Resorts World Sentosa - Hotel Michael
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Summary of reviewsResorts World Sentosa - Hotel Michael is largely appreciated by guests for its prime location, providing easy access to the vibrant attractions on Sentosa Island such as Universal Studios and nearby entertainment venues, making it an ideal destination for families and tourists. Guests repeatedly praise the clean and spacious rooms, enhanced by stylish decor and modern amenities, further complemented by friendly and efficient staff who contribute to a welcoming atmosphere.
The breakfast experience, though varied, offers delightful elements despite some critiques regarding variety and pricing. While certain aspects like the outdated decor and limited amenities could be improved, the cleanliness of the rooms and hotel, the attentiveness of housekeeping, and the relaxing pool environment receive positive feedback amidst occasional shortcomings.
Families find the hotel particularly accommodating, with spacious rooms and a family-friendly environment ensuring a memorable stay. The beds are often highlighted for their comfort, with guests experiencing a restful night's sleep, although minor concerns like pillow discomfort and cleanliness are noted.
Despite being a five-star hotel, some aspects such as service consistency and value for money appear to not fully meet the high expectations associated with this rating, indicating room for enhancement. Overall, Hotel Michael provides a generally pleasant and enjoyable stay, leaving guests with fond memories, particularly those visiting with family.
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The breakfast experience, though varied, offers delightful elements despite some critiques regarding variety and pricing. While certain aspects like the outdated decor and limited amenities could be improved, the cleanliness of the rooms and hotel, the attentiveness of housekeeping, and the relaxing pool environment receive positive feedback amidst occasional shortcomings.
Families find the hotel particularly accommodating, with spacious rooms and a family-friendly environment ensuring a memorable stay. The beds are often highlighted for their comfort, with guests experiencing a restful night's sleep, although minor concerns like pillow discomfort and cleanliness are noted.
Despite being a five-star hotel, some aspects such as service consistency and value for money appear to not fully meet the high expectations associated with this rating, indicating room for enhancement. Overall, Hotel Michael provides a generally pleasant and enjoyable stay, leaving guests with fond memories, particularly those visiting with family.
Resort near Golf Courses
Located on Sentosa Island, this hotel is listed among those closest to Sentosa Golf Club.
Luxury Resort
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Family Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Outdoor Pool
Resort with Free Wi-Fi
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
5-Star Resort
Resort with Outdoor Pool
Guest Reviews
Resorts World Sentosa - Hotel Michael boasts a prime location that serves as an ideal base for exploring the vibrant attractions of Sentosa Island. Guests frequently highlight the hotel's proximity to Universal Studios, the aquarium, and various water parks, with many attractions just a short walk away. The convenience is further enhanced by the hotel's closeness to transportation options like the Sentosa Express and MRT stations, making it easy to explore more distant sites or the bustling VivoCity mall. Aside from its strategic location near entertainment venues and dining options, the hotel also garners praise for its clean, spacious rooms and friendly staff, ensuring a comfortable stay. Overall, its location is consistently noted as impeccable and particularly suitable for families and tourists eager to delve into the myriad attractions on offer in and around Sentosa.
Hotel Michael at Resorts World Sentosa presents a mixed breakfast experience based on guest reviews. While some guests appreciated the breakfast for its delicious and rich offerings, including a sumptuous and diverse buffet with excellent service, others noted that the breakfast options were limited, simple, and could be improved. There are mentions of breakfast being served at a different hotel within the resort, which may be inconvenient for some guests. Additionally, the cost of breakfast has been highlighted as expensive by several reviewers, with the price not aligning with the expectations of variety and quality. It's also noted that there were no halal options available, indicating room for inclusivity improvements. Despite these criticisms, some guests found particular items, such as muffins, to be especially delightful, suggesting that individual components of the breakfast can still be highly enjoyable. Overall, while the breakfast experience at Hotel Michael has room for enhancement, especially in terms of variety and pricing, some elements already shine brightly.
Hotel Michael at Resorts World Sentosa receives generally positive praise for its rooms, notably for their spaciousness and cleanliness. Guests appreciate the stylish decor and modern amenities, such as coffee machines and filtered water. The rooms are well-furnished, comfortable, and provide ample space, making them suitable for families. Many reviewers commend the standard of the beds and pillows, along with certain rooms offering a lovely view. Despite these positives, there are areas that need improvement. Some guests found the decor outdated, mentioning a dated theme and certain wear and tear, such as thin towels and robes. The noise level was a concern for a few, along with occasional unpleasant odors. Additionally, some guests were disappointed with the lack of a private bath, limited amenities, and the wait time for room service. Overall, while the room experience is generally pleasant and comfortable, there are aspects that could benefit from updating to ensure a consistently high standard.
Resorts World Sentosa's Hotel Michael offers guests a mostly positive experience when it comes to the comfort of its beds. Guests frequently praise the beds for being big, spacious, and particularly comfortable, often highlighting the firmness which meets personal preferences. The rooms are well cleaned, adding to the overall sleeping comfort. The air conditioning also enhances the stay, contributing to a pleasant room environment. However, a few critiques arise surrounding the pillows, with some guests finding them uncomfortable, while others mention issues with cleanliness, such as old bed sheets. Some also note that the bed's height might be inconvenient for some and remark on the limited towel provisions. Despite occasional complaints, overall reviews indicate that the beds are a highlight of the stay.
Hotel Michael at Resorts World Sentosa presents a mixed picture when it comes to cleanliness, according to guest reviews. Many guests appreciated the super clean environment and found the rooms clean enough to feel comfortable walking barefoot. Housekeeping frequently received commendations for keeping rooms tidy and comfortable, and the general cleanliness of the hotel was noted as a positive aspect. The pool area was also highlighted as being well maintained.
However, the hotel does face some challenges. Some guests observed issues like dust on mirrors, furniture, and furnishings that could have been a bit cleaner. Several comments pointed to a dated feel in the rooms with old carpets and worn towels and robes, hinting at the need for refurbishment. Problems like ants in rooms and occasional unclean bed sheets were mentioned, which detracted from the overall experience. Additionally, a lack of post-checkout shower facilities was noted, adding to the inconvenience for some guests. Despite these drawbacks, the friendly and attentive staff helped mitigate some of the concerns regarding cleanliness.
At Resorts World Sentosa - Hotel Michael, the staff generally receive praise for their friendliness and efficiency. Guests frequently highlight the warm and accommodating nature of the team, noting their ability to provide excellent service and hospitality. The check-in process is often smooth, with some guests appreciating the possibility of early check-ins and late check-outs. However, there are occasional mentions of slow responses and a perceived need for better training among some staff members.
While the majority of interactions with hotel staff are described as positive, with many being described as helpful and kind, feedback on the concierge team is mixed, with some guests noting less friendly encounters. Despite these occasional lapses, the overall experience is positive, with staff visibly striving to meet guests' needs to the best of their ability.
Guests also point out the helpfulness and politeness of the staff, with special mentions for individuals like Amelia who go above and beyond. Nonetheless, issues such as long check-in queues and a lack of clarity during requests suggest room for improvement in certain areas. Overall, the staff's commitment to service and guest satisfaction stands out, contributing positively to the hotel experience.
The pool at Resorts World Sentosa - Hotel Michael is situated on the third floor, providing convenient access for guests interested in both the swimming pool and gym. Visitors appreciate that towels are readily available in the pool area, ensuring comfort and ease of use. Despite the pool's smaller size, it is noted for being clean and peaceful, offering a relaxing environment. However, there are mixed reviews highlighting that the pool is under construction and could benefit from further improvement, particularly in terms of cleanliness, as some have observed dirtiness, especially during busy periods. Additionally, the pool's early closing time has been pointed out as an area for potential enhancement.
Hotel Michael at Resorts World Sentosa stands out as an excellent destination for families with children. The hotel provides a family-friendly environment, offering spacious and well-maintained rooms, which cater to the needs of families looking for interconnected or adjoining setups. Many guests have experienced upgrades to deluxe accommodations, enhancing their stay and providing ample space for everyone. The warm and helpful staff contribute to a welcoming atmosphere, attending to requests and ensuring a speedy check-out process.
Located conveniently for those wanting to explore Universal Studios and other attractions, the hotel is positioned for a memorable experience that resonates particularly well with children. The atmosphere at Hotel Michael is highly appreciated, leaving families with fond memories of their time there. While some guests note the absence of reasonably priced dining options like cafes for lunch nearby, the overall experience remains positive, marked by excellent service and attention to detail from the hotel staff. Whether it's assisting during an emergency or accommodating specific room requests, Hotel Michael excels in creating a pleasant and seamless stay for families.
Hotel Michael at Resorts World Sentosa presents itself as a five-star establishment, but guest reviews suggest a mixed experience. While the check-in process is praised for being exceptionally smooth, other elements appear to fall short of five-star expectations. Some visitors mention that the service does not align with what one might anticipate from such a premium category. The decor and design are highlighted as outdated, particularly for the cost of a suite, suggesting a discrepancy between the price and the amenities provided. While loyal guests have noticed a price hike with each visit, the quality has not consistently matched these increases. Overall, while the hotel maintains a five-star label, it seems that certain aspects, including staff service and value for money, are areas that could benefit from further refinement to truly meet the expectations of discerning travelers.
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Location
Breakfast
Rooms
Beds
Cleanliness
However, the hotel does face some challenges. Some guests observed issues like dust on mirrors, furniture, and furnishings that could have been a bit cleaner. Several comments pointed to a dated feel in the rooms with old carpets and worn towels and robes, hinting at the need for refurbishment. Problems like ants in rooms and occasional unclean bed sheets were mentioned, which detracted from the overall experience. Additionally, a lack of post-checkout shower facilities was noted, adding to the inconvenience for some guests. Despite these drawbacks, the friendly and attentive staff helped mitigate some of the concerns regarding cleanliness.
Staff
While the majority of interactions with hotel staff are described as positive, with many being described as helpful and kind, feedback on the concierge team is mixed, with some guests noting less friendly encounters. Despite these occasional lapses, the overall experience is positive, with staff visibly striving to meet guests' needs to the best of their ability.
Guests also point out the helpfulness and politeness of the staff, with special mentions for individuals like Amelia who go above and beyond. Nonetheless, issues such as long check-in queues and a lack of clarity during requests suggest room for improvement in certain areas. Overall, the staff's commitment to service and guest satisfaction stands out, contributing positively to the hotel experience.
Pool
Family
Located conveniently for those wanting to explore Universal Studios and other attractions, the hotel is positioned for a memorable experience that resonates particularly well with children. The atmosphere at Hotel Michael is highly appreciated, leaving families with fond memories of their time there. While some guests note the absence of reasonably priced dining options like cafes for lunch nearby, the overall experience remains positive, marked by excellent service and attention to detail from the hotel staff. Whether it's assisting during an emergency or accommodating specific room requests, Hotel Michael excels in creating a pleasant and seamless stay for families.
5 Star
Yes, Resorts World Sentosa - Hotel Michael has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Resorts World Sentosa - Hotel Michael.
No, Resorts World Sentosa - Hotel Michael doesn't allow dogs.
Yes, parking facilities are available at Resorts World Sentosa - Hotel Michael.
Yes, Resorts World Sentosa - Hotel Michael has a gym.
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