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Summary of reviewsVenue Hotel garners high praise for its strategic and convenient location. Nestled in a vibrant and lively neighborhood, the hotel is close to numerous shops, cafes, restaurants and a 24-hour supermarket, making it easy for guests to explore and enjoy local dining and shopping options. Its proximity to the airport and city attractions, such as Marina Bay and East Coast Park, adds to its appeal. Guests appreciate the hotel's peaceful retreat in a beautiful and quiet area, offering an excellent base for exploring the many interesting places nearby.
The rooms, while compact and more suited for short stays of one or two days, are generally acknowledged for their comfortable beds and cleanliness, though there are some inconsistencies. Guests have noted issues such as uncleaned linens, musty smells in the bathroom and occasional infestations with ants. These factors indicate a need for more consistent attention to cleanliness and maintenance to fully meet guests’ expectations.
When it comes to staff service, Venue Hotel excels with a reputation for smooth and efficient check-ins and exceptionally friendly, helpful and courteous personnel. Guests frequently highlight the staff's readiness to assist and their professional yet warm demeanor, which significantly enhances the overall experience.
The beds receive mixed reviews with many guests finding them comfortable and the bedding clean and fluffy. However, some guests encountered harder mattresses or issues with the cleanliness of the bedsheets.
In summary, Venue Hotel is celebrated for its superb location and exceptional staff service, making it an attractive option for those looking to explore the vibrant city area. The rooms, though compact, are generally comfortable but would benefit from more consistent cleaning standards to improve the overall guest experience. Show more
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Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
Cheap Hotel
Room Types
Superior Double RoomAir-conditioned room with a double bed features a safe, TV and free tea and coffee making facilities.
Superior Twin RoomAir-conditioned room with 2 single beds features a safe, TV and free tea and coffee making facilities.
Standard Double RoomAir-conditioned room with a double bed features a safe, TV and free tea and coffee making facilities.
Please note that this room type has no windows.
Standard Twin RoomAir-conditioned room with 2 single beds features a safe, TV and free tea and coffee making facilities.
Please note that this room type has no windows.
Premier Double RoomAir-conditioned room with a double bed features a bathtub, safe, TV and tea/coffee making facilities.
Room with additional space.
Please note that this room type has no windows.
Deluxe Double RoomAir-conditioned room with a double bed features a sofa, safe, TV and tea/coffee making facilities.
Triple Room (3 Adults)Large family room with a double bed and a single bed features a safe, TV and tea/coffee making facilities.
Special Offer 2 - Standard Double RoomAir-conditioned room with a double bed features a safe, TV and free tea and coffee making facilities.
Please note that this room type has no windows.
Special Offer 2 - Standard Twin RoomAir-conditioned room with 2 single beds features a safe, TV and free tea and coffee making facilities.
Please note that this room type has no windows.
Special Offer 2 - Superior Double RoomAir-conditioned room with a double bed features a safe, TV and free tea and coffee making facilities.
Special Offer 2 - Superior Twin RoomAir-conditioned room with 2 single beds features a safe, TV and free tea and coffee making facilities.
Guest Reviews
7.3
Good
Location
Venue Hotel boasts a highly praised location that offers both convenience and accessibility. Positioned in a vibrant and lively area, the hotel is close to numerous shops, cafes and restaurants, making it easy for guests to explore and enjoy local dining and shopping options. It's conveniently situated close to the airport and within city limits, yet provides a peaceful retreat in a beautiful and quiet neighborhood.
The strategic location, near a shopping mall and public transport, allows for easy access to various parts of the city, including Marina Bay, just a 10-minute taxi ride away. Guests also appreciate the proximity to East Coast Park, perfect for an evening stroll and the old Singapore precinct, rich with history and culture.
The hotel's neighborhood is described as fun and indie, teeming with pubs, brunch cafes and an array of dining options. Many guests highlight the convenience of having a 24-hour supermarket nearby, enhancing their overall stay. This excellent geographical location makes Venue Hotel an ideal starting point to visit many interesting places, ensuring a memorable and enjoyable stay for all.
Rooms
The Venue Hotel offers compact accommodations that are most suitable for short stays of one or two days. The rooms are characteristically very small, often without windows and can feel cramped, especially when compared to the images provided online. Despite the limited space, some guests found the rooms to be clean and the beds comfortable. While the simplicity of the rooms can be seen as adequate for a brief visit, the hotel’s cleanliness standards seemed inconsistent with occasional complaints about uncleaned linens and an unpleasant smell in the bathroom. The hotel's location is noted as a positive aspect, which may be a significant factor for those looking to explore the surrounding area. However, the limited room size and lack of windows might not be suitable for families or guests planning a longer stay.
Beds
Venue Hotel offers a mix of experiences when it comes to their beds. On a positive note, many guests found the beds to be comfortable with some describing the bedding as fluffy and the mattresses, which are often placed on elevated platforms, adding to the comfort. Cleanliness is generally appreciated, though there have been isolated incidents of ants and stained bed sheets reported by some guests. While comfort is usually praised, a portion of visitors encountered beds that were harder than expected, sometimes describing them as too hard or a bit uncomfortable. Overall, despite the mixed feedback, the beds at Venue Hotel are often regarded as pleasant, though improvements in consistency and attention to detail could enhance the guest experience.
Cleanliness
Venue Hotel receives mixed reviews when it comes to cleanliness. Many guests appreciated the clean rooms, describing them as comfy and tidy. Some mention the property as having a boutique charm with a certain level of cleanliness in the rooms. However, there are recurring concerns about the cleanliness of the bathrooms, the musty smell in the corridors and rooms and occasional unpleasant odors such as cigarette smoke and urine. Other guests noted issues such as damp floors due to lack of ventilation, infestations with ants and rooms described as dirty, dusty and not properly maintained. Some guests felt that the overall cleanliness could be significantly improved with specific mentions of unvacuumed floors and the need for better room cleaning services. The hotel appears to have potential but seems to need more consistent attention to cleanliness and maintenance to meet guests' expectations fully.
Staff
Venue Hotel consistently impresses guests with its exceptional staff service. The check-in process is described as smooth and efficient with the front desk often noted for being very helpful and courteous. Guests frequently highlight the friendly, kind and understanding nature of the staff, who always seem ready to assist and come up with solutions to any issues. The reception area receives particular praise for its attentive and accommodating personnel.
Guests mention that the staff's friendliness and enthusiasm significantly enhance their overall experience. Many reviews emphasize the high level of courtesy and professionalism demonstrated by the hotel employees. From the very first interaction at check-in to ongoing support throughout their stay, the staff at Venue Hotel are commended for their superior service and genuine willingness to help, contributing to a welcoming and warm environment.
No, Venue Hotel doesn't have any pool.
No, a spa isn't available at Venue Hotel.
No, Venue Hotel doesn't allow dogs.
No, parking facilities aren't available at Venue Hotel.