Ibis Singapore Novena
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Summary of reviewsIbis Singapore Novena receives broadly favorable reviews from guests with particular praise for its location. Strategically situated near Novena MRT station, it offers convenient access to public transportation, making it an excellent base for exploring Singapore. Guests appreciate the quiet and clean surroundings, suburban amenities like supermarkets, cafes and the Zhongshan Mall and proximity to the medical district.
The breakfast experience, while mixed, garners positive notes for its variety and quality. Guests commend the buffet for catering to diverse tastes, including specific options for Indian diners and for the friendly and efficient staff. Although some find the variety limited or the dining area crowded, many still appreciate the satisfactory breakfast offerings.
Rooms at the hotel are described as clean and well-maintained with daily towel replacements and impressive views from certain rooms. While cleanliness and staff service receive high praise, room sizes are noted to be small, particularly for those traveling with multiple suitcases or in larger groups. Some guests also remark that the hotel appears somewhat outdated.
Cleanliness is a significant strength of the hotel with many guests highlighting the clean rooms and diligent housekeeping staff. The prompt room cleaning and well-kept amenities contribute to positive experiences. The few isolated issues with bathroom upkeep do not significantly detract from the overall commendation of cleanliness standards.
The friendly and attentive staff at Ibis Singapore Novena greatly enhance the guest experience. Many reviews point out the staff's willingness to assist with various needs, smooth check-in and check-out processes and the efficient handling of guest requests. Individual staff members occasionally receive special mentions for exceptional service.
Wifi connectivity receives mixed reviews with variations in internet speed and stability across different floors. Some guests experienced intermittent and slow connections, while others found the wifi acceptable for their needs.
The hotel offers a family-friendly experience with rooms that cater to small families. The family rooms are noted for being comfortable and well-maintained, although there are mixed feelings about their size. Families appreciate the affordability and adequate resting space despite occasional challenges with room distribution.
Finally, the comfort of the beds is a positive aspect with many guests remarking on their coziness and conducive nature for a good night's sleep. While minor issues like lack of duvets and mattress smells were noted, overall feedback on the beds is positive.
In sum, Ibis Singapore Novena stands out for its convenient location, excellent service, cleanliness and comfortable accommodations, making it a suitable choice for budget-conscious travelers, families and those looking for a well-connected, pleasant stay in Singapore.
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The breakfast experience, while mixed, garners positive notes for its variety and quality. Guests commend the buffet for catering to diverse tastes, including specific options for Indian diners and for the friendly and efficient staff. Although some find the variety limited or the dining area crowded, many still appreciate the satisfactory breakfast offerings.
Rooms at the hotel are described as clean and well-maintained with daily towel replacements and impressive views from certain rooms. While cleanliness and staff service receive high praise, room sizes are noted to be small, particularly for those traveling with multiple suitcases or in larger groups. Some guests also remark that the hotel appears somewhat outdated.
Cleanliness is a significant strength of the hotel with many guests highlighting the clean rooms and diligent housekeeping staff. The prompt room cleaning and well-kept amenities contribute to positive experiences. The few isolated issues with bathroom upkeep do not significantly detract from the overall commendation of cleanliness standards.
The friendly and attentive staff at Ibis Singapore Novena greatly enhance the guest experience. Many reviews point out the staff's willingness to assist with various needs, smooth check-in and check-out processes and the efficient handling of guest requests. Individual staff members occasionally receive special mentions for exceptional service.
Wifi connectivity receives mixed reviews with variations in internet speed and stability across different floors. Some guests experienced intermittent and slow connections, while others found the wifi acceptable for their needs.
The hotel offers a family-friendly experience with rooms that cater to small families. The family rooms are noted for being comfortable and well-maintained, although there are mixed feelings about their size. Families appreciate the affordability and adequate resting space despite occasional challenges with room distribution.
Finally, the comfort of the beds is a positive aspect with many guests remarking on their coziness and conducive nature for a good night's sleep. While minor issues like lack of duvets and mattress smells were noted, overall feedback on the beds is positive.
In sum, Ibis Singapore Novena stands out for its convenient location, excellent service, cleanliness and comfortable accommodations, making it a suitable choice for budget-conscious travelers, families and those looking for a well-connected, pleasant stay in Singapore.
3-Star Hotel
Situated in the Novena area, this hotel offers a comfortable and convenient stay with easy access to medical facilities and shopping centers. It provides essential amenities and efficient service, making it suitable for both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
The location of Ibis Singapore Novena receives positive feedback from guests, highlighting its convenience and accessibility. Positioned near the Novena MRT station, it allows easy access to public transport, making it an excellent starting point for exploring Singapore, especially for first-time visitors. The area surrounding the hotel is quiet and clean, featuring a variety of supermarkets, cafes, restaurants and the Zhongshan Mall, providing ample dining and shopping options just a few minutes' walk away. Additionally, the hotel's proximity to the medical district adds to its appeal for visitors requiring medical services. Overall, the favorable location, combined with clean and comfortable accommodations, friendly staff and a reasonable price, makes it a suitable choice for travelers.
The breakfast experience at Ibis Singapore Novena receives mixed feedback from guests. On the positive side, many reviews highlight the breakfast as good, simple and nice with some describing it as great and excellent. Guests appreciate the varied options that cater to a diverse crowd, including specific choices for Indian diners. The buffet is noted for its excellent preparation, friendly staff and cleanliness. Additionally, guests find the breakfast selection convenient with its proximity to the MRT.
However, not all feedback is glowing. Some guests express disappointment with the limited variety and lack of value for money, especially at the cost of SGD 25 per person. Criticisms also address the small and crowded dining area, repetitive menu items and occasional issues such as the milk running out. Despite these concerns, a significant number of guests find the breakfast satisfactory enough for their stay.
Guests of Ibis Singapore Novena frequently mentioned that the rooms are notably clean and well-maintained with new towels provided daily. The hotel staff is recognized for being friendly and helpful, contributing to a positive overall experience. Some guests appreciated the spaciousness and lighting in certain rooms, as well as the lovely views they offered.
However, many reviews highlighted that the rooms are generally small, making it challenging for guests with multiple suitcases or those staying in triple rooms. For larger groups or families, the room size was often noted as inadequate. Additionally, there were mentions of the hotel appearing somewhat outdated and in need of an upgrade.
Despite the small room sizes, the hotel’s cleanliness and service quality received frequent praise, making it a suitable option for travelers primarily looking for a place to rest and sleep.
The reviews for the beds at Ibis Singapore Novena highlight their comfort with many guests noting that the beds were cozy and conducive to a good night's sleep. Cleanliness and room comfort were also frequently mentioned, enhancing the overall guest experience. However, some reviewers pointed out issues such as the lack of a duvet, a strange smell from the mattress and bed covers that were not wide enough, which affected sleep quality for some. Despite these minor drawbacks, the beds at Ibis Singapore Novena generally received positive feedback for their comfort.
Ibis Singapore Novena has consistently garnered positive feedback regarding its cleanliness, which is frequently highlighted by guests. Many reviews commend the hotel's clean rooms with daily housekeeping ensuring that each room remains in top-notch condition. Guests particularly appreciate the friendly and diligent housekeeping staff who maintain high standards of cleanliness. The practical and convenient location of the hotel further adds to its appeal, making it accessible and close to train stations and malls.
Despite some isolated concerns about the state of the bathrooms and occasional lapses in cleanliness, most guests find the cleanliness to be satisfactory or very good. Other aspects such as clean sheets, well-maintained amenities and prompt room cleaning enhance the overall experience. The attention to cleanliness, combined with helpful and friendly staff, contributes significantly to guest comfort and satisfaction.
The staff at Ibis Singapore Novena receive a multitude of positive feedback from guests, highlighting their friendly and warm demeanor. Many reviewers describe the staff as attentive, accommodating and willing to assist with various needs, from transportation to room service. The reception team, in particular, is noted for making the check-in and check-out process smooth and efficient with individual staff members like Esh receiving special thanks for their exceptional service.
Guests appreciate the professional and responsive nature of the staff, noting their quick and helpful responses even during busy times or late-night hours. The cleaning staff also garner praise for their accommodating and helpful attitude. While there are occasional mentions of less friendly encounters, the overwhelming sentiment is one of satisfaction with the warm and service-minded approach of the hotel staff.
The overall impression is that the team at Ibis Singapore Novena plays a significant role in guest satisfaction, contributing to a pleasant and comfortable stay in a safe and well-served environment.
The wifi situation at Ibis Singapore Novena is varied based on guest reviews. Some guests found the internet speed to be acceptable and the connection strong enough for their needs, while others experienced issues, particularly on higher floors like the 10th. Certain reviews noted that the wifi connection was intermittent and sometimes slow, leading to disruptions and in some instances, requiring guests to use their own data or move to the lobby for better connectivity. While there were a few positive mentions of the wifi being good or okay, the general consensus leans towards the need for improvement in stability and speed.
'Ibis Singapore Novena' appears to offer a family-friendly experience with rooms that cater to families of three. The family rooms are noted to be comfortable and well-serviced daily, making them a suitable option for those traveling with younger children. Many guests found the accommodation adequate and affordable, providing a good resting space for families, though there were mixed reviews about the room sizes. While some found the space sufficient, others felt that the family rooms were too small. Additionally, the hotel's setup can be a bit challenging for families that are split into separate rooms. Overall, it stands as a reasonable choice for family stays, particularly for those seeking budget-friendly lodging.
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Location
Breakfast
However, not all feedback is glowing. Some guests express disappointment with the limited variety and lack of value for money, especially at the cost of SGD 25 per person. Criticisms also address the small and crowded dining area, repetitive menu items and occasional issues such as the milk running out. Despite these concerns, a significant number of guests find the breakfast satisfactory enough for their stay.
Rooms
However, many reviews highlighted that the rooms are generally small, making it challenging for guests with multiple suitcases or those staying in triple rooms. For larger groups or families, the room size was often noted as inadequate. Additionally, there were mentions of the hotel appearing somewhat outdated and in need of an upgrade.
Despite the small room sizes, the hotel’s cleanliness and service quality received frequent praise, making it a suitable option for travelers primarily looking for a place to rest and sleep.
Beds
Cleanliness
Despite some isolated concerns about the state of the bathrooms and occasional lapses in cleanliness, most guests find the cleanliness to be satisfactory or very good. Other aspects such as clean sheets, well-maintained amenities and prompt room cleaning enhance the overall experience. The attention to cleanliness, combined with helpful and friendly staff, contributes significantly to guest comfort and satisfaction.
Staff
Guests appreciate the professional and responsive nature of the staff, noting their quick and helpful responses even during busy times or late-night hours. The cleaning staff also garner praise for their accommodating and helpful attitude. While there are occasional mentions of less friendly encounters, the overwhelming sentiment is one of satisfaction with the warm and service-minded approach of the hotel staff.
The overall impression is that the team at Ibis Singapore Novena plays a significant role in guest satisfaction, contributing to a pleasant and comfortable stay in a safe and well-served environment.
Wi-Fi
Family
No, Ibis Singapore Novena doesn't have any pool.
No, a spa isn't available at Ibis Singapore Novena.
No, Ibis Singapore Novena doesn't allow dogs.
No, parking facilities aren't available at Ibis Singapore Novena.
No, Ibis Singapore Novena doesn't have a gym.
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