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Summary of reviewsHeritage Collection on Pagoda - A Digital Hotel is highly acclaimed for its strategic location in the heart of Chinatown, providing unparalleled access to major attractions, bustling streets, vibrant dining spots and the convenience of the Chinatown MRT station just a few meters away. Despite its proximity to the lively neighborhood, the hotel offers a peaceful retreat with clean and modern furnishings, creating an ideal base for exploring both Chinatown and surrounding areas like Marina Bay and downtown.
The accommodations are praised for their modern, exceptionally clean and well-maintained interiors. Although the rooms are compact, they are thoughtfully designed to maximize space efficiency, featuring practical amenities such as a microwave, electric kettle, mini kitchen and efficient storage solutions. Guests frequently highlight the comfort of the beds, the excellent water pressure in the showers and the effective air conditioning. The quietness of the rooms contributes to a restful escape from the city's hustle and bustle.
Visitors consistently commend the hotel's dedication to cleanliness, noting the immaculate condition of the rooms, bathrooms, sheets and towels. This commitment to hygiene standards ensures a comfortable and pleasant stay.
The staff at Heritage Collection on Pagoda receive extensive praise for their friendliness and efficiency. Team members like Nina, Maica, Mary, Alex and Kalvin are often highlighted for their prompt and effective communication via WhatsApp, ensuring smooth and accessible service. Guests appreciate the staff's responsiveness, attentive support and warm hospitality with many noting the seamless check-in and check-out processes.
The hotel's WiFi is frequently mentioned as fast and reliable, capable of supporting multiple devices and contributing to the convenience of their digital services. The strong WiFi connection and efficient digital key system enhance the overall guest experience.
Guests largely commend the beds for their exceptional comfort, ensuring restful and pleasant sleep experiences. Although a few guests note that the beds might be a bit short for taller individuals or not very wide, the general consensus is one of high satisfaction.
Though the fully digital check-in process poses minor challenges for some, the innovative approach is generally well-received. The hotel maintains a high standard of cleanliness, comfort and offers excellent price-to-quality ratio, making it an appealing choice for budget-conscious travelers. Overall, Heritage Collection on Pagoda successfully combines affordability, cleanliness and a comfortable stay, standing out as a commendable choice for visitors to the city. Show more
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Small Aparthotel
Situated in Chinatown, this aparthotel offers a blend of heritage and modern convenience. Its mobile app check-in provides a seamless and intimate experience for tech-savvy travelers.
Aparthotel for Adults Only
Room Types
Studio SingleThe single room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. A kitchenette equipped with a refrigerator, a microwave and an electric kettle is available for cooking and storing food. This single room features a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Studio (No Window)Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, a microwave and an electric kettle. The studio provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
StudioThe studio features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. Guests can make meals in the fully equipped kitchenette that has a refrigerator, a microwave and an electric kettle. This studio features a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Junior StudioThe fully equipped kitchenette features a refrigerator, a microwave and an electric kettle. The studio offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Studio DeluxeThe studio features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. Meals can be prepared in the kitchenette, which features a refrigerator, a microwave and an electric kettle. This studio has a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Junior LoftThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. The apartment's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The apartment provides soundproof walls, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Loft (Skylight)The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. The apartment's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The apartment features soundproof walls, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.
LoftThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. The apartment's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The apartment features soundproof walls, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.
Guest Reviews
Location
Heritage Collection on Pagoda - A Digital Hotel boasts an exceptional location right in the heart of Chinatown. Guests appreciate its proximity to major attractions, bustling streets and vibrant dining spots. Situated just a few meters from the Chinatown MRT station, the convenience of having public transport almost at the doorstep is frequently highlighted. The hotel’s centrality makes it an ideal base for exploring not only Chinatown but also Marina Bay and downtown areas.
Despite being in the midst of a lively neighborhood, the hotel offers a peaceful and quiet retreat with clean and modern furnishings. Located on the famous Pagoda Street, it provides easy access to supermarkets, shops and historic sites. The strategic positioning has been cited as superbly convenient, giving guests the luxury of flexibility with quick commutes around the city.
Overall, staying at this hotel translates to having the city’s rich cultural experiences right at your fingertips, wrapped in a beautifully clean and comfortable environment.
Rooms
Heritage Collection on Pagoda - A Digital Hotel, located centrally in Chinatown, offers modern and exceptionally clean accommodations. The rooms, though small, are extremely well-equipped and designed to optimize every inch of space efficiently. Guests frequently mentioned the comfortable beds and the immaculate state of the rooms. Despite being in a busy location, the rooms are notably quiet, providing a comfortable escape from the city's hustle and bustle.
The compact rooms come with practical amenities including a microwave, electric kettle, mini kitchen and efficient storage solutions. They are described as cozy and functional, making the most out of the limited space. Many guests appreciated the good water pressure in the shower and the excellent air conditioning, contributing to an overall pleasant stay.
Although the rooms are on the smaller side, this is considered typical for Singapore standards and the clever layout ensures that they feel cozy rather than cramped. The modern and stylish design, paired with the very clean and recently renovated interiors, adds to the charm of the Heritage Collection on Pagoda.
Guests highlighted the efficiency and friendliness of the staff, accessible through digital communication, which complements the digital nature of the hotel. The overall sentiment is that while the space is tight, especially for those with large luggage, the strategic use of space and comprehensive amenities provide a comfortable and satisfying experience.
Beds
At Heritage Collection on Pagoda - A Digital Hotel, guests largely commend the exceptional comfort provided by the beds. Reviews frequently highlight the beds as very comfortable and cozy with many appreciating the super comfy mattresses and soft bedding. The consistent praise includes mentions of extremely comfortable beds, ensuring three nights of good sleep and more. However, some guests note that the beds might be a bit short for individuals taller than 1.85 meters and a few commented on the beds not being very wide. Despite these minor issues, the overall feedback signifies that most visitors enjoyed a restful and pleasant sleep experience at the hotel.
Cleanliness
Visitors to Heritage Collection on Pagoda - A Digital Hotel have praised the establishment extensively for its exceptional cleanliness. Guests frequently highlight that the rooms are very clean, tidy and well-maintained with many describing the spaces as immaculate and spotless. The hotel rooms are also noted for being modern and filled with ample amenities, contributing to an extremely comfortable and pleasant stay.
The accommodation is described as clean and quiet, which ensures a secure and restful atmosphere. Bathrooms, sheets and towels are consistently mentioned as clean and in excellent condition, reinforcing the hotel's commitment to impeccable hygiene standards. Additionally, guests appreciate that every aspect of the property is kept in tip-top condition, from the well-furnished rooms to the sanitary facilities.
The hotel's emphasis on maintaining a high level of cleanliness extends to every corner of the property, contributing to its reputation as a clean and cozy spot worth the money. Overall, Heritage Collection on Pagoda stands out for its unwavering dedication to providing a spotless, comfortable and modern environment for its guests.
Staff
The reviews for Heritage Collection on Pagoda - A Digital Hotel highlight the exceptional service provided by the staff, who are consistently praised for their friendly and supportive approach. Notable team members such as Nina, Maica, Mary, Alex and Kalvin receive frequent mentions for their prompt and effective communication, often facilitated through WhatsApp, ensuring a smooth and accessible experience for guests at all times.
Guests appreciated the staff's responsiveness and quick assistance in addressing inquiries and providing support, from handling luggage to offering recommendations. Special recognition goes to individuals like Alex and Mary, who were described as accommodating, attentive and diligent in their duties, embodying a spirit of warm hospitality.
Many visitors reported seamless and pleasant interactions with the front desk and concierge team making the check-in and check-out processes efficient and hassle-free. The hotel's staff were commended for being human and kind, often going the extra mile to make guests feel welcome and well-cared for.
Overall, the staff at Heritage Collection on Pagoda makes a significant positive impact on the guest experience, offering a blend of friendliness, professionalism and personalized support that leaves a lasting impression on visitors.
Wi-Fi
The WiFi at Heritage Collection on Pagoda - A Digital Hotel is frequently praised for being fast and reliable with many guests noting it worked well throughout their stay. Several reviews highlight that the WiFi was capable of supporting multiple devices, making it a practical choice for travelers needing consistent internet access. The WiFi connection is mentioned as particularly strong even near the entrance door and any issues guests faced were promptly addressed. The hotel's digital key system and smooth communication via WhatsApp added to the convenience of their digital services with minimal concerns raised about the digital check-in process. Overall, the WiFi and digital amenities contribute to a positive experience for guests.
3 Star
The Heritage Collection on Pagoda offers a unique digital hotel experience that guests find intriguing, though some encountered minor challenges with the 100% digital check-in process. Despite the absence of a reception desk and reliance on phone-based entry, the innovative approach is generally well-received. Rooms are noted for their cleanliness with guests particularly appreciating the very clean environment and great showers.
The beds receive positive comments for comfort, although some guests mentioned that they are not very wide. While the room sizes are considered small for the price, the accommodation is still regarded as providing great value for money, especially when considering the medium-high prices typically found in Singapore. The hotel is praised for its reasonable pricing and excellent price-to-quality ratio, making it a perfect solution for budget-conscious travelers.
Communication with staff is highlighted as a positive aspect, ensuring guests feel supported despite the hotel's fully digital framework. Overall, the Heritage Collection on Pagoda successfully combines affordability with a clean, comfortable stay, making it a commendable choice for visitors to the city.
No, Heritage Collection on Pagoda - Mobile App Check-In doesn't have any pool.
No, a spa isn't available at Heritage Collection on Pagoda - Mobile App Check-In.
No, Heritage Collection on Pagoda - Mobile App Check-In doesn't allow dogs.
No, parking facilities aren't available at Heritage Collection on Pagoda - Mobile App Check-In.
No, Heritage Collection on Pagoda - Mobile App Check-In doesn't have a gym.