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Summary of reviewsPan Pacific Singapore is a luxurious five-star hotel that offers exceptional facilities and services, making it a great choice for tourists visiting Singapore. The hotel's ultra-convenient location is within walking distance of some of Singapore's main attractions and it is well-connected to nearby shopping malls and MRT stations. Guests highly recommend the breakfast at the hotel, describing it as amazing and outstanding. The rooms are beautiful, new and well-equipped with great amenities and spacious bathrooms. While some guests noted that the hotel was undergoing renovations, most found it to be clean and well-maintained. The staff received mixed reviews with some praising their warmth and helpfulness, while others criticized their rudeness. The hotel's pool is loved by many guests, especially children and the hotel is a wonderful choice for families to enjoy a staycation. The beds are comfortable and offer a restful stay. Overall, Pan Pacific Singapore offers a luxurious and brilliant experience that is sure to surpass your expectations.
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This hotel features luxurious and comfortable rooms and suites, all equipped with the necessary amenities and offering stunning views over the Marina Bay, the city and the South China Sea, creating a cosy and romantic atmosphere that will captivate the hearts of every couple.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Outdoor Pool
Location of the pool: Outdoor pool
In the pool there is also: an area designated for children
When is the pool open? All year
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Room Types
About Pan Pacific Singapore
Guest Reviews
The Pan Pacific Singapore boasts an ultra-convenient location that makes it a great choice for tourists visiting Singapore. The hotel is just a short taxi ride from Changi airport and within walking distance of some of Singapore’s main attractions like Marina Bay and Merlion. Additionally, it is well-connected to nearby shopping malls and MRT stations, making it a great base for exploration. Guests rave about the fantastic views and the proximity to great restaurants and tourist spots. Families will appreciate its proximity to children's playgrounds. Whether visiting for business or leisure, the location of the Pan Pacific Singapore is sure to meet all of your needs.
Guests staying at the Pan Pacific Singapore highly recommend the breakfast at the hotel with many describing it as amazing and outstanding. The buffet spread at the Edge restaurant is fantastic and the personalized service on level 1 is even better. Champagne is free-flowing and there is a wide variety of food to choose from with many guests impressed by the selection. However, some guests found the breakfast to be just okay or repetitive and others noted that it was expensive. Families with children would appreciate kid-friendly cutlery and some guests found it helpful that staff offered alternative breakfast options due to construction inconvenience. Overall, the breakfast at Pan Pacific Singapore is a great way to start your day.
Pan Pacific Singapore offers beautiful, new rooms with great amenities, spacious bathrooms and luxury toiletries. The renovation of the rooms is cool and attracts kids. The rooms are very clean, comfortable and well-equipped, including a handy Nespresso coffee machine. The hotel offers stunning views of the Marina Bay and the city from most rooms, especially from the higher floors. However, some guests reported unpleasant smells in their rooms, construction noise and outdated room furniture. Upgrading to a room with a view and a balcony on a higher floor is highly recommended. The Club rooms are amazing and the Club facilities are excellent. The hotel is undergoing renovation, but the finished rooms are particularly beautiful. Overall, the rooms are good value for money, especially when booked in advance.
Pan Pacific Singapore offers guests comfortable accommodations with quality beds. Multiple guest reviews praise the exceptional comfort of the beds, describing them as large and good for sleep. However, there were some negative comments about the comfort of the rollaway bed and soft pillows. The hotel's location and room bedding also received positive feedback. Parents can rest easy knowing that even a noisy child won't disturb their comfortable sleep. Overall, Pan Pacific Singapore offers a pleasant and restful stay with their comfortable accommodations.
Guests of Pan Pacific Singapore generally found the hotel to be clean and well-maintained with daily room cleaning and fresh towels and bedding. However, some guests noted that the hotel was undergoing renovations, which led to unpleasant smells and noise during the day. While most guests had positive experiences with room cleanliness, a few found the rooms to be not very clean with some unpleasant smells and stray hairs in the bathroom. Overall, the hotel was comfortable and enjoyable, though some guests felt that the room servicing could have been more efficient. Despite these minor issues, guests generally found the hotel to be a great choice for a comfortable and clean stay in Singapore.
Guests of Pan Pacific Singapore have left mixed reviews of the hotel's staff with some praising their warmth, attentiveness, efficiency and helpfulness, while others have criticized their rudeness or mistakes in handling bookings. Some guests have singled out specific staff members for exceptional service, such as Abhi and Rina. Many have also appreciated the location and facilities of the hotel with breakfast, rooms and the Pacific Club earning particular praise. However, a few guests have noted slow service or unfriendly staff at times. Overall, while there are areas for improvement, many guests have had positive experiences with the staff and service at Pan Pacific Singapore.
The Pan Pacific Singapore features a pool that is loved by many guests. The kids especially enjoy spending time in the jungle playroom. However, some guests have complained that the pool was old and outdated and the pool service was slow. The water temperature may also be a concern as it is often chilly, despite the sunny weather. Accompanying children in the kids club is also mandatory. Despite these criticisms, the majority of guests appreciate the pool area and describe it as clean and nice. Unfortunately, some guests had their plans disrupted by unexpected renovations, which affected the availability of the pool. On the positive side, many guests appreciate the hotel's kid-friendly atmosphere, as well as the convenient location of the pool and restaurants within the hotel.
The Pan Pacific Singapore is a wonderful hotel for families to enjoy a staycation. Kids will love the jungle playroom, which is a popular feature. The hotel also offers family-friendly facilities, such as the Urban Jungle concept for breakfast in the Club, but guests would prefer kid-sized cutlery. Renovated rooms are pleasing to children, who will appreciate the fantastic atmosphere. Unfortunately, the hotel does not provide toothbrushes for kids. Joining family suites are excellent, while staff members are very understanding with young children. The location is nice and kid-friendly, but food can be a bit expensive with small kids' meals costing about 50 SGD. Accompanying children in the kids club is mandatory, but the stay at Pan Pacific Singapore is overall a wonderful experience for families.
Experience a truly amazing stay at Pan Pacific Singapore with exceptional facilities and services that will leave you breathless. The hotel is highly recommended for a wonderful staycation with family or loved ones. The luxurious five-star rating is well-deserved as guests rave about their exceptional experience. Despite a few hiccups such as a room that smelt unpleasant, the overall experience was exceptional. Don't be put off by the passable rating as this hotel is sure to surpass your expectations. So plan a longer stay next time and indulge in the geweldig experience that awaits you at Pan Pacific Singapore.
Experience pure luxury at the Pan Pacific Singapore! Guests rave about the clean and comfortable rooms, complete with high-end toiletries and Nespresso coffee machines that are restocked daily. While some reviews were mixed, overall, guests agree that this five-star hotel offers a luxurious and brilliant experience. Enjoy stunning views from your room and bask in the peacefulness and elegance of the hotel. The iconic hotel in the Marine Bay Area offers great accommodations and superb food - it's no wonder that Pan Pacific Singapore is a favorite among visitors!
Yes, Pan Pacific Singapore has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Pan Pacific Singapore.
No, Pan Pacific Singapore doesn't allow dogs.
No, parking facilities aren't available at Pan Pacific Singapore.
Yes, Pan Pacific Singapore has a gym.