Crowne Plaza Changi Airport by IHG
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Summary of reviewsCrowne Plaza Changi Airport by IHG, is highly praised for its exceptional convenience and accessibility, particularly for travelers passing through Singapore's Changi Airport. Located within Terminal 3, guests benefit from seamless connectivity to other terminals via the skytrain and a short walk to the Jewel shopping mall. This prime location eliminates the need for transportation, providing quick and easy access to food, shopping and the city via the MRT, making it an ideal choice for those with overnight connections, layovers, early departures or late arrivals.
The breakfast offerings at the hotel are another highlight with guests lauding the extensive variety and quality of the buffet, which includes both local and international dishes and caters to various dietary preferences. Despite some minor criticisms regarding cost and space, the breakfast is a memorable part of most guests' stays. Dinner experiences reflect mixed reviews. While the hotel's Italian restaurant, Allora, receives high praise, room service and the main restaurant, Azur, face some criticism for pricing and delivery times. Nevertheless, the Jewel complex's dining alternatives significantly enhance the overall dining options for guests.
Rooms at the Crowne Plaza Changi Airport stand out for their spaciousness, comfort and tranquility, making it an excellent stay for both families and business travelers. The rooms are consistently clean, modern and well-appointed, providing a serene environment suitable for quality rest. Guests appreciate the comfortable beds, large bathrooms and often spectacular views of the pool or runway. Although some rooms could benefit from updates, the overall standard of cleanliness and comfort remains high.
Cleanliness is a strong point at the hotel with guests frequently commending the immaculate rooms and well-maintained facilities. Housekeeping is praised for their efficiency and attention to detail, contributing to a pristine ambiance throughout the hotel. Despite ongoing lobby renovations, the hotel maintains a high standard of cleanliness and modern decor.
The hotel's staff receive widespread acclaim for their friendliness, helpfulness and professionalism. From the front desk to housekeeping, staff members are efficient, polite and attentive, enhancing the overall guest experience. Their proactive approach and willingness to go above and beyond create a welcoming atmosphere that significantly contributes to the hotel's positive reputation.
WiFi service at the hotel is generally reliable, fast and complimentary, although some guests have encountered initial connectivity issues. Most find the service satisfactory for their needs with occasional minor bugs quickly resolved by the attentive staff.
The gym facilities at Crowne Plaza Changi Airport are well-received, providing a well-equipped and accessible space for fitness routines. The pool area garners significant praise for its luxurious and serene environment, described as a tropical oasis with a beautiful design, clean surroundings and a relaxing atmosphere. Despite minor observations about the pool deck requiring attention, the pool remains a standout feature of the hotel.
Families find the hotel particularly accommodating with spacious rooms, attentive staff and child-friendly amenities making it a great choice for travelers with children. Children enjoy the swimming pool and the excitement of watching planes, while families appreciate the thoughtful touches and convenience offered by the hotel's location and services.
In summary, Crowne Plaza Changi Airport is highly recommended for its strategic location, comfortable accommodations, comprehensive amenities and exceptional service, making it a top choice for a comfortable and convenient stay in Singapore.
Categories
The breakfast offerings at the hotel are another highlight with guests lauding the extensive variety and quality of the buffet, which includes both local and international dishes and caters to various dietary preferences. Despite some minor criticisms regarding cost and space, the breakfast is a memorable part of most guests' stays. Dinner experiences reflect mixed reviews. While the hotel's Italian restaurant, Allora, receives high praise, room service and the main restaurant, Azur, face some criticism for pricing and delivery times. Nevertheless, the Jewel complex's dining alternatives significantly enhance the overall dining options for guests.
Rooms at the Crowne Plaza Changi Airport stand out for their spaciousness, comfort and tranquility, making it an excellent stay for both families and business travelers. The rooms are consistently clean, modern and well-appointed, providing a serene environment suitable for quality rest. Guests appreciate the comfortable beds, large bathrooms and often spectacular views of the pool or runway. Although some rooms could benefit from updates, the overall standard of cleanliness and comfort remains high.
Cleanliness is a strong point at the hotel with guests frequently commending the immaculate rooms and well-maintained facilities. Housekeeping is praised for their efficiency and attention to detail, contributing to a pristine ambiance throughout the hotel. Despite ongoing lobby renovations, the hotel maintains a high standard of cleanliness and modern decor.
The hotel's staff receive widespread acclaim for their friendliness, helpfulness and professionalism. From the front desk to housekeeping, staff members are efficient, polite and attentive, enhancing the overall guest experience. Their proactive approach and willingness to go above and beyond create a welcoming atmosphere that significantly contributes to the hotel's positive reputation.
WiFi service at the hotel is generally reliable, fast and complimentary, although some guests have encountered initial connectivity issues. Most find the service satisfactory for their needs with occasional minor bugs quickly resolved by the attentive staff.
The gym facilities at Crowne Plaza Changi Airport are well-received, providing a well-equipped and accessible space for fitness routines. The pool area garners significant praise for its luxurious and serene environment, described as a tropical oasis with a beautiful design, clean surroundings and a relaxing atmosphere. Despite minor observations about the pool deck requiring attention, the pool remains a standout feature of the hotel.
Families find the hotel particularly accommodating with spacious rooms, attentive staff and child-friendly amenities making it a great choice for travelers with children. Children enjoy the swimming pool and the excitement of watching planes, while families appreciate the thoughtful touches and convenience offered by the hotel's location and services.
In summary, Crowne Plaza Changi Airport is highly recommended for its strategic location, comfortable accommodations, comprehensive amenities and exceptional service, making it a top choice for a comfortable and convenient stay in Singapore.
Business Hotel
This hotel provides excellent facilities and services for business travelers, especially those needing airport proximity. It offers helpful and friendly staff.
Accessible Hotel
This hotel provides wheelchair accessible rooms that are ADA compliant, featuring accessible door locks, grab bars, tall toilets, and adequate clear turning space in bathrooms. Showers include handheld shower hoses and built-in transfer shower seats, with handrails in the bathroom. The property offers accessible parking, wheelchair availability on site, and ramp access to the property and hotel bar lounge.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Located directly within Singapore’s Changi Airport, the Crowne Plaza Changi Airport is an excellent choice for travelers seeking convenience and ease of access. Guests repeatedly highlight its prime location in Terminal 3, offering direct connectivity to other terminals via skytrain and easy walking access to the Jewel shopping mall. This proximity means there’s no need for taxis or shuttles, making it a perfect stopover for those with overnight connections or layovers. The hotel is exceptionally convenient for early morning departures and late-night arrivals, allowing guests to quickly reach their rooms after long flights. Its integration with the airport facilities also means food and shopping options are just steps away, adding to the overall appeal for transit travelers. Additionally, the hotel's location allows an easy transition to the city via the MRT. All these aspects make Crowne Plaza Changi Airport a top pick for anyone needing a comfortable and strategically located refuge during their travels through Singapore.
At Crowne Plaza Changi Airport, breakfast at this IHG hotel earns high praise from guests for its variety and quality. Patrons rave about the buffet, highlighting the extensive selection of both local and international dishes. The breakfast spread accommodates a range of dietary preferences, including gluten-free options, making it a favorite among travelers.
Guests consistently describe the breakfast as excellent, amazing and delicious. The buffet offers something for everyone with a large selection of savory and sweet items and dishes are noted for their freshness. Notably, there are abundant options for both Eastern and Western palates and specifics like made-to-order eggs, including Eggs Benedict, add a personal touch.
Despite the overwhelmingly positive feedback, there are mentions of areas needing improvement. Some guests found breakfast a bit pricey and were disappointed by the lack of certain authentic Singaporean dishes. The breakfast area, described by some as cramped and unwelcoming, was also a point of contention especially during ongoing renovations.
Service generally receives commendations, aligning with the positive dining experience, although logistical hiccups like the breakfast starting time of 6:30 am drew some criticism.
Overall, the breakfast at Crowne Plaza Changi Airport is celebrated for its extensive variety and quality, making it a memorable part of the stay for most guests, despite some minor drawbacks regarding cost and space.
Dinner experiences at Crowne Plaza Changi Airport encompass a mix of impressions, leaning towards the favorable, particularly highlighting the hotel's standout Italian restaurant, Allora. Guests frequently praise its superb offerings, describing the meals as exceptionally good and perfect for feeding hungry travelers. The alternative options within the airport's Jewel complex are also well-commended for their variety and convenience.
However, the dining scene isn't without its hitches. Room service receives mixed reviews—tasty food often hampered by slow delivery times. The main restaurant, Azur, garners approval for its Chinese food served during the evenings, yet commonly encounters criticism for its pricing and service speed. General feedback on restaurant food points to a trend of overpricing and subpar quality, occasionally further marred by early closures leaving late arrivals without on-site dining options. Despite isolated positive remarks about the value and quality of certain dishes, the overall sentiment suggests a need for improvement in both food standards and service consistency.
The Jewel's proximity offers a diverse array of dining choices, serving as a reliable backup when hotel options fall short. This external variety compensates for the narrow selection and fluctuating performance of the hotel's own dining facilities. Notably, some guests also appreciate the extended bar hours paired with decent evening food offerings.
Amid ongoing renovations, guests express a desire for better temporary dining arrangements. Still, for those willing to explore beyond the hotel's immediate offerings, the surrounding area's plentiful culinary options provide a fitting solution to meet diverse preferences.
Located at Changi Airport, the Crowne Plaza boasts an array of spacious and comfortable rooms, making it an ideal stopover for travelers. The rooms are consistently described as clean, modern and well-appointed with guests frequently praising the comfort of the beds and the large, well-maintained bathrooms. Many have noted the peaceful and quiet atmosphere, perfect for a good night's sleep despite the proximity to the airport. The rooms often provide stunning views, either of the pool or the runway without the accompanying airplane noise.
Families appreciate the spaciousness and the enjoyment their kids get from the bathtubs, while business travelers find the sizeable desks and quiet environments conducive to work. Several guests mention how well-equipped the rooms are, containing everything needed for a comfortable stay, including soundproofed spaces and modern decor.
Despite a few mentions of rooms feeling a bit dated or musty, the majority of reviews highlight a high standard of cleanliness and comfort. Guests also note that room service is efficient and upgrades to larger suites are occasionally available, adding an extra layer of luxury.
Overall, the combination of spacious, quiet and well-equipped rooms makes Crowne Plaza Changi Airport a highly recommended choice for both short and extended stays.
At the Crowne Plaza Changi Airport by IHG, guests frequently commend the exceptional comfort of the beds. Descriptions such as super comfortable, very comfortable and best bed are common across reviews. The beds are often highlighted for their size and quality with mentions of king-size and queen-size options providing ample space for a restful night. Bedding, including pillows and linens, is consistently praised for being soft, fluffy and inviting, contributing to a good night's sleep. While most reviews emphasize the superior comfort, a few mention firm or flat pillows and one-off instances of less satisfactory bedding. Overall, the consistent emphasis on the cozy and high-quality bedding underscores its significance in providing a restful stay at this renowned hotel.
Crowne Plaza Changi Airport by IHG, consistently impresses with its outstanding cleanliness and well-maintained facilities. Guests frequently highlight the hotel's pristine ambiance and immaculate rooms, emphasizing the comfortable and hygienic environment. The housekeeping service is often praised for maintaining very clean and well-organized rooms with many travelers noting the modern and stylish decor.
The hotel corridors, while noted to be dimly lit by some, do not detract from the overall cleanliness of the space. Guests repeatedly commend the clean and spacious rooms, clean and comfortable beds and clean, fresh linens. Even the bathrooms are highlighted for their size and cleanliness, although a few reviews mention a need for updates in grout and sealant.
The general ambiance is described as spotless and beautifully decorated, contributing to a comfortable stay. Despite a minor inconvenience with lobby renovations, the hotel maintains a reputation for exceptional cleanliness. The friendly and effective housekeeping staff play a crucial role in this, ensuring rooms remain tidy and inviting throughout each guest's stay.
In summary, the Crowne Plaza Changi Airport stands out for its superb cleanliness, modern amenities and comfortable accommodations, securing positive feedback from those who prioritize hygiene and a pleasant environment during their travels.
The reviews of the Crowne Plaza Changi Airport by IHG, overwhelmingly highlight the exceptional performance of its staff. Guests frequently describe the staff as friendly, helpful and professional, making for a warm and welcoming atmosphere. The front desk and reception teams are noted for their efficiency, politeness and attentiveness, ensuring a smooth check-in and overall stay experience. Housekeeping and room service personnel are praised for their prompt and courteous service, swiftly fulfilling guest requests.
Many guests appreciate the proactive and accommodating attitude of the staff, mentioning specific instances where they went above and beyond to ensure customer satisfaction. Professionalism is a key theme with staff members consistently delivering excellent and reliable service. The hotel's management also receives commendations for handling special requests, such as early check-ins, efficiently and with a courteous demeanor.
Overall, the hotel’s staff plays a crucial role in creating a positive guest experience, characterized by exceptional customer service, meticulous attention to detail and a genuinely friendly approach. Whether assisting with luggage or providing information, the staff is always ready and willing to help, contributing significantly to the hotel's reputation as a convenient and comfortable haven for travelers.
The WiFi experience at Crowne Plaza Changi Airport by IHG, has garnered a range of opinions among guests, mostly highlighting its positive aspects. Many appreciated the good WiFi service, noting that it was fast, strong and reliable with excellent coverage throughout the hotel. Guests mentioned that the WiFi was complimentary and available on unlimited devices, which added to the convenience.
However, some guests did encounter initial issues with connectivity, including inconsistent or unstable signals and reported that the internet was problematic initially but was often fixed after bringing it to the staff’s attention. It was also noted that the WiFi did not perform well in the pool area and that there were occasional bugs with the in-room dining app related to internet connectivity.
Overall, the majority of guests were satisfied with the WiFi service, describing it as good, reliable and sufficient for their needs, contributing positively to their stay.
The gym at Crowne Plaza Changi Airport by IHG, receives predominantly positive feedback from guests. It is noted for being super accessible and well-equipped, which contributes significantly to guests' fitness routines during their stay. Many guests found the gym impressive and better than expected, while others describe it as great or fantastic. The gym features excellent facilities and provides good workout options, amplifying the overall guest experience. However, there were occasional mentions of the gym being closed or under renovation during certain periods with some guests commenting on the absence of a sauna or steam room. Nonetheless, the gym, alongside the hotel's swimming pool and close proximity to Terminal 3, is highlighted as a key part of the hotel's appeal.
The guests of Crowne Plaza Changi Airport by IHG, consistently praise the hotel's luxurious and serene pool facilities. Among the highlights are the large, clean and beautifully designed pools surrounded by lush gardens and palm trees, creating a tropical oasis atmosphere. The pool area is described as inviting, well-maintained and relaxing, offering a great view of the airport and a delightful escape between flights. Many guests appreciate the unique and original setup of the pool, although some find it tricky to supervise children due to varying depth levels and plant arrangements. The pool is noted for its excellent size and pleasant temperature, making it ideal for a refreshing swim or a leisurely dip. Enhancing the experience further is the commendable poolside service and thoughtful amenities that add to the overall comfort and enjoyment. The deck around the pool, however, has been pointed out as looking a bit tired and in need of some attention. Despite this minor observation, the pool remains a significant highlight of the hotel, consistently described as beautiful, amazing and superb by those who have stayed there.
Crowne Plaza Changi Airport by IHG, provides an engaging and comfortable environment for families, making it an excellent choice for those traveling with children. The hotel's location is not only convenient for overnight stopovers but also ideal for family trips, especially for multigenerational travelers. Families have praised the spacious and clean rooms, which easily accommodate a family of four, although booking two separate rooms can be costly for larger groups.
Children particularly enjoy watching the planes take off and land and the swimming pool is a hit, often prompting the hotel to offer a late check-out to allow for extra pool time. The hotel staff are noted for their friendliness and attentiveness, going the extra mile to make the stay comfortable by organizing small gifts for the children, providing cots and even arranging milk for toddlers.
Families find the hotel very accessible, even with lots of luggage and young children in tow. Room service and the breakfast buffet have received compliments, making meal times easy and enjoyable. The hotel's child-friendly atmosphere is highlighted by thoughtful touches such as returning a child's lost soft toy and providing a complimentary roll-away bed for older kids.
While some families mentioned a lack of activities specifically geared towards children, the overall experience remains positive due to the hotel's convenient location, comfortable accommodations and attentive staff. Crowne Plaza Changi Airport stands out as a family-friendly destination, especially suited for quick layovers and short stays, ensuring a pleasant and enjoyable experience for travelers of all ages.
Crowne Plaza Changi Airport by IHG, is a prime choice for travelers seeking convenient access to nightlife and entertainment. Its strategic location makes it an excellent option for those on overnight stops during long-haul flights with easy access to the airport and the vibrant Jewel complex. Guests appreciate the proximity to nightlife attractions, including nearby restaurants, night clubs, pubs and shopping. Although the hotel itself does not offer dedicated nightlife facilities, the Jewel light show is particularly praised as a spectacular highlight. The hotel boasts a nicely appointed lobby, luxury ambiance and friendly staff, further enhancing the overall guest experience.
Crowne Plaza Changi Airport by IHG, consistently offers a remarkable five-star experience that goes beyond expectations. The hotel boasts a stellar reputation for its comfort, cleanliness and luxurious ambiance, making it a top choice for travelers seeking high-end accommodations. Guests frequently highlight the hotel's stunning facilities and exceptional service quality, noting that the rooms are not only spacious, but also meticulously clean and beautifully decorated.
Its unbeatable location adds significant value, being situated close to the airport and key transport links, as well as the Jewel Changi Airport. The hotel’s exceptional amenities and fine room services contribute to a relaxing and enjoyable stay. Many guests praise the luxurious bedding and high-quality toiletries, which align with the hotel’s overall high standards.
On the whole, the Crowne Plaza Changi Airport is recognized for its five-star service and amenities. Whether it's the superb breakfast, helpful staff or the luxurious resort-like feel, everything about the stay is deemed excellent. The hotel is described as worth every penny for those seeking a perfect luxury experience, meeting the standards expected from a five-star establishment.
Crowne Plaza Changi Airport by IHG, emerges as an ideal choice for business travelers. The reviews highlight its superior business accommodations, emphasizing well-equipped business amenities such as a business center, conference facilities and meeting rooms. Convenience is a recurring theme with its proximity to Changi Airport and Changi Business Park making it exceptionally suitable for short stays, quick transits or brief stopovers.
The hotel's quiet environment is conducive to working with good workspace in rooms, including a nice work desk, ensuring that online meetings and other business tasks can be conducted smoothly. Guests appreciate the prompt room service and efficient, businesslike staff who are described as helpful, polite and friendly, catering well to business needs.
Additional conveniences include the hotel's good business facilities and executive amenities, which are rated as favorable for short business trips. The presence of the MRT nearby adds to its appeal, facilitating commutes for business purposes. While it may exceed the budget for some, guests deem it to provide better value for money than other transit hotels in the area. Moreover, the varied food options available on the top floor of Jewel Changi provide an added benefit for those looking to balance work and leisure.
All in all, Crowne Plaza Changi Airport is highly recommended for business use, praised for its excellent location, superior business facilities and business-friendly services, making it a preferred hub for the discerning business traveler.
Crowne Plaza Changi Airport, an IHG Hotel, is praised for its exceptional accessibility catering to guests with disabilities. The hotel offers easy access directly from Terminal 3, making it seamlessly reachable without the need for extra transportation. Proximity to the skytrain and other public transportation options ensures that Terminals 2 and 3 are within convenient reach.
Guests highlight the hotel's facilities as being impressively accessible with dedicated handicap accessible rooms and bathrooms, ensuring a comfortable stay for those with mobility challenges. The hotel's integration with the Jewel mall and other amenities further enhances the convenience for guests.
The staff is noted for being helpful, contributing to an overall friendly atmosphere and ensuring that the hotel can accommodate various needs, including those of physically disabled guests. Navigational aids and well-signed directions support easy navigation throughout the property, adding to the hotel's accessibility appeal.
Overall, Crowne Plaza Changi Airport stands out for its high accessibility, easily connecting travelers to airport terminals and various facilities, ensuring a smooth and comfortable experience for everyone.
The Crowne Plaza Changi Airport by IHG, offers an exceptional outdoor pool experience praised by guests for its outstanding quality. The pool is described as spacious, clean and beautifully maintained, providing a high-end experience for swimmers. The outdoor area is particularly lovely, making it an attractive spot to relax and unwind. The pool's large size allows for decent lap swimming, which adds to its appeal for fitness enthusiasts. Guests frequently highlight the superb and fantastic views around the pool, adding to the serene ambiance. Overall, the pool facilities at the Crowne Plaza Changi Airport are top-notch, contributing to a pleasant and memorable stay for visitors.
Crowne Plaza Changi Airport stands out as a perfect honeymoon destination, offering a romantic and memorable experience for newlyweds. The hotel thoughtfully includes honeymoon special decorations and even a special cake to make the celebration more delightful. Guests have highlighted their pleasant stays and noted how the hotel contributes to a well-celebrated and unforgettable last night of their honeymoon. In essence, the Crowne Plaza Changi Airport provides a nicely curated experience for honeymooners, ensuring their visit is both romantic and special.
Crowne Plaza Changi Airport by IHG, offers an exceptionally luxurious experience with its high-end ambiance and sophisticated design. Guests praised the hotel's modern luxury and upscale amenities, which contribute to its five-star experience. The facilities are not only elegant but also well-maintained, ensuring a luxurious and resort-like atmosphere.
The rooms are particularly highlighted for their luxurious features, making it a shame for some that their stay wasn't longer. The hotel manages to combine luxury, location and ambiance perfectly, providing a top-notch feel throughout. Additionally, the well-furnished accommodations and gorgeous pool enhance the overall luxurious experience, making it a great choice for those seeking a very high-end stay. Despite a few mentions of falling short of a true luxury brand, the overall impression remains that of a sophisticated and exceptionally luxurious hotel.
The Crowne Plaza Changi Airport by IHG, stands out as a highly romantic destination for couples seeking a memorable getaway. Guests frequently describe feeling like royalty, experiencing a private dining experience that enhances the romantic atmosphere. The hotel is praised for its romantic ambiance, particularly in the evening, making it ideal for couples. The quiet, clean environment, beautiful pool and well-appointed bathrooms with baths contribute to the overall lovely atmosphere. In addition to these features, the spacious rooms and great facilities further enhance the appeal, culminating in what many describe as simply romantic evenings.
Location Show Map
Location
Breakfast
Guests consistently describe the breakfast as excellent, amazing and delicious. The buffet offers something for everyone with a large selection of savory and sweet items and dishes are noted for their freshness. Notably, there are abundant options for both Eastern and Western palates and specifics like made-to-order eggs, including Eggs Benedict, add a personal touch.
Despite the overwhelmingly positive feedback, there are mentions of areas needing improvement. Some guests found breakfast a bit pricey and were disappointed by the lack of certain authentic Singaporean dishes. The breakfast area, described by some as cramped and unwelcoming, was also a point of contention especially during ongoing renovations.
Service generally receives commendations, aligning with the positive dining experience, although logistical hiccups like the breakfast starting time of 6:30 am drew some criticism.
Overall, the breakfast at Crowne Plaza Changi Airport is celebrated for its extensive variety and quality, making it a memorable part of the stay for most guests, despite some minor drawbacks regarding cost and space.
Dinner
However, the dining scene isn't without its hitches. Room service receives mixed reviews—tasty food often hampered by slow delivery times. The main restaurant, Azur, garners approval for its Chinese food served during the evenings, yet commonly encounters criticism for its pricing and service speed. General feedback on restaurant food points to a trend of overpricing and subpar quality, occasionally further marred by early closures leaving late arrivals without on-site dining options. Despite isolated positive remarks about the value and quality of certain dishes, the overall sentiment suggests a need for improvement in both food standards and service consistency.
The Jewel's proximity offers a diverse array of dining choices, serving as a reliable backup when hotel options fall short. This external variety compensates for the narrow selection and fluctuating performance of the hotel's own dining facilities. Notably, some guests also appreciate the extended bar hours paired with decent evening food offerings.
Amid ongoing renovations, guests express a desire for better temporary dining arrangements. Still, for those willing to explore beyond the hotel's immediate offerings, the surrounding area's plentiful culinary options provide a fitting solution to meet diverse preferences.
Rooms
Families appreciate the spaciousness and the enjoyment their kids get from the bathtubs, while business travelers find the sizeable desks and quiet environments conducive to work. Several guests mention how well-equipped the rooms are, containing everything needed for a comfortable stay, including soundproofed spaces and modern decor.
Despite a few mentions of rooms feeling a bit dated or musty, the majority of reviews highlight a high standard of cleanliness and comfort. Guests also note that room service is efficient and upgrades to larger suites are occasionally available, adding an extra layer of luxury.
Overall, the combination of spacious, quiet and well-equipped rooms makes Crowne Plaza Changi Airport a highly recommended choice for both short and extended stays.
Beds
Cleanliness
The hotel corridors, while noted to be dimly lit by some, do not detract from the overall cleanliness of the space. Guests repeatedly commend the clean and spacious rooms, clean and comfortable beds and clean, fresh linens. Even the bathrooms are highlighted for their size and cleanliness, although a few reviews mention a need for updates in grout and sealant.
The general ambiance is described as spotless and beautifully decorated, contributing to a comfortable stay. Despite a minor inconvenience with lobby renovations, the hotel maintains a reputation for exceptional cleanliness. The friendly and effective housekeeping staff play a crucial role in this, ensuring rooms remain tidy and inviting throughout each guest's stay.
In summary, the Crowne Plaza Changi Airport stands out for its superb cleanliness, modern amenities and comfortable accommodations, securing positive feedback from those who prioritize hygiene and a pleasant environment during their travels.
Staff
Many guests appreciate the proactive and accommodating attitude of the staff, mentioning specific instances where they went above and beyond to ensure customer satisfaction. Professionalism is a key theme with staff members consistently delivering excellent and reliable service. The hotel's management also receives commendations for handling special requests, such as early check-ins, efficiently and with a courteous demeanor.
Overall, the hotel’s staff plays a crucial role in creating a positive guest experience, characterized by exceptional customer service, meticulous attention to detail and a genuinely friendly approach. Whether assisting with luggage or providing information, the staff is always ready and willing to help, contributing significantly to the hotel's reputation as a convenient and comfortable haven for travelers.
Wi-Fi
However, some guests did encounter initial issues with connectivity, including inconsistent or unstable signals and reported that the internet was problematic initially but was often fixed after bringing it to the staff’s attention. It was also noted that the WiFi did not perform well in the pool area and that there were occasional bugs with the in-room dining app related to internet connectivity.
Overall, the majority of guests were satisfied with the WiFi service, describing it as good, reliable and sufficient for their needs, contributing positively to their stay.
Gym
Pool
Family
Children particularly enjoy watching the planes take off and land and the swimming pool is a hit, often prompting the hotel to offer a late check-out to allow for extra pool time. The hotel staff are noted for their friendliness and attentiveness, going the extra mile to make the stay comfortable by organizing small gifts for the children, providing cots and even arranging milk for toddlers.
Families find the hotel very accessible, even with lots of luggage and young children in tow. Room service and the breakfast buffet have received compliments, making meal times easy and enjoyable. The hotel's child-friendly atmosphere is highlighted by thoughtful touches such as returning a child's lost soft toy and providing a complimentary roll-away bed for older kids.
While some families mentioned a lack of activities specifically geared towards children, the overall experience remains positive due to the hotel's convenient location, comfortable accommodations and attentive staff. Crowne Plaza Changi Airport stands out as a family-friendly destination, especially suited for quick layovers and short stays, ensuring a pleasant and enjoyable experience for travelers of all ages.
Nightlife
5 Star
Its unbeatable location adds significant value, being situated close to the airport and key transport links, as well as the Jewel Changi Airport. The hotel’s exceptional amenities and fine room services contribute to a relaxing and enjoyable stay. Many guests praise the luxurious bedding and high-quality toiletries, which align with the hotel’s overall high standards.
On the whole, the Crowne Plaza Changi Airport is recognized for its five-star service and amenities. Whether it's the superb breakfast, helpful staff or the luxurious resort-like feel, everything about the stay is deemed excellent. The hotel is described as worth every penny for those seeking a perfect luxury experience, meeting the standards expected from a five-star establishment.
Business
The hotel's quiet environment is conducive to working with good workspace in rooms, including a nice work desk, ensuring that online meetings and other business tasks can be conducted smoothly. Guests appreciate the prompt room service and efficient, businesslike staff who are described as helpful, polite and friendly, catering well to business needs.
Additional conveniences include the hotel's good business facilities and executive amenities, which are rated as favorable for short business trips. The presence of the MRT nearby adds to its appeal, facilitating commutes for business purposes. While it may exceed the budget for some, guests deem it to provide better value for money than other transit hotels in the area. Moreover, the varied food options available on the top floor of Jewel Changi provide an added benefit for those looking to balance work and leisure.
All in all, Crowne Plaza Changi Airport is highly recommended for business use, praised for its excellent location, superior business facilities and business-friendly services, making it a preferred hub for the discerning business traveler.
Accessible
Guests highlight the hotel's facilities as being impressively accessible with dedicated handicap accessible rooms and bathrooms, ensuring a comfortable stay for those with mobility challenges. The hotel's integration with the Jewel mall and other amenities further enhances the convenience for guests.
The staff is noted for being helpful, contributing to an overall friendly atmosphere and ensuring that the hotel can accommodate various needs, including those of physically disabled guests. Navigational aids and well-signed directions support easy navigation throughout the property, adding to the hotel's accessibility appeal.
Overall, Crowne Plaza Changi Airport stands out for its high accessibility, easily connecting travelers to airport terminals and various facilities, ensuring a smooth and comfortable experience for everyone.
Outdoor Pool
Honeymoon
Luxury
The rooms are particularly highlighted for their luxurious features, making it a shame for some that their stay wasn't longer. The hotel manages to combine luxury, location and ambiance perfectly, providing a top-notch feel throughout. Additionally, the well-furnished accommodations and gorgeous pool enhance the overall luxurious experience, making it a great choice for those seeking a very high-end stay. Despite a few mentions of falling short of a true luxury brand, the overall impression remains that of a sophisticated and exceptionally luxurious hotel.
Romantic
Yes, Crowne Plaza Changi Airport by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crowne Plaza Changi Airport by IHG.
No, Crowne Plaza Changi Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Changi Airport by IHG.
Yes, Crowne Plaza Changi Airport by IHG has a gym.
Location Show Map
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