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Summary of reviewsThe JW Marriott Hotel Singapore South Beach is a top-notch hotel that receives high praise from guests. The hotel's location is ideal with easy access to famous attractions, shopping, restaurants and cultural sites. The breakfast place is excellent with a fantastic selection of food choices that were sumptuous and delicious, although some guests complained about the high cost and lack of reservation system. The rooms are generally spacious, well-designed and comfortable with modern decor throughout, although some guests found them small or just ok. The hotel is spotless and the cleaning staff is friendly and courteous. The staff provides exceptional service, friendliness, professionalism and helpfulness, creating a warm and friendly atmosphere. The swimming pool is amazing with an awesome view and a unique ambiance. The hotel is a great choice for families with spacious and clean family rooms and bathroom amenities and toiletries specifically for kids. The beds are comfortable with plush pillows and well-fitted sheets. Overall, the JW Marriott Hotel Singapore South Beach is an exceptional five-star hotel with superb facilities and staff, making it one of the best hotels around the world. Show more
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Categories
Luxury Hotel
This hotel blends historical architecture with modern design, offering luxurious rooms and suites. It features a collection of art pieces, a variety of dining venues, and a spa, providing a sophisticated urban retreat.
Hotel with Infinity Pool
Experience absolute opulence and admire the captivating urban scenery at Flow18, the hotel's outdoor infinity pool. Ignite your senses while swimming in this infinite paradise and take in the astonishing view of the vibrant life of Singapore.
Hotel Taking Steps Towards Sustainability
This hotel has achieved accredited certification by GSTC-Accredited Certification Bodies, demonstrating a commitment to sustainability. It has implemented various green practices throughout its operations.
Hotel with Spa
The hotel features Spa by JW, known for its personalized spa experiences and a range of treatments designed to promote relaxation and well-being.
Spa facilities:
Outdoor pool(s)
Private massage and treatment room(s)
Sauna(s)
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Public bath(s)
Private bath(s)
Relaxation Room(s)
Fitness area
Sun loungers
Spa facilities opening hours:10:00 - 20:00
Spa services:
Facial treatments
Body treatments
Signature treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Swedish massage
Signature massage
Body scrub
Body wrap
Aromatherapy
Spa services hours:10:00 - 20:00
Approximate cost of spa services: S$160++
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Answers last updated by JW Marriott Hotel Singapore South Beach
The hotel boasts a spacious family room suitable for a family of four, complete with Family by JW amenities, including activity books, stickers, and crayons. It has two pools and is located near Suntec City and Marina Square.
Romantic Hotel
Features stylish rooms with modern amenities and stunning city views. Its multiple dining options, rooftop pool, and central location make it a vibrant and romantic choice for couples.
Hotel near Nightlife Spots
Located in the South Beach area, known for its trendy bars and nightlife venues. The hotel itself offers stylish bars and lounges for pre- or post-clubbing drinks.
Hotel with Swimming Pool
Offers two outdoor swimming pools and a sky garden. The pools provide a refined luxury experience with elegant dining near the water.
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers reliable internet connectivity, catering to both business and leisure travelers. Its modern design and central location enhance the overall guest experience.
Business Hotel
JW Marriott Hotel Singapore South Beach is well-equipped for business travelers. It offers a range of services and facilities suitable for corporate events and meetings.
Accessible Hotel
Marriott properties often have dedicated accessible rooms and features. This hotel provides accessible rooms with roll-in showers and grab bars, ensuring comfort and safety. Public areas are designed to be accessible, with ramps and elevators for easy navigation.
Hotel with Gym
JW Marriott Hotel Singapore South Beach features a fitness centre with state-of-the-art equipment. Guests can access a variety of machines, free weights, and workout accessories.
5-Star Hotel
Known for its contemporary design and prime location, this hotel offers a luxurious stay with artistic interiors. It provides upscale dining and modern amenities for a sophisticated experience.
Hotel with Outdoor Pool
JW Marriott Hotel Singapore South Beach offers two outdoor pools, including a stunning sky garden pool with city views. The pools provide a luxurious setting for relaxation and swimming.
Hotel with Panoramic View Pool
Offers two rooftop swimming pools, Ebb and Flow, located on the 6th and 18th floors, both providing outstanding city views. The pools offer a luxurious urban oasis in the heart of the city. The hotel's central location provides easy access to the Civic District and Marina Bay.
Hotel with Rooftop Pool
Balancing historic heritage with contemporary flair, JW Marriott Hotel Singapore South Beach welcomes guests to its rooftop pool, an urban oasis exuding luxury at the heart of the city. The pool provides a perfect setting for a soothing swim, cocooned in a space where the water's calm and the city's energetic pulse resonate harmoniously. Adjacent to the pool, a deck equipped with sun loungers invites moments of serene relaxation, allowing guests to bask in the warm Singapore sun. From this vantage point, an exquisite panorama unfolds, offering breathtaking views of Singapore's skyline, making each dip in the pool or moment of sunbathing an indulgent experience framed by a cityscape of rare beauty.
Hotel for Honeymoon
Room Types
Deluxe, Guest Room, 1 KingOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Club Deluxe, Executive Lounge Access, Guest Room, 1 KingOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Premier, Guest Room, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Club Premier, Executive Lounge Access, Guest Room, 1 KingProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Deluxe Suite, Executive Lounge Access, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.
Premier Suite, Executive Lounge Access, 1 KingProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Premier Marina Bay Suite, Executive Lounge Access, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as lake views. The unit has 1 bed.
Premier, Guest Room, 1 King, Marina Bay ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views. The unit offers 1 bed.
Deluxe, Guest Room, 2 TwinOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Premier, Guest Room, 2 TwinOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Family, Guest Room, 1 KingProviding free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
The JW Marriott Hotel Singapore South Beach boasts an ideal location, a sentiment echoed in countless guest reviews. Guests raved about the proximity to famous attractions, as well as the convenience of the MRT station located nearby. The central location provides easy access to shopping, restaurants and cultural sites. The hotel's structure and service were also praised with many guests noting the stunning city views from the swimming pool. Additionally, the hotel is conveniently located above the MRT, making public transportation a breeze. Overall, the hotel's location receives high marks from guests and is a definite plus point for anyone visiting Singapore.
Breakfast
Guests have varied opinions about the breakfast offered at JW Marriott Hotel Singapore South Beach, but many have positive feedback. The breakfast place is excellent with a fantastic selection of food choices that were sumptuous and delicious. The staff was proactive and polite in responding to guest needs. However, some guests complained about the high cost of breakfast and the lack of reservation system leading to long queues and waiting times. Also, the logistics was poorly arranged, leading to a mad rush for guests to choose a 15-minute slot, rushed eating and closing of stalls. Some guests highlighted poor service levels, late breakfast and poor food quality. Despite the mixed reviews, most guests agree that the breakfast provided by the hotel has a good variety of choices and it's a specialty worth trying.
Rooms
The rooms at the JW Marriott Hotel Singapore South Beach have received mixed reviews from guests with some describing them as small or just ok. However, many guests found the rooms to be spacious, well-designed and comfortable with modern decor throughout. The sound-proofing is excellent, allowing for a relaxing and peaceful atmosphere despite the busy location and nearby construction. The beds and pillows are also notably comfortable with good views available from some rooms. Room service food was praised as top-notch, although some guests felt that the presentation and speed of service could have been better. The family rooms are generally big and clean and some guests felt that a sofa would be a good addition. While check-in service was described as slow by some, the rooms themselves were consistently reported as very clean and well-maintained. Overall, the location, decor, rooms and service were all praised by many guests, making the JW Marriott Hotel Singapore South Beach a great choice for a comfortable and enjoyable stay.
Beds
Nestled in the heart of Singapore, JW Marriott Hotel Singapore South Beach boasts an impeccable reputation for their comfortable beds. Guests have shared their delightful experiences about the luxurious bedding, raving about their plush pillows and well-fitted sheets. A few guests mentioned the bed in the master bedroom being a tad soft, but it's a matter of preference. Some highlighted the spaciousness of the room with one guest even referring to it as "large and comfortable." Despite the allergy issue of a few guests, most were pleased with the high standard of cleanliness maintained in the bedding, ensuring a fresh and comfortable night's sleep. One guest even commended the unexpected comfort of the pull-out sofa bed provided. Overall, a stay in the JW Marriott Hotel Singapore South Beach guarantees a restful and rejuvenating experience on their top-quality beds.
Cleanliness
If cleanliness is a top priority for your next hotel stay in Singapore, the JW Marriott Hotel Singapore South Beach has got you covered. This hotel has garnered glowing reviews on the cleanliness of its rooms and facilities with many guests citing the spotless condition of their accommodations. The cleaning staff has been praised for their friendly and courteous service, ensuring that each room is cleaned thoroughly every day. Even better, a number of guests have raved about the excellent breakfast provided, noting that cleanliness comes as standard. Though some guests have noted slight concerns with linens, these are few and far between with the overwhelming majority of guests noting that the hotel is properly maintained and super clean. Check-in is fast and rooms are well-maintained and neat, providing a comfortable and hygienic environment to call your home away from home.
Staff
The staff at JW Marriott Hotel Singapore South Beach receive high praise from guests for their excellent service, friendliness, professionalism and helpfulness. Particularly noteworthy are Hazel in the Club Lounge and Richard in Beach Road Kitchen who are exceptional in their attentiveness to guests. The front desk staff are welcoming and efficient, while the concierge team provides exceptional assistance. Guests appreciate the warm and friendly atmosphere created by the staff, who go out of their way to accommodate, guide and assist. The only negative comment is about one counter staff member who was not professional. From check-in to check-out, guests feel well taken care of by the attentive and polite staff. In summary, the hotel staff provides a top-notch service that enhances guests' experience and makes them want to return.
Pool
If you're looking for a luxurious place to relax and cool down, the JW Marriott Hotel Singapore South Beach has an amazing swimming pool that you definitely shouldn't miss. According to guests' reviews, the pool has an awesome view and creates a unique ambiance that allows you to work on your laptop while family members chill in the water. Although some guests found the water too cold, the pool attendant was attentive and the rooftop pools had great views of the city with a nice bar. The indoor swimming pool, however, had chilly water and restricted timings for swimming that did not suit kids' preferences. Additionally, the Flow18 pool bar was unfortunately closed during some guests' stay. But don't worry, there's lots of parking and a nice gym to exercise in if you need to warm up before diving into the pool. Overall, the pool area is nice and the hotel offers good food options both in and around it. So if you're in the area, go and check out the pool at Level 18, it's a must-see!
Family
The JW Marriott Hotel Singapore South Beach is a great choice for families looking for a convenient location for shopping. Despite some comments about the pool being a bit boring for children, overall, families enjoyed their stay in the spacious and clean family rooms. Additionally, the hotel provides bathroom amenities and toiletries specifically for kids, which was a hit with one guest's daughter. The ambience also allows for parents to work on their laptop while their family members chill poolside. Although there were some issues with not enough cutlery provided for kids and only two people having access to the Executive Lounge, overall, young kids thoroughly enjoyed their stay and didn't want to leave the hotel.
5 Star
The JW Marriott Hotel Singapore South Beach is an exceptional five star hotel with superb facilities and staff. Although some guests noted the lack of a coffee machine in their room, overall the hotel is one of the best they've stayed at around the world. The tea and coffee provided may have been of a poor standard for a five star hotel with only single serve packets of Nescafe, but the exceptional service and overall experience more than made up for it. Despite some small criticisms, guests rated the hotel as exceptional and an extraordinary experience.
Yes, JW Marriott Hotel Singapore South Beach has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at JW Marriott Hotel Singapore South Beach. For more information, read the answers to the Spa questionnaire
No, JW Marriott Hotel Singapore South Beach doesn't allow dogs.
No, parking facilities aren't available at JW Marriott Hotel Singapore South Beach.
Yes, JW Marriott Hotel Singapore South Beach has a gym.