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Summary of reviewsFour Points by Sheraton Singapore, Riverview is highly praised for its exceptional location along the scenic Singapore River. The proximity to Robertson Quay and key areas like Clarke Quay, Tiong Bahru and Chinatown, along with convenient access to public transport, makes it an ideal base for exploring the city. The picturesque and tranquil surroundings offer a serene escape from the bustling city, providing beautiful river views and peaceful promenades.
The breakfast experience receives strong acclaim for its extensive variety, encompassing Malay, Indian, Chinese and Western cuisines. Guests highlight the sumptuous and delicious offerings with the buffet providing a vast selection that caters well to diverse preferences. Despite occasional crowding at the venue, the large restaurant space typically accommodates diners efficiently, contributing to an enjoyable start to the day.
The rooms at the hotel are notably spacious and comfortable with many guests appreciating the cleanliness and modernity. Beds are frequently cited for their comfort and the rooms’ serene environment, particularly those with river views, adds to the restful experience. Though a few reviews mention dated room designs and minor air conditioning issues, the overall consensus is positive.
High standards of cleanliness are a consistent theme in guest reviews with the housekeeping team ensuring rooms and common areas are kept in excellent condition. Some isolated reports of minor issues don't significantly detract from the overall positive experiences.
The staff's exceptional service is a significant highlight with many guests noting their friendliness, efficiency and professionalism. The reception staff, in particular, are commended for their quick response times and attentive service, further enhancing the guest experience.
The gym, while described as small, is well-equipped and maintained, providing a comfortable workout environment. Guests appreciate convenient touches like the provision of bottled water and free bananas. Similarly, the pool area receives positive remarks for its cleanliness and peaceful ambiance. Located by the river, it offers lovely city views and features like the accessible handrail add to its appeal.
Comfortable beds contribute significantly to a restful stay with many guests finding the mattresses to their liking. A few mixed opinions on pillow comfort are noted as personal preferences rather than consistent issues.
Four Points by Sheraton Singapore, Riverview manages to deliver a commendable hotel experience overall with its strategic location, excellent service and well-maintained facilities making it a preferred choice for many travelers. The combination of the hotel's modern ambiance and thoughtful amenities ensures guests have a pleasant and memorable stay. Show more
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Categories
Hotel for Honeymoon
With stunning panoramic river views, central location and a plethora of amenities, your honeymoon at this hotel will be one of a kind.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe Room, 2 Twin, City ViewThe air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Deluxe Room, 1 King, City ViewThe air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Premium Room, 2 Twin, River ViewThe air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as river views. The unit offers 2 beds.
Premium Room, 1 King, River ViewThe air-conditioned double room features a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as river views. The unit has 1 bed.
1 Bedroom Executive Suite, 1 King, River ViewThe air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as river views.
1 Bedroom Suite, 1 King, City viewThe air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views.
Family Room, 1 Double & 2 Twin, City ViewThe spacious air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.
Guest Reviews
8.3
Very Good
Location
Four Points by Sheraton Singapore, Riverview boasts an exceptional location along the scenic Singapore River, providing guests with easy access to numerous dining options and the vibrant Robertson Quay area. The hotel's proximity to public transport, including various MRT stations, ensures convenient travel throughout the city. Many reviewers highlight the short walking distance to key areas such as Clarke Quay, Tiong Bahru and Chinatown.
The location is described as picturesque and peaceful with beautiful river views and nearby promenades ideal for leisurely strolls. Guests appreciate the accessibility to bus stops and the hop-on/hop-off bus service, making city exploration straightforward. The hotel's central yet tranquil setting offers a retreat from the bustling city, all while keeping major attractions within reach.
In addition to its strategic positioning, the hotel features comfortable amenities like supportive beds and a diverse breakfast buffet, contributing to a pleasant stay. The surrounding areas are green and serene, providing a restful oasis in the heart of Singapore. Overall, the location is consistently praised for its convenience, beauty and accessibility, making it highly suitable for both short and long stays in the city.
Breakfast
The breakfast experience at Four Points by Sheraton Singapore, Riverview generally receives high praise from guests with many highlighting the extensive variety of food options available. The buffet is described as amazing, fantastic and exceptional with choices spanning from Malay and Indian to Chinese and Western cuisines. Guests appreciated the sumptuous and delicious offerings, noting that the breakfast was a vast array of choices and that the selection was unbelievably large.
Many guests also commented on the breakfast venue being busy, but fortunately, the large restaurant space could accommodate the number of diners efficiently. The quality, diversity and freshness of the breakfast foods were frequently mentioned as major positives, contributing to an overall satisfying dining experience.
However, there are a few critiques present. Some guests mentioned that the breakfast could become crowded, making it challenging to find seating. There were also a few remarks on the lack of variety day-to-day and the absence of explicitly labeled vegan and vegetarian options.
Despite these minor drawbacks, the breakfast at Four Points by Sheraton Singapore, Riverview is overwhelmingly described as a highlight, providing guests with an extensive and delicious start to their day.
Rooms
Four Points by Sheraton Singapore, Riverview receives commendations for its rooms, which guests find notably spacious and comfortable. Many reviewers appreciate the cleanliness, modernity and good upkeep of the rooms. The large rooms exceed expectations, particularly in size — a pleasant surprise by Singaporean standards. The beds are frequently mentioned for their comfort.
Rooms come well-equipped with all necessary amenities and the bathrooms are similarly well-appointed with various accessories. Guests enjoy the serene, quiet environment provided by the rooms and those with a river view particularly praise the scenic outlook.
Despite a few mentions of dated room designs and occasional issues with air conditioning, the overall consensus leans heavily positive. The rooms are consistently described as welcoming, clean and comfortable, offering a restful retreat. Practical perks like a complimentary mini bar and thoughtful setups for individual temperature control cater to a range of guest preferences.
The reviews indicate that the combination of spacious, well-maintained rooms and the added touches of comfort make this hotel a reliable choice for travelers seeking a restful stay in Singapore.
Beds
Four Points by Sheraton Singapore, Riverview boasts comfortable beds that have left many guests satisfied. Numerous reviews highlight the beds as being very comfortable, catering to different preferences, including those who favor firmer mattresses. While some guests mentioned the pillows were not to their liking, acknowledging it as a matter of personal preference, the overall consensus shows that the beds contribute significantly to a restful stay. The hotel also earns praise for its size, facilities like the gym and pool and its convenient location near MRT lines.
Cleanliness
Four Points by Sheraton Singapore, Riverview consistently impresses guests with its high cleanliness standards. Many reviewers highlight that the hotel is extremely clean with rooms that are always kept neat, tidy and in excellent condition. Cleanliness and housekeeping services receive frequent praise, making for a comfortable and pleasant stay.
Guests often find the rooms not only clean but also spacious and comfortable. The hotel maintains good hygiene in the toilets and showers, contributing to an overall positive experience. Despite the hotel being busy, it efficiently caters to the number of guests, particularly noted during breakfast times, where there is a wide variety of dishes available.
While the majority of feedback is positive, a few isolated reviews mention minor cleanliness issues. Some guests noticed a slight odor in the bathroom and occasional lapses in thorough housekeeping. However, these seem to be exceptions rather than the rule.
In summary, Four Points by Sheraton Singapore, Riverview offers a clean and comfortable environment, contributing to an enjoyable stay for most guests. Its riverside location and proximity to train services add to its appeal as a convenient and pleasant hotel choice.
Staff
Four Points by Sheraton Singapore, Riverview has garnered much acclaim for its exceptional staff. Guests frequently praised the friendly and helpful nature of the employees, highlighting their efficiency and commitment to superb customer service. The reception staff, in particular, were noted for their professionalism, politeness and quick response times. Many guests found the overall service to be attentive without being overbearing, making their stay even more pleasant.
Despite a few minor hiccups, such as occasionally missed breakfast and some language barriers, the overall sentiment towards the staff remains overwhelmingly positive. The accommodating nature of the team, from the receptionist who managed early check-ins to the incredibly friendly and helpful staff across the hotel, left a lasting impression on guests. The excellent service, coupled with the hotel's prime location, contributes significantly to the hotel's appeal.
Gym
The gym at Four Points by Sheraton Singapore, Riverview, receives a range of positive feedback from guests. It boasts a nice fitness area that is immaculate, clear and cool, providing a comfortable environment for workouts. Guests appreciate the availability of bottled water and free bananas, adding to the convenience. While some mention that the gym is small with limited equipment, others highlight that it is well-equipped with a variety of machines. Overall, the gym is considered good and excellent, making it a solid choice for fitness enthusiasts.
Pool
The Four Points by Sheraton Singapore, Riverview boasts a fantastic pool area that has received numerous positive remarks from guests. Located by the river, the hotel offers a great view of the city from the pool, enhancing the experience. The pool, though small, is beautiful, clean and sufficiently sized for visitors looking to take a dip. The addition of a handrail on the stairs makes it accessible for those with mobility issues.
The pool area is described as lovely and not too crowded, allowing for a peaceful swim. Some mornings, guests used the pool without any hassle, enjoying the serene environment. Additionally, a separate game room on the pool deck adds to the leisure options available at the hotel. The few mentions of the pool being out of use indicate that maintenance can occasionally interrupt its availability, but overall, the pool remains a highlighted feature for many guests.
4 Star
Four Points by Sheraton Singapore, Riverview offers a commendable experience with four on-site restaurants catering to diverse tastes. The staff provides excellent service, ensuring it is attentive without being intrusive. The hotel efficiently manages guest needs, exemplified by a streamlined check-in process and luggage storage services.
Guests express a willingness to return, emphasizing the hotel's modern ambiance and the appeal of its facilities, which often motivate repeat stays. However, a few reviews indicate that the overall experience doesn't fully align with typical four-star expectations, particularly when considering the price point and cleanliness standards. Despite this, the positive aspects of service and facilities remain significant highlights for many visitors.
Yes, Four Points by Sheraton Singapore, Riverview has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Singapore, Riverview.
No, Four Points by Sheraton Singapore, Riverview doesn't allow dogs.
Yes, parking facilities are available at Four Points by Sheraton Singapore, Riverview.
Yes, Four Points by Sheraton Singapore, Riverview has a gym.