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Pan Pacific Singapore

Singapore , 7 Raffles Boulevard, Marina Square (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPan Pacific Singapore is a luxurious five-star hotel that offers exceptional facilities and services, making it a great choice for tourists visiting Singapore. The hotel's ultra-convenient location is within walking distance of some of Singapore's main attractions and it is well-connected to nearby shopping malls and MRT stations. Guests highly recommend the breakfast at the hotel, describing it as amazing and outstanding. The rooms are beautiful, new and well-equipped with great amenities and spacious bathrooms. While some guests noted that the hotel was undergoing renovations, most found it to be clean and well-maintained. The staff received mixed reviews with some praising their warmth and helpfulness, while others criticized their rudeness. The hotel's pool is loved by many guests, especially children and the hotel is a wonderful choice for families to enjoy a staycation. The beds are comfortable and offer a restful stay. Overall, Pan Pacific Singapore offers a luxurious and brilliant experience that is sure to surpass your expectations.
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Luxury Hotel

Pan Pacific Singapore is located in Marina Bay and offers panoramic views of the city and harbor. It features well-appointed rooms and suites, a variety of dining options, and a swimming pool, providing a comfortable luxury stay.

Hotel Taking Steps Towards Sustainability

As part of Pan Pacific Hotels Group, this hotel has attained GSTC and ISO14001 certifications, demonstrating a commitment to sustainable practices across its operations.

Hotel for Honeymoon

This hotel features luxurious and comfortable rooms and suites, all equipped with the necessary amenities and offering stunning views over the Marina Bay, the city and the South China Sea, creating a cosy and romantic atmosphere that will captivate the hearts of every couple.

Hotel with Spa

The hotel provides spa services focused on relaxation and rejuvenation. It offers a range of treatments in a serene environment.

Family Friendly Hotel

This hotel offers Urban Jungle Experience packages in partnership with Kiztopia, featuring jungle-themed rooms for kids with amenities like an inflatable rocking hippo and a treehouse bunk bed. It also has the Urban Jungle Village, a children's play area with activity zones. The hotel also provides a kids' club.

Romantic Hotel

Features stylish rooms with stunning city views and a wide range of amenities. Its multiple dining options, rooftop pool, and central location make it a vibrant and romantic choice for couples.

Hotel with Swimming Pool

Features an outdoor swimming pool with city views. The hotel's central location and comprehensive amenities enhance the overall stay.

Outdoor Pool

Location of the pool: Outdoor pool

In the pool there is also:

an area designated for children

When is the pool open? All year

Business Hotel

Pan Pacific Singapore is well-regarded for its comprehensive business amenities and excellent service. It features a range of meeting rooms, advanced technology, and personalized support. Its location in Marina Square provides easy access to Singapore's business and commercial districts.

Hotel with Gym

Pan Pacific Singapore includes a fitness centre with modern equipment. The fitness centre offers a range of cardiovascular machines, free weights, and strength training equipment.

Hotel with Tennis Courts

Offers a tennis court, steam room, and a night club. Boasting a location close to Esplanade, the venue includes 790 rooms and a swimming pool.

Hotel near Nightlife Spots

5-Star Hotel

Skyscraper Hotel

Hotel with Outdoor Pool

Room Types

Deluxe Room This newly renovated air-conditioned deluxe room features a 55-inch LCD smart TV, a desk with ergonomic Herman Miller chair, minibar, safe as well as a Nespresso machine. Please note that this room type cannot accommodate extra beds. For breakfast-inclusive rates, room offers breakfast for 2 guests only. Breakfast for extra guests are subject to additional charges. A connecting door will only be opened if all occupants are from the same household. This room type is able to accommodate up to 2 adults and 1 child (up to 12 years old) using existing bedding. An extra bed is not included in the room rate if the third occupant is a child.

Pacific Club Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as sea views.

Deluxe Panoramic Room Featuring panoramic views of the city skyline from floor-to-ceiling windows, this air-conditioned room offers a 40-inch LCD TV, desk with ergonomic Herman Miller chair, Nespresso machine and minibar. The en suite bathroom includes speakers, a rain shower and Kaldewei. Please note that this room type cannot accommodate extra beds. For breakfast-inclusive rates, room offers breakfast for 2 guests only. Breakfast for extra guests are subject to additional charges. This room type is able to accommodate up to 2 adults and 1 child (up to 12 years old) using existing bedding. An extra bed is not included in the room rate if the third occupant is a child.

Premier Suite This air-conditioned suite opens up to views of the city. The separate living area is fitted with a dining table, DVD player, Bose surround sound system and 37-inch flat-screen Internet Protocol TV. The en suite marble bathroom includes a rain shower. The suite is also equipped with an ergonomic Herman Miller desk chair, safe, Nespresso coffee machine and fully-stocked minibar. For breakfast-inclusive rates, room offers breakfast for 2 guests only. Breakfast for extra guests are subject to additional charges. This room type is able to accommodate up to 2 adults and 1 child (up to 12 years old) using existing bedding. An extra bed is not included in the room rate if the third occupant is a child. A pillow menu is available. Guests enjoy access to the Pacific Club Lounge. Club Lounge benefits include: - Champagne Breakfast either at Pacific Club from 7:00 to 10:30 or breakfast at Edge from 6:30 to 10:30 - Afternoon tea from 15:00 to 17:00 - Evening cocktails and canapés from 18:00 to 20:00 - Late check out services until 14:00, subject to availability - Pressing and laundry services for up to 2 items per night per stay (non-accumulative) - Complimentary nonalcoholic beverages from the in-room mini-bar. Guests age 12 years and below are welcomed at the Pacific Club Lounge until 17:30. Please note that a smart-casual dress code applies.

Premier Marina Bay Premier Marina Bay Room comes with a three-feature shower, a generous workspace and a wide range of in-room entertainment options. Offering views of the city skyline from your balcony with floor-to-ceiling windows, the room is a unique expression of style and comfort. Also included is a 55" LCD Smart television with local and cable channels, safe, ironing facilities, Nespresso coffee machine. For breakfast-inclusive rates, room offers breakfast for 2 guests only. Breakfast for extra guests are subject to additional charges. This room type is able to accommodate up to 2 adults and 1 child (up to 12 years old) using existing bedding. An extra bed is not included in the room rate if the third occupant is a child.

Skyline Suite Located on high floors, this larger air-conditioned suite has a separate living room fitted with a 55-inch LCD smart TV and a desk. The en suite bathroom includes shower facilities, a hairdryer and complimentary toiletries. A pillow menu is available. Guests enjoy access to the Pacific Club Lounge. Club Lounge benefits include: - Champagne Breakfast either at Pacific Club from 7:00 to 10:30 or breakfast at Edge from 6:30 to 10:30 - Afternoon tea from 15:00 to 17:00 - Evening cocktails and canapés from 18:00 to 20:00 - Late check out services until 14:00, subject to availability - Pressing and laundry services for up to 2 items per night per stay (non-accumulative) - Complimentary non-alcoholic beverages from the in-room minibar. Guests age 12 years and below are welcomed at the Pacific Club Lounge until 17:30. Please note that a smart-casual dress code applies. Room rate is inclusive of breakfast for 2 guests only, breakfast for extra guests are subject to additional charges. This room type is able to accommodate up to 2 adults and 1 child (up to 12 years old) using existing bedding. An extra bed is not included in the room rate if the third occupant is a child.

Pacific Club Studio Featuring an open studio concept, this large room come with a king-sized bed and complimentary internet, as well as a 40-inch LCD smart TV. Club Lounge benefits include: -Champagne Breakfast either at Pacific Club from 7:00 to 10:30 or breakfast at Edge from 6:30 to 10:30 - Afternoon tea from 15:00 to 17:00 - Evening cocktails and canapés from 18:00 to 20:00 - Late check out services until 14:00, subject to availability - Pressing and laundry services for up to 2 items per night per stay (non-accumulative) - Complimentary non-alcoholic beverages from the in-room minibar Guests above the age of 12 years old are welcomed at the Pacific Club Lounge until 17:30. Please note that a smart-casual dress code applies. This room type is able to accommodate up to 2 adults and 1 child (up to 12 years old) using existing bedding. An extra bed is not included in the room rate if the third occupant is a child.

Connecting Deluxe Panoramic Room Consisting of two interconnecting rooms fitted with floor-to-ceiling windows that open up to views of the city skyline, each air-conditioned room features a 40-inch LCD smart TV, a desk with an ergonomic Herman Miller chair, minibar and a Nespresso machine. The en suite bathroom includes speakers, a rain shower and a Kaldewei. A connecting door will only be opened if all occupants are from the same household. This room cannot accommodate an extra bed. Each room is able to accommodate up to 2 adults and 1 child (up to 12 years old) using existing bedding. An extra bed is not included in the room rate if the third occupant is a child.

Connecting Premier Marina Bay Room This interconnecting room has air conditioning, seating area and bathrobe. Connecting door will only be opened if all occupants are from same household. Each room is able to accommodate up to 2 adults and 1 child (up to 12 years old) using existing bedding. An extra bed is not included in the room rate if the third occupant is a child.

Pacific Club Select Studio Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as sea views. The unit has 1 bed.

Urban Jungle Suite This suite has a bathrobe, tea/coffee maker and executive lounge access. - Complimentary Pacific Club Privileges for 2 adults and 2 children (up to 12 years old) and access to Pacific Club Lounge for all-day refreshments and afternoon tea *Guests age 12 years old and under are welcome at Pacific Club Lounge before 5:30pm* - Complimentary daily breakfast at Edge (Breakfast with Kiztopia Friends only available on Sundays) - Personalised children amenities and Urban Jungle Survival Pack - Exclusive access to the Urban Jungle Cabana by the pool with Kiztopia floats - Complimentary tickets to Kiztopia in Marina Square for 3 hours - Complimentary access to the Urban Jungle Village (children play area)

Executive Marina Bay The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with sea views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews

8.7

Very Good

Location

The Pan Pacific Singapore boasts an ultra-convenient location that makes it a great choice for tourists visiting Singapore. The hotel is just a short taxi ride from Changi airport and within walking distance of some of Singapore’s main attractions like Marina Bay and Merlion. Additionally, it is well-connected to nearby shopping malls and MRT stations, making it a great base for exploration. Guests rave about the fantastic views and the proximity to great restaurants and tourist spots. Families will appreciate its proximity to children's playgrounds. Whether visiting for business or leisure, the location of the Pan Pacific Singapore is sure to meet all of your needs.

Breakfast

Guests staying at the Pan Pacific Singapore highly recommend the breakfast at the hotel with many describing it as amazing and outstanding. The buffet spread at the Edge restaurant is fantastic and the personalized service on level 1 is even better. Champagne is free-flowing and there is a wide variety of food to choose from with many guests impressed by the selection. However, some guests found the breakfast to be just okay or repetitive and others noted that it was expensive. Families with children would appreciate kid-friendly cutlery and some guests found it helpful that staff offered alternative breakfast options due to construction inconvenience. Overall, the breakfast at Pan Pacific Singapore is a great way to start your day.

Rooms

Pan Pacific Singapore offers beautiful, new rooms with great amenities, spacious bathrooms and luxury toiletries. The renovation of the rooms is cool and attracts kids. The rooms are very clean, comfortable and well-equipped, including a handy Nespresso coffee machine. The hotel offers stunning views of the Marina Bay and the city from most rooms, especially from the higher floors. However, some guests reported unpleasant smells in their rooms, construction noise and outdated room furniture. Upgrading to a room with a view and a balcony on a higher floor is highly recommended. The Club rooms are amazing and the Club facilities are excellent. The hotel is undergoing renovation, but the finished rooms are particularly beautiful. Overall, the rooms are good value for money, especially when booked in advance.

Beds

Pan Pacific Singapore offers guests comfortable accommodations with quality beds. Multiple guest reviews praise the exceptional comfort of the beds, describing them as large and good for sleep. However, there were some negative comments about the comfort of the rollaway bed and soft pillows. The hotel's location and room bedding also received positive feedback. Parents can rest easy knowing that even a noisy child won't disturb their comfortable sleep. Overall, Pan Pacific Singapore offers a pleasant and restful stay with their comfortable accommodations.

Cleanliness

Guests of Pan Pacific Singapore generally found the hotel to be clean and well-maintained with daily room cleaning and fresh towels and bedding. However, some guests noted that the hotel was undergoing renovations, which led to unpleasant smells and noise during the day. While most guests had positive experiences with room cleanliness, a few found the rooms to be not very clean with some unpleasant smells and stray hairs in the bathroom. Overall, the hotel was comfortable and enjoyable, though some guests felt that the room servicing could have been more efficient. Despite these minor issues, guests generally found the hotel to be a great choice for a comfortable and clean stay in Singapore.

Staff

Guests of Pan Pacific Singapore have left mixed reviews of the hotel's staff with some praising their warmth, attentiveness, efficiency and helpfulness, while others have criticized their rudeness or mistakes in handling bookings. Some guests have singled out specific staff members for exceptional service, such as Abhi and Rina. Many have also appreciated the location and facilities of the hotel with breakfast, rooms and the Pacific Club earning particular praise. However, a few guests have noted slow service or unfriendly staff at times. Overall, while there are areas for improvement, many guests have had positive experiences with the staff and service at Pan Pacific Singapore.

Pool

The Pan Pacific Singapore features a pool that is loved by many guests. The kids especially enjoy spending time in the jungle playroom. However, some guests have complained that the pool was old and outdated and the pool service was slow. The water temperature may also be a concern as it is often chilly, despite the sunny weather. Accompanying children in the kids club is also mandatory. Despite these criticisms, the majority of guests appreciate the pool area and describe it as clean and nice. Unfortunately, some guests had their plans disrupted by unexpected renovations, which affected the availability of the pool. On the positive side, many guests appreciate the hotel's kid-friendly atmosphere, as well as the convenient location of the pool and restaurants within the hotel.

Family

The Pan Pacific Singapore is a wonderful hotel for families to enjoy a staycation. Kids will love the jungle playroom, which is a popular feature. The hotel also offers family-friendly facilities, such as the Urban Jungle concept for breakfast in the Club, but guests would prefer kid-sized cutlery. Renovated rooms are pleasing to children, who will appreciate the fantastic atmosphere. Unfortunately, the hotel does not provide toothbrushes for kids. Joining family suites are excellent, while staff members are very understanding with young children. The location is nice and kid-friendly, but food can be a bit expensive with small kids' meals costing about 50 SGD. Accompanying children in the kids club is mandatory, but the stay at Pan Pacific Singapore is overall a wonderful experience for families.

5 Star

Experience a truly amazing stay at Pan Pacific Singapore with exceptional facilities and services that will leave you breathless. The hotel is highly recommended for a wonderful staycation with family or loved ones. The luxurious five-star rating is well-deserved as guests rave about their exceptional experience. Despite a few hiccups such as a room that smelt unpleasant, the overall experience was exceptional. Don't be put off by the passable rating as this hotel is sure to surpass your expectations. So plan a longer stay next time and indulge in the geweldig experience that awaits you at Pan Pacific Singapore.

Luxury

Experience pure luxury at the Pan Pacific Singapore! Guests rave about the clean and comfortable rooms, complete with high-end toiletries and Nespresso coffee machines that are restocked daily. While some reviews were mixed, overall, guests agree that this five-star hotel offers a luxurious and brilliant experience. Enjoy stunning views from your room and bask in the peacefulness and elegance of the hotel. The iconic hotel in the Marine Bay Area offers great accommodations and superb food - it's no wonder that Pan Pacific Singapore is a favorite among visitors!

Yes, Pan Pacific Singapore has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Pan Pacific Singapore.

No, Pan Pacific Singapore doesn't allow dogs.

No, parking facilities aren't available at Pan Pacific Singapore.

Yes, Pan Pacific Singapore has a gym.

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