Grand Vista Hotel serves as a practical option for a family vacation with activities designed to keep children entertained.
Grand Vista Hotel has established itself as a three-star hotel with commendable customer service. Despite its three-star rating, there are some notable issues related to cleanliness and maintenance. Unfortunately, the hotel hallways and elevators are reported to be dirty with specific mentions of dirty and chipped bathroom baseboards. The overall condition of the rooms is somewhat dated with old furniture and beds providing limited comfort and some rooms have an old smell.
While guests have praised the customer service, it seems the swimming pool suffers from poor maintenance with mentions of it turning green with algae. Additionally, breakfast is not included in the room rate, which may be a disappointment for some travelers. Although the hotel has its drawbacks, particularly related to cleanliness and amenities, the staff’s dedication to service remains a positive highlight.
The outdoor pool area at Grand Vista Hotel is frequently praised for its cleanliness and well-maintained environment. Guests consistently describe the pool and its surrounding area as clean with attractive landscaping that enhances the overall appeal. The pool's size and condition are noted positively, contributing to a pleasant swimming experience. While the outdoor pool is generally regarded as nice, a few visitors mentioned the lack of heating and occasional unavailability of towels. Despite these minor issues, the pool at Grand Vista Hotel stands out as a commendable feature of the property.
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Location
Breakfast
However, numerous reviews highlight concerns and confusion surrounding the breakfast setup. Some guests mention that breakfast is not included in their stay and can be quite expensive, often around $15-$18 per person. For some, this price point seems unjustified, especially considering that similar quality breakfasts are typically included at other hotels.
There are additional complaints about the inconsistency and communication regarding breakfast offerings. Some guests were unclear about whether breakfast was complimentary, included with certain bookings or available through a discount coupon. The lack of clear information sometimes results in frustration. Furthermore, the breakfast service itself receives mixed reviews with some guests experiencing slow service and unclean tables and others noting a basic and unappetizing continental breakfast.
Overall, while the Grand Vista Hotel provides a range of breakfast options and pleasant service, the additional cost and inconsistent communication about what is included can detract from the otherwise positive aspects of the meal experience.
Dinner
Rooms
However, the rooms are described by many as outdated with old furniture and decor that require renovation. Issues such as hard-to-regulate room temperatures, malfunctioning equipment like refrigerators and TVs, occasional cleanliness lapses and uncomfortable bedding are common points of criticism.
Despite these drawbacks, guests often highlight the quietness and comfort of the rooms, making them suitable for a restful stay. The hotel’s convenient location and good facilities add to the overall positive experience. Cleanliness and size are the strong points, though the hotel would benefit from updates and maintenance to meet guests' expectations fully.
Beds
Cleanliness
However, there were several critiques highlighting inconsistencies in cleanliness. Some guests mentioned issues such as dusty areas, dirty and smelly carpets and bathroom facilities that were not thoroughly cleaned. Instances of finding hair in the bathtub, a cracked sink and remnants of previous uses in the coffee maker were reported. Concerns were also raised about bedbugs, ants and cockroaches in some rooms, making for an unpleasant stay.
The hotel's housekeeping services appeared to be inconsistent with some guests mentioning that their rooms were not cleaned for multiple days or only cleaned upon request. Towels provided were sometimes dirty or even stained with lipstick. The pool area and shuttle seats were also specifically flagged for needing better cleaning.
In summary, while the Grand Vista Hotel maintains a generally clean environment with clean rooms and some positive feedback on comfort and space, there are notable areas for improvement in the consistency and thoroughness of its housekeeping services.
Staff
However, there are some mixed reviews about the hotel’s staff. While many guests found the reception team welcoming and efficient, there were a few instances where the service did not meet expectations. Some reviews mentioned rude or unfriendly interactions, particularly with some front desk managers and the service late at night.
Overall, the majority of the feedback about the Grand Vista Hotel's staff is positive, emphasizing their friendliness, politeness and willingness to assist. Despite a few setbacks, most guests had a pleasant experience thanks to the attentive and considerate staff.
Wi-Fi
Gym
Pool
Parking
Family
While the overall environment is geared towards families, a few drawbacks were noted. Parents might find the thin walls and the noise from crying babies challenging, especially during the night. Additionally, the cleaning crew's early morning activities were seen as a disturbance.
The hotel staff, praised for their responsiveness, contribute positively to the guest experience despite some minor issues like limited bedding options for larger families. Overall, Grand Vista Hotel serves as a practical option for a family vacation with activities designed to keep children entertained.
3 Star
While guests have praised the customer service, it seems the swimming pool suffers from poor maintenance with mentions of it turning green with algae. Additionally, breakfast is not included in the room rate, which may be a disappointment for some travelers. Although the hotel has its drawbacks, particularly related to cleanliness and amenities, the staff’s dedication to service remains a positive highlight.
Outdoor Pool
Yes, Grand Vista Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Grand Vista Hotel.
No, Grand Vista Hotel doesn't allow dogs.
No, parking facilities aren't available at Grand Vista Hotel.
Yes, Grand Vista Hotel has a gym.
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