Heritage Collection on Clarke Quay - Mobile App Check-In

Singapore 1.28812200, 103.84866900 , 36 South Bridge Road (Show on Map)
8.9
Excellent


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Summary of reviewsThe Heritage Collection on Clarke Quay is highly praised for offering a convenient and practical stay in Singapore's bustling city center. Its location is a key highlight, providing easy access to major attractions like Clarke Quay, Chinatown, and Marina Bay, as well as a rich array of dining and nightlife options. The property is ideally placed for travelers seeking both leisure and business opportunities, with proximity to public transportation facilitating seamless movement around the city.

Guests commend the hotel for its modern and efficient accommodations, characterized by compact yet well-designed rooms that maximize functionality. The rooms, equipped with essential amenities such as kitchenettes and comfortable bedding, are noted for their cleanliness and organization. Additional conveniences include an efficient mobile app check-in process and 24/7 staff support, which enhance the overall guest experience.

The exemplary cleanliness maintained throughout the property, including spotless rooms and common areas, significantly contributes to its appeal. The staff receives widespread recognition for their friendliness and attentiveness, frequently praised for their responsive service, largely facilitated through WhatsApp communication. Notable team members such as Edmar, Kim, and Loc are highlighted for exceeding expectations to ensure guest comfort.

The reliable Wi-Fi service is another noted benefit, supporting the tech-forward environment that facilitates a hassle-free stay. However, some minor issues such as occasional noise, a peculiar room smell, and challenges with the key app are mentioned, although they do not detract significantly from the overall positive feedback.

For travelers interested in Singapore's vibrant nightlife, the hotel offers an excellent base. Guests appreciate the close proximity to restaurants, bars, and scenic spots like Boat Quay. The comfortable beds and immaculate bedding add to the property’s appeal, ensuring a restful night’s sleep after a day of city exploration.

Overall, Heritage Collection on Clarke Quay offers a well-rounded accommodation option that balances comfort, accessibility, and modern amenities, making it an attractive choice for travelers looking to immerse themselves in the dynamic energy of Singapore.
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Hotel near Nightlife Spots
With its location in Clarke Quay, this aparthotel is surrounded by a wide array of nightlife options. Its prime location ensures guests are just steps away from bars, clubs, and restaurants.

Hotel Taking Steps Towards Sustainability

Hotel with Free Wi-Fi

Hotel for Adults Only

Small Hotel

3-Star Hotel

Room Types
Studio This serviced apartment features a microwave, air conditioning and kitchenette. Selected units are located on the 5th floor, and have to be accessed with a flight of stairs.

Studio Single This serviced apartment has a microwave and air conditioning. Kindly note that this studio has widows but they can not be opened.

Studio Premium This serviced apartment has a kitchenette with microwave and refrigerator.

Studio Single (No window) Selected units are located on the ground level and guests may experience some street noise. Light sleepers are advised to reconsider the neighbourhood’s street noise prior to making a reservation.

Studio (No Window) This serviced apartment features a kitchenette, microwave and air conditioning.

Guest Reviews
8.9
Excellent
Location
Heritage Collection on Clarke Quay is a standout choice for travelers seeking a central base in Singapore. The hotel boasts an excellent location that guests repeatedly praise for its accessibility and convenience. Situated in the heart of the city, it offers easy walking access to major attractions, including Clarke Quay, Chinatown, Marina Bay, and Fort Canning. It's particularly well-placed for culinary enthusiasts, with numerous famous hawker centers, restaurants, and bars nearby, providing a rich and diverse dining experience.

The proximity to public transportation, such as MRT stations and bus stops, ensures smooth and straightforward travel across the city, making it an ideal location for both leisure and business travelers. Despite its busy surroundings, guests appreciate that the neighborhood remains quiet enough for a restful night's sleep.

The combination of clean, comfortable accommodations and responsive digital concierge services adds extra value to the stay. Heritage Collection's prime location allows guests to explore the vibrant city center extensively on foot, making it a top choice for anyone looking to immerse themselves in the rich culture and energy of Singapore.

Rooms
Nestled in a prime location near Clarke Quay, Heritage Collection offers a modern and efficient accommodation experience, primarily highlighted by its compact yet exceedingly functional rooms. While some guests noted the limited size of the rooms, they overwhelmingly praised the cleanliness, organization, and thoughtful design that ensures each space is well-utilized. Rooms are equipped with essential amenities such as a kitchenette, TV, fridge, and microwave, catering to a comfortable stay. The modern bathrooms with frosted glass walls add a contemporary touch, ensuring guests have everything they need for a pleasant city break.

Visitors appreciated the quiet and efficient air conditioning, comfortable bedding, and well-thought-out room decor, which provides ample space for luggage and personal belongings despite the room's compact nature. The property's central location allows easy access to key tourist attractions, making it ideal for guests looking to explore the city extensively during the day and return for restful evenings.

Additional conveniences include a seamless mobile app check-in process and friendly 24/7 staff support. Guests can also store their luggage after check-out, adding to the overall hassle-free experience. The occasional comment on noise near the entrance suggests selecting rooms away from high-traffic areas for a quieter stay. Overall, Heritage Collection provides a clean, modern, and practical accommodation solution for both short and extended visits.

Beds
Nestled in the vibrant atmosphere near Clarke Quay, the Heritage Collection stands out for its exceptional bedding arrangements. Guests frequently highlight the perfection of the beds, emphasizing their comfort and coziness. The mattresses and pillows provide a relaxing sleep experience, with many commendations for their comfort and extensive softness. Consistently, reviewers accentuate the beds as very comfortable and generously sized, with some even upgraded to queen sizes. It's noteworthy that the beds and mattresses have been praised for their quality, rivaling even some local five-star hotels in terms of comfort.

Additionally, the bedding is complemented by pleasant linens, enhancing the overall sleep experience. Guests can rest assured knowing that cleanliness is a priority, as reviews mention immaculate bedding and a one-time cleaning service during their stay, including the change of bed sheets. While a minority of guests noted issues such as squeakiness or firmness, these appear to be exceptions rather than the norm. For those seeking a restful night's sleep in a vibrant location, the Heritage Collection on Clarke Quay seems to deliver a satisfying bedding experience.

Cleanliness
Heritage Collection on Clarke Quay stands out for its exceptional cleanliness, as echoed uniformly across guest reviews. Visitors frequently commend the property for maintaining impeccable hygiene standards, with rooms, bathrooms, and common areas described as spotlessly clean and well-organized. Guests appreciate the calm and quiet atmosphere, with rooms consistently perceived as clean, comfortable, and equipped with all necessary amenities. The studio apartments are noted for being both functional and inviting, offering a great blend of modern design and high-quality upkeep.

Moreover, the property's central location complements its pristine condition, providing travelers with convenient access to transport links and main attractions. The staff, including notable mentions of team members such as Loc, Edmar, and Kim among others, receive high praise for their friendliness and commitment to making each stay comfortable, further enhancing the experience with their attentiveness and helpfulness.

The meticulous attention to cleanliness by the housekeeping staff is evident, reinforcing a strong focus on hygiene. This dedication has made the property an ideal base for both short and long stays in Singapore. Heritage Collection on Clarke Quay presents a reliable option for travelers seeking clean, quiet, and well-equipped accommodation in a prime location, with an added benefit of responsive service and good value.

Staff
The Heritage Collection on Clarke Quay stands out for exceptional guest experiences, largely due to its remarkable staff. Many guests have praised the team for their friendliness and attentive service. Staff members like Edmar, Kim, Ryan, Loc, and others are lauded for being responsive and available through WhatsApp to address any concerns or requests promptly. The staff are credited with making stays memorable by being consistently approachable and professional. Despite the digital check-in process, the personnel offer a human touch that enhances the overall experience. Specific staff members such as Edmar, May, Gracie, Jona, and Loc are frequently mentioned for going above and beyond to assist guests, providing seamless service and ensuring a comfortable stay. Their collective efforts contribute to making guests feel cared for and supported, turning Heritage Collection on Clarke Quay into a preferred choice for travelers seeking excellent hospitality.

Wi-Fi
Heritage Collection on Clarke Quay stands out for its reliable Wi-Fi, consistently praised in guest reviews. The facility offers a strong and fast internet connection, which ensures that guests can stay connected throughout their visit. Many appreciated the convenience of mobile check-in, describing it as swift and effective, although occasional issues with the key app were noted. Communication with staff via WhatsApp was highlighted as seamless and informative, with the team, including members Loc, Ryan, and Kim, receiving commendations for their helpfulness. Guests also appreciated the provision of basic necessities, such as towels and shower essentials, contributing to a comfortable stay. Despite minor issues like a peculiar room smell and authentication challenges with the Wi-Fi, the overall feedback emphasizes a positive experience in a tech-forward hotel environment.

Nightlife
Heritage Collection on Clarke Quay is ideally positioned for those eager to explore Singapore's vibrant nightlife. Situated in a lively neighborhood, the area is teeming with a plethora of restaurants and bars, providing guests with an abundance of choices for evening entertainment. The proximity to public transport, such as the MRT, adds to the convenience, making it easy to navigate around the city. The hotel's location is not only close to nightlife hot spots but also within easy walking distance of major attractions, enhancing the overall experience for visitors. Directly across from the hotel, Boat Quay offers stunning night views and diverse dining options, creating an inviting atmosphere for a memorable night out. In addition to its prime location, guests appreciate the well-designed rooms equipped with good amenities, including a compact kitchen. This balance of comfort, accessibility, and vibrant nightlife makes Heritage Collection on Clarke Quay a fitting choice for travelers eager to immerse themselves in the local scene.

3 Star
Nestled in the vibrant Clarke Quay area, Heritage Collection on Clarke Quay offers a unique stay experience with its mobile app check-in feature. Guests have praised the property for providing spacious accommodations, a rarity in space-constrained Singapore. Many found the rooms to be bigger than anticipated, boasting a good value for money. This is especially noteworthy given the usually high accommodation prices in the city.

While some reviews mention minor inconveniences such as the lack of windows and limited room space, these were generally offset by the overall positive experience. The fully contactless check-in process ensures a smooth and convenient arrival, with supporting staff often highlighted for their friendliness and assistance. The studio apartments are described as clean and inviting, offering basic cooking facilities, though guests should be mindful of potential food odors without an extractor fan.

The location is appreciated for its proximity to city attractions, although temporary nearby construction may add some noise. A consideration for longer stays is the limited bathroom linen, requiring guests to wash their towels. Additionally, some guests noted the sizable deposit taken upon check-in and occasional noise from the laundry facilities. Despite minor drawbacks, this property is seen as offering great value and an efficient stay for those looking for a no-fuss city exploration base.


No, Heritage Collection on Clarke Quay - Mobile App Check-In doesn't have any pool.

No, a spa isn't available at Heritage Collection on Clarke Quay - Mobile App Check-In.

No, Heritage Collection on Clarke Quay - Mobile App Check-In doesn't allow dogs.

No, parking facilities aren't available at Heritage Collection on Clarke Quay - Mobile App Check-In.

No, Heritage Collection on Clarke Quay - Mobile App Check-In doesn't have a gym.

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