Swiss-Belinn Airport Surabaya garners overwhelmingly positive reviews for its exceptional location, generous breakfast offerings, comfortable rooms, and impressive service. Conveniently located near Juanda Airport, the hotel is a top choice for travelers seeking easy airport access, enhanced by a complimentary shuttle service that further minimizes travel stress. Guests consistently praise the hotel's breakfast for its wide array of delicious and well-presented options, particularly appealing to those with a taste for Asian cuisine. The breakfast service staff are noted for their friendliness, and the convenience of take-away options for early flights is well appreciated.
The rooms receive high marks for their spaciousness, modern decor, and cleanliness, providing a comfortable stay that particularly highlights the quality and comfort of the beds. Despite minor noise isolation issues and occasional mosquito troubles, the overall room experience is regarded as cozy and delightful. Cleanliness is a standout feature at Swiss-Belinn Airport Surabaya, with many guests commending the meticulous upkeep of rooms and facilities, contributing to a peaceful and tidy environment.
The hotel's staff play a crucial role in enhancing the guest experience, consistently recognized for their helpfulness, professionalism, and friendliness. Available at all hours, the staff excel in meeting and anticipating guest needs, from assisting with special requests to facilitating smooth airport transportation. With a combination of convenience, comfort, and outstanding service, Swiss-Belinn Airport Surabaya stands out as a preferred option for travelers in search of a reliable and welcoming airport hotel.
Premier Place Surabaya Airport is highly recommended by guests for its excellent location, particularly its convenient proximity to Juanda Airport. The hotel offers an efficient free shuttle service that operates every hour, a feature that is greatly appreciated by travelers with early or late flights. The accommodations are consistently praised for their cleanliness, comfort and practicality, making them ideal for short stays.
The dining experience at Premier Place Surabaya Airport earns top marks, especially the breakfast service, which begins early at 05:30. Guests commend the extensive variety and quality of the breakfast buffet, which includes a range of Asian dishes and sweet treats. The BBQ buffet dinner is another highlight, offering a pleasing variety of options and live music, creating a delightful ambiance. The overall dining options receive widespread approval for their quality and variety, despite occasional notes about price or spice levels.
Rooms at the hotel are often described as clean, spacious and well-equipped with comfortable beds and functional amenities. The hotel's staff plays a significant role in enhancing the guest experience with numerous positive remarks about their friendliness, helpfulness and efficient service. Despite a few reports of disorganization or minor room maintenance issues, the general consensus is overwhelmingly positive.
The cleanliness of the property is another standout feature, extending to the rooms, bathrooms, pool and common areas. The modern facilities and well-maintained environment contribute to a pleasant and inviting atmosphere. The pool area itself is a notable asset, providing a refreshing and well-kept retreat for travelers, although some guests might feel exposed due to its location.
Overall, Premier Place Surabaya Airport excels in offering a convenient, comfortable and clean stay with excellent service and dining options, making it a highly recommended choice for travelers needing easy access to Juanda Airport.
Grand Swiss-Belhotel Darmo provides a luxurious stay in the heart of Surabaya, seamlessly blending city convenience with a tranquil neighborhood atmosphere. Its prime location places guests close to key attractions such as Gubeng train station, Tanjungan Plaza and various dining and shopping options, all within walking distance. The upper floors offer excellent city views, enhancing the hotel’s appeal.
Guests frequently commend the hotel’s breakfast for its extensive variety and quality, making it a highlight of their stay. The breakfast buffet is praised for being luxurious and well-prepared, offering a rich assortment of dishes that cater to diverse tastes. Evening meals in the hotel's restaurant generally receive positive feedback for their good atmosphere and service, though some guests found the food quality inconsistent and pricing to be high.
The accommodations at Grand Swiss-Belhotel Darmo are noted for their cleanliness, spaciousness and modern amenities. Rooms are described as large, well-appointed and comfortable, featuring clean bathrooms and cozy atmospheres. The hotel maintains high cleanliness standards across its facilities, including the swimming pool and common areas, contributing to a very comfortable and pleasant environment.
Service at the hotel is exceptional with staff frequently described as friendly, warm and professional. Guests appreciate the attentive and responsive nature of the team, which contributes significantly to the positive experience. Notable mentions include the seamless check-in process and the helpfulness of individuals like the receptionist.
The hotel's spa services have room for improvement with some guests noting the reliance on external masseurs and limited availability during Ramadan. The swimming facilities, especially the rooftop and indoor pools, receive high praise for their cleanliness and quality, despite some guests finding the pool area small.
Beds are highlighted for their exceptional comfort, being described as soft, spacious and among the most comfortable experienced by guests. The luxurious ambiance of the hotel is consistently praised, from the deluxe amenities to the elegant rooms, ensuring a high standard of comfort and elegance throughout.
For business travelers, the Grand Swiss-Belhotel Darmo offers a charming and amenable environment with facilities supporting a productive stay. The indoor pool and spa provide avenues for relaxation after business engagements. The hotel’s value and suitability for business conferences are particularly noted, making it an attractive option for hosting professional events.
Overall, Grand Swiss-Belhotel Darmo stands out as a top luxury hotel in Surabaya, offering a high standard of service and amenities that cater to both leisure and business travelers. While there are areas for potential improvement, the general experience is overwhelmingly positive, positioning it as a favored choice for visitors.